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Chaac Hotel

Property class: 2

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Photo gallery for Chaac Hotel

A modern building with a flat roof, two windows, and a garage door. - Chaac Hotel (Chetumal)
A bedroom with a bed, a TV, a ceiling fan, and a wardrobe. - Chaac Hotel (Chetumal)
A dining table set with plates, cutlery, and a vase of flowers. - Chaac Hotel (Chetumal)
A bathroom with a toilet, a shower, a sink with a mirror, and a trash bin. - Chaac Hotel (Chetumal)
A dining area with a wooden table set for four, surrounded by chairs, and a sofa in the background. - Chaac Hotel (Chetumal)
Chaac Hotel provides everything you need. Stay connected with free in-room WiFi.

Popular amenities

  • Free WiFi
  • Air conditioning

Embrace the magic of Mexico

AARP members, save 30% or more on select Mexican hotels. Book between November 10 and November 16, 2026. Travel by 30 December, 2027.

Room options

View all photos for Deluxe Studio

A bedroom with a bed, a TV, a ceiling fan, a wall-mounted air conditioner, and a metal rack with clothes.

Deluxe Studio

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Apartment

A bedroom with a bed, a TV mounted on the wall, a wooden headboard, a bedside table, and a patterned rug.

Deluxe Apartment

  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Chetumal is home to Chaac Hotel. Lighthouse Museum and Oxtankah Ruins are local landmarks, and some of the area's attractions include Payo Obispo Zoo and Planetarium Yook'ol Kaab. Santuario del Manati and Dr. Alfredo Barrera Marin Botanical Garden are also worth visiting. Visit our Chetumal travel guide
Map
Avenida 5 de Mayo 122, Chetumal, QROO, 77090

What's nearby

  • Museo de la Ciudad
    2 min walk - 0.1 miles
  • Museum of Maya Culture
    5 min walk - 0.3 miles
  • Malecón de Chetumal
    11 min walk - 0.6 miles
  • Explanada de la Bandera
    11 min walk - 0.6 miles
  • Palacio Municipal De Othon P. Blanco
    14 min walk - 0.8 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    10 min drive

Restaurants

  • La Peninsula
    3 min walk
  • Restaurante Bistro Placeres. Gran Marlon Boutique, Resort & Spa ***** :> GT
    6 min walk
  • Restaurant Chetumal
    4 min walk
  • Restaurant Pantoja
    6 min walk
  • Carnitas Estilo Michoacan Medina
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps

Parking and transportation

  • No onsite parking available

Family friendly

  • Dining table
  • In-room microwave
  • Mini-fridge

Conveniences

  • Virtual front desk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 floors
  • Built in 2026
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels

Food and drink

  • Blender
  • Cookware, dishware, and utensils
  • Dining table
  • Microwave
  • Mini-fridge
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Lockbox, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators

Frequently asked questions

Is Chaac Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Chaac Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Chaac Hotel?

Check-out is at 11:00 AM.

Where is Chaac Hotel located?

Situated in Chetumal, this hotel is within a 5-minute walk of Museo de la Ciudad and Museum of Maya Culture. Explanada de la Bandera and Fisherman's Fountain are also within 15 minutes.

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