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Best Western Smoky Mountain Inn

2.5 star property
Hotel in Waynesville with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Best Western Smoky Mountain Inn

BBQ/picnic area
Exterior
In-room safe, desk, laptop workspace, iron/ironing board
Free daily continental breakfast
Outdoor pool
Best Western Smoky Mountain Inn is in the heart of the Smokies. Guests enjoy a continental breakfast before exploring. After adventures, refresh in the outdoor pool. In-room WiFi, a fitness center, and a 24-hour business center keep everyone connected.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Pool
  • 24/7 front desk
  • Air conditioning
  • Parking included

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View

8.2 out of 10
Very good
(13 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Mountain View

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Refrigerator & Microwave, Mountain View

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(31 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Bathtub, free toiletries, hair dryer, towels

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(22 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, iron/ironing board

Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
130 Shiloh Trl, Waynesville, NC, 28786

What's nearby

  • Blue Ridge Parkway Balsam Entrance - 6 min drive - 5.1 miles
  • Lake Junaluska Golf Course - 7 min drive - 5.6 miles
  • Lake Junaluska Conference and Retreat Center - 8 min drive - 5.8 miles
  • Wheels Through Time Museum - 16 min drive - 7.9 miles
  • Maggie Valley Festival Grounds - 16 min drive - 8.1 miles

Getting around

  • Asheville Regional Airport (AVL) - 43 min drive

Restaurants

  • ‪Taco Bell - ‬15 min walk
  • ‪Maggie's Galley - ‬3 min drive
  • ‪Cookout - ‬19 min walk
  • ‪Blue Ridge Beer Hub - ‬5 min drive
  • ‪Bocelli's Italian Eatery - ‬5 min drive

About this property

Best Western Smoky Mountain Inn

Property highlights
You can look forward to free continental breakfast, a gym, and a 24-hour business center at Best Western Smoky Mountain Inn. Guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool
  • Free self parking
  • A front-desk safe, luggage storage, and a vending machine
  • Smoke-free premises and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff and location
Room features
All 58 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with bathtubs and free toiletries
  • Flat-screen TVs with cable channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Business services

  • 24-hour business center
  • Conference space

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator (single-level property)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

BEST WESTERN Smoky Mountain
BEST WESTERN Smoky Mountain Inn
BEST WESTERN Smoky Mountain Inn Waynesville
BEST WESTERN Smoky Mountain Waynesville
Best Western Smoky Mountain Hotel Waynesville
Best Western Waynesville
Waynesville Best Western
Smoky Mountain Waynesville
Best Western Smoky Mountain Inn Hotel
Best Western Smoky Mountain Inn Waynesville
Best Western Smoky Mountain Inn Hotel Waynesville

Frequently asked questions

Does Best Western Smoky Mountain Inn have a pool?

Yes, this property has an outdoor pool.

Is Best Western Smoky Mountain Inn pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Smoky Mountain Inn?

Self parking is free at this property.

What time is check-in at Best Western Smoky Mountain Inn?

Check-in start time: 4 PM; Check-in end time: midnight.

What time is check-out at Best Western Smoky Mountain Inn?

Check-out is at 11 AM.

Where is Best Western Smoky Mountain Inn located?

Situated in Waynesville, this hotel is within 2 mi (3 km) of Balsam Spa, Folkmoot Friendship Center, and Hazelwood Soap Company. Shelton House and Museum of North Carolina Handicrafts are also within 3 mi (5 km).

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Best Western Smoky Mountain Inn Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 554 out of 960 reviews
Rating 8 - Good. 295 out of 960 reviews
Rating 6 - Okay. 79 out of 960 reviews
Rating 4 - Poor. 17 out of 960 reviews
Rating 2 - Terrible. 15 out of 960 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean, convenient, easy to check in and good geographical location
Stayed 2 nights in Aug 2025

10/10 Excellent

Kim

Liked: Amenities
Will stay there again
Stayed 2 nights in Jul 2025

10/10 Excellent

cuteenglishteacher LLC

Liked: Cleanliness, staff & service, property conditions & facilities
The parking was wonderful and it was quiet. The staff were wonderful!
Stayed 1 night in Jul 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice stay. Very clean and the staff are very friendly. Close to interstate, shopping, and restaurants choices.
Stayed 4 nights in Jun 2025

8/10 Good

Dustin

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Staff was great but property was very noisy and access (drive) was not good. Mud everywhere. Room was very clean and price was fair.
Stayed 1 night in Apr 2025

8/10 Good

Betsy

Liked: Cleanliness, staff & service
It was so close to the Blue Ridge Parkway!
Stayed 1 night in Jun 2025

10/10 Excellent

Julie

Liked: Cleanliness, property conditions & facilities
Beautiful views
Stayed 1 night in Jun 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great getaway in the mountains and quiet location close to all things needed!
Stayed 2 nights in May 2025

10/10 Excellent

Fridah

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful views and excellent service
Stayed 2 nights in May 2025

10/10 Excellent

Bill

Liked: Cleanliness, property conditions & facilities
Property was well maintained. Staff were pleasant. The only negatives were the shipping containers in the parking lot blocked our view and the pool was closed. Otherwise, we would definitely recommend this hotel.
Stayed 3 nights in Jul 2025

10/10 Excellent

lucy

Was really welcoming
Stayed 1 night in Jun 2025

10/10 Excellent

George Ann

Liked: Cleanliness, amenities, property conditions & facilities
Very pleasant staff. Beds very comfortable. Nice breakfast buffet. Lovely setting and grounds.
Stayed 1 night in May 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is amazing I have stayed there again since this trip and just booked another one
Stayed 3 nights in Feb 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Thumbs 👍
Stayed 2 nights in Jun 2025

8/10 Good

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, clean room, very convenient location just off the highway… will stay there again
Stayed 1 night in Mar 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very kind very caring and it was just an overall very nice place to stay. We would stay there again.
Stayed 4 nights in Apr 2025

10/10 Excellent

Danielle

Liked: Cleanliness, amenities, property conditions & facilities
So clean & pretty inside and out! Absolutely beautiful mountain views..kind staff..good breakfast, waffle maker, cereal, toast, yogurt, fruit & more. Walmart & shopping & restaurants 5 minutes down the road. Felt very comfortable & safe during our stay :) Hope to go back one day!
Stayed 2 nights in May 2025

8/10 Good

Melinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Beds were a little small for two people-I thought I remembered them being bigger last year. Nice staff. Okay selections for breakfast. Quiet beautiful area. Will probably stay there again next year.
Stayed 3 nights in Jun 2025

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place and price

Clean, quick, efficient, and quiet. All the things you hope for in a stay. Easy to get to and close to restaurants.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, friendly staff
Stayed 1 night in Mar 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 2 nights in Dec 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
exceeded our expectations, everything was spot on, the property os well maintained, lawn care was there during our stay, a gentleman inspecting and replacing fire extinguishers. and it is clean. one ice machine broke or was just out of ice, but i know ice machines and they break alot, but they have two, so not a big deal. i will return to stay again!!
Stayed 4 nights in Jul 2025

8/10 Good

Abraham

Liked: Amenities
The room was big and beds are good and comfortable. The sink, bathtub and toilet seats were low like it was designed for children. Breakfast can be called snacks. The night clerks were nice and friendly.
Stayed 3 nights in May 2025

10/10 Excellent

Jane

Liked: Amenities, property conditions & facilities
Easy access to the freeway. Close to the family I was visiting
Stayed 1 night in Mar 2025

10/10 Excellent

JANELLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Driveway is in poor condition
Stayed 4 nights in Jul 2025