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Casa Hormiga

4.5 star property
Luxury hotel with 2 outdoor pools and a full-service spa

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Photo gallery for Casa Hormiga

2 outdoor pools, open 9:00 AM to 10:00 PM, pool umbrellas, sun loungers
Reception
Luxury Twin Room | Premium bedding, in-room safe, individually decorated
Luxury Double Room | Premium bedding, in-room safe, individually decorated
Lobby sitting area

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Pool
  • Laundry
  • Housekeeping
  • Parking included

Room options

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Showing 3 of 3 rooms

View all photos for Luxury Double Room

Luxury Double Room | Premium bedding, in-room safe, individually decorated

Luxury Double Room

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Pillow menu
Ceiling fan
Premium bedding
  • 53 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Twin Room

Luxury Twin Room | Premium bedding, in-room safe, individually decorated

Luxury Twin Room

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Pillow menu
Ceiling fan
Premium bedding
  • 53 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Luxury Tree House, Pool View, Mezzanine

Luxury Tree House, Pool View, Mezzanine | Premium bedding, in-room safe, individually decorated

Luxury Tree House, Pool View, Mezzanine

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Pillow menu
Premium bedding
Ceiling fan
  • 62 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 King Bed

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About the neighborhood

Map
Av. 3 & Calle 32, Bacalar, QROO, 77930

What's nearby

  • Laguna Bacalar Ecological Park - 2 min walk - 0.2 miles
  • Fort of San Felipe - 9 min walk - 0.5 miles
  • Municipal Spa of Bacalar - 17 min walk - 0.9 miles
  • Cenote Cocalitos - 8 min drive - 4.3 miles
  • Cenote Azul - 8 min drive - 4.3 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 36 min drive

Restaurants

  • ‪La Playita - ‬7 min walk
  • ‪I Scream Bar - ‬10 min walk
  • ‪El Sazón a la Mexicana - ‬3 min walk
  • ‪Finisterre Bacalar - ‬6 min walk
  • ‪Yerbabuena - ‬4 min walk

About this property

Casa Hormiga

Luxury hotel near Laguna Bacalar Ecological Park
At Casa Hormiga, you can look forward to a terrace, an art gallery on site, and a shopping mall on site. Active travelers can enjoy cycling at this hotel. Treat yourself to a massage, a body treatment, or a body wrap at Casa Ritual, the onsite spa. The on-site Indian cuisine restaurant, Brote, offers breakfast and dinner. In addition to a firepit and a coffee shop/cafe, guests can connect to free in-room WiFi.
Other perks include:
  • 2 outdoor pools and a children's pool, with sun loungers and pool umbrellas
  • Free self parking
  • Bike rentals, a roundtrip airport shuttle (surcharge), and babysitting (surcharge)
  • Coffee/tea in the lobby, concierge services, and a gift shop
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms are individually furnished, and include comforts such as premium bedding and pillow menus, as well as thoughtful touches like laptop-compatible safes and laptop-friendly workspaces.
Extra amenities include:
  • Children's dinnerware and children's books
  • Bathrooms with designer toiletries and showers
  • Balconies or patios, wardrobes/closets, and separate sitting areas

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Onsite parking available only on request
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Brote
  • Honesty Bar

Things to do

  • 2 outdoor pools
  • Art gallery
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Library
  • Shopping mall
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's books
  • Children's dinnerware
  • Children's games
  • Children's pool
  • Laundry facilities

Conveniences

  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Direct access to the beach
  • Firepit
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom

More

  • Banquet hall
  • Communal living room
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Chef service
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: USD 60
Late check-in subject to availability
Late check-in fee: USD 60 for check-in between 11:00 AM and 5:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 60

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 60 (subject to availability)
  • Late check-in fee: USD 60 for check-in between 11:00 AM and 5:00 PM
  • Late check-out fee: USD 60 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Property Registration Number SPA191009BV5

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 15 years old are not allowed in the spa

Property is also known as

Casa Hormiga Hotel
Casa Hormiga Bacalar
Casa Hormiga Hotel Bacalar

Frequently asked questions

Does Casa Hormiga have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 9:00 AM–10:00 PM.

Is Casa Hormiga pet-friendly?

No, pets are not allowed at this property.

How much is parking at Casa Hormiga?

Self parking is free at this property.

What time is check-in at Casa Hormiga?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Early check-in is available for a fee of USD 60 (subject to availability). Late check-in is available from 11:00 AM– 5:00 PM for a fee of USD 60.

What time is check-out at Casa Hormiga?

Check-out is at noon. Late check-out is available for USD 60 (subject to availability).

Does Casa Hormiga provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Casa Hormiga located?

Located in Mario Villanueva Madrid, this luxury hotel is within a 10-minute walk of Laguna Bacalar Ecological Park and Lake Bacalar. Fort of San Felipe and Canal de los Piratas are also within 15 minutes.

