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Best Western Smoky Mountain Inn

2.5 star property
Hotel in Waynesville with free breakfast and a fitness center

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Photo gallery for Best Western Smoky Mountain Inn

BBQ/picnic area
In-room safe, desk, laptop workspace, iron/ironing board
Outdoor pool
Lobby
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Pool
  • 24/7 front desk
  • Air conditioning
  • Parking included

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View

8.2 out of 10
Very good
(13 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Mountain View

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Refrigerator & Microwave, Mountain View

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(30 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Bathtub, free toiletries, hair dryer, towels

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(21 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, iron/ironing board

Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
130 Shiloh Trl, Waynesville, NC, 28786

What's nearby

  • Balsam Spa - 2 min drive - 1.5 miles
  • Blue Ridge Parkway Balsam Entrance - 6 min drive - 5.1 miles
  • Lake Junaluska Golf Course - 7 min drive - 5.6 miles
