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Hotel Marlon

3.0 star property
Travelers find a welcoming base in the business district with round-the-clock front desk service and secure storage options for a worry-free stay

Choose dates to view prices

Photo gallery for Hotel Marlon

Spa - Hotel Marlon (Chetumal)
Executive Double Room | In-room safe, desk, laptop workspace, iron/ironing board - Hotel Marlon (Chetumal)
Pool - Hotel Marlon (Chetumal)
Reception - Hotel Marlon (Chetumal)
Lobby - Hotel Marlon (Chetumal)
Hotel Marlon is perfectly positioned in the business district for convenient access. Guests enjoy WiFi, safe luggage storage, and extended parking options. The 24-hour front desk staff are ready to assist with any needs.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Room service
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, laptop workspace, iron/ironing board

Standard Double Room

8.6 out of 10
Excellent
(23 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite, 1 King Bed

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Twin Room | In-room safe, desk, laptop workspace, iron/ironing board

Twin Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room, 1 Queen Bed

Single Room, 1 Queen Bed | In-room safe, desk, laptop workspace, iron/ironing board

Single Room, 1 Queen Bed

8.0 out of 10
Very good
(3 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Single Room, 1 King Bed

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Single Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room

Executive Double Room | In-room safe, desk, laptop workspace, iron/ironing board

Executive Double Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds

About the neighborhood

Located in Chetumal, Hotel Marlon is in the city center. The area's natural beauty can be seen at Lake Bacalar and Explanada de la Bandera, while Museo de la Ciudad and Museum of Maya Culture are cultural highlights. Payo Obispo Zoo and Planetarium Yook'ol Kaab are also worth visiting. Visit our Chetumal travel guide
Map
Avenida Juarez 87, Chetumal, QROO, 77000

What's nearby

  • Museo de la Ciudad
    5 min walk - 0.3 miles
  • Explanada de la Bandera
    8 min walk - 0.5 miles
  • Palacio de Gobierno
    8 min walk - 0.5 miles
  • Palacio Municipal De Othon P. Blanco
    10 min walk - 0.5 miles
  • Museum of Maya Culture
    10 min walk - 0.6 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    8 min drive

Restaurants

  • hot dogs de la obregon
    5 min walk
  • Sergio's Pizzas
    6 min walk
  • Los Comales
    4 min walk
  • Restaurante " Los Cocos
    5 min walk
  • El Poblanito
    5 min walk

About this property

Hotel Marlon

Hotel in the business district
Hotel Marlon provides everything you need. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • Luggage storage, a front-desk safe, and a 24-hour front desk
  • Smoke-free premises
Room features
All 50 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 40-inch LED TVs with cable channels
  • Daily housekeeping, desks, and phones

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  • Pool
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7.8 out of 10, Good, 710 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Hotel Marlon Chetumal
Hotel Marlon
Marlon Chetumal
Marlon Hotel Chetumal
Hotel Marlon Chetumal, Mexico - Quintana Roo
Hotel Marlon Hotel
Hotel Marlon Chetumal
Hotel Marlon Hotel Chetumal

Frequently asked questions

Is Hotel Marlon pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Marlon?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Hotel Marlon?

Check-out is at 1 PM.

Where is Hotel Marlon located?

Located in the heart of Chetumal, this hotel is within a 10-minute walk of Museo de la Ciudad, Palacio de Gobierno, and Explanada de la Bandera. Museum of Maya Culture and Chetumal Ferry Terminal are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Marlon Reviews

7.8

Good

8.0

Cleanliness

8.0

Location

8.0

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 178 out of 528 reviews
Rating 8 - Good. 192 out of 528 reviews
Rating 6 - Okay. 83 out of 528 reviews
Rating 4 - Poor. 43 out of 528 reviews
Rating 2 - Terrible. 32 out of 528 reviews

Reviews

Verified

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice and big room , helpful staff , will stay again
Stayed 1 night in May 2024
Verified

10/10 Excellent

RUBEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel near everything and very safe . Staff were very friendly . I'll highly recommend Hotel Marlon .
Stayed 1 night in Oct 2024
Verified

8/10 Good

GENEVIEVE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 5 nights in Oct 2025
Verified

8/10 Good

JOSE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A super nice, comfortable and friendly place to stay. Would I book again, no doubt ofcourse Yes.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Delsie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay. The room was amazing. Pool was great. Child friendly.
Stayed 2 nights in Sep 2024
Verified

6/10 Okay

Alvin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was friendly with getting us a taxi
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was uniquely situated downtown chetumal.
Stayed 1 night in May 2024
Verified

8/10 Good

Raphael

Liked: Cleanliness, staff & service, property conditions & facilities
The location and price was accessible
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, amenities
very comfortable and clean room, my grand baby loves the pool especially. stayed in there until her fingers were wrinkled LoL second time staying here and she always enjoys herself. Always a nice lil getaway just to relax and shop at #Sams for a few household essentials and such. Great visit.
Stayed 1 night in Apr 2024
Verified

4/10 Poor

Carmelito

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds are not comfortable and the pillows are very hard.. the towels are very old and seems that they have never been replaced. Apart from that, the area seems safe
Stayed 1 night in Mar 2024
Verified

6/10 Okay

robert

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location, some rooms and property has been fixed up a bit but needs an overhall, especially the pool. Resturant closed during covid and hasn't reopened. That part of town could benefit from a simple resturant with good food at fair prices and a relaxing bar. Gran Marlon has a glass box resturant but its neither cheap nor very inviting. Hot water for a shower seems better but sometimes in the AM there is none. In the day taxis are cheap and easy to find but at 5 pm, or in the rain, or at night you can really get stuck. Chetumal needs more taxis!
Stayed 1 night in Jan 2024
Verified

8/10 Good

Jasmine Deneen

Liked: Staff & service
Great spot for short and affordable stay.
Stayed 1 night in Oct 2025
Verified

6/10 Okay

ivon

Disliked: Staff & service
Z
Stayed 1 night in Apr 2026
Verified

8/10 Good

Myron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a 4 star 🌟
Stayed 1 night in Apr 2026
Verified

8/10 Good

Kimera

Very convenient, close to downtown, food & shopping area.
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Kevanna

Liked: Staff & service
Disliked: Cleanliness, amenities
Very affordable
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Th hotel provides what they offer, so do not expect more hahaha the only real problem it’s the WIFI most of the time isn’t working quite well.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Roberto

Liked: Cleanliness, property conditions & facilities
Excellent customer service!
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Brenda

Disliked: Amenities
Better amenities
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Gilmar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice place to stay I like
Stayed 1 night in May 2025
Verified

8/10 Good

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice work I like hotel Marlon thanks for your service
Nice place
Easy parking
Good whether
Love this town
Stayed 9 nights in Oct 2025
Verified

10/10 Excellent

Natalie

Liked: Cleanliness, amenities, property conditions & facilities
Exelente servicio
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Arick

Liked: Cleanliness, amenities, property conditions & facilities
Nice place
Stayed 1 night in Apr 2025
Verified

8/10 Good

Raquel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes, we're easy to found parking, just a little problem with the toilet .
Stayed 2 nights in Nov 2025
Verified

2/10 Terrible

Carmen

The room was covered in mold and smelt like urine
Stayed 4 nights in Jan 2026