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Best Western Smoky Mountain Inn

2.5 star property
Hotel in Waynesville with free breakfast and a fitness center

Choose dates to view prices

Best Western Smoky Mountain Inn is in the heart of the Smokies. Guests enjoy a continental breakfast before exploring. After adventures, refresh in the outdoor pool. In-room WiFi, a fitness center, and a 24-hour business center keep everyone connected.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Pool
  • 24/7 front desk
  • Air conditioning
  • Parking included

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(23 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Bathtub, free toiletries, hair dryer, towels

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(32 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, iron/ironing board

Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Mountain View

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Refrigerator & Microwave, Mountain View

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View

8.4 out of 10
Very good
(16 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Map
130 Shiloh Trl, Waynesville, NC, 28786

What's nearby

  • Hazelwood Soap Company - 2 min drive - 1.5 miles
  • Folkmoot Friendship Center - 2 min drive - 1.1 miles
  • Balsam Spa - 2 min drive - 1.5 miles
  • Lake Junaluska Conference and Retreat Center - 8 min drive - 6.1 miles
  • Harrahs Cherokee Casino - 38 min drive - 27.1 miles

Getting around

  • Asheville Regional Airport (AVL) - 43 min drive

Restaurants

  • ‪Taco Bell - ‬15 min walk
  • ‪Frog Level Brewing Co. - ‬5 min drive
  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬2 min drive
  • ‪Maggie's Galley - ‬3 min drive
  • ‪Blue Ridge Beer Hub - ‬5 min drive

About this property

Best Western Smoky Mountain Inn

Property highlights
You can look forward to free continental breakfast, a gym, and a 24-hour business center at Best Western Smoky Mountain Inn. Guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool
  • Free self parking
  • A 24-hour front desk, a front-desk safe, and a vending machine
  • Smoke-free premises and luggage storage
  • Guest reviews give top marks for the helpful staff and location
Room features
All 58 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with bathtubs and free toiletries
  • Flat-screen TVs with cable channels
  • Refrigerators, microwaves, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Business services

  • 24-hour business center
  • Conference space

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator (single-level property)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

BEST WESTERN Smoky Mountain
BEST WESTERN Smoky Mountain Inn
BEST WESTERN Smoky Mountain Inn Waynesville
BEST WESTERN Smoky Mountain Waynesville
Best Western Smoky Mountain Hotel Waynesville
Best Western Waynesville
Waynesville Best Western
Smoky Mountain Waynesville
Best Western Smoky Mountain Inn Hotel
Best Western Smoky Mountain Inn Waynesville
Best Western Smoky Mountain Inn Hotel Waynesville

Frequently asked questions

Does Best Western Smoky Mountain Inn have a pool?

Yes, this property has an outdoor pool.

Is Best Western Smoky Mountain Inn pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Smoky Mountain Inn?

Check-in start time: 4 PM; Check-in end time: midnight.

What time is check-out at Best Western Smoky Mountain Inn?

Check-out is at 11 AM.

Where is Best Western Smoky Mountain Inn located?

Situated in Waynesville, this hotel is within 2 mi (3 km) of Balsam Spa, Folkmoot Friendship Center, and Hazelwood Soap Company. Shelton House and Museum of North Carolina Handicrafts are also within 3 mi (5 km).

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Best Western Smoky Mountain Inn Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 580 out of 1002 reviews
Rating 8 - Good. 306 out of 1002 reviews
Rating 6 - Okay. 83 out of 1002 reviews
Rating 4 - Poor. 17 out of 1002 reviews
Rating 2 - Terrible. 16 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Reynald

Liked: Cleanliness, property conditions & facilities
This is my go to hotel when in the area, clean comfortable quiet plenty of parking
Stayed 3 nights in Oct 2025

10/10 Excellent

Brett

Liked: Cleanliness, amenities, property conditions & facilities
Clean, great location, friendly staff. Will stay again!
Stayed 2 nights in Oct 2025

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful location, clean, spacious rooms, pleasant, courteous staff, reasonable rates, plenty of parking, decent breakfast. All in all, worked perfectly for our needs.
Stayed 2 nights in Nov 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Average hotel
Stayed 1 night in Nov 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and staff very friendly
Stayed 1 night in Oct 2025

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and fresh, the staff was very friendly and helpful. The location was beautiful with amazing views.
Stayed 3 nights in Oct 2025

6/10 Okay

Ralph

Disliked: Amenities
For a place to crash this place is fine… Clean, convenient, adequate in every way. But it is old, dated, very very basic and well outside the main part of Waynesville. So nothing particular to draw you here unless you just want a cheap night's crash.
Stayed 2 nights in Nov 2025

10/10 Excellent

Ashok

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable.The parking was easy and the continental breakfast was good.
Stayed 1 night in Sep 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very affordable. The room was clean, a great view, quiet and the staff very friendly. I would recommend staying here!
Fire pit area.
Looking toward the pool.
Just a pretty view!
Cute bench, there are also rocking chairs.
Stayed 1 night in Sep 2025

8/10 Good

ashley

Very nice view of the mountains
Stayed 1 night in Oct 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and hotel is somewhat convenient to WCU.
Stayed 2 nights in Sep 2025

10/10 Excellent

Micah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms. Friendly staff. Well kept.
Stayed 3 nights in Oct 2025

10/10 Excellent

Danny Ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience. Very comfortable bed. Extra clean room and bath. All amenities, both inside and out, in top condition. Staff friendly and professional. A hidden gem!
Stayed 1 night in Oct 2025

10/10 Excellent

Lori

Liked: Cleanliness, amenities
Staff was accommodating. Clean, beautiful landscaping Nice views.
Stayed 2 nights in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean, convenient, easy to check in and good geographical location
Stayed 2 nights in Aug 2025

8/10 Good

DENNIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy. Room was clean. Bathroom was clean. Breakfast was satisfactory, although i would have liked a hot breakfast. They just had waffles, no eggs and bacon. Breakfast staff was excellent and very helpful with information. Overall, we enjoyed our visit and would stay again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Kim

Liked: Amenities
Will stay there again
Stayed 2 nights in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Staff / convenient
Stayed 3 nights in Sep 2025

8/10 Good

Wendell

Liked: Cleanliness, staff & service
Okay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice view, clean, and wonderful staff.
Stayed 2 nights in Jun 2025

8/10 Good

Harvey

Liked: Staff & service, room comfort

Nice Mountain Lodging

Hotel is in a great location, and room was generally clean. There were some insects in the room that appeared. Overall a comfortable stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

cuteenglishteacher LLC

Liked: Cleanliness, staff & service, property conditions & facilities
The parking was wonderful and it was quiet. The staff were wonderful!
Stayed 1 night in Jul 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay

Very clean and friendly people. The pool was nice too. Would definitely recommend.
Stayed 2 nights in Jul 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice stay. Very clean and the staff are very friendly. Close to interstate, shopping, and restaurants choices.
Stayed 4 nights in Jun 2025

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
I love this place I stay here all the time.
Stayed 6 nights in May 2025
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