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Diosa del Agua Bacalar

3.0 star property
Hotel with free breakfast, steps from Laguna Bacalar Ecological Park

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Photo gallery for Diosa del Agua Bacalar

Outdoor pool, open 9:00 AM to 9:00 PM, sun loungers
Reception
Exterior
Exterior
Superior Room, 2 Double Beds | Minibar, in-room safe, free cribs/infant beds, travel crib

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Minibar, in-room safe, free cribs/infant beds, travel crib

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Fan
Private bathroom
Free bottled water
Minibar
Satellite channels
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, Bathtub

Premium Room, Bathtub | Minibar, in-room safe, free cribs/infant beds, travel crib

Premium Room, Bathtub

Highlights

Individually decorated
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Smart TV
Fan
Private bathroom
Free bottled water
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Multiple Beds

Deluxe Room, Multiple Beds | Minibar, in-room safe, free cribs/infant beds, travel crib

Deluxe Room, Multiple Beds

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Fan
Free bottled water
Minibar
Satellite channels
In-room massage
  • Sleeps 5
  • 2 King Beds

View all photos for Luxury Room

Luxury Room | Minibar, in-room safe, free cribs/infant beds, travel crib

Luxury Room

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Fan
Free bottled water
Minibar
Satellite channels
In-room massage
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, free cribs/infant beds, travel crib

Deluxe Room

Highlights

Individually decorated
Air conditioning
Free cribs/infant beds
Smart TV
Fan
Free bottled water
Minibar
Satellite channels
  • Sleeps 2
  • 3 King Beds

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Minibar, in-room safe, free cribs/infant beds, travel crib

Superior Room, 2 Double Beds

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Fan
Private bathroom
Free bottled water
Minibar
Satellite channels
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
Av. 1 Costera Norte, Mz. 23 Lt. 2, Bacalar, QROO, 77930

What's nearby

  • Laguna Bacalar Ecological Park - 1 min walk - 0.0 miles
  • Fort of San Felipe - 8 min walk - 0.5 miles
  • Municipal Spa of Bacalar - 16 min walk - 0.9 miles
  • Cenote Negro - 4 min drive - 1.4 miles
  • Cenote Cocalitos - 7 min drive - 3.1 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 38 min drive

Restaurants

  • ‪La Playita - ‬5 min walk
  • ‪I Scream Bar - ‬12 min walk
  • ‪El Sazón a la Mexicana - ‬4 min walk
  • ‪Finisterre Bacalar - ‬7 min walk
  • ‪Yerbabuena - ‬5 min walk

About this property

Diosa del Agua Bacalar

Hotel near Lake Bacalar
Located close to Laguna Bacalar Ecological Park, Diosa del Agua Bacalar provides free continental breakfast, a terrace, and a restaurant. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool with sun loungers
  • Free self parking
  • Bike rentals, a roundtrip airport shuttle (surcharge), and tour/ticket assistance
  • Concierge services, beach umbrellas, and smoke-free premises
Room features
All guestrooms at Diosa del Agua Bacalar boast thoughtful touches such as air conditioning, in addition to amenities like free WiFi and safes.
More amenities include:
  • Free infant beds and travel cribs
  • Restaurant dining guides, in-room massages, and guidebooks
  • 30-inch Smart TVs with satellite channels
  • Fans and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 8:00 AM to 9:00 PM at scheduled times and on request
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A restaurant

Restaurants on site

  • Papi Rico

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • In-room crib
  • Outdoor pool
  • Travel crib

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Safe at front desk
  • Shared refrigerator

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Free crib

Bathroom

  • Free toiletries
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch smart TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Fan
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MXN 250 per person (one-way)
  • Airport shuttle fee per child: MXN 200 (one-way), (from 3 to 11 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Vlandre Bacalar Bacalar
Hotel Vlandré Bacalar Hotel
Hotel Vlandré Bacalar Bacalar
Hotel Vlandré Bacalar Hotel Bacalar
Hotel Vlandré Bacalar
Diosa del Agua Bacalar Hotel
Diosa del Agua Bacalar Bacalar
Diosa del Agua Bacalar Hotel Bacalar

Frequently asked questions

Does Diosa del Agua Bacalar have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–9:00 PM.

Is Diosa del Agua Bacalar pet-friendly?

No, pets are not allowed at this property.

How much is parking at Diosa del Agua Bacalar?

Self parking is free at this property.

What time is check-in at Diosa del Agua Bacalar?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Diosa del Agua Bacalar?

Check-out is at 11:30 AM.

Does Diosa del Agua Bacalar provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 8:00 AM–9:00 PM on request. A fee of MXN 250 per person applies.

Where is Diosa del Agua Bacalar located?

Located in Mario Villanueva Madrid, this hotel is within a 5-minute walk of Laguna Bacalar Ecological Park and Lake Bacalar. Fort of San Felipe and Canal de los Piratas are also within 10 minutes.

