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Best Western Smoky Mountain Inn

2.5 star property
Hotel in Waynesville with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Best Western Smoky Mountain Inn

BBQ/picnic area
Outdoor pool
In-room safe, desk, laptop workspace, iron/ironing board
Property amenity
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Pool
  • 24/7 front desk
  • Air conditioning
  • Parking included

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Mountain View

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Refrigerator & Microwave, Mountain View

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Bathtub, free toiletries, hair dryer, towels

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, iron/ironing board

Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
130 Shiloh Trl, Waynesville, NC, 28786

What's nearby

  • Balsam Spa - 3 min drive - 1.5 miles
  • Blue Ridge Parkway Balsam Entrance - 6 min drive - 4.7 miles
  • Lake Junaluska Conference and Retreat Center - 8 min drive - 5.7 miles
  • Wheels Through Time Museum - 16 min drive - 10.5 miles
  • Maggie Valley Festival Grounds - 17 min drive - 11.0 miles

Getting around

  • Asheville Regional Airport (AVL) - 43 min drive

Restaurants

  • ‪Taco Bell - ‬15 min walk
  • ‪Singletree Heritage Kitchen - ‬5 min drive
  • ‪Papas & Beer - ‬2 min drive
  • ‪Bocelli's Italian Eatery - ‬5 min drive
  • ‪Maggie's Galley - ‬3 min drive

About this property

Best Western Smoky Mountain Inn

Property highlights
You can look forward to free continental breakfast, a gym, and a 24-hour business center at Best Western Smoky Mountain Inn. Guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool
  • Free self parking
  • A front-desk safe, a 24-hour front desk, and a vending machine
  • Luggage storage and smoke-free premises
  • Guest reviews give top marks for the helpful staff and location
Room features
All 58 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with bathtubs and free toiletries
  • Flat-screen TVs with cable channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Business services

  • 24-hour business center
  • Conference space

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator (single-level property)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

BEST WESTERN Smoky Mountain
BEST WESTERN Smoky Mountain Inn
BEST WESTERN Smoky Mountain Inn Waynesville
BEST WESTERN Smoky Mountain Waynesville
Best Western Smoky Mountain Hotel Waynesville
Best Western Waynesville
Waynesville Best Western
Smoky Mountain Waynesville
Best Western Smoky Mountain Inn Hotel
Best Western Smoky Mountain Inn Waynesville
Best Western Smoky Mountain Inn Hotel Waynesville

Frequently asked questions

Does Best Western Smoky Mountain Inn have a pool?

Yes, this property has an outdoor pool.

Is Best Western Smoky Mountain Inn pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Smoky Mountain Inn?

Self parking is free at this property.

What time is check-in at Best Western Smoky Mountain Inn?

Check-in start time: 4 PM; Check-in end time: midnight.

What time is check-out at Best Western Smoky Mountain Inn?

Check-out is at 11 AM.

Where is Best Western Smoky Mountain Inn located?

Situated in Waynesville, this hotel is 1.7 mi (2.7 km) from Balsam Spa and within 6 mi (10 km) of LoneBackpacker Gallery of World Photography and Smoky Mountain Jumphouse. Barber Orchard Fruitstand and Waynesville Dog Park are also within 6 mi (10 km).

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Best Western Smoky Mountain Inn Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 527 out of 908 reviews
Rating 8 - Good. 279 out of 908 reviews
Rating 6 - Okay. 73 out of 908 reviews
Rating 4 - Poor. 16 out of 908 reviews
Rating 2 - Terrible. 13 out of 908 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great getaway in the mountains and quiet location close to all things needed!
Stayed 2 nights in May 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very kind very caring and it was just an overall very nice place to stay. We would stay there again.
Stayed 4 nights in Apr 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is amazing I have stayed there again since this trip and just booked another one
Stayed 3 nights in Feb 2025