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Casa Hormiga Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 82 out of 96 reviews
Rating 8 - Good. 10 out of 96 reviews
Rating 6 - Okay. 2 out of 96 reviews
Rating 4 - Poor. 2 out of 96 reviews
Rating 2 - Terrible. 0 out of 96 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It a beautiful place with a great staff.
Stayed 1 night in Mar 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
The service was impeccable. They made us feel like their only guests. Would definitely go back.
Stayed 3 nights in Apr 2025

10/10 Excellent

RUBEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, cozy and welcoming. Super friendly and attentive staff. Breakfast option was convenient and food delicious. Clean room and comfortable bed. Casa Hormiga was perfect for us after a long day of touring the area, lagoon, nearby cenotes. Massage facilities and staff are superb! Thank you to the Casa Hormiga's staff for all your attentions, you made us feel like home!
Stayed 3 nights in Mar 2025

10/10 Excellent

Lindsey

Liked: Amenities
Attentive service. Pretty, unique, designer property.
Stayed 1 night in Feb 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive and accommodating staff, nice property centrally located
Stayed 3 nights in Dec 2023

10/10 Excellent

BriLynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean hotel, friendly staff, complimentary breakfast was delicious and loved the morning yoga instructor was great.
Stayed 3 nights in Jun 2022

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! Highly recommend!
Stayed 2 nights in Aug 2023

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the unique ambiance and charm this place had, would recommend to anyone looking for a trendy chill vibe.
Stayed 1 night in Feb 2023

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities
The property is very beautiful and Zen.
Stayed 3 nights in Nov 2023

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel wrapped around lushly landscaped interior courtyard and pools. A peaceful oasis very close to all the action in Bacalar. Lovely restaurant and attentive staff.
Stayed 3 nights in Jan 2024

10/10 Excellent

MARI

Liked: Cleanliness, staff & service, property conditions & facilities
I Highly recommend this place. Staff was very nice professional . Hotel was Super clean. Walking distance to the Lagoon and Restaurants..
Stayed 3 nights in Nov 2023

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mexico

Beautiful place!
Stayed 4 nights in Feb 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice hotel!! Close to town, bikes provided for personal use.
Stayed 3 nights in Nov 2023

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa Hormiga is a very unique hotel, which we can only recommend: lovely staff, clean and quiet. Unforunately we only stayed 2 nights, which wasn't nearly enough!
Stayed 2 nights in Oct 2023

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is so beautiful. The staff go above and beyond and the location is perfect! Don’t miss out on going to la Playita or doing one of the house rituals.
Stayed 3 nights in Jul 2022

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely beautiful, like an oasis within the neighborhood.
Stayed 7 nights in May 2023

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great and the amenities were perfect- the pool was clean, shower was hot, internet was fast. The location was close and convenient with free bicycles to rent
Stayed 2 nights in Dec 2022

10/10 Excellent

Sofia

Liked: Amenities, property conditions & facilities
The continentql breakfast could be better; more cheese and some charcuterie
Stayed 3 nights in Mar 2024

10/10 Excellent

maria e

Liked: Cleanliness, staff & service, room comfort

Bacalar

It has been excellent, so relaxing and staff is amazing 🙏🥰❤️
Stayed 1 night in Jan 2024

10/10 Excellent

Lilian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A little piece of heaven!

Casa Hormiga was a beautiful place to stay. It blended well with the zen feeling of Bacalar. The style and overall feel was very peaceful. I loved the morning yoga sessions. The staff was super helpful and made you feel very comfortable. Thank you Casa Hormiga for a beautiful vacation!
Stayed 6 nights in Jan 2024

10/10 Excellent

Isaura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa Hormiga is a great place to stay on your next visit to Bacalar. The property grounds are beautiful and have a relaxing vibe. Staff is attentive and the rooms are some of the nicest places I’ve stayed at in Mexico. Plus you are in walkable distance to the lagoon and downtown area. Totally recommend and will sure return here!
Stayed 2 nights in Mar 2023

10/10 Excellent

Teodora

Liked: Staff & service, amenities, property conditions & facilities
Just lovely!
Stayed 3 nights in Feb 2023

10/10 Excellent

Jaylien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at Hotel Casa Hormiga. The pristine grounds, excellent service, and unique activities like the "House Ritual" with the Cacao Ceremony and massage made it a standout destination. The rooms were spacious, room service was good and the location very walkable. Special shout-out to Ruben, who was hilarious and extremely welcoming. I’ll be back one day!
Stayed 4 nights in Feb 2024

10/10 Excellent

Benita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay at Casa Hormiga. Everything was excellent, including the fantastic cocktails from the bar, the delicious food with lots of vegetarian options, the quiet pools and the comfortable room. We were there during a slow month so the hotel wasn't full, which meant we had the pool all to ourselves and it never felt busy at breakfast either. The city is walkable from here but it's not right in the middle of the noisy areas either.
Stayed 5 nights in Aug 2023

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a spectacular surprise. They have created a natural and very tasteful sanctuary with their hotel that is very special. We tried the temazcal ceremony and it was an amazing experience lead by Ronny. Special mentions go to Rubén and Rodrigo on the front desk for their professionalism and understanding of what great service really means. Bravo Casa Hormiga!!
Stayed 3 nights in Feb 2024