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Diosa del Agua Bacalar Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 26 out of 51 reviews
Rating 8 - Good. 11 out of 51 reviews
Rating 6 - Okay. 6 out of 51 reviews
Rating 4 - Poor. 4 out of 51 reviews
Rating 2 - Terrible. 4 out of 51 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great - clean and friendly
Stayed 3 nights in Jan 2023

4/10 Poor

Helena

Disliked: Amenities, property conditions & facilities
the property is located next to a road which can be noisy. the room a really small and during our stay we had no electricity or water.
Stayed 6 nights in Feb 2023

2/10 Terrible

Mark

Liked: Staff & service
Disliked: Property conditions & facilities
Staff was nice but I didn’t get any sleep because the bed was so terrible. Might as well have slept on cement.
Stayed 1 night in Feb 2023

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Maynor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es muy bonito, todo muy limpio, solamente que no tiene un lugar adecuado para guardar y colgar ropa, el espacio que hay es demasiado pequeño. Por lo demás todo estuvo muy bien.
Stayed 3 nights in Mar 2024

8/10 Good

FLORENCE

Liked: Staff & service
Disliked: Room comfort
Bacalar: mini croisière guidée sur la lagune: incroyable de beauté ; los rapidos + sympa pour les photos que pour les sensations aquatiques
Stayed 2 nights in Feb 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, room comfort

Relación precio-calidad no es del todo buena

Contexto: Viajé 3 días con mi esposa y mi hija de 5 años del 1 al 4 de enero de 2024. Habitación # 7. Cosas buenas del hotel - Excelente ubicación, frente a la laguna y a unos 10 min de caminata al centro. - El diseño del hotel como tal es acogedor y bonito. - Los recepcionistas son amables y serviciales. - El desayuno está rico, no inolvidable pero bien. - Tiene un mirador, terraza y mesa de ping-pong para pasar el rato. - La tele tiene Netflix y YouTube. Mejoras urgentes - El agua caliente para bañarse se acaba muy rápido. - El papel de baño es del más corriente (podrían incluso ahorrar si compraran otros mejores). - No me hicieron limpieza un día, nada más porque sí. - Las camas matrimoniales tienen bases de cemento, por lo que no se pueden mover. Háganse un favor y quiten esas bases para mayor flexibilidad. - No hay teléfono para comunicarse a recepción. Hay que ir sí o sí. - La caja fuerte es muy pequeña. No cabe ni una carpeta con papeles. - El aire no enfría mucho - no me imagino en verano. - El piso del baño es particularmente resbaladizo cuando se humedece. Ojo ahí. - La alberca no tiene calefacción. En general, creo que el precio que pagamos por noche ($2800 más impuestos) no corresponde al valor que recibimos. Tiene potencial, pero le falta mejorar en muchos aspectos claves.
Stayed 2 nights in Jan 2024

2/10 Terrible

Demian

Stayed 2 nights in Dec 2023

6/10 Okay

Francisco

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2023

6/10 Okay

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

KANG

Stayed 2 nights in Aug 2023

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Muy limpia y bonita la habitación y el hotel
Stayed 1 night in May 2023

2/10 Terrible

EDUARDO

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel en remodelacion. Albañiles trabajando. 0 privacidad. Sucio.
Stayed 3 nights in Apr 2023

10/10 Excellent

Alejandro

Stayed 1 night in Apr 2023

6/10 Okay

Yolanda

Disliked: Property conditions & facilities
Stayed 7 nights in Feb 2023

8/10 Good

Bere

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal es muy amable y atentos, la ubicación del hotel es buena, estás muy cerca de los lugares atractivos; precio / calidad 10 de 10.
Stayed 3 nights in Feb 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ofräscht och smutsigt hotell

Smutsigt överallt - vi klagade över poolen två gånger på 5 dagar och den var smutsig dem andra dagarna också. Byggarbete som lät mycket från 10.00-17.00 Problem med vatten och informerade inte när dem stängde av för kallvatten/varmvatten när dem renoverade. Hoteller har fler än 8 rum som det står på hemsidan Aldrig frukost klockan 08.00 som dem lovade. Där luktadw konstigt på hotellet. Toaletten gick i sönder. Positivt - deras frukost
Stayed 5 nights in Feb 2023

10/10 Excellent

Assunta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

6/10 Okay

Hana

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Charmant hôtel mais trop bruyant, chambre mal isolée. A 6h du matin bruit de pas aller retour interminables puis un gros camion s’est garé devant notre chambre ( pour les provisions de l’hôtel) avec des Klaxons.. expérience désagréable Point positif petit déjeuner varié et bon
Stayed 1 night in Feb 2023

8/10 Good

Juan Manuel

Stayed 3 nights in Jan 2023

10/10 Excellent

Maria

8/10 Good

Hector

Liked: Cleanliness, staff & service, amenities
El lugar es bonito, desgraciadamente me tocó ir en remodelación y había detalles todavía sin finalizar. Aún así, el lugar está bien ubicado y el personal es amable en general.

10/10 Excellent

GAELLE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022

8/10 Good

Stas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2022

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy hermoso lugar limpieza excelente los baños muy limpios la atencion del personal muy bien las intalaciones muy hermosas el restorant muy acogedor y sobre todo riquisima la comida precios muy comodos excelente
Stayed 1 night in Sep 2022