See all properties
Aparthotel

ALA Residencias

2.5 star property

Choose dates to view prices

Photo gallery for ALA Residencias

Deluxe Room | Living area | 75-inch Smart TV with digital channels, TV, Netflix - ALA Residencias (Chetumal)
Exterior - ALA Residencias (Chetumal)
Junior Suite, Bay View | Minibar, individually decorated, individually furnished - ALA Residencias (Chetumal)
Junior Suite, Bay View | Living area | 75-inch Smart TV with digital channels, TV, Netflix - ALA Residencias (Chetumal)
Standard Loft | Minibar, individually decorated, individually furnished - ALA Residencias (Chetumal)
ALA Residencias offers travelers a quiet escape with amenities that blend relaxation and connectivity. Guests enjoy the smoke-free environment, outdoor pool, and rooftop terrace. Each room has WiFi for staying connected after a day of unwinding.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Outdoor Space

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Family Room

Family Room | Minibar, individually decorated, individually furnished

Family Room

  • 1 bedroom
  • Sleeps 2
  • 2 King Beds

View all photos for Gallery Room

Gallery Room | Minibar, individually decorated, individually furnished

Gallery Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Loft

Standard Loft | Minibar, individually decorated, individually furnished

Standard Loft

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Superior Studio Suite, Partial Ocean View

Minibar, individually decorated, individually furnished

Superior Studio Suite, Partial Ocean View

  • Bay view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Superior Loft

Superior Loft | Minibar, individually decorated, individually furnished

Superior Loft

  • Bay view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | Minibar, individually decorated, individually furnished

Family Room

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, Bay View

Junior Suite, Bay View | Minibar, individually decorated, individually furnished

Junior Suite, Bay View

  • Bay view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Room, 1 Bedroom, Garden View

Standard Room, 1 Bedroom, Garden View | Minibar, individually decorated, individually furnished

Standard Room, 1 Bedroom, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Villa

Standard Villa | Minibar, individually decorated, individually furnished

Standard Villa

  • Garden view
  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Double Beds and 1 Twin Sofa Bed

View all photos for Deluxe Room

Deluxe Room | Living area | 75-inch Smart TV with digital channels, TV, Netflix

Deluxe Room

  • Garden view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Junior Suite

Junior Suite | Minibar, individually decorated, individually furnished

Junior Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Chetumal is home to ALA Residencias. Lake Bacalar and Explanada de la Bandera reflect the area's natural beauty and area attractions include Payo Obispo Zoo and Planetarium Yook'ol Kaab. Santuario del Manati and Dr. Alfredo Barrera Marin Botanical Garden are also worth visiting. Visit our Chetumal travel guide
View more Aparthotels in Chetumal
Map
C. 22 de Enero, Chetumal, QROO, 77000

What's nearby

  • Fisherman's Fountain
    2 min walk - 0.1 miles
  • Malecón de Chetumal
    2 min walk - 0.1 miles
  • Explanada de la Bandera
    2 min walk - 0.1 miles
  • Palacio de Gobierno
    6 min walk - 0.4 miles
  • Palacio Municipal De Othon P. Blanco
    14 min walk - 0.8 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    10 min drive

Restaurants

  • Café del Puerto
    5 min walk
  • hot dogs de la obregon
    6 min walk
  • Sergio's Pizzas
    6 min walk
  • Winner's
    2 min walk
  • Don Queque Cafe
    3 min walk

About this property

ALA Residencias

An outdoor pool and a rooftop terrace are available at this smoke-free aparthotel. Each apartment boasts a private pool and a deep soaking tub, while also offering free WiFi and a Smart TV with digital channels. Thoughtful touches include an espresso maker and bathrobes, and also available are a furnished patio and a TV. Housekeeping is available on request.
ALA Residencias offers 5 air-conditioned accommodations with private pools and minibars. Rooms open to furnished patios. These individually decorated and furnished accommodations include desk chairs and dining tables. 75-inch Smart televisions come with digital channels and Netflix.

Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads, and bathrobes. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include espresso makers and ceiling fans. Housekeeping is provided on request.

Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Lobby
City Express by Marriott Chetumal
Chetumal
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
8.2 out of 10, Very Good, 1,000 reviews
City Express by Marriott Chetumal
Compare similar properties

Property amenities

Pool/Spa

  • Outdoor pool
  • Private pool

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Cleaning supplies
  • Espresso maker

Dining

  • Dining table
  • Minibar

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • 75-inch smart TV with digital channels
  • Netflix
  • Streaming services

Outdoor areas

  • Furnished patio
  • Rooftop terrace

Work spaces

  • Desk chair
  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevator
  • Smoking not allowed

Services and conveniences

  • Housekeeping (on request)

Things to do

  • Free bicycles nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 5 units
  • Connecting units available
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

ALA Residencias Chetumal
ALA Residencias Aparthotel
ALA Residencias Aparthotel Chetumal

Frequently asked questions

Does ALA Residencias have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–9:00 PM.

Is ALA Residencias pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at ALA Residencias?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. After-hours check-in is not available.

What time is check-out at ALA Residencias?

Check-out is at noon.

Where is ALA Residencias located?

