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Hotel Indigo Chester by IHG

4.0 star property
Strategically located near Chester City Walls, this welcoming hotel combines delicious dining options with attentive staff and practical amenities

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Photo gallery for Hotel Indigo Chester by IHG

Breakfast, lunch and dinner served - Hotel Indigo Chester by IHG (Chester)
Deluxe Room, 1 King Bed, Balcony (Premium) | Balcony - Hotel Indigo Chester by IHG (Chester)
Standard Room, 2 Twin Beds | Bathroom | Shower, rainfall showerhead, eco-friendly toiletries, hair dryer - Hotel Indigo Chester by IHG (Chester)
Exterior - Hotel Indigo Chester by IHG (Chester)
Lounge - Hotel Indigo Chester by IHG (Chester)
Hotel Indigo Chester, an IHG Hotel, is near the historic City Walls. It offers conveniences like an on-site restaurant with breakfast and grab-and-go options, a business center, dry cleaning services, and luggage storage. In-room WiFi keeps guests connected.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(14 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Balcony (Premium)

Room amenity

Deluxe Room, 1 King Bed, Balcony (Premium)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(90 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(8 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 2 Double Beds

Room amenity

Premium Room, 2 Double Beds

9.8 out of 10
Exceptional
(7 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds

9.6 out of 10
Exceptional
(12 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Balcony

9.6 out of 10
Exceptional
(8 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room

Premium bedding, in-room safe, desk, laptop workspace

Premium Room

  • City view
  • 25 sq m
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

8.8 out of 10
Excellent
(3 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

About the neighborhood

Located in Chester, Hotel Indigo Chester by IHG is near a train station and near theme parks. Chester Golf Club and Vicars Cross Golf Club are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Cheshire Oaks Designer Outlet and The Rows of Chester. Looking to enjoy an event or a game while in town? See what's happening at Skate Academy or Deva Stadium. Visit our Chester travel guide
Map
Grosvenor Park Road, Chester, England, CH1 1QQ

What's nearby

  • Grosvenor Park
    Grosvenor Park
    1 min walk - 0.1 miles
  • Chester Cathedral
    Chester Cathedral
    8 min walk - 0.4 miles
  • Chester Town Hall
    Chester Town Hall
    9 min walk - 0.5 miles
  • Chester City Walls
    Chester City Walls
    12 min walk - 0.7 miles
  • Chester Racecourse
    Chester Racecourse
    16 min walk - 0.9 miles

Getting around

  • Chester Station
    8 min walk
  • Chester (CEG-Hawarden)
    26 min drive

Restaurants

  • Brewhouse & Kitchen
    4 min walk
  • Subway
    2 min walk
  • McDonald's
    5 min walk
  • The Cellar
    3 min walk
  • The Boathouse
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 12 per day); discounts available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Hotel Indigo Restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hand-held showerhead
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 15.00 per person
  • Nearby parking fee: GBP 12 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Hotel Indigo Chester by IHG pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Hotel Indigo Chester by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Indigo Chester by IHG?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Hotel Indigo Chester by IHG located?

Situated in Chester, this hotel is within a 15-minute walk of Grosvenor Park and Chester City Walls. Chester Zoo is 3 mi (4.9 km) away. Chester Station is 8 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Indigo Chester by IHG Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 809 out of 1012 reviews
Rating 8 - Good. 138 out of 1012 reviews
Rating 6 - Okay. 40 out of 1012 reviews
Rating 4 - Poor. 14 out of 1012 reviews
Rating 2 - Terrible. 11 out of 1012 reviews

Reviews

Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and lovely staff!
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Hotels decor is beautiful and the staff are helpful and professional.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to all the things to see in Chester! Staff very friendly and helpful.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff and good amenities
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean well laid out and comfortable room. Good sized fridge, lots of well placed sockets and a large bathroom made it an easy stay. We found easy parking nearby in public car parks. Helpful staff and we would stay there again.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean room, staff very friendly especially the chef at breakfast. Good choice of hot and cold breakfast options regularly topped up so everything is nice and fresh. 5 minute walk to tourist attractions, bars and restaurants however still in a quiet. Only tiny thing for me is that I like bread rolls and cheese slices with my breakfast and they only had sliced bread (brown and white) but that was a tiny point :)
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was ideally placed for the station, shops and restaurants and all the staff were friendly and efficient
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with very friendly staff. Smallish but very comfortable rooms that were very nicely decorated. Immaculately clean and tidy throughout. Perfectly located a short walk from the station and the centre of town. Highly recommended.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Ivars

Liked: Cleanliness, staff & service, amenities
Friendly helpful staff, lovely room, great restaurant.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Mark David McLelland

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful looking boutique hotel. Staff and service was excellent.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Per

Liked: Cleanliness, staff & service, amenities
Excellent room, excellent breakfast. Overall a pleasant experience!
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Agbe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Very helpful staff Good breakfast BUT no parking. Drivers beware
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Lorna

Liked: Cleanliness, amenities, property conditions & facilities
Couldn’t fault the stay, great room, great breakfast, great location
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

C

Liked: Cleanliness, staff & service, amenities
Very clean and modern hotel very close to the town centre bars shops and restaurants.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities
Room clean, facilities great, great staff
Stayed 1 night in Jan 2026
Verified

8/10 Good

Shelbey

Liked: Cleanliness, amenities, property conditions & facilities
Room was nicely decorated and breakfast was great
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms at this hotel are always immaculate, not just in terms of cleanliness, but the decor, too. Beds super comfy. Staff helpful. Pleasant ambiance in bar area.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast, fresh hot and cold food with great choice of options. Staff were really helpful and friendly. Room was lovely and clean as was the rest of the hotel. Nice cozy bar. Excellent location for as we like to be near tourist attractions, restaurants and bars (all were 4-10 min walk from hotel) but off the main bit so it was quiet at the hotel. Close to railway also.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities
Clean, spacious room. Staff all great and very attentive. Breakfast was fantastic!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities
Hotel itself and staff all absolute excellent. Room was fantastic, so clean, comfortable and funky design, brilliant. Will be booking Hotel Indigo again when we stay again in Chester
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service
Friendly staff, nice atmosphere, great location
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, very helpful staff, great experience
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a lovely hotel with very friendly staff. Rooms were very clean and the bed was very comfortable. Excellent hotel.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay, clean and tidy rooms and wonderful staff
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
My partner and I had a lovely weekend at the Hotel Indigo. I particularly liked the very friendly staff who seemed to go out of their way to be helpful. We are already planning another weekend in Chester, a really interesting and delightful city.
Stayed 2 nights in Jan 2026