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Hotel América

2.0 star property
Beach hotel near Laguna Bacalar Ecological Park

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Photo gallery for Hotel América

Interior entrance
Family Room | Bathroom | Shower, free toiletries, hair dryer, towels
Interior entrance
Standard Room, 2 Double Beds | Iron/ironing board, free WiFi, bed sheets
Front of property

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning
  • Parking included

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Family Room

Family Room | Iron/ironing board, free WiFi, bed sheets

Family Room

Highlights

Air conditioning
TV
Ceiling fan
Private bathroom
Digital channels
Daily housekeeping
  • Sleeps 5
  • 3 Double Beds

View all photos for Superior Room

Superior Room | Iron/ironing board, free WiFi, bed sheets

Superior Room

Highlights

Air conditioning
TV
Ceiling fan
Private bathroom
Digital channels
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds

Highlights

Air conditioning
TV
Ceiling fan
Private bathroom
Digital channels
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Triple Room

Standard Triple Room | Iron/ironing board, free WiFi, bed sheets

Standard Triple Room

Highlights

Air conditioning
TV
Ceiling fan
Private bathroom
Digital channels
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room

Standard Room | Iron/ironing board, free WiFi, bed sheets

Standard Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
TV
Ceiling fan
Private bathroom
Digital channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Av. 5 No. 258 Entre calles 30 y 32, Col. Centro, Bacalar, QROO, 77930

What's nearby

  • Laguna Bacalar Ecological Park - 3 min walk - 0.2 miles
  • Lake Bacalar - 10 min walk - 0.5 miles
  • Fort of San Felipe - 10 min walk - 0.6 miles
  • Municipal Spa of Bacalar - 18 min walk - 1.0 mile
  • Cenote Cocalitos - 7 min drive - 3.2 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 38 min drive

Restaurants

  • ‪La Playita - ‬7 min walk
  • ‪I Scream Bar - ‬8 min walk
  • ‪El Sazón a la Mexicana - ‬4 min walk
  • ‪Finisterre Bacalar - ‬6 min walk
  • ‪Yerbabuena - ‬3 min walk

About this property

Hotel América

Hotel near Laguna Bacalar Ecological Park
Hotel América provides amenities like 4 beach bars and laundry facilities. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • An area shuttle, tour/ticket assistance, and a front-desk safe
  • Luggage storage, a water dispenser, and a 24-hour front desk
Room features
All guestrooms at Hotel América boast comforts such as air conditioning, as well as amenities like free WiFi.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch TVs with digital channels
  • Ceiling fans and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • 4 beach bars

Family friendly

  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Smooth flooring in public areas
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators

Property is also known as

Hotel America Bacalar
America Bacalar
Hotel America
OYO Hotel América
Hotel América Hotel
Hotel América Bacalar
Hotel América Hotel Bacalar

Frequently asked questions

Is Hotel América pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel América?

Self parking is free at this property.

What time is check-in at Hotel América?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel América?

Check-out is at noon.

Where is Hotel América located?

Located in Mario Villanueva Madrid, this beach hotel is within a 10-minute walk of Laguna Bacalar Ecological Park and Lake Bacalar.

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Hotel América Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 45 out of 212 reviews
Rating 8 - Good. 89 out of 212 reviews
Rating 6 - Okay. 49 out of 212 reviews
Rating 4 - Poor. 17 out of 212 reviews
Rating 2 - Terrible. 12 out of 212 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

loksayath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very nice. They kept our bags for 3 hours after the checkout as we were in a tour. Definitely recommended. The area is also very close to evrything
Stayed 1 night in Feb 2024

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place in Bacalar

Nice place at 10min by walk from the main square of Bacalar. The room was big enough and had nice feature to hang of belongings. The bathroom was nice and everything was very clean. I recommend
Stayed 2 nights in Jan 2024

8/10 Good

Roberto

Liked: Cleanliness, staff & service, amenities
Precios accesibles y buena ubicación. No funcionaba el WIFI, poca presión en la regadera.
Stayed 4 nights in Jul 2024

8/10 Good

Shaun

Liked: Cleanliness
Stayed 3 nights in Jun 2024

2/10 Terrible

Anne

Disliked: Cleanliness, staff & service, property conditions & facilities
Un seul lit un seul drap 2 oreiller pas propre on dirais une place pour client a l heure
Stayed 1 night in Apr 2024

8/10 Good

Nallely

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bien, lo único esque no tiene estacionamiento y en hoteles.com lo muestran con estacionamiento, así que sino lo tienen deberían quitar ese beneficio para considerarlo.
Stayed 1 night in Apr 2024

10/10 Excellent

Cecy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar muy tranquilo y seguro, fácil transportarse a pie o en carro, Muy Recomendable, el personal muy amable y atento, muy limpio el lugar, instalaciones accesibles en ubicación , el cuarto es sencillo pero agradable la estancia. Lo recomiendo ampliamente. Si volvería a hospedarme con ellos.
Stayed 5 nights in Mar 2024

8/10 Good

Saritza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Naomi seren

Liked: Cleanliness, staff & service, property conditions & facilities
En si el lugar está bien. La limpieza es muy buena y la laguna está súper cerca. Hay muchas tiendas y restaurantes a los culés llegas caminando
Stayed 6 nights in Mar 2024

8/10 Good

Leonel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En realidad sólo la ocupe para dormir, pero la estancia es muy tranquila.
Stayed 2 nights in Mar 2024

8/10 Good

Pierre

Stayed 2 nights in Mar 2024

8/10 Good

Pierre

Stayed 2 nights in Mar 2024

10/10 Excellent

Pierre

Stayed 2 nights in Mar 2024

4/10 Poor

Janna

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Aleyda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tienen que darle mantenimiento a sus instalaciones para evitar que se vean viejas
Stayed 2 nights in Feb 2024

8/10 Good

Gift

Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Feb 2024

10/10 Excellent

Gerardo

Liked: Cleanliness, property conditions & facilities
Todo bien
Stayed 3 nights in Feb 2024

10/10 Excellent

Casandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Edgar fabian

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente recomendado
Stayed 2 nights in Jan 2024

10/10 Excellent

Ivonne

Liked: Staff & service
Bien para descansar una noche
Stayed 1 night in Jan 2024

8/10 Good

Lance

Stayed 1 night in Jan 2024

2/10 Terrible

Belen

Stayed 1 night in Jan 2024

8/10 Good

dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

José Antonio

Liked: Cleanliness, staff & service

Buena atención

El personal de recepción muy amable, el inconveniente fue que la habitación es muy oscura, no tiene ventanas y el ventilador rechinaba
Stayed 1 night in Jan 2024

6/10 Okay

Fernando

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024