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Hotel & Suites Oasis Bacalar

Property class: 3

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Photo gallery for Hotel & Suites Oasis Bacalar

A covered outdoor area with a thatched roof, wooden chairs, and a view of greenery. - Hotel & Suites Oasis Bacalar (Bacalar)
Property video
A pool surrounded by lush tropical plants and a wooden pergola. - Hotel & Suites Oasis Bacalar (Bacalar)
A pathway flanked by lush tropical plants and palm trees, leading to a building entrance. - Hotel & Suites Oasis Bacalar (Bacalar)
A bedroom with a bed, a sofa, a small table, and a window with curtains. - Hotel & Suites Oasis Bacalar (Bacalar)
Located close to Fort of San Felipe and Laguna Bacalar Ecological Park, Hotel & Suites Oasis Bacalar provides a terrace and a garden. Guests can connect to free in-room WiFi.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • 24/7 front desk

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Junior Suite "Mango"

A bedroom with a bed, a ceiling fan, an air conditioning unit, a window with curtains, and a painting on the wall.

Junior Suite "Mango"

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Junior Suite "Bamboo"

A room with a bed, a bench, a table, a TV, and a view of a garden through the sliding doors.

Junior Suite "Bamboo"

  • Garden view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Premium Suite "Tapir"

A modern kitchen with a central island, wooden flooring, and a dining area with a table and chairs.

Premium Suite "Tapir"

  • Garden view
  • 100 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

View all photos for Junior Suite "Pina"

A room with a bed, a bench, a table, a TV, and a view of a garden through the sliding doors.

Junior Suite "Pina"

10.0 out of 10
Exceptional
(2 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Junior Suite "Coco"

A bedroom with a bed, a ceiling fan, an air conditioning unit, a window with curtains, and a painting on the wall.

Junior Suite "Coco"

  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Premium Suite "Tucan"

A modern kitchen with a central island, wooden flooring, and a dining area with a table and chairs.

Premium Suite "Tucan"

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 100 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

View all photos for Single Room

A painting of a sailboat on calm waters with palm trees and colorful flowers.

Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Super Premium "Penthouse"

A spacious living area with a large sofa, a dining table, and chairs. There are large windows with a view of greenery outside.

Super Premium "Penthouse"

  • Garden view
  • 200 sq m
  • 1 bedroom
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Suite "Mono"

A bedroom with a bed, a ceiling fan, an air conditioning unit, a bedside lamp, and built-in shelves with items on them.

Deluxe Suite "Mono"

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite "Manati"

Junior Suite "Manati" | Laptop workspace, WiFi (free), individually decorated

Junior Suite "Manati"

8.0 out of 10
Very good
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Aves

A bedroom with a bed, a bedside table, a lamp, a window with curtains, and an air conditioning unit.

Aves

  • 202 sq m
  • Sleeps 5
  • 2 King Beds and 2 Queen Beds
  • Free WiFi

View all photos for Tapir

A bedroom with a large bed, built-in shelving, a walk-in closet, and a bathroom visible through an open door.

Tapir

  • 98 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Double Beds
  • Free WiFi

View all photos for Tucan

A bedroom with a large bed, built-in shelving, a walk-in closet, and a bathroom visible through an open door.

Tucan

  • 98 sq m
  • Sleeps 5
  • 1 King Bed and 2 Double Beds
  • Free WiFi

About the neighborhood

Located near a boardwalk/promenade, Hotel & Suites Oasis Bacalar is in Mario Villanueva Madrid, a neighborhood in Bacalar. Fort of San Felipe is a notable landmark, and the area's natural beauty can be seen at Laguna Bacalar Ecological Park and Lake Bacalar. Municipal Spa of Bacalar and Cenote Negro are two other places to visit that come recommended. Visit our Bacalar travel guide
Map
Av 3 Calle 26, Bacalar, QROO, 77930

What's nearby

  • A coastal landscape with a large body of water, a road running parallel to the coast, and scattered buildings.
    Lake Bacalar
    3 min walk - 0.2 miles
  • A clear turquoise lake with visible rocks and lily pads.
    Laguna Bacalar Ecological Park
    5 min walk - 0.3 miles
  • A coastal view with a stone fort, palm trees, a thatched-roof hut, and turquoise waters.
    Fort of San Felipe
    5 min walk - 0.3 miles
  • Ecopark Bacalar
    8 min walk - 0.5 miles
  • Municipal Spa of Bacalar
    13 min walk - 0.7 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    43 min drive

