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Hotel Noor

Property class: 3

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Superior Room, Sea View | Soundproofing, iron/ironing board, free WiFi, bed sheets - Hotel Noor (Chetumal)
Outdoor pool - Hotel Noor (Chetumal)
Interior - Hotel Noor (Chetumal)
Deep-tissue massages, massages - Hotel Noor (Chetumal)
Exterior detail - Hotel Noor (Chetumal)
At Hotel Noor, you can look forward to a free manager's reception, a coffee shop/cafe, and a garden. Treat yourself to a deep-tissue massage or other spa services. The on-site restaurant, Almina, offers breakfast, lunch, dinner, and ocean views. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as dry cleaning/laundry services and a bar.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, Balcony, Garden View

Shower, hair dryer, towels, soap

Standard Room, Balcony, Garden View

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, Sea View

Superior Room, Sea View | Soundproofing, iron/ironing board, free WiFi, bed sheets

Superior Room, Sea View

8.8 out of 10
Excellent
(3 reviews)
  • Sea view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, Partial Sea View

Shower, hair dryer, towels, soap

Superior Suite, Partial Sea View

  • Partial sea view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Sea View

Shower, hair dryer, towels, soap

Standard Room, Sea View

8.0 out of 10
Very good
(5 reviews)
  • Sea view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Located in Chetumal, Hotel Noor is in the city center and near the bay. Museo de la Ciudad and Museum of Maya Culture are cultural highlights, and some of the area's landmarks include Lighthouse Museum and Oxtankah Ruins. Payo Obispo Zoo and Planetarium Yook'ol Kaab are also worth visiting. Visit our Chetumal travel guide
Map
José María Morelos 3, Centro, Chetumal, QROO, 77000

What's nearby

  • Malecón de Chetumal
    1 min walk - 0.1 miles
  • Palacio de Gobierno
    5 min walk - 0.3 miles
  • Explanada de la Bandera
    5 min walk - 0.3 miles
  • Palacio Municipal De Othon P. Blanco
    8 min walk - 0.5 miles
  • Fisherman's Fountain
    11 min walk - 0.6 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    9 min drive

Restaurants

  • Almina
    1 min walk
  • CAFE 290
    5 min walk
  • Los Comales
    8 min walk
  • Vips
    4 min walk
  • Babu Té Bar
    9 min walk

About this property

Hotel Noor

Hotel in the city center
At Hotel Noor, you can look forward to a free manager's reception, a coffee shop/cafe, and a garden. Treat yourself to a deep-tissue massage or other spa services. The on-site restaurant, Almina, offers breakfast, lunch, dinner, and ocean views. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Other perks at this hotel include:
  • An outdoor pool
  • Free self parking
  • Cooked-to-order breakfast (surcharge), smoke-free premises, and a front-desk safe
  • Luggage storage and a 24-hour front desk
Room features
All guestrooms at Hotel Noor include comforts such as air conditioning, as well as amenities like free WiFi and sound-insulated walls.
More conveniences in all rooms include:
  • Bathrooms with showers and shampoo
  • Balconies or patios and daily housekeeping

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  • Parking included
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee 7:30 AM to noon on weekdays and 7:30 AM to noon on weekends; MXN 120 to 300 for adults and MXN 100 to 250 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free manager's reception (select days)

Restaurants on site

  • Almina

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden
  • On the bay

Spa

  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Low-height door lock
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: MXN 25 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 120 to 300 for adults, and MXN 100 to 250 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Noor Hotel
Hotel Noor Chetumal
Hotel Noor Hotel Chetumal

Frequently asked questions

Does Hotel Noor have a pool?

Yes, this property has an outdoor pool.

Is Hotel Noor pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Noor?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Noor?

Check-out is at noon.

Where is Hotel Noor located?

Located in the heart of Chetumal, this hotel is within a 5-minute walk of Malecón de Chetumal, Chetumal Ferry Terminal, and Palacio de Gobierno. Explanada de la Bandera and Palacio Municipal De Othon P. Blanco are also within 10 minutes.