6/10 Okay

lane

Liked: Cleanliness
Fine for the price.
Stayed 1 night in May 2025

10/10 Excellent

Jane

Liked: Amenities, property conditions & facilities
Easy access to the freeway. Close to the family I was visiting
Stayed 1 night in Mar 2025

8/10 Good

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and staff was helpful The area around the designated smoking area had full trash can and where you put out cigarettes was full during my entire stay.
Stayed 5 nights in Mar 2025

6/10 Okay

Andrea

Liked: Staff & service
There is construction in progress next to this property. Storage containers making the parking very limited and difficult. During the day the area is noisy with construction workers blasting loud music.
Stayed 1 night in May 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 2 nights in Dec 2024

10/10 Excellent

Tamara

Liked: Amenities
Clean and well priced
Stayed 1 night in Feb 2025

10/10 Excellent

Brielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we first got there the ladies in the office instantly started picking on my husband about feeding him to a bear! We absolutely loved it! They were so sweet and showed so much southern kindness to us! The rooms were clean, the beds were soft and comfortable, the view over looking the mountains was breathtaking! We came down for mini nats in Maggie valley! The only negative I would say is there is no room for trailer parking at all. We made it work and the ladies in the office were a great help! Definitely will be booking again for next years show!
Stayed 3 nights in Apr 2025

8/10 Good

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Highway noise is loud. Ask for a room away from the highway. Access road needs some work. Walls between rooms are lacking sound insulation.
Stayed 2 nights in Apr 2025

10/10 Excellent

Olga

Very clean room.
Stayed 1 night in Feb 2025

6/10 Okay

James

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly breakfast staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Vanitha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and amazing location
Stayed 1 night in Jul 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet and good views from the property other than the construction next door.
Stayed 1 night in Jan 2025

8/10 Good

Treva

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here 5 or 6 times through the years for conferences. Good price....basic but adequate. Bed was more comfortable than some other higher price hotels. When you are not in your room for the entire day, you really just need a good bed and clean room.
Stayed 2 nights in Feb 2025

6/10 Okay

Brian

Disliked: Amenities, property conditions & facilities
This an average budget level motel (doors open to parking lot). Area appears generally safe. Off main highway, road entrance in need of repair; parking lot generally clean. The first room had a definite smoke and mildew odor, but staff was accommodating in assigning a new room.
Stayed 1 night in Feb 2025

8/10 Good

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was quiet
Stayed 1 night in Jan 2025

8/10 Good

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was an "old-school", 2-story, doors to the outside model. Convenient and very quiet. COZY. Close to shopping and restaurants. I'd stay here again.
Stayed 1 night in Dec 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a basic place to stay it was great.
Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for Thanksgiving and loved it. Housekeeping did a great job with keeping our room clean. Breakfast wasn’t that great, they need more options for food but other than that, it was great.
Stayed 2 nights in Nov 2024

8/10 Good

Pat

Liked: Cleanliness, staff & service, property conditions & facilities
In my commending the “quality furniture”, everything was heavy and strong, built to endure. Especially appreciated were the metal front doors. Now for the four stars, hospitality should be number one with hotels and motels. Air BnBs tend to show this by gracious additions of amenities and other little perks. Hotels will often allow for early checkin, even it it means changing the room of stay. We needed that early checkin. After an all night flight which included a switch of airplanes, we were tired. We were an hour early. We willingly paid the extra fee. But the “tight ship” attitude marred an otherwise pleasant multiple days stay. It was a “business” over “welcoming” methodology that, to us, was unnecessary.
Stayed 4 nights in Apr 2025

10/10 Excellent

trisha

Liked: Cleanliness, staff & service, property conditions & facilities
nice little town with a great view.
Stayed 2 nights in Sep 2024

10/10 Excellent

CHADRIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beds are comfortable
Stayed 1 night in Nov 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
It is an old style motel, but clean and welcoming. Small but nice bathroom and comfortable beds. Very skimpy breakfast and heat was a bit challenged. Not my usual Marriott, but comfortable and pleasant all totaled, if sparse.
Stayed 4 nights in Nov 2024