Restaurants

  • La Playita
    2 min walk
  • I Scream Bar
    5 min walk
  • La Trattoria 46
    7 min walk
  • Mexa de Barrio
    6 min walk
  • El Enchanto Bacalar
    7 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room full-sized refrigerator/freezer
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • No elevator

More

  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • Streaming services

Food and drink

  • Full-sized refrigerator/freezer
  • Griddle

More

  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay, Samsung Pay, and PayPal
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 001-025-000268/2026

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 10:00 PM

Frequently asked questions

Does Hotel & Suites Oasis Bacalar have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM–10:00 PM.

Is Hotel & Suites Oasis Bacalar pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel & Suites Oasis Bacalar?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Hotel & Suites Oasis Bacalar?

Check-out is at noon.

Where is Hotel & Suites Oasis Bacalar located?

Located in Mario Villanueva Madrid, this hotel is within a 5-minute walk of Lake Bacalar, Fort of San Felipe, and Laguna Bacalar Ecological Park. Municipal Spa of Bacalar and Cenote Negro are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel & Suites Oasis Bacalar Reviews

9.8

Exceptional

9.8

Cleanliness

9.6

Amenities

10

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 115 out of 133 reviews
Rating 8 - Good. 16 out of 133 reviews
Rating 6 - Okay. 2 out of 133 reviews
Rating 4 - Poor. 0 out of 133 reviews
Rating 2 - Terrible. 0 out of 133 reviews

Reviews

Verified review

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional staff! Very pleasant and beautiful surroundings. The pool was perfect for relaxing. The location was fantastic for walking to shops, restaurants, and the lake; Less than five minutes anywhere I wanted to go.
Hotel gardens
Hotel garden
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Isha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here, especially the kids pool, large rooms, and proximity to town center. We would definitely stay here again!
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff are super friendly and there is lots of dining, shopping and attractions nearby. Would highly recommend this property. Great place for families or couples!
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely apartment with all the facilities and really nice helpful staff. Also super close to the main town centre.
Stayed 3 nights in Nov 2024
Verified review

8/10 Good

Åshild Vølstad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a very nice place and good value for money. Very clean and home cozy place. Vould highly recomend and very nice people
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
They contacted us that they were running a special during our stay and assisted us in canceling our previous reservation and getting the special price....how wonderful and unexpected. The place is lovely, people are wonderful, convenient to great places to eat....couldn't ask for more.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in Bacalar

It’s very nice and reasonably priced. Plenty of room with comfortable bed and good kitchenette. Nice shady patio out the side door. Would definitely stay there again if in the Area. Beautiful area to visit and not so touristy. Hotel is in a great location in town. Easy to walk to most places in town.
Stayed 9 nights in Feb 2025
Verified review

10/10 Excellent

Horace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ground floor suite Piña was immaculate and perfectly equipped for all our needs at an enormous discount from rack rates. Plus the hotel's location was just one block from the two best restaurants in town Bacalar lagoon fro ting La Playita and Italian beyond excellence Finisterre.
Stayed 5 nights in Dec 2023
Verified review

10/10 Excellent

jayne

Love the smaller surrounding. Easy to walk to everything. Rooms a nice size and added plus with full kitchen. Pool could use more chairs. Would be nice to get English on the tv. We enjoyed our time!
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the room it was a perfect option for my family(2adults 3 kids). We spent out time walking around the town square and lagoon. Karla helped us book our lagoon tour which was amazing. Great overall experience for our first time visiting Bacalar. We thank everyone and we’ll definitely come back!
Stayed 4 nights in Jun 2024
Verified review

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very cute and cozy establishment. I really enjoyed my stay, it was at the perfect location with everything at walking distance and the staff was very friendly and accommodating. I would highly recommend.
Stayed 4 nights in Nov 2023
Verified review

