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Hotel Casa Regina

2.0 star property
A tranquil retreat in the city center where travelers can unwind in peaceful surroundings while maintaining easy access to nearby shopping destinations

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Photo gallery for Hotel Casa Regina

Exterior - Hotel Casa Regina (Felipe Carrillo Puerto)
Reception - Hotel Casa Regina (Felipe Carrillo Puerto)
Standard Room, 2 Queen Beds | WiFi (free), bed sheets - Hotel Casa Regina (Felipe Carrillo Puerto)
Family Room | WiFi (free), bed sheets - Hotel Casa Regina (Felipe Carrillo Puerto)
Garden - Hotel Casa Regina (Felipe Carrillo Puerto)
Hotel Casa Regina offers a quiet garden sanctuary in the heart of the city. Guests stay connected with complimentary in-room WiFi while enjoying practical conveniences like 24-hour front desk service and luggage storage that make arrivals and departures smooth.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Room options

About the neighborhood

Located in Felipe Carrillo Puerto, Hotel Casa Regina is connected to a shopping center. Local points of interest include Pueblo Felipe Carrillo Plaza, Centro Cultural Chan Santa Cruz, and Santuario de la Cruz Parlante. Visit our Felipe Carrillo Puerto travel guide
Map
Calle 68 812, Centro, Felipe Carrillo Puerto, QROO, 77200

What's nearby

  • An aerial view of a tropical island archipelago with clear turquoise waters and dense green vegetation.
    Sian Ka'an Biosphere Reserve
    50 min drive - 49.9 miles
  • Centro Cultural Chan Santa Cruz
    3 min walk - 0.2 miles
  • Santuario de la Cruz Parlante
    3 min walk - 0.2 miles
  • Pueblo Felipe Carrillo Plaza
    5 min walk - 0.3 miles

Restaurants

  • El Pastorcito Maya
    2 min walk
  • Snackbar "El Ruedo
  • Taqueria "Los Gomez
    5 min walk
  • El Faisán Y El Venado
    4 min walk
  • Los Metates
    14 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 21-inch TV with satellite channels

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Frequently asked questions

Is Hotel Casa Regina pet-friendly?

Yes, pets are allowed at this property.

How much is parking?

Hotel Casa Regina doesn't offer parking.

What time is check-in at Hotel Casa Regina?

Check-in start time: 1:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Casa Regina?

Check-out is at noon.

Where is Hotel Casa Regina located?

Located in the heart of Felipe Carrillo Puerto, this hotel is within a 10-minute walk of Pueblo Felipe Carrillo Plaza, Centro Cultural Chan Santa Cruz, and Santuario de la Cruz Parlante. Laguna Azul is 24.5 mi (39.5 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Casa Regina Reviews

8.0

Very Good

8.4

Cleanliness

8.8

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 1 out of 5 reviews
Rating 8 - Good. 3 out of 5 reviews
Rating 6 - Okay. 1 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

Reviews

Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness

Servicio recepción

El servicio en recepción bastante regular, muy poco serviciales los empleados
Stayed 1 night in Jan 2021
Verified review

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value basic accommodation.

We stayed here to escape a hurricane with the kids. There is not official parking you need to park on the street. Staff were friendly and help full. We had to ask for a sheet that was missing and also towels. Room is small and basic and branded OYO. The shower didn't have very hot water so that was disappointing. But TV worked. No fridge just basic room as you see in the image. But nice staff and fulfilled its purpose.
Stayed 1 night in Oct 2020
Verified review

8/10 Good

Jorge

Liked: Staff & service

Recomendable para estancias cortas

El personal es muy amable, se esfuerzan por darte el mejor servicio. Las habitaciones son un poco oscuras y hay focos que no funcionan, en la habitación que nos tocó el extractor de aire del baño estaba averiado, fuera de eso el resto de cosas funcionan bien. Recomendable para estancias cortas y económicas, ya que el precio es inmejorable.
Stayed 4 nights in Nov 2020
Verified review

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean. The AC unit worked great the television worked all in all was a nice stay
Stayed 1 night in Oct 2020
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020