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Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG

2.5 star property
Hotel with free breakfast, in the vicinity of Western Carolina University

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG

Indoor/outdoor pool
Free daily buffet breakfast
BBQ/picnic area
Exterior
Exterior
Holiday Inn Express & Suites Sylva - Western Carolina Area offers a rural setting with a welcoming garden. Guests can use the fitness center, 24-hour business center, free WiFi, and extended parking. Staff are ready to assist with local recommendations.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Parking included

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 2 Queen Beds (Extra Floor Space)

Blackout drapes, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds (Extra Floor Space)

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Smart TV
Blackout drapes/curtains
Hair dryer
Hydromassage showerhead
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Blackout drapes, iron/ironing board, cribs/infant beds, free WiFi

Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Smart TV
Sofa bed - double
Blackout drapes/curtains
Hair dryer
Hydromassage showerhead
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Comm, Accessible Tub)

Blackout drapes, iron/ironing board, cribs/infant beds, free WiFi

Suite, 2 Queen Beds, Accessible (Comm, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Smart TV
Sofa bed - double
Blackout drapes/curtains
Hair dryer
Hydromassage showerhead
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Room amenity

Suite, 1 Bedroom

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Smart TV
Sofa bed - double
Blackout drapes/curtains
Hair dryer
Hydromassage showerhead
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Blackout drapes, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Smart TV
Blackout drapes/curtains
Hair dryer
Hydromassage showerhead
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Blackout drapes, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Smart TV
Sofa bed - double
Blackout drapes/curtains
Hair dryer
Hydromassage showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(28 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Smart TV
Blackout drapes/curtains
Hair dryer
Hydromassage showerhead
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Blackout drapes, iron/ironing board, cribs/infant beds, free WiFi

Standard Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Smart TV
Blackout drapes/curtains
Hair dryer
Hydromassage showerhead
Private bathroom
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

About the neighborhood

Located in Sylva, Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG is in a rural area. Oconaluftee Indian Village and Smokey Mountain Gold & Ruby Mine are notable landmarks, and the area's natural beauty can be seen at Great Smoky Mountains National Park and Soco Falls. Don't miss out on a visit to Great Smoky Mountains Railroad. Spend some time exploring the area's activities, including golfing.
Visit our Sylva travel guideOpens in a new window
Map
26 Rufus Robinson Road, Sylva, NC, 28779

What's nearby

  • Harris Regional Hospital - 7 min drive - 4.3 miles
  • Sequoyah National Golf Club - 14 min drive - 10.7 miles
  • Western Carolina University - 17 min drive - 7.4 miles
  • Harrahs Cherokee Casino - 22 min drive - 16.0 miles
  • Unto These Hills Outdoor Drama - 24 min drive - 17.0 miles

Getting around

  • Asheville Regional Airport (AVL) - 57 min drive

Restaurants

  • ‪Lulu's On Main - ‬4 min drive
  • ‪Lazy Hiker Brewing Co. - ‬4 min drive
  • ‪Dalaya - ‬4 min drive
  • ‪Mad Batter Food & Film - ‬4 min drive
  • ‪Balsam Falls Eatery - ‬5 min drive

About this property

Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG

Hotel near Sequoyah National Golf Club
Consider a stay at Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG and take advantage of a free breakfast buffet, a garden, and laundry facilities. Free in-room WiFi is available to all guests, along with a gym and a 24-hour business center.
You'll also enjoy perks such as:
  • Free self parking and extended parking
  • Express check-out, express check-in, and a vending machine
  • Free newspapers, 1 meeting room, and luggage storage
  • Guest reviews speak highly of the breakfast and helpful staff
Room features
All 67 rooms feature comforts such as air conditioning, in addition to perks like free WiFi and free weekday newspapers. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with hydromassage showers and shower/tub combinations
  • 65-inch Smart TVs with premium channels
  • Refrigerators, microwaves, and cribs/infant beds

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  • Pool
  • Hot Tub
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business center
  • 388 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • Built in 2003
  • No plastic drinking straws

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 65-inch smart TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:30 AM
Early check-in subject to availability
Early check-in fee: USD 50
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 10.00 per stay

Property payment types

Important information

Optional extras

  • Early check-in fee: USD 50 (subject to availability)
  • Crib (infant bed) fee: USD 10.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Guests under 18 years old are not allowed in the fitness facility or hot tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Stes Dillsboro-Western Carolina
Holiday Inn Express Stes Dillsboro-Western Carolina
Holiday Inn Express Sylva Western Carolina Area Hotel
Holiday Inn Express Western Hotel
Holiday Inn Express Sylva Western Carolina Area
Holiday Inn Express Western
Holiday Inn Express Hotel Stes Dillsboro Western Carolina
Holiday Inn Express Suites Sylva Western Carolina Area
Holiday Inn Express Suites Sylva Western Carolina Area by IHG

Frequently asked questions

Is Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG?

