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Hotel Real Maya

Property class: 3

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Photo gallery for Hotel Real Maya

A restaurant with wooden tables and chairs, hanging floral decorations, and a green wall with a butterfly mural. - Hotel Real Maya (Chetumal)
A hotel with a balcony, a sign for a Princess boutique, and a visible entrance. - Hotel Real Maya (Chetumal)
A hotel room with two beds, a wooden floor, a wall-mounted air conditioner, and a door with a small window. - Hotel Real Maya (Chetumal)
A hotel named 'Hotel Real Maya' with a sign indicating 'Entrada' and 'Abierto 24 Horas.' - Hotel Real Maya (Chetumal)
A hotel room with two beds, a sofa, and a ceiling fan. - Hotel Real Maya (Chetumal)
Hotel Real Maya provides amenities like free continental breakfast and a restaurant. Guests can connect to free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • 24/7 front desk

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Basic Double or Twin Room

A hotel room with two beds, a wooden floor, a wall-mounted air conditioner, and a door with a small window.

Basic Double or Twin Room

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Basic Room

A bedroom with a bed, bedside tables, a desk, and wall-mounted lighting.

Basic Room

  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Double Room

A hotel room with two beds, a ceiling fan, recessed lighting, a wall-mounted air conditioner, and a wicker chair.

Basic Double Room

  • 17 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Comfort Double Room

A room with two beds, a TV, a wardrobe, and a mirror.

Comfort Double Room

  • 1 bedroom
  • Sleeps 6
  • 2 King Beds

View all photos for Basic Triple Room

A hotel room with two beds, a ceiling fan, a painting, and a small table.

Basic Triple Room

  • 17 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bunk Bed

View all photos for Comfort Double Room, 1 King Bed with Sofa bed

A room with a bed, a sofa, a door, and a wall-mounted TV.

Comfort Double Room, 1 King Bed with Sofa bed

  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Comfort Room

A bed with a quilted headboard, white pillows, and a mustard-colored bedspread.

Comfort Room

  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Centro Histórico, a neighborhood in Chetumal, is home to Hotel Real Maya. Explanada de la Bandera and Dos Mulas reflect the area's natural beauty and area attractions include Payo Obispo Zoo and Planetarium Yook'ol Kaab. Santuario del Manati and Dr. Alfredo Barrera Marin Botanical Garden are also worth visiting. Visit our Chetumal travel guide
Map
186 Av. Belice, Chetumal, QROO, 77000

What's nearby

  • Museum of Maya Culture
    3 min walk - 0.2 miles
  • Museo de la Ciudad
    6 min walk - 0.4 miles
  • Malecón de Chetumal
    16 min walk - 0.9 miles
  • Palacio de Gobierno
    18 min walk - 1.0 mile
  • Palacio Municipal De Othon P. Blanco
    19 min walk - 1.0 mile

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    9 min drive

Restaurants

  • La Peninsula
    3 min walk
  • Antojitos Gloria
    5 min walk
  • Restaurant Pantoja
    6 min walk
  • Babu Té Bar
    6 min walk
  • Restaurant Chetumal
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free continental breakfast available daily 9:00 AM to 11:00 AM
  • A restaurant

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • No elevator
  • Smooth flooring in room

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Down comforter

Bathroom

  • Bathtub
  • Private bathroom
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Property Registration Number 004-007-005349/2025

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel Real Maya pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Real Maya?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Real Maya?

Check-out is at 10:30 AM.

Where is Hotel Real Maya located?

Located in Centro Histórico, this hotel is within a 10-minute walk of Museum of Maya Culture and Museo de la Ciudad. Fisherman's Fountain and Malecón de Chetumal are also within 1 mi (2 km).

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Reviews

Hotel Real Maya Reviews

9.2

Wonderful

8.0

Cleanliness

8.8

Amenities

9.6

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 5 out of 7 reviews
Rating 8 - Good. 1 out of 7 reviews
Rating 6 - Okay. 1 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 0 out of 7 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family stayed at this property for 3 nights and we loved it. We were greet and checked-in by a loving slim young man. Over all Staff was great, always smiling,friendly and respectful. big shout to the housekeepers for the huge work they do on a daily basis at the hotel. We would definitely recommend this hotel and would stay again .
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Su ubicación
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general todo bien
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Ideal para llegar a dormir de paso y seguir tu camino. Buena ubicación, excelente comida.
Stayed 1 night in Jul 2026