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Hotel Indigo Chester by IHG

4.0 star property
Eco-certified hotel with a 24-hour front desk and a restaurant

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Photo gallery for Hotel Indigo Chester by IHG

Exterior
Exterior
1 bedroom, premium bedding, in-room safe, desk
1 bedroom, premium bedding, in-room safe, desk
Point of interest

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Bar
  • 24/7 front desk
  • Room service

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible | 1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
Eco-friendly toiletries
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed, Balcony

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
Eco-friendly toiletries
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

1 bedroom, premium bedding, in-room safe, desk

Premium Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
Eco-friendly toiletries
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
Eco-friendly toiletries
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony (Premium)

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed, Balcony (Premium)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

1 bedroom, premium bedding, in-room safe, desk

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
Eco-friendly toiletries
  • 25 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | 1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
Eco-friendly toiletries
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Standard Room | 1 bedroom, premium bedding, in-room safe, desk

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
Eco-friendly toiletries
  • 25 sq m
  • Sleeps 2
  • 1 Twin Bed

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About the neighborhood

Map
Grosvenor Park Road, Chester, England, CH1 1QQ

What's nearby

  • Grosvenor Park - 1 min walk - 0.0 miles
  • Chester Cathedral - 8 min walk - 0.4 miles
  • Chester City Walls - 12 min walk - 0.7 miles
  • Chester Racecourse - 16 min walk - 0.9 miles
  • Chester Zoo - 6 min drive - 2.8 miles

Getting around

  • Chester Station - 8 min walk
  • Chester (CEG-Hawarden) - 26 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪The Square Bottle (Wetherspoon) - ‬3 min walk
  • ‪Brewhouse & Kitchen - ‬4 min walk
  • ‪The Old Harkers Arms - ‬4 min walk
  • ‪The Old Queens Head - ‬4 min walk

About this property

Hotel Indigo Chester by IHG

Upscale eco-certified hotel near Chester City Walls
Located close to Chester Racecourse, Hotel Indigo Chester by IHG provides dry cleaning/laundry services, a bar, and a business center. The on-site restaurant, Hotel Indigo Restaurant, offers breakfast, lunch, dinner, and light fare. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Cooked-to-order breakfast (surcharge), express check-out, and free newspapers
  • Luggage storage, an elevator, and tour/ticket assistance
  • Concierge services, 1 meeting room, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff, first-rate property condition, and location
Room features
All 75 rooms have comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Rainfall showers, eco-friendly toiletries, and hair dryers
  • Free tea bags/instant coffee, electric kettles, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 12 per day); discounts available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Hotel Indigo Restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hand-held showerhead
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 15.00 per person
  • Nearby parking fee: GBP 12 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Indigo Chester
Hotel Hotel Indigo Chester Chester
Chester Hotel Indigo Chester Hotel
Hotel Hotel Indigo Chester
Hotel Indigo Chester Chester
Hotel Indigo
Indigo

Frequently asked questions

Is Hotel Indigo Chester by IHG pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Hotel Indigo Chester by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Indigo Chester by IHG?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Hotel Indigo Chester by IHG located?

Situated in Chester, this eco-certified hotel is within a 15-minute walk of Grosvenor Park and Chester City Walls. Chester Zoo is 3 mi (4.9 km) away. Chester Station is 8 minutes by foot.

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Hotel Indigo Chester by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 799 out of 1004 reviews
Rating 8 - Good. 146 out of 1004 reviews
Rating 6 - Okay. 38 out of 1004 reviews
Rating 4 - Poor. 11 out of 1004 reviews
Rating 2 - Terrible. 10 out of 1004 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, comfy bed and a lovely breakfast with plenty of options.
Stayed 1 night in Jun 2025

10/10 Excellent

Randall

Liked: Cleanliness, amenities, property conditions & facilities
Very helpful staff, close to old town, park and dining.
Stayed 5 nights in May 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, rooms are nice, staff members went above and beyond for us aswell!
Stayed 1 night in Apr 2025

10/10 Excellent

Jonathon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, lovely staff. We shall return!
Stayed 3 nights in Mar 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very close to the hub of the city and provides a welcoming environment within which to relax. The staff are grandly and will provide any aspect that feel is not being made available.
Stayed 3 nights in May 2025

8/10 Good

Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel, central location. Staff were very efficient and hospitable. The only negative would be very noisy people in adjoining rooms.
Stayed 3 nights in May 2025

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very pleasant.
Stayed 1 night in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and lovely stay

Great stay, attentive staff, well appointed room
Stayed 1 night in Feb 2025

8/10 Good

iain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, the cost of the room was more expensive than the price on Expedia which was disappointing.
Stayed 1 night in May 2025

10/10 Excellent

Iona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing as always
Stayed 1 night in May 2025

10/10 Excellent

Kaleena

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, comfortable beds, great breakfast.
Stayed 5 nights in Dec 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service
First time staying here and would come back.Highly recommended
Stayed 1 night in Mar 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Lovely hotel beautifully decorated staff really friendly and helpful perfect position for station and city centre great breakfast best chocolate muffins ever!
Stayed 2 nights in Feb 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel You won’t be disappointed
Stayed 1 night in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to town centre quiet neighbourhood
Stayed 2 nights in Mar 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant and food offer was limited by an unhealthy obsession with beef steak
Stayed 2 nights in Apr 2025

10/10 Excellent

Liina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel easy walk from Chester centre, next to a beautiful park. Rooms clean and new, hotel is very smart and with a lovely atmosphere. Perfect for a visit to Chester.
Stayed 1 night in Feb 2025

10/10 Excellent

Louise

Liked: Amenities, property conditions & facilities
Lovely staff,good location,room lovely
Stayed 1 night in Jan 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay, very comfortable
Stayed 1 night in Dec 2024

10/10 Excellent

Calum

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean and convenient hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Tristan

Amazing stay

In one word…fantastic!..the staff, the food, the service, cleanliness and room. There is no fault in any way about this hotel…we will be visiting again and hopefully for longer…The Forge restaurant and bar was A1and the food s d service excellent…thank u all !
Stayed 1 night in Feb 2025

10/10 Excellent

Kiara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the room space and how cozy it was decorated.
Stayed 2 nights in Feb 2025

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for a lovely weekend stay. Great location, lovely clean room, fab breakfast and very friendly staff. Will return x
Stayed 2 nights in Feb 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property great staff. Loved the breakfast in the restaurant too. Super convenient for us visiting family, perfectly located for everything we needed. Car parking was a bit of a pain in the Pepper Street car park and very difficult to get out (more instructions from hotel staff may have helped) - we would probably find alternative parking another time. However, absolutely wonderful stay in the hotel and will definitely be returning.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel for a weekend stay

Really lovely interior and staff super helpful and polite. We had the racehorse room which overlooked the ring road but we couldn’t really hear the traffic. Room was large and comfortable with a really nice bathroom.
Stayed 1 night in Feb 2025