Self parking and extended parking are free at this property.

What time is check-in at Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG?

Check-in start time: 4:00 PM; Check-in end time: 1:30 AM. Early check-in is available for a fee of USD 50 (subject to availability).

What time is check-out at Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG?

Check-out is at 11 AM.

Where is Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG located?

Situated in a rural location, this hotel is 7.3 mi (11.8 km) from Western Carolina University and 8.8 mi (14.1 km) from Sequoyah National Golf Club. Harrahs Cherokee Casino and Museum of the Cherokee Indian are also within 16 mi (25 km).

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Holiday Inn Express & Suites Sylva - Western Carolina Area by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 577 out of 993 reviews
Rating 8 - Good. 261 out of 993 reviews
Rating 6 - Okay. 73 out of 993 reviews
Rating 4 - Poor. 42 out of 993 reviews
Rating 2 - Terrible. 40 out of 993 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and spacious suites. Great coffee and breakfast as well.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were excellent. Friendly and accommodating. Rooms were clean and the breakfast was great. Would definitely stay here again.
Stayed 1 night in Oct 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were great
Stayed 2 nights in Oct 2025

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was clean everything worked the way it was supposed to the breakfast in the morning was fantastic. This was the best hotel that we stayed at on our recent trip. We stayed at three different hotels, and this was by far the best. If I was ever in the area, I would definitely stay there again.
Stayed 1 night in Oct 2025

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast, loved location
Stayed 3 nights in May 2025

10/10 Excellent

Evie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent! Great staff! Easy Check-in! Updated & modern facilities!
Stayed 2 nights in Sep 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility was very clean; staff was very helpful. Breakfast was very good
Stayed 1 night in Aug 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great.
Stayed 2 nights in Jul 2025

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Apr 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable
Stayed 1 night in Jul 2025

10/10 Excellent

Kimberly

Friendly staff. Easy location. Good breakfast
Stayed 1 night in Aug 2025

10/10 Excellent

Stacie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff, room, breakfast and amenities!! Highly recommend!!
Stayed 2 nights in Jun 2025

10/10 Excellent

Adelheid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Kaitlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Breakfast was good.
Stayed 2 nights in Jul 2025

10/10 Excellent

kim

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were inviting, clean and comfortable. The lady who checked us in was amazing! Breakfast was so good! Highly recommend!
Stayed 1 night in Jun 2025

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay!

We had a great stay. The staff was very friendly when we checked in. Our room was clean and comfortable!
Stayed 1 night in Mar 2025

8/10 Good

Joel & Trishalee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the amazing spread they put out for the free breakfast. Staff was also very nice.
Stayed 3 nights in May 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Very Clean and Nice breakfast
Stayed 1 night in May 2025

10/10 Excellent

Robert M.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, comfortable beds, welcoming staff.
Stayed 1 night in Feb 2025

10/10 Excellent

Alena

Liked: Cleanliness, staff & service, property conditions & facilities
The room was so clean and beautiful and breakfast was great !
Stayed 1 night in Nov 2024

10/10 Excellent

marion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

Very very nice!!
Stayed 3 nights in Apr 2025

6/10 Okay

Gardy Dominic

Liked: Cleanliness, staff & service
-
Stayed 4 nights in Aug 2025

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities
They have recently undergone a big remodel. Everything about the hotel looks fresh and new. Rooms and beds are very comfortable. The front desk lady was very friendly also.
Stayed 1 night in May 2025

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Always great staying at the Holiday Inn, great bfast. Comfy beds.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very clean, lovely hotel!

This was probably the cleanest hotel I’ve ever stayed in, and I have traveled a lot!
Stayed 2 nights in Jan 2025

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