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Hotel Grand Marlon

3.0 star property
Travelers unwind at the outdoor pool or rejuvenate in the spa tub at this well-maintained retreat, where international flavors await at Placeres restaurant

Choose dates to view prices

Photo gallery for Hotel Grand Marlon

A hotel room with a bed, a desk, a chair, a TV, and a small table. - Hotel Grand Marlon (Chetumal)
A poolside area with wicker chairs and a table, a drink with a straw, and a small umbrella. - Hotel Grand Marlon (Chetumal)
A hotel lobby with a reception desk, seating area, and a glass railing overlooking the interior. - Hotel Grand Marlon (Chetumal)
A modern hotel room with a sectional sofa, a flat-screen TV, a desk, and a bed with a headboard. - Hotel Grand Marlon (Chetumal)
A hotel entrance with a modern design, featuring a prominent sign, a staircase leading to the lobby, and a well-lit interior. - Hotel Grand Marlon (Chetumal)
Hotel Grand Marlon offers a refreshing outdoor pool, international cuisine at Placeres restaurant, and complimentary in-room WiFi. Guests enjoy the spa tub and the property's well-maintained condition, consistently receiving positive feedback from visitors.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Double Room

A hotel room with two beds, a desk, a TV, and a door.

Standard Double Room

  • Sleeps 4
  • Free WiFi

View all photos for Standard Double Room

A hotel room with two beds, a desk, a chair, a mirror, and a picture on the wall.

Standard Double Room

8.2 out of 10
Very good
(18 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Executive Room

A hotel room with a large bed, a desk, a chair, a TV, and a mirror.

Executive Room

8.4 out of 10
Very good
(21 reviews)
  • Sleeps 3
  • 1 Double Bed OR 1 King Bed
  • Free WiFi

View all photos for Junior Suite

A hotel room with a large bed, a TV, a desk with a lamp, a chair, and a nightstand with a phone.

Junior Suite

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite (Master)

A modern hotel room with a large bed, bedside lamps, a nightstand with a phone, a small table, and a decorative plant.

Suite (Master)

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite (Master)

A modern hotel room with a large bed, bedside lamps, a small table with a phone, a wall-mounted plant, and a view into the kitchen.

Suite (Master)

  • Sleeps 3
  • Free WiFi

Standard Triple Room

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Executive Room

A hotel room with a large bed, a desk, a television, and a view of the outside.

Executive Room

  • Sleeps 3
  • Free WiFi

About the neighborhood

Chetumal is home to Hotel Grand Marlon. Explanada de la Bandera and Dos Mulas reflect the area's natural beauty and area attractions include Payo Obispo Zoo and Planetarium Yook'ol Kaab. Santuario del Manati and Dr. Alfredo Barrera Marin Botanical Garden are also worth visiting. Visit our Chetumal travel guide
Map
Av. Juárez No. 88, Chetumal, QROO, 77000

What's nearby

  • Museo de la Ciudad
    5 min walk - 0.3 miles
  • Malecón de Chetumal
    8 min walk - 0.5 miles
  • Palacio Municipal De Othon P. Blanco
    10 min walk - 0.5 miles
  • Museum of Maya Culture
    10 min walk - 0.6 miles
  • Fisherman's Fountain
    11 min walk - 0.6 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    9 min drive

Restaurants

  • Café del Puerto
    6 min walk
  • hot dogs de la obregon
    4 min walk
  • Los Comales
    4 min walk
  • El Taquito de Don Julio
    1 min walk
  • Sergio's Pizzas
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to noon for a fee: MXN 145 for adults and MXN 145 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Placeres

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately MXN 145 for adults and MXN 145 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Does Hotel Grand Marlon have a pool?

Yes, this property has an outdoor pool.

Is Hotel Grand Marlon pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Hotel Grand Marlon doesn't offer parking.

What time is check-in at Hotel Grand Marlon?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Hotel Grand Marlon?

Check-out is at noon.

Where is Hotel Grand Marlon located?

Situated in Chetumal, this hotel is within a 10-minute walk of Museo de la Ciudad, Explanada de la Bandera, and Palacio de Gobierno. Malecón de Chetumal and Palacio Municipal De Othon P. Blanco are also within 10 minutes.

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Reviews

Hotel Grand Marlon Reviews

7.8

Good

8.2

Cleanliness

7.6

Location

7.8

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 287 out of 734 reviews
Rating 8 - Good. 224 out of 734 reviews
Rating 6 - Okay. 122 out of 734 reviews
Rating 4 - Poor. 51 out of 734 reviews
Rating 2 - Terrible. 50 out of 734 reviews

Reviews

Verified review

8/10 Good

Nadine

Liked: Cleanliness, amenities, property conditions & facilities
It was comfortable. A little noisy sometimes from the surrounding rooms when moving around furnitures I guess. And the gym may need a little upgrade. The location is in walking distance to everything. Overall, the stay was great. I’d go back. Im from Belizean and travel their often, but I rate this as one of my better stays for sure.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, parking on back.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Cornell

Liked: Cleanliness, property conditions & facilities
I was very pleased with this hotel the staff was very friendly and welcoming and was in a very convenient location situated near the chechamel airport
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Juan D

Liked: Cleanliness, staff & service, amenities
Friendly staff, clean
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Errol

The location was well in reach of the shopping area and the restaurant on site was excellent.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Delvin

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and secure parking.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Frank

Liked: Cleanliness, staff & service
Good parking and location. The restaurant makes this place really good. For breakfast, room service and dinner.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Norman

Liked: Cleanliness, amenities, property conditions & facilities
The check-in clerk was very polite and the room is spacious, clean, and overall comfortable.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

CORDULA KOPF and JASENKO

Liked: Cleanliness, property conditions & facilities
As usual excellent service ! Thanks
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Frank Gordon

Liked: Cleanliness
Good parking. Nice size room. Well located for most of Chetumal.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, comfortable stay.
Stayed 1 night in Oct 2023
Verified review

8/10 Good

Sherston

Hotel was clean and reception was good
Stayed 2 nights in Feb 2025
Verified review

8/10 Good

Frank Gordon

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I always stay at this property when I visit Chetumal. Parking is good. The rooms are good. Location is easily findable. Restaurant is good. Has a nice small pool.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Tayfun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice, cheap and clean hotel .
Stayed 3 nights in Jan 2024
Verified review

8/10 Good

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and supportive staff.
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel restaurant had great service. Though the menu was limited everything offered was very good.
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Doreen

Everything was good. Close to shopping area. Food served at restaurant was great.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Randeen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall experience was truly exceptional. I enjoyed my stay. The master suite was pristine, beautiful and relaxing.
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Seleni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 1 night in Sep 2024
Verified review

8/10 Good

robert

Liked: Cleanliness, staff & service
Great location, Nice room, good bed, TV, etc. .... but insufficient hot water to take a normal shower
Stayed 4 nights in Oct 2023
Verified review

6/10 Okay

Santino

Property is centrally located and they serve a good breakfast. What I didn’t like is that I booked and paid for a King Size Bed and was told on checking in that they are sold out and was given a room with 2 double beds.
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Doreen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean
Stayed 2 nights in Mar 2024
Verified review

8/10 Good

Jorge

Liked: Cleanliness, staff & service, amenities
Poor WiFi in room, no refrigerator. Front desk and house keeping were friendly.
Stayed 3 nights in Jul 2024
Verified review

6/10 Okay

Marcus

Limited hot water for jetted tub. Beds are very hard. Otherwise staff was great and restaurant was delicious
Stayed 1 night in Dec 2024