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Hotel Marlon

Property class: 3

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Photo gallery for Hotel Marlon

A modern hotel lobby with a central seating area, a reception desk, and a view of the outdoors. - Hotel Marlon (Chetumal)
A hotel room with two beds, a desk, a TV, and a window with curtains. - Hotel Marlon (Chetumal)
A hotel lobby with a spiral ceiling light, a reception desk, a vending machine, and a seating area. - Hotel Marlon (Chetumal)
A swimming pool with potted plants and a green wall. - Hotel Marlon (Chetumal)
A living room with a sectional sofa, a small coffee table, a side table, and a framed picture on the wall. - Hotel Marlon (Chetumal)
Hotel Marlon provides everything you need. Stay connected with free in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Room service
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Double Room

A hotel room with two beds, a desk, a chair, a television, and an air conditioning unit.

Standard Double Room

8.4 out of 10
Very good
(26 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

A hotel room with a large bed, a desk with a mirror, a dresser, a bedside table, a TV, and a chandelier.

Junior Suite, 1 King Bed

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

A hotel room with two beds, a nightstand, a lamp, and a painting on the wall.

Twin Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Single Room, 1 Queen Bed

A hotel room with a bed, bedside lamps, a table with a menu, and a sign for a restaurant.

Single Room, 1 Queen Bed

7.6 out of 10
Good
(4 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Single Room, 1 King Bed

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Single Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room

A hotel room with two beds, a desk, a TV, and a window with curtains.

Executive Double Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room

A hotel room with two beds, a desk, and a wardrobe.

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Located in Chetumal, Hotel Marlon is in the city center. The area's natural beauty can be seen at Explanada de la Bandera and Dos Mulas, while Museo de la Ciudad and Museum of Maya Culture are cultural highlights. Payo Obispo Zoo and Planetarium Yook'ol Kaab are also worth visiting. Visit our Chetumal travel guide
Map
Avenida Juarez 87, Chetumal, QROO, 77000

What's nearby

  • Museo de la Ciudad
    5 min walk - 0.3 miles
  • Malecón de Chetumal
    8 min walk - 0.5 miles
  • Palacio de Gobierno
    8 min walk - 0.5 miles
  • Palacio Municipal De Othon P. Blanco
    10 min walk - 0.5 miles
  • Museum of Maya Culture
    10 min walk - 0.6 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    9 min drive

Restaurants

  • Café del Puerto
    6 min walk
  • El Patio Del 30
    6 min walk
  • Sky Bar Fiesta Inn
    3 min walk
  • hot dogs de la obregon
    5 min walk
  • Babu Té Bar
    4 min walk

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Hotel Grand Marlon
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  • Pool
  • Hot tub
  • Free WiFi
  • Restaurant
7.8 out of 10, Good, 766 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 008-025-000558/2026

We should mention

This property does not have elevators

Frequently asked questions

Is Hotel Marlon pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Marlon?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Hotel Marlon?

Check-out is at 1 PM.

Where is Hotel Marlon located?

Located in Centro Histórico, this hotel is within a 10-minute walk of Museo de la Ciudad, Palacio de Gobierno, and Explanada de la Bandera. Museum of Maya Culture and Chetumal Ferry Terminal are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Marlon Reviews

7.8

Good

8.0

Cleanliness

8.0

Location

7.8

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 210 out of 600 reviews
Rating 8 - Good. 204 out of 600 reviews
Rating 6 - Okay. 94 out of 600 reviews
Rating 4 - Poor. 52 out of 600 reviews
Rating 2 - Terrible. 40 out of 600 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and bathroom were small but very clean. On site restaurant was located at sister hotel across the street. No bell hop service but luckily our room was on the ground floor. It was a short walk to the main avenue with shops, access to taxis, etc.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was good and comfortable, the location of the hotel is quite well because is nearest to the maritime "Muelle Fiscal de Chetumal" only 10 min walking.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice and big room , helpful staff , will stay again
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel near everything and very safe . Staff were very friendly . I'll highly recommend Hotel Marlon .
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A super nice, comfortable and friendly place to stay. Would I book again, no doubt ofcourse Yes.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay. The room was amazing. Pool was great. Child friendly.
Stayed 2 nights in Sep 2024
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was friendly with getting us a taxi
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, bright garden area. Close to waterfront
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful. Was close to the airport and waterfront. The hotel itself was clean, neat and accommodating. Would stay there again without hesitation. Thank you
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Room is very tiny. Shower is very old
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Staff & service
Great spot for short and affordable stay.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente 👌
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Very convenient, close to downtown, food & shopping area.
Stayed 2 nights in Nov 2025
Verified review

4/10 Poor

Disliked: Amenities
They don’t want to replace your towels the following morning & they also gave us some torn towels at check in.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice place to stay I like
Stayed 1 night in May 2025
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, amenities
Very affordable
Stayed 1 night in Dec 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in an accient and i wasn’t refunded nor allowed to change my reservation!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal amable
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Nice place
Stayed 1 night in Apr 2025
Verified review

4/10 Poor

Disliked: Staff & service
The bathroom door fell off due to corrosion of the hinges. When staff was informed, they were very rude and quickly stated I would need to pay for it. After checking for themselves, I was moved to another room. The 2 young ladies at the front were very rude and have no consideration. That door could have hit me but instead quickly jumped to defensive position. Very very bad service will not be back!
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice work I like hotel Marlon thanks for your service
Nice place
Easy parking
Good whether
Love this town
Stayed 9 nights in Oct 2025
Verified review

6/10 Okay

Disliked: Staff & service
Z
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Excellent customer service!
Stayed 1 night in Feb 2026