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Fiesta Inn Chetumal Hotel

3.5 star property
Start your day with a delicious breakfast, enjoy light fare all day, and savor cocktails and dinner near Palacio de Gobierno.

Choose dates to view prices

Photo gallery for Fiesta Inn Chetumal Hotel

Outdoor pool - Fiesta Inn Chetumal Hotel (Chetumal)
Bar (on property) - Fiesta Inn Chetumal Hotel (Chetumal)
A modern dining area with white chairs, a buffet station, and a television mounted on the wall. - Fiesta Inn Chetumal Hotel (Chetumal)
Lobby - Fiesta Inn Chetumal Hotel (Chetumal)
A modern living room with a sectional sofa, a round wooden coffee table, and a glass partition. - Fiesta Inn Chetumal Hotel (Chetumal)
Located in downtown Chetumal, Fiesta Inn Chetumal Hotel offers practical amenities. Enjoy the outdoor pool, international dishes at La Isla restaurant, free in-room WiFi, a gym, and a sunny terrace for relaxation.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite, 1 King Bed

A hotel room with a bed, a desk, a chair, a dining table with chairs, and a door.

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Superior Double Room

A hotel room with two beds, a desk, a chair, a bathroom with a sink and mirror, and a window with curtains.

Superior Double Room

8.8 out of 10
Excellent
(31 reviews)
  • City view
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, an orange armchair, a bedside table with toiletries, and a red-tiled wall.

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(44 reviews)
  • City view
  • 32 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed

A hotel room with a bed, a desk with a bowl sink, a chair, a desk lamp, and a large window with curtains.

Superior Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed

A dining table with breakfast items, a coffee maker, and a view of a cityscape through large windows.

Suite, 1 King Bed

  • City view
  • 68 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Superior Double Room with Two Double Beds

A hotel room with two beds, a desk, a chair, a bathroom with a large sink and mirror, and a red tiled wall.

Superior Double Room with Two Double Beds

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

About the neighborhood

Located in Chetumal, Fiesta Inn Chetumal Hotel is in the city center and on the boardwalk/promenade. Don't miss out on a visit to Payo Obispo Zoo. Visit our Chetumal travel guide
Map
Av. Alvaro Obregón No.229, esq. Av. Independencia Col. Centro, Chetumal, QROO, 77000

What's nearby

  • Explanada de la Bandera
    5 min walk - 0.3 miles
  • Palacio de Gobierno
    5 min walk - 0.3 miles
  • Malecón de Chetumal
    5 min walk - 0.3 miles
  • Fisherman's Fountain
    9 min walk - 0.5 miles
  • Museo de la Ciudad
    10 min walk - 0.5 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    7 min drive

Restaurants

  • hot dogs de la obregon
    4 min walk
  • CAFE 290
    6 min walk
  • Los Comales
    3 min walk
  • Sergio's Pizzas
    5 min walk
  • Marisquería El Taco Loco
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 20 to 20 for adults and USD 13 to 13 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Isla

Things to do

  • Bicycle storage
  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • On the boardwalk/promenade
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Composting
  • Connecting rooms available
  • Desk
  • Energy-saving switches used
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 1.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 20 to 20 for adults, and USD 13 to 13 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Fiesta Inn Chetumal Hotel have a pool?

Yes, this property has an outdoor pool.

Is Fiesta Inn Chetumal Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Fiesta Inn Chetumal Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Fiesta Inn Chetumal Hotel?

Check-out is at noon.

Where is Fiesta Inn Chetumal Hotel located?

Located in the heart of Chetumal, this hotel is within a 10-minute walk of Palacio de Gobierno, Chetumal Ferry Terminal, and Museo de la Ciudad. Payo Obispo Zoo and Oxtankah Ruins are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Fiesta Inn Chetumal Hotel Reviews

8.8

Excellent

8.8

Cleanliness

8.4

Amenities

9.2

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 602 out of 1002 reviews
Rating 8 - Good. 234 out of 1002 reviews
Rating 6 - Okay. 104 out of 1002 reviews
Rating 4 - Poor. 41 out of 1002 reviews
Rating 2 - Terrible. 21 out of 1002 reviews

Reviews

Verified review

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. The rooms weee specious and clean. Nice place to stay at especially if on a business trip.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Abel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place to Spend a Few nights. Great view and Location was Superb! Rooms were very comfortable for my Family and I. Plenty of Parking Thank you
Stayed 1 night in May 2026
Verified review

8/10 Good

Thyra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff was amazing...
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, amenities
Staff was great at check in.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great! Food was great!
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool and friendly staff
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Sergio

Liked: Cleanliness, amenities, property conditions & facilities
My family and I enjoyed staying and its location made it easy for us to go around the city.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, amenities
Staff was great at check in, super front desk check in girls.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Danny

Liked: Cleanliness, amenities, property conditions & facilities
Staff is courteous and very professional. Bed excellent and room is clean.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Ramon

Liked: Cleanliness, staff & service
Staff was great...
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities
Very convenient location when traveling. Very Nice Hotel near the Chetumal airport.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

ian

Liked: Cleanliness, amenities, property conditions & facilities
Convenient with train transfer. Given 1 complimentary breakfast for 2 guests??? Clean nice pool on the roof.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

William

Liked: Cleanliness, amenities, property conditions & facilities
Fiendly staff, good size clean room
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, excellent staff, but it’s starting to look a little run down. Nothing major, it could just benefit from a refresh.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Although we booked for 3 adults in the room there were only 2 towels. Had to ask for another one. The bathroom sink is not in the bathroom! Not much privacy, not a good mirror above it. Nice hot shower. Overpriced breakfast.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Room was good.....location was good. Staff was good but taxi that was arranged by staff was way over priced.
Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

Paul

It was better than most hotels in Chetumal. They need to upgrade as room looked a little beat up. The pool was nice on the roof.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

michael

Liked: Cleanliness, staff & service
Room was clean, nice hotel, large room with 2 bathrooms?!! . Restaurants were few and far between. Nice coffee 2 blocks away.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, amenities
Room was comfortable, clean and quiet. Overall a great option when staying in Chetumal.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Mercedes

Liked: Cleanliness, amenities, property conditions & facilities
Yes, everything was great. From check-in to good room service, clean rooms . Also a plus for us, the staff spoke English. Definitely will be back when we travel through again.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Sean

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and quiet. The room was perfect. The roof top pool is beautiful.
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Erdal

Liked: Cleanliness, amenities, property conditions & facilities
Staff is always helpful
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Jessi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location and very convenient if you want to rent a car. Highly recommend.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great with exception of the bar not charging to the room and having to close out tab after every drink!
Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

Yamani

Liked: Cleanliness
Staff was courteous. Extended buffet options, including sea food and custom breakfast food order. However, the soap for hair and body does not foam nor have a good scent as was previously. Also, my room TV was not smart. No Netflix option
Stayed 1 night in Dec 2025