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Hotel Indigo Chester by IHG

4.0 star property
Eco-certified hotel with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for Hotel Indigo Chester by IHG

Breakfast, lunch and dinner served
Premium bedding, in-room safe, desk, laptop workspace
Exterior
Premium bedding, in-room safe, desk, laptop workspace
Point of interest
Hotel Indigo Chester, an IHG Hotel, is near the historic City Walls. It offers conveniences like an on-site restaurant with breakfast and grab-and-go options, a business center, dry cleaning services, and luggage storage. In-room WiFi keeps guests connected.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Room service
  • Laundry

Room options

Check availability for these dates

Tonight

Sep 9 - Sep 10
Check availability for tonight Sep 9 - Sep 10

Tomorrow

Sep 10 - Sep 11
Check availability for tomorrow Sep 10 - Sep 11
Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Premium bedding
Blackout drapes/curtains
Bathrobes
Hair dryer
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Balcony

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Premium bedding
Blackout drapes/curtains
Bathrobes
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(65 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Premium bedding
Blackout drapes/curtains
Bathrobes
Hair dryer
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 2 Double Beds

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Premium bedding
Blackout drapes/curtains
Bathrobes
Hair dryer
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(10 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Premium bedding
Blackout drapes/curtains
Bathrobes
Hair dryer
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony (Premium)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Balcony (Premium)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Premium bedding
Blackout drapes/curtains
Bathrobes
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium bedding, in-room safe, desk, laptop workspace

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Premium bedding
Blackout drapes/curtains
Bathrobes
Hair dryer
  • 25 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds

9.6 out of 10
Exceptional
(11 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Premium bedding
Blackout drapes/curtains
Bathrobes
Hair dryer
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, desk, laptop workspace

Standard Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Premium bedding
Blackout drapes/curtains
Bathrobes
Hair dryer
  • 25 sq m
  • Sleeps 2
  • 1 Twin Bed

About the neighborhood

Located in Chester, Hotel Indigo Chester by IHG is near a train station and near theme parks. Chester Golf Club and Vicars Cross Golf Club are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Cheshire Oaks Designer Outlet and The Rows of Chester. Check out an event or a game at Chester Racecourse, and consider making time for Chester Zoo, a top attraction not to be missed.
Visit our Chester travel guideOpens in a new window
Map
Grosvenor Park Road, Chester, England, CH1 1QQ

What's nearby

  • Grosvenor Park - 1 min walk - 0.0 miles
  • Chester Cathedral - 8 min walk - 0.4 miles
  • Chester City Walls - 12 min walk - 0.7 miles
  • Chester Racecourse - 16 min walk - 0.9 miles
  • Chester Zoo - 6 min drive - 2.8 miles

Getting around

  • Chester Station - 8 min walk
  • Chester (CEG-Hawarden) - 26 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪The Cornerhouse - ‬3 min walk
  • ‪Brewhouse & Kitchen - ‬4 min walk
  • ‪The Old Harkers Arms - ‬4 min walk
  • ‪The Moorings - ‬4 min walk

About this property

Hotel Indigo Chester by IHG

Upscale eco-certified hotel near Chester City Walls
Located close to Chester Racecourse, Hotel Indigo Chester by IHG provides dry cleaning/laundry services, a bar, and a business center. The on-site restaurant, Hotel Indigo Restaurant, offers breakfast, lunch, dinner, and light fare. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Cooked-to-order breakfast (surcharge), express check-out, and free newspapers
  • Concierge services, smoke-free premises, and a front-desk safe
  • A 24-hour front desk, tour/ticket assistance, and an elevator
  • Guest reviews give top marks for the helpful staff, first-rate property condition, and location
Room features
All 75 rooms have comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Rainfall showers, eco-friendly toiletries, and hair dryers
  • Free tea bags/instant coffee, electric kettles, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 12 per day); discounts available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Hotel Indigo Restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hand-held showerhead
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 15.00 per person
  • Nearby parking fee: GBP 12 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Indigo Chester
Hotel Hotel Indigo Chester Chester
Chester Hotel Indigo Chester Hotel
Hotel Hotel Indigo Chester
Hotel Indigo Chester Chester
Hotel Indigo
Indigo

Frequently asked questions

Is Hotel Indigo Chester by IHG pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Hotel Indigo Chester by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Indigo Chester by IHG?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Hotel Indigo Chester by IHG located?

Situated in Chester, this eco-certified hotel is within a 15-minute walk of Grosvenor Park and Chester City Walls. Chester Zoo is 3 mi (4.9 km) away. Chester Station is 8 minutes by foot.

