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Hotel Sun ha Bacalar

3.0 star property
Hotel with free breakfast, a short walk to Laguna Bacalar Ecological Park

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Photo gallery for Hotel Sun ha Bacalar

Balcony
Exterior
Comfort Double Room, 2 Double Beds | Living area | LED TV
Comfort Double Room, 2 Double Beds | Hypo-allergenic bedding, minibar, soundproofing, free WiFi
Check-in/check-out kiosk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Room options

View all photos for Comfort Double Room, 2 Double Beds

Comfort Double Room, 2 Double Beds | Hypo-allergenic bedding, minibar, soundproofing, free WiFi

Comfort Double Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
LED TV
Hypo-allergenic bedding
Rainfall showerhead
Minibar
Free bottled water
Daily housekeeping
  • 12 sq m
  • Sleeps 2
  • 2 Double Beds

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About the neighborhood

Map
Calle 1 Centro, Bacalar, QROO, 77930

What's nearby

  • Fort of San Felipe - 1 min walk - 0.0 miles
  • Municipal Spa of Bacalar - 6 min walk - 0.4 miles
  • Laguna Bacalar Ecological Park - 7 min walk - 0.4 miles
  • Cenote Negro - 2 min drive - 0.7 miles
  • Cenote Cocalitos - 5 min drive - 2.5 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 37 min drive

Restaurants

  • ‪La Playita - ‬5 min walk
  • ‪Restaurant el Barril de Bacalar - ‬5 min walk
  • ‪I Scream Bar - ‬4 min walk
  • ‪Cafe Tito - ‬2 min walk
  • ‪Ajal - ‬4 min walk

About this property

Hotel Sun ha Bacalar

Hotel near Lake Bacalar
Located close to Laguna Bacalar Ecological Park, Hotel Sun ha Bacalar provides free breakfast (local cuisine), a rooftop terrace, and a coffee shop/cafe. In addition to a garden, guests can connect to free in-room WiFi.
Other perks include:
  • Free self parking
  • Bike rentals, smoke-free premises, and a 24-hour front desk
  • Multilingual staff, tour/ticket assistance, and a front-desk safe
Room features
All guestrooms at Hotel Sun ha Bacalar include perks such as air conditioning, in addition to amenities like free WiFi and sound-insulated walls.
More amenities include:
  • Rainfall showers and free toiletries

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free local cuisine breakfast available daily 8:00 AM to 10:00 AM
  • A coffee shop/cafe

Things to do

  • Bicycle rentals

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 48.85 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Sun ha
Sun ha Bacalar
Hotel Sun ha Bacalar Hotel
Hotel Sun ha Bacalar Bacalar
Hotel Sun ha Bacalar Hotel Bacalar

Frequently asked questions

Is Hotel Sun ha Bacalar pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Sun ha Bacalar?

Self parking is free at this property.

What time is check-in at Hotel Sun ha Bacalar?

Check-in start time: 3:30 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Sun ha Bacalar?

Check-out is at noon.

Where is Hotel Sun ha Bacalar located?

Located in Bacalar Centro, this hotel is within a 10-minute walk of Fort of San Felipe, Laguna Bacalar Ecological Park, and Lake Bacalar. Canal de los Piratas and Municipal Spa of Bacalar are also within 10 minutes.

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Hotel Sun ha Bacalar Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 40 out of 55 reviews
Rating 8 - Good. 8 out of 55 reviews
Rating 6 - Okay. 3 out of 55 reviews
Rating 4 - Poor. 1 out of 55 reviews
Rating 2 - Terrible. 3 out of 55 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Julianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area right across from lagoon, free breakfast. This property seems as it’s family owned, same faces everyday. Really enjoyed it here.
Stayed 2 nights in Jun 2024

10/10 Excellent

Lise

Liked: Property conditions & facilities
Great
Stayed 1 night in Dec 2024

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place! Well located! Vero friendly staff! Love it
Stayed 3 nights in Oct 2022

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
When we visit Bacalar again we will definitely stay here again. All of the staff were extremely friendly and helpful. The room was very nice and the bed was comfortable. Beautiful rooftop terrace with hammocks and loungers to look out over the blue water. Breakfast was very good as well. We would highly recommend this hotel.
Stayed 1 night in Jun 2023

