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Holiday Inn Express Hotel & Suites Chesapeake by IHG

Property class: 2.5

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Photo gallery for Holiday Inn Express Hotel & Suites Chesapeake by IHG

A Holiday Inn Express & Suites building with a covered entrance, large columns, and a brick facade. - Holiday Inn Express Hotel & Suites Chesapeake by IHG (Chesapeake)
A modern breakfast bar with a coffee machine, cereal, and fruit options. - Holiday Inn Express Hotel & Suites Chesapeake by IHG (Chesapeake)
A spacious lobby with a reception desk, green seating, and a large TV screen. - Holiday Inn Express Hotel & Suites Chesapeake by IHG (Chesapeake)
An indoor swimming pool with clear water, a reception desk, and a few lounge chairs. - Holiday Inn Express Hotel & Suites Chesapeake by IHG (Chesapeake)
A hotel room with a large bed, a desk, a chair, a flat-screen TV, and a window. - Holiday Inn Express Hotel & Suites Chesapeake by IHG (Chesapeake)
Located close to Chesapeake Square Mall, Holiday Inn Express Hotel & Suites Chesapeake by IHG provides a free breakfast buffet, dry cleaning/laundry services, and a 24-hour gym. For some rest and relaxation, visit the hot tub. Free in-room WiFi and a 24-hour business center are available to all guests.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 2 Queen Beds, Accessible

A hotel room with two beds, a desk with a computer, a TV, and a framed picture on the wall.

Standard Room, 2 Queen Beds, Accessible

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

A hotel room with two beds, a desk with a computer, a TV, and a framed picture on the wall.

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed

A bed with white bedding and pillows against a wooden headboard.

Standard Room, 1 King Bed

8.2 out of 10
Very good
(26 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk with a computer, a TV, and a framed picture on the wall.

Standard Room, 2 Queen Beds

7.4 out of 10
Good
(24 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room

A bed with white bedding and pillows against a wooden headboard.

Standard Room

9.2 out of 10
Wonderful
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 King Bed (Additional Living Area)

A hotel room with a large bed, a desk, a chair, a flat-screen TV, and a window.

Suite, 1 King Bed (Additional Living Area)

7.4 out of 10
Good
(8 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Chesapeake, Holiday Inn Express Hotel & Suites Chesapeake by IHG is in the city center. Busch Gardens Williamsburg is a popular area attraction and if an activity is on the agenda, Riverfront Golf Club and Children's Museum of Virginia are worth checking out. Looking to enjoy an event or a game while in town? See what's going on at Hampton Coliseum. Visit our Chesapeake travel guide
Map
2436 Gum Rd, Chesapeake, VA, 23321

What's nearby

  • A building with a clock tower, surrounded by pink flowers and greenery.
    Chesapeake Square Mall
    14 min walk - 0.8 miles
  • A large naval ship docked at a port with other ships in the background.
    Naval Station Norfolk
    37 min drive - 17.4 miles
  • Western Branch Park Dog Park
    11 min walk - 0.6 miles
  • Cinemark Chesapeake Square
    2 min drive - 1.5 miles
  • Hampton Coliseum
    32 min drive - 21.8 miles

Getting around

  • Norfolk Station
    19 min drive
  • Norfolk Intl. Airport (ORF)
    29 min drive

Restaurants

  • Wawa
    7 min drive
  • Starbucks
    3 min drive
  • Chick-fil-A
    19 min walk
  • McDonald's
    3 min drive
  • McDonald's
    8 min drive

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  • Pool
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 635 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 9 AM to 9 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Holiday Inn Express Hotel & Suites Chesapeake by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 9 AM–9 PM.

Is Holiday Inn Express Hotel & Suites Chesapeake by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Express Hotel & Suites Chesapeake by IHG?

Check-in start time: 3 PM; Check-in end time: 3 AM.

What time is check-out at Holiday Inn Express Hotel & Suites Chesapeake by IHG?

Check-out is at 11 AM.

Where is Holiday Inn Express Hotel & Suites Chesapeake by IHG located?