10/10 Excellent

JESSICA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A True Oasis! Hotel Oasis was the perfect getaway! The location couldn’t be better—super convenient to everything, yet peaceful and relaxing. Our suite was beautiful, spacious, and thoughtfully equipped with a kitchenette and everything we needed for a comfortable stay. The grounds were absolutely stunning, filled with vibrant plants and peaceful spots to relax. The lush fauna really made it feel like a tropical retreat. What truly set this place apart, though, was the staff. Every single person we interacted with was warm, helpful, and genuinely kind—they made us feel like family from the moment we arrived. Can’t wait to come back—Hotel Oasis truly lives up to its name!
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Lendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay at Hotel & Suites Oasis Bacalar. The location is wonderful, very walkable to everything. Karla and Mario were so helpful. The entire staff went the extra mile to make sure our stay was perfect. We accidently left a personal item and they immediately contacted us so we were able to swing back by and pick it up! They are so honest and trustworthy and so very helpful. The hotel is beautiful, the pool is refreshing. I highly recommend staying here. Thank you so much, we will definitely be back!
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

PATRICIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly.. Apartments are super spacious and cleaned. Coffe, sugar, water and cooking oil. The pool was clean and great to use. We love they recycle. Laguna is a block away.. its a walk from ado, but we opted for a taxi. 50 pesos.thanks Steven, Mario, Marco and Karla. We went dancing to Catrina which was fun and safe.
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is so amazing! I moved rooms while I was here because they upgraded me to a bigger room. I left a tip for the housekeeper, and she reported it as something I left behind. I needed a taxi to Chetumal early in the morning, and they called and booked it for me the day before. It’s conveniently located close to the shore and el Centro. Thank you! I had a very enjoyable stay.
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, spacious suite with comfortable bed and extra pillows. Pool is wonderful, kitchen is spacious and well equipped. Air conditioning works very well. Staff are outstanding and very helpful! Parking is on the street, and our car was broken into. They stole our laundry bag with our new running shoes to wear home on the plane, our prescription eye glasses - which were in cases in the glove box, so they probably thought they were sunglasses- and the spare tire from the trunk. But this could happen anywhere, so it is not a reflection on the hotel.
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! Very attentive and thoughtful staff - mario was excellent! Very clean and thoughtfully equipped room. The colibri room was a small one for 1 person. After i booked it - they sent me a message explaining that it was not a full sized room - i thought that was so thoughtful. The room still had a fridge, coffee maker, coffee, tea, sugar, cups, a spoon, drinking water, a place for clothes, A/c, etc many windows and good airflow. Of course it’s own bathroom and towels. The only thing it didn’t have was a quilt - but this is not customary here. The property is well located close to the lagoon and restaurants. The pool is a good temperature and well-designed with places to sit in the pool and areas of sun and shade. Everything was very clean and the property felt secure. At the end mario requested a taxi for me and the ride to the ADO was 40 pesos. Thank you to the staff for an excellent stay.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Katarzyna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Little get with great location, really friendly staff, very comfortable beds and a quiet, relaxing pool.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Soile

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable room, complimentary water dispenser in room and nice pool.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Irma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a very pleasant stay in a great location not far from the lagoon.
Stayed 4 nights in Dec 2023
Verified review

10/10 Excellent

JELENA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay! Wonderful staff, so friendly and helpful. A little oasis in the middle of Bacalar.
Stayed 4 nights in Mar 2023
Verified review

8/10 Good

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager, Steven went above and beyond to make us feel welcome and he even was there when we checked out and gave us Bacalar coffee mugs to take home.
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Mary Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great little hotel in a great location

Excellent hotel in perfect location. Very large, clean room with small kitchen. TV and safe too. The pool was super clean and has lots of chairs. Walkable to everything downtown. Very safe area
Stayed 1 night in Dec 2022
Verified review

10/10 Excellent

Sarah-Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Feels like you’re at home with all the amenities of the appartment. Very clean! Friendly and helpful staff. Very good location and quality/price friendly!!
Stayed 3 nights in Jul 2022
Verified review

10/10 Excellent

Yessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was in very clean and beautiful, felt like a little hidden jungle oasis inside the town. Everything was pleasant and the provide with free bottled water too in the room. Only thing I didn’t like was the smell of the water from the shower.
Stayed 3 nights in Jun 2022