2/10 Terrible

Andrea

Disliked: Staff & service
I have no idea how any of this went because the hotel never got my reservation from Expedia. We drove 5 hours from Cancun only to be told that we didn’t have a hotel room. The staff was rude and unhelpful and basically said it wasn’t their problem. We had to scramble to find another room at 9p while being exhausted from a 17 hour day of travel.
Stayed 1 night in Feb 2023

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención y servicio, llegué un poco antes y al ser temporada baja pudieron entregarme una habitación, lo que me permitió tomar un tour temprano que en el mismo hotel tenía. (Empresa ajena al hotel) pasaron por nosotros y nos regresaron
Stayed 1 night in Sep 2024

2/10 Terrible

Regina

Disliked: Staff & service, property conditions & facilities
Mienten. Resulta que no trabajan con expedia y que nuestra reservación no existía. También mienten sobre sus trabajadores, llamamos al hotel para confirmar nuestra reservación y nos atendió Tanya, al siguiente día Tanya no existe. Checamos que el teléfono de la recepción fuera el mismo y en efecto lo era. El personal tiene una actitud terrible y las instalaciones están mal cuidadas. La señora de la recepción nos dijo que ni modo y que buscáramos otro hotel. Que falta de respeto. No hagan reservaciones aquí ya que más opiniones muestran mismas experiencias. Hasta otros hoteles saben sobre lo que hace el Sun Ha.
Stayed 5 nights in Jul 2024

6/10 Okay

Cristal

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

4/10 Poor

SAUL EDDEL

Disliked: Cleanliness, property conditions & facilities
El hotel esta descuidado, la piscina a medio llenar con evidente falta de mantenimiento. El primer dia q llegamos no funcionaba el aire acondicionado. Nos pidieron un taxi para regresar al aeropuerto con una tarifa fija y al llegar resulta que debiamos pagar mucho más. Es una lástima, Bacalar es precioso pero en general dejan muy mala experiencia
Stayed 2 nights in Jul 2024

10/10 Excellent

Roberto Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
El trato del personal excepcional
Stayed 2 nights in Jul 2024

10/10 Excellent

Carlos Javier

Stayed 3 nights in Jun 2024

10/10 Excellent

Rolando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXCELNTE UBICACION e INSTALACIONES

Excelente hotel a 50 mts de la alguna. Enfrente un rest de gran calidad. Te dan toallas para alberca o para la laguna. Desayuno EXCELENTE Grátis en la mañana, solo que dura 1 1/2 de 8 a 9:30 am Teníamos una habitación y por $ 300.00 pesos más nos dieron una MAS gde
Stayed 3 nights in Jun 2024

8/10 Good

KARINE

Stayed 3 nights in Dec 2023

2/10 Terrible

Floriane

Liked: Cleanliness
Disliked: Staff & service
La dame de l’accueil était très très désagréable… c’est la première fois que je rencontre une personne si peu aimable.
Stayed 2 nights in Nov 2023

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
La ubicación es excelente porque puedes moverte al Centro caminando y el Balneario municipal está prácticamente enfrente
Stayed 1 night in Jun 2023

10/10 Excellent

JESÚS FELIPE

Liked: Cleanliness, staff & service, property conditions & facilities
Un hotel con una excelente ubicación, a dos cuadras del centro, y cruzando el camellón está el muelle aserradero, es público. Desayuno incluido muy rico, las habitaciones cómodas y modernas. Personal muy amable y atento.
Stayed 2 nights in Jun 2023

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien en general, sobre todo Regina la chica de recepción muy amable un 10 para ella
Stayed 1 night in Jul 2022

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Beautiful cozy hotel in front of lagoon, excellent service, great breakfast included, excellent host, highly recommend.
Stayed 1 night in Jun 2022

10/10 Excellent

Ruben Dario

Stayed 2 nights in Jun 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2022

8/10 Good

Zlatka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, friendly staff, beautiful top terrace with a view.
Stayed 2 nights in Nov 2021

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente estancia de fin de semana

Todo muy bien. Súper amables en el servicio. Muy limpio, cómodo y buen desayuno. Definitivamente consideraría volver.
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 2 nights in Apr 2021