Located in Western Branch North, this hotel is 0.8 mi (1.3 km) from Chesapeake Square Mall and within 9 mi (15 km) of Riverfront Golf Club and Children's Museum of Virginia. Virginia Sports Hall of Fame and Museum and Hill House Museum are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Express Hotel & Suites Chesapeake by IHG Reviews

7.6

Good

7.6

Cleanliness

8.0

Location

8.0

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 318 out of 848 reviews
Rating 8 - Good. 215 out of 848 reviews
Rating 6 - Okay. 145 out of 848 reviews
Rating 4 - Poor. 83 out of 848 reviews
Rating 2 - Terrible. 87 out of 848 reviews

Reviews

Verified review

10/10 Excellent

Brian

Great breakfast,nice room,easy in and out
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Shauntia J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff very professional
Stayed 1 night in May 2026
Verified review

8/10 Good

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and check in/out was quick and easy. The hotel is in a great central location, quiet area and close by to a Target and several restaurants so that you can grab something nearby. The room itself was okay, beds were decent for a one night stay, but pillows were flat. There were some stains on the comforter and the carpet that could have been cleaned up, also the bathroom could use a deep clean. Again, for a one night stay it was decent for a graduation weekend that we were in town for.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Micah

Liked: Cleanliness
Disliked: Property conditions & facilities
The room was fairly clean. The breakfast was amazing. Only issue, our sink was stopped up extremely & the Indian lady at front desk was very rude.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay as our night stay during our road trip. The best parts for us was definitely the overall stay and the delicious breakfast and available options.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was punctual and many varieties
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Shanae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and relaxing stay
Stayed 1 night in May 2024
Verified review

8/10 Good

ARMAND

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property,safe and clean, the breakfast is very good!
Stayed 3 nights in Aug 2023
Verified review

10/10 Excellent

Sonya

Liked: Amenities, property conditions & facilities
The hotel is conveniently located and the staf are very courteous.
Stayed 5 nights in Jan 2025
Verified review

10/10 Excellent

JACQUELINE

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet area
Stayed 2 nights in May 2025
Verified review

8/10 Good

Monique

Liked: Cleanliness, amenities, property conditions & facilities
The room was comfortable and spacious. I really enjoyed the selection of foods for breakfast. The shower in my room was old, had cracked grout, and was worn down.
Shower needs renovations done
Black spots on the pillow cases
Black spots on the blanket
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again and recommend to others! Clean & safe experience.
Stayed 1 night in May 2024
Verified review

6/10 Okay

Michael

Liked: Cleanliness
The one king bed room I reserved was not provided and instead. We were given a room with two queen beds (which were really full size beds. The key cards they gave me did not work and they eventually fixed it a few hours later. On the plus side, breakfast was good and it was a reasonably priced room.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Sonya V

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and courteous. The holiday is safe and convenient.
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Braxton

Liked: Staff & service, amenities, property conditions & facilities
Quick and friendly check in process. The rooms was very nice and clean. Great breakfast options as well. Really enjoyed the stay! Would recommend to anyone and would stay here again!
Stayed 1 night in Apr 2024
Verified review

6/10 Okay

florence

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was good
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Jonique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Wonderful
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Tasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was really clean, room was spacious enough. Comfortable bed and pillows.
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful! In particular, Kinjal at the front desk was exceptionally kind and always welcomed us with a smile!! Cleaning crew and breakfast crew were awesome!
Stayed 3 nights in Jul 2024
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spot!

It was an older facility but was comfortable. Good location. Friendly staff and complementary breakfast was great! My husband and I wanted a little getaway for the weekend. I would definitely stay at this here again.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Lovette

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed a week for business. Staff was extremely friendly and helpful. Breakfast was great! Close to major shopping centers and restaurants. Would definitely return.
Stayed 5 nights in Jan 2024
Verified review

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, property conditions & facilities
This property had reviews regarding their breakfast but i found the options to be good and the food to be decent. The bed was comfortable the room was huge and we had great service from staff.
Stayed 4 nights in Jun 2024
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and professional
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Marleika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the room everything clean from the entry to the exit door is clean
Stayed 3 nights in Jul 2024
Verified review

6/10 Okay

Rhonda M

Liked: Staff & service
Disliked: Property conditions & facilities
The people who work here are amazing! Anything you need, they’ll go out of your way to help you. Rooms are a great size. Breakfast was delicious!
Stayed 4 nights in Aug 2024