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Cherokee Grand Hotel

Property class: 2.5

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Photo gallery for Cherokee Grand Hotel

A spacious lobby with a stone wall, a fireplace, an American flag, a sofa, and a dining area with tables and chairs. - Cherokee Grand Hotel (Cherokee)
A lobby with a stone wall, a reception desk, a flag, and a seating area with a table and chairs. - Cherokee Grand Hotel (Cherokee)
A hotel room with two beds, a desk, a chair, and two lamps. - Cherokee Grand Hotel (Cherokee)
A black van with the logo and name of Cherokee Grand Hotel, indicating it is a service vehicle for reservations. - Cherokee Grand Hotel (Cherokee)
A hotel room with a television on a black cabinet, a red patterned sofa, a lamp, and a door. - Cherokee Grand Hotel (Cherokee)
Located close to Harrahs Cherokee Casino and Oconaluftee Islands Park, Cherokee Grand Hotel provides free continental breakfast. Stay connected with free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Room, 2 Queen Beds

A hotel room with two beds, a nightstand with a lamp, and artwork on the walls.

Deluxe Room, 2 Queen Beds

8.8 out of 10
Excellent
(82 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 1 King Bed

A hotel room with a large bed, a bedside table with a lamp, a chair, and a headboard.

Premier Room, 1 King Bed

8.8 out of 10
Excellent
(26 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

A hotel room with a bed, a desk with a lamp, a phone, and a wall-mounted light fixture.

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(151 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds, Non Smoking, Mountain View

A hotel room with two beds, a desk with a TV, a lamp, and a window with curtains.

Premier Room, 2 Queen Beds, Non Smoking, Mountain View

7.8 out of 10
Good
(50 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Located in Cherokee, Cherokee Grand Hotel is in the entertainment district and in the mountains. While the natural beauty of Oconaluftee Islands Park and Great Smoky Mountains National Park can be enjoyed by anyone, those looking for an activity can check out Sequoyah National Golf Club. Harrahs Cherokee Casino and Eastern Cherokee Agency are two other places to visit that come recommended. Visit our Cherokee travel guide
Map
196 Paint Town Rd, Cherokee, NC, 28719

What's nearby

  • A large hotel building with a sign that reads "Cherrypal Casino Hotel."
    Harrahs Cherokee Casino
    7 min walk - 0.4 miles
  • A red pickup truck parked in front of a building with a red roof and a sign that reads "Popcorn".
    Cherokee Bear Zoo
    11 min walk - 0.6 miles
  • A river flowing through a forest with a wooden bridge.
    Oconaluftee Islands Park
    20 min walk - 1.1 miles
  • A historical marker with a photo of the New Gap, New Road.
    Great Smoky Mountains National Park
    7 min drive - 4.2 miles
  • Eastern Cherokee Agency
    3 min drive - 1.5 miles

Getting around

  • Asheville Regional Airport (AVL)
    71 min drive

Restaurants

  • Arby's
    17 min walk
  • Granny's Kitchen
    19 min walk
  • Taco Bell
    15 min walk
  • The Rice Wagon Cherokee
    6 min drive
  • Wendy's
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • In a national park
  • In the mountains
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 3 buildings
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 4:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from November 2 2026 to August 1 2027 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to September
Pool access available from 9 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 16 years old are not allowed in the swimming pool without adult supervision

Frequently asked questions

Does Cherokee Grand Hotel have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 9 AM–9:00 PM.

Is Cherokee Grand Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Cherokee Grand Hotel?

Check-in start time: 4:00 PM; Check-in end time: 4:00 AM.

What time is check-out at Cherokee Grand Hotel?

Check-out is at 11:00 AM.

Where is Cherokee Grand Hotel located?

Situated in a national park, this hotel is within 1 mi (2 km) of Harrahs Cherokee Casino, Oconaluftee Islands Park, and Eastern Cherokee Agency. Cherokee Welcome Center and Museum of the Cherokee Indian are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Cherokee Grand Hotel Reviews

8.6

Excellent

8.8

Cleanliness

8.2

Amenities

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 749 out of 1294 reviews
Rating 8 - Good. 306 out of 1294 reviews
Rating 6 - Okay. 144 out of 1294 reviews
Rating 4 - Poor. 53 out of 1294 reviews
Rating 2 - Terrible. 42 out of 1294 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly and the room was nice
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were nice and accommodating to us. The hotel room itself was also clean and the halls smelled good. Our overall stay was great!
Stayed 2 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to the casino with a shuttle too. However, no good resaurants or coffee shops/ gift shops nearby. Drove into Cherokee, eat at Native Bar & Grill excellent food!
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel with friendly staff. It met our needs perfectly for a one night stay. We came for the concert and this place had a comfy bed and free water which is always a plus. Would definitely stay here again.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and nice. Very convenient location.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff native owned close to the casino right on the main strip
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was comfortable. Bathroom was clean. Water was hot.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay . Close to everything and the staff was great.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. Very clean rooms
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
Very dated but staff was friendly.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean. Staff was helpful, friendly and we will definitely stay there again. Casino was right across the street and the shuttle driver was great.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and convenient to the casino and shops in Cherokee.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for the money. Great location close to everything.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was nice, close to casino, got what I asked for, room was big, bed was comfortable, loved the shower with glass doors and lots of room only thing was I would have liked hot breakfast instead of continental breakfast
Stayed 4 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super friendly. Really went out of their way to make us feel welcome! Enjoyed our stay.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed on the 20th floor in building 4…. the mountain view was amazing, everything was super clean, & all of the staff was very helpful with getting around. it’s a big place & the casino is soooo much fun!!!
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and comfortable.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in easy. Was told where& how to get to room. Told breakfast hours. Very friendly staff at front desk.
Stayed 1 night in Sep 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Bed was very comfortable. Breakfast sucked and housekeeping started 4 hours before check out and it was beyond loud
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and friendly. Breakfast was good. Pool was very nice. The flower gardens was beautiful. Second stay. Will be back
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean, staff very nice and helpful. Plenty of parking in front of lobby. It's close to everything
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with a great casino. Food was excellent and we didn’t have to leave the property
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, convenient to restaurants, and seeing elk.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at Cherokee Grand. Great staff - all were friendly & helpful. Great coffee! Room was clean & comfortable, slept great! Will stay again.
Stayed 2 nights in Jun 2026