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Reviews

Hotel Indigo Chester by IHG Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Amenities

9.6

Staff & service

9.2

Eco-friendliness

9.6

Property conditions & facilities
Rating 10 - Excellent. 798 out of 1003 reviews
Rating 8 - Good. 142 out of 1003 reviews
Rating 6 - Okay. 39 out of 1003 reviews
Rating 4 - Poor. 12 out of 1003 reviews
Rating 2 - Terrible. 12 out of 1003 reviews

Reviews

10/10 Excellent

Rik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great welcome,stunning hotel,perfect location,complimentary drinks in the mini bar.Fantastic place.
Stayed 1 night in Sep 2025

10/10 Excellent

stuart

Position in easy reach of the city - Nicely laid out - staff at hand from entering to leaving. Great breakfast - room was spacious and clean - bed was very comfortable
Stayed 2 nights in Sep 2025

10/10 Excellent

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great new hotel, staff polite and helpful, great position for river, park and shopping
Stayed 1 night in Aug 2025

10/10 Excellent

Jo-Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff and great breakfast. Comfy beds
Stayed 1 night in Aug 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great welcome, speedy check in and lovely touch for vouchers for our anniversary to have a drink in the bar
Stayed 1 night in Aug 2025

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel beautiful rooms, food amazing, staff so welcoming and friendly, would definitely recommend and will stay again
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was delightfully decorated - even a little bit quirky - and very spacious. The onsite restaurant is fantastic.
Tasteful, quirky and comfortable room!
Stayed 2 nights in Jul 2025

10/10 Excellent

Ged

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was modern and clean .bar area was quite spacious with bar staff friendly.Breakfast was tasty and plentiful.All in all an enjoyable short stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, comfy bed and a lovely breakfast with plenty of options.
Stayed 1 night in Jun 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Jul 2025

10/10 Excellent

Randall

Liked: Cleanliness, amenities, property conditions & facilities
Very helpful staff, close to old town, park and dining.
Stayed 5 nights in May 2025

2/10 Terrible

MATTHEW

Liked: Cleanliness
Disliked: Property conditions & facilities
Restaurant closed at the hotel Parking is 0.4 mile walk away from the hotel Hotel is really nice, looks newly decorated. But the surrounding area etc isn’t great.
Stayed 1 night in Aug 2025

10/10 Excellent

margaret

Liked: Amenities, property conditions & facilities
The room requested was available for us, clean with comfy beds. Nice touch all nibbles and drinks were complimentary. Have stayed at this hotel on two other occasions, it did not disappoint.
Stayed 1 night in Jul 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful hotel! The style of the room ( I was in the Horse Racing style room) was amazingly done, modern but with traditional features, the bathroom was absolutely gorgeous! Very chic! Will definitely return again. The staff were amazing from check in to requests, nothing was too much trouble. The smell of the lobby was devine. Breakfast was delicious with great choice and a wonderfully friendly waiter. Lovely stay thank you!

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent overnight stay staff very welcoming and smooth check in. Room very clean and bed very comfortable. Would definitely recommend 😃
Stayed 1 night in Jul 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Grosvenor room was beautiful. The reception staff extremely helpful. All other staff were friendly, polite and helpful
Stayed 2 nights in Jul 2025

10/10 Excellent

Hashema

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff, great location
Stayed 1 night in May 2025

8/10 Good

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel itself is beautiful and we had a very comfortable stay - however there is no on-site parking and we had a somewhat concerning experience at breakfast when a waiter advised there were no peanuts on the buffet, despite there being both peanut butter and crunchy nut cornflakes...
Stayed 1 night in Aug 2025

10/10 Excellent

Anna

Liked: Cleanliness, amenities
Friendly service and cleanliness
Stayed 2 nights in Jun 2025

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Property is very well maintain with a short walk to the walled part of the city. Staff was extremely friendly and helpful. Very strong recommendation!!!
Stayed 2 nights in Jun 2025

10/10 Excellent

Isobel

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very friendly. Lovely room. Excellant food.
Stayed 7 nights in Jun 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay with friends staff lovely, friendly and knowledgeable, especially Steve in the restaurant when we went for breakfast in the morning 😋 Definitely recommend.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel with very friendly and informative staff. We stayed just one night but would be happy to stay here again if we visit Chester again.
Stayed 1 night in Apr 2025

10/10 Excellent

Chandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel with nice amenities

Lovely hotel with nice amenities conveniently located.
Stayed 1 night in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent choice for central Chester

Excellent helpful staff. Good restaurant on site: no need to go out looking for a place for dinner
Stayed 1 night in May 2025

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