Situated in Chetumal, this aparthotel is steps from Fisherman's Fountain, Explanada de la Bandera, and Malecón de Chetumal. Palacio de Gobierno and Chetumal Ferry Terminal are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

ALA Residencias Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Amenities

9.4

Property conditions & facilities
Rating 10 - Excellent. 47 out of 58 reviews
Rating 8 - Good. 7 out of 58 reviews
Rating 6 - Okay. 2 out of 58 reviews
Rating 4 - Poor. 1 out of 58 reviews
Rating 2 - Terrible. 1 out of 58 reviews

Reviews

Verified

10/10 Excellent

Danny

Liked: Cleanliness, check-in, communication, listing accuracy
🇨🇦 backpacker I stayed 6 days Feb/march 2026 Booked garden room but upon arrival I was met by the excellent host Juanita and was upgraded to the ocean view room beautiful view 🙏 her and the staff most excellent ! Everhing in the room most excellent too Great view and little pool on top deck with lounges and mini fridge 🤗 great stay thank you 🙏
Stayed 7 nights in Feb 2026
Verified

8/10 Good

David

Liked: Cleanliness, room comfort, communication
Ideal location for the Belize ferry terminal. Surprisingly lovely spacious room. Good check-in.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, amenities, property conditions & facilities, communication
Service was incredible, the room was beautiful and the location was amazing. The rooftop pool was great, too!
Stayed 1 night in Aug 2025
Verified

8/10 Good

Tayfun

Liked: Amenities, property conditions & facilities, communication
It is nice and close center, restaurants and shopping and friendly staff
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

ranee

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff were so kind and helpful beds divine soft walk everywhere full bathroom kitchenette great location
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities, communication
This is our favorite place to stay in chetumal, right near the park and alot of food vendors - beautiful view of the sea from the pool rooftop, and really nice large rooms. Always a comfortable stay.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Shawn

Liked: Cleanliness, room comfort, communication

Always a great stay!!

This is one of my favorite places to stay! Close to great restaurants and the water! Very convenient for traveling in and out of Belize or headed north to the Riviera Maya! Mirna is a wonderful host!!
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Shawn

Liked: Cleanliness, room comfort, communication

Wonderful

It is a wonderful place to stay!! Right next to the market at night! The rooms are beautiful!!
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Antonietta

Liked: Cleanliness, amenities, property conditions & facilities, communication
Tiny little boutique Hotel only stayed one night so we could catch the ferry to Belize. But there are good restaurants within walking distance, the staff was so nice and welcoming, the room was perfect, and it was worth what we paid. We would definitely stay here again for a longer amount of time to explore the whole area.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort, communication

Nice room

The Fisherman Loft was huge with high ceilings and a great view of the sea. Very comfortable room, and close to the malecon and restos.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Shawn

Liked: Cleanliness, room comfort, communication

Love it!!

I love this place!!! The staff are wonderful! Excellent location and very safe!!
Stayed 1 night in May 2024
Verified

10/10 Excellent

Maria

It has a nice view and personnel is very nice and friendly. Thank you!
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, room comfort, communication
On arrival at ALA Residences, we decided to upgrade ourselves to one of the loft suites (with kitchen, etc) and we couldn’t have been happier - spacious, great facilities, excellent WiFi and TV, comfortable, etc, etc. Great staff too. And all right on the malecon, Great value for the location. Brilliant,
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely place, we in their private two bedroom home-style rental, a few blocks from the main Ala Residencias building. Property was lovely, sort of a little oasis in town with private parking, a large lawn area, walkway, small plunge pool, two beds, one in the open floorplan studio style area that included the kitchen and living area. The second bed is in a smaller private bedroom. Lovely glass doors looking out onto the lawn area.. we enjoyed our stay here and will be back again.
Stayed 1 night in Nov 2024
Verified

8/10 Good

Louis

Liked: Cleanliness, room comfort, communication

Great View

Location is Chetumal couldn’t be better. Our view looked out on the bay. The studio is big between 700 & 800 square feet. Very large balcony and high ceiling. Staff is very nice but no English. (Google translate) Internet is fine, broke while there and was replaced with new router. Cons: poor water pressure adequate to shower but just barely. I assume it’s condensation from the air conditioning and fridge but there’s intermittent puddles of water below the air conditioner and around the fridge. Couch can open up into a bed but it’s not very comfortable as a couch. TV didn’t have any stations but could connect to Netflix. Despite the cons, if I was staying in Chetumal, I would not be adverse to staying there again.
Stayed 21 nights in Jan 2025
Verified

10/10 Excellent

Mesha

Liked: Cleanliness, amenities
Yes, it was absolutely beautiful
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Negrill

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing stay! Will definitely book again.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, property conditions & facilities, communication
Is very nice place quiet and accessible, right at the port , is very small town and no much to do there
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Yamani

Liked: Cleanliness, amenities, property conditions & facilities, communication
Property had very good security features and was very accessible.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Bianca

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful spacey stay at the Bahia of Chetumal
Stayed 1 night in Dec 2023
Verified

8/10 Good

Yamani

Liked: Cleanliness, amenities, property conditions & facilities
Excellent spacing
Stayed 1 night in May 2025
Verified

10/10 Excellent

Monty

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice place to stay, the room was very clean! Good area, right up on the waterfront.
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, property conditions & facilities, communication
Got in very late from a train trip. Communication was great helping us get in. Only stayed one night, wish it had been longer.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Eugene

Liked: Cleanliness, property conditions & facilities, communication
Beautiful room with nice furniture and amenities. Warm and welcoming reception by a very charming staff. Highly recommended.
Stayed 1 night in Aug 2023
Verified

6/10 Okay

Marijo

Liked: Cleanliness, communication
It was just a 1 night stop, on our way from San Pedro Belize to Playa Del Carmen. It was OK The bathroom was clean. Pick-up/drop-off provided was convenient. We didn’t get the room that we booked; instead we were given a room that has 1 sunroof window; no view of the outside. Our room was like a dungeon. MOSQUITOES buzzed around and kept me up all night.
Stayed 1 night in Sep 2025