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Reviews

Hotel Noor Reviews

8.0

Very Good

8.0

Cleanliness

7.6

Amenities

8.8

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 62 out of 143 reviews
Rating 8 - Good. 35 out of 143 reviews
Rating 6 - Okay. 28 out of 143 reviews
Rating 4 - Poor. 10 out of 143 reviews
Rating 2 - Terrible. 8 out of 143 reviews

Reviews

Verified

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Is a good basic hotel with great views and an excellent location.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and easy check-in. front desk staff was friendly and helpful. Room was very comfortable and walking distance to what we needed. We were able to walk to the pier the next day with all our luggage.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The accommodations were really good, especially for the price. The hotel was walking distance to the ferry which was super convenient and the restaurant connected to the hotel had good food at decent prices.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Deb

Liked: Amenities
Great recommendation from the front desk for a place to grab supper! Good location for what we needed. Room was decently clean. Had a corner view of the ocean which was nice. Street was busy but because of its location that was expected.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, excellent location.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Jose L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exelent people at front desk
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to Stay

Very clean place great location, great view, and plenty of hot water, which is a plus in Chetumal.
Stayed 1 night in Jan 2025
Verified

8/10 Good

Luiz

Liked: Cleanliness, staff & service, amenities
Although the Hotel Noor is a bit older, we found the staff was wonderful, helpful and truly kind. From the front desk to the restaurant staff to the housekeeping staff, everyone was very cheerful. Obviously, the rooms have a beautiful view of the water with Belize clearly visible from our balcony.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Deanne

Balcony facing the water and boardwalk made the room very special!
Stayed 1 night in May 2025
Verified

10/10 Excellent

Ingvar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We met a very service-minded representative at the front desk. Very helpful and polite.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great night. The view was great. The staff was kind.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closed to the lake
Stayed 1 night in Jan 2025
Verified

6/10 Okay

Libby

Liked: Cleanliness, staff & service, room comfort
Room was fine - clean with comfy linens. Pool needed cleaning.
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Cheryl

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Nice view, worn out room!

This hotel looks lovely from the outside but the room and bathroom are well worn. We stayed there instead of our usual, Fiesta Inn, for bay location, pool (clised for repair!) and price. After I booked, Fiesta dropped to their price to match! Some nice bay restaurants next door and just across the street helped.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Tinaa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A must stay.

This hotel was amazing. The view was incredible!!! The city is so friendly. Amazing food!! So much night life. This is a must stay. It was VERY clean. The staff was absolutely wonderful. A great location. Will def go back.
Stayed 4 nights in Jan 2025
Verified

8/10 Good

William

Liked: Cleanliness, staff & service, amenities
This hotel has amazing views. The staff was extremely friendly and helpful. The hotel itself was once very very nice but has gotten old. It's still nice but a little worn. Everything was clean and neat. The restaurant on site is fantastic, everything I ate there was over the top delicious, breakfast lunch and dinner.
Stayed 2 nights in Feb 2025
Verified

8/10 Good

valentina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, amenities
Excelente
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Yesenia

Liked: Cleanliness, staff & service, property conditions & facilities
Courteous staff and lovely environment
Stayed 1 night in Jul 2025
Verified

6/10 Okay

brenda

Liked: Cleanliness, staff & service
Disliked: Amenities
It's nice service but hotel is old and the bed is older. New bed would highly improve the experience
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
I like the sea view room
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Francisco

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
No Ice machine maker on the facility…. No small fridge in room for your meds…. No microwave either but over all it was no bad.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Joseph Giovanni

Liked: Cleanliness, staff & service
Conveniently located by the waterfront
Stayed 1 night in May 2025
Verified

4/10 Poor

Oscar

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel needs maintenance… a lot
Stayed 1 night in Jan 2025
Verified

4/10 Poor

Angel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The photos online are deceiving, the hotel looks nothing like what it offers online. It is rundown and doesn’t look like taken care of. The room had tables that were scratched up, the shower needed some work, the view was great (panoramic) but the glass in them needed some caulking. The young lady at the front desk was very nice. We did not stay even 1 nite we wound up somewhere else. Do not rent here unless you look at pictures that they advertise and what it really looks like.
Balcony doors
Bathroom sink
Shower
Stayed 2 nights in Nov 2025