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Isel Magic Hotel

Property class: 3.5

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Photo gallery for Isel Magic Hotel

Lobby - Isel Magic Hotel (Bacalar)
Lobby sitting area - Isel Magic Hotel (Bacalar)
Room - Isel Magic Hotel (Bacalar)
Porch - Isel Magic Hotel (Bacalar)
Hallway - Isel Magic Hotel (Bacalar)
Close to Laguna Bacalar Ecological Park, Isel Magic Hotel provides amenities like a terrace and a garden. Stay connected with free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Luxury Room, 2 Double Beds, Terrace

Room

Luxury Room, 2 Double Beds, Terrace

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Room, 1 King Bed, Terrace

Room

Luxury Room, 1 King Bed, Terrace

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed

Room

Luxury Room, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 2 Queen Beds

Room

Luxury Room, 2 Queen Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Bacalar is home to Isel Magic Hotel. The area's natural beauty can be seen at Laguna Bacalar Ecological Park and Lake Bacalar. Manatee Sanctuary and Santuario del Manati are also worth visiting. Visit our Bacalar travel guide
Map
calle 28, av.9 y av.11, Bacalar, QROO, 77930

What's nearby

  • A clear turquoise lake with visible rocks and lily pads.
    Laguna Bacalar Ecological Park
    9 min walk - 0.5 miles
  • A coastal landscape with a large body of water, a road running parallel to the coast, and scattered buildings.
    Lake Bacalar
    11 min walk - 0.6 miles
  • A coastal view with a stone fort, palm trees, a thatched-roof hut, and turquoise waters.
    Fort of San Felipe
    11 min walk - 0.6 miles
  • Zócalo
    11 min walk - 0.6 miles
  • Municipal Spa of Bacalar
    18 min walk - 1.0 mile

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    35 min drive

Restaurants

  • I Scream Bar
    9 min walk
  • Xoloitzcuintle Bacalar
    7 min walk
  • Finisterre Cocina Mediterranea
    8 min walk
  • cheuinic
    8 min walk
  • El Manati Bacalar
    9 min walk

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  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • Bicycle rentals

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

More

  • Designated smoking areas

Room amenities

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

Frequently asked questions

Is Isel Magic Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Isel Magic Hotel?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM.

What time is check-out at Isel Magic Hotel?

Check-out is at noon.

Where is Isel Magic Hotel located?

Situated in Bacalar, this hotel is within a 10-minute walk of Laguna Bacalar Ecological Park and Lake Bacalar. Zócalo and Fort of San Felipe are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Isel Magic Hotel Reviews

9.0

Wonderful

9.4

Cleanliness

7.6

Amenities

9.4

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 11 out of 20 reviews
Rating 8 - Good. 8 out of 20 reviews
Rating 6 - Okay. 1 out of 20 reviews
Rating 4 - Poor. 0 out of 20 reviews
Rating 2 - Terrible. 0 out of 20 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and nice hotel. Feels like your home. Friendly and very helpful staff. The terass is a nice place to sit and relax. Close to the market and shop
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Todo muy bien, pero hay mucha luz para dormir, se filtra por la puerta, una cortina estaría súper. El personal muy amable. Gracias
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Cama comoda y hay opciones de comida cerca del hotel
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L’accueil et l’amabilité du personnel est à souligner. Café et eau de courtoisie sont à disposition à la réception. L’hôtel n’offre pas de possibilité de petit déjeuner mais de nombreux commerce sont à proximité. Un parking libre est à disposition en face de l’hôtel. Le centre de Bacalar se situe à environ 10 minutes de marche. Notre chambre était spacieuse et équipée d’une terrasse.
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Que las habitaciones no estuvieron listas a las 3 pm, nos tuvimos que ir y regresar hasta las 6 pm.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente ubicación y buen servicio

Tiene buena ubicación y buen servicio, demasn puede hacer check in antes de la hora de entrada. Las habitaciones son cómodas.
Stayed 4 nights in Jul 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bueno.

Un hotel cómodo y bonito. La habitación parece nueva. Esta en el centro de Bacalar y cerca de algunos balnearios.
Stayed 2 nights in Jun 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiene buena ubicación, solo que abajo del hotel hay una ferreteria que abren muy temprano y cuando suben las cortinas hace mucho ruido
Stayed 2 nights in Mar 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me encanto, el hotel muy bonito. Lo único malo es que el estacionamiento se comparte con la ferretería que queda en el primer piso y el hotel en el segundo.
Stayed 2 nights in Feb 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo bien. Lugar lindo y confortable
Stayed 2 nights in Dec 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
Todo bien pero los calentadores son solares y no hubo agua caliente
Stayed 2 nights in Dec 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Todo! Hotel 100% recomendable. Atendido por sus dueños. El servicio es excelente, las habitaciones grandes, camas muy comodas. Te ofrecen bebidas gaseosas de manera ilimitada. Esta todo nuevo. Realmente lo recomiendo ampliamente. Volveria a este hotel sin dudarlo. Y Bacalar es una belleza!!!
Stayed 1 night in Mar 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2020
Verified review

8/10 Good

Stayed 3 nights in Dec 2020
Verified review

10/10 Excellent

Stayed 1 night in Oct 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A wonderful experience

Stayed 2 nights in Mar 2020