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Hotel Indigo Chester by IHG

Property class: 4

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Photo gallery for Hotel Indigo Chester by IHG

A bar area with multiple wine glasses and plates, a neatly arranged bar counter, and a seating area with patterned chairs. - Hotel Indigo Chester by IHG (Chester)
A room with dark wooden paneling, a blue sofa with a deer print cushion, a blue armchair, and a small table with a book. Framed artwork is displayed on the wall. - Hotel Indigo Chester by IHG (Chester)
A modern lounge area with a mix of seating options, including sofas and armchairs, arranged around a central coffee table. - Hotel Indigo Chester by IHG (Chester)
A table with a bottle of champagne, two wine glasses, and a bowl of strawberries on a balcony overlooking a cityscape. - Hotel Indigo Chester by IHG (Chester)
A hotel sign with the name "HOTEL INDIANA" and a view of a church steeple. - Hotel Indigo Chester by IHG (Chester)
Close to Chester City Walls, Hotel Indigo Chester by IHG provides dry cleaning/laundry services, a bar, and a business center. The on-site restaurant, Hotel Indigo Restaurant, offers breakfast, lunch, dinner, and light fare. Stay connected with free in-room WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar

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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Room, 1 King Bed

A modern bedroom with a large bed, decorative wall panels, a wardrobe, and a hanging light fixture.

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(14 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony (Premium)

Two bottles of hand wash and body lotion on a bathroom counter next to a white bathtub with a chrome faucet.

Deluxe Room, 1 King Bed, Balcony (Premium)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a wall clock, and a decorative number sign.

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(97 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

A modern bathroom with a toilet, sink, and shower area.

Standard Room, 1 King Bed, Accessible

9.2 out of 10
Wonderful
(9 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

Two bottles of hand wash and body lotion on a bathroom counter next to a white bathtub with a chrome faucet.

Premium Room, 2 Double Beds

9.8 out of 10
Exceptional
(7 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Twin Beds

A hotel room with two beds, a green curtain, a red telephone, and a view of a brick building.

Standard Room, 2 Twin Beds

9.6 out of 10
Exceptional
(13 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Balcony

A hotel room with a bed, two nightstands, a red rotary phone, and framed pictures on the wall.

Deluxe Room, 1 King Bed, Balcony

9.6 out of 10
Exceptional
(8 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

A modern bedroom with a large bed, decorative wall panels, a wardrobe, and a hanging light fixture.

Premium Room

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room

A modern bedroom with a bed, a wall clock, and a vintage telephone.

Standard Room

8.8 out of 10
Excellent
(3 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

About the neighborhood

Located in Chester, Hotel Indigo Chester by IHG is near a train station and near theme parks. Chester Golf Club and Vicars Cross Golf Club are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Cheshire Oaks Designer Outlet and The Rows of Chester. Looking to enjoy an event or a game while in town? See what's happening at Deva Stadium or North Wales Regional Tennis Centre. Visit our Chester travel guide
Map
Grosvenor Park Road, Chester, England, CH1 1QQ

What's nearby

  • A traditional Tudor-style building with a garden and outdoor seating area.
    Grosvenor Park
    1 min walk - 0.1 miles
  • A historic street with Tudor-style buildings, cobblestone pavement, and pedestrians.
    The Rows of Chester
    6 min walk - 0.4 miles
  • A historic cathedral with twin spires and large arched windows.
    Chester Cathedral
    8 min walk - 0.4 miles
  • A historic building with intricate architecture, a prominent clock tower, and a cobblestone plaza.
    Chester Town Hall
    9 min walk - 0.5 miles
  • A historic stone tower with a pointed roof, a brick building with arched windows, and a street with a pedestrian crossing.
    Chester City Walls
    12 min walk - 0.7 miles

Getting around

  • Chester Station
    8 min walk
  • Chester (CEG-Hawarden)
    26 min drive

Restaurants

  • Brewhouse & Kitchen
    4 min walk
  • McDonald's
    5 min walk
  • The Cornerhouse
    3 min walk
  • Wok&Go
    3 min walk
  • PizzaExpress
    7 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 12 per day); discounts available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Hotel Indigo Restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hand-held showerhead
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 15.00 per person
  • Nearby parking fee: GBP 12 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Hotel Indigo Chester by IHG pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Hotel Indigo Chester by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Indigo Chester by IHG?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Hotel Indigo Chester by IHG located?

Situated in Chester, this hotel is within a 15-minute walk of Grosvenor Park and Chester City Walls. St John the Baptist Church and Roman Amphitheatre are also within 10 minutes. Chester Station is 8 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Indigo Chester by IHG Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 796 out of 1000 reviews
Rating 8 - Good. 136 out of 1000 reviews
Rating 6 - Okay. 43 out of 1000 reviews
Rating 4 - Poor. 14 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great well decorated and clean bed very comfortable staff very pleasant the breakfast was excellent
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff, lovely welcome on arrival, Standard room, very clean with everything we needed, bathroom clean and modern, huge shower, will definitely recommend and hopefully return one day. Also had a lovely steak meal in the Forge Restaurant, first review written for a long time without any negatives!
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, very comfortable
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and lovely staff!
Stayed 2 nights in May 2026
Verified review

8/10 Good

leonard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with helpful smiling staff. Excellent breakfast.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Hotels decor is beautiful and the staff are helpful and professional.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to all the things to see in Chester! Staff very friendly and helpful.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff and good amenities
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our two night stay at the Indigo in Chester very much. Spotlessly clean and comfortable room though a little short on storage and no useable bedside tables. The breakfast was excellent with plenty of choice and the staff pleasant and friendly and the services very good. We took our evening meals in the Forge Restaurant within the hotel where we enjoyed fine food efficiently served. A special thank you to Steph who took such good care of us. This a professionally run establishment which also has a human touch.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay, this hotel is perfect. Clean and comfortable. Sophie on reception was lovely 😁
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was fairly new and well maintained. Close to most dining options and in a very walkable neighborhood.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff were kind and helpful during our stay!
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and clean. Walking distance to all the main sights in Chester. Validated parking (£12 per day) is about 8 min walk away, you’ll walk by an ancient Roman amphitheater and a beautiful church. Breakfast is tasty with good variety. Concierge very helpful. Would recommend!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely spacious rooms, very good breakfast. Not a bad word to say about this hotel.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean well laid out and comfortable room. Good sized fridge, lots of well placed sockets and a large bathroom made it an easy stay. We found easy parking nearby in public car parks. Helpful staff and we would stay there again.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was ideally placed for the station, shops and restaurants and all the staff were friendly and efficient
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Ivars

Liked: Cleanliness, staff & service, amenities
Friendly helpful staff, lovely room, great restaurant.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Only stayed for one night. But staff were very helpful. Hotel was very well kept and clean. Rooms were lovely and very modern. Ate at the forge restaurant the night we stayed. Was lovely but I’d say it’s over priced for what it is. Breakfast was very nice in the morning and plenty of choice. Would stay again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super welcome at reception and food was really nice. Rooms funky and well appointed.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Mark David McLelland

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful looking boutique hotel. Staff and service was excellent.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Lorna

Liked: Cleanliness, amenities, property conditions & facilities
Couldn’t fault the stay, great room, great breakfast, great location
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean room, staff very friendly especially the chef at breakfast. Good choice of hot and cold breakfast options regularly topped up so everything is nice and fresh. 5 minute walk to tourist attractions, bars and restaurants however still in a quiet. Only tiny thing for me is that I like bread rolls and cheese slices with my breakfast and they only had sliced bread (brown and white) but that was a tiny point :)
Stayed 2 nights in May 2026
Verified review

8/10 Good

linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire hotel was very clean. The staff were professional, friendly and helpful. Breakfast was very good with plenty of choice. pleasant bar/lounge area. Parking, as with most Chester hotels is not on site, the only downside of our trip. Well located meaning you can visit most of the centre and the riverside, all within walking distance.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with very friendly staff. Smallish but very comfortable rooms that were very nicely decorated. Immaculately clean and tidy throughout. Perfectly located a short walk from the station and the centre of town. Highly recommended.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was lovely and comfortable, and I had one of the best nights' sleep I've ever had in a hotel. The front-of-house staff were friendly, down-to-earth, and highly professional, with a genuine "nothing is too much trouble" attitude that made me feel very welcome. My only minor niggle was that the shower gel dispenser was empty, but as I had my own with me, it wasn't an issue. Overall, I had a great stay and will definitely be back. See you again soon!
Stayed 1 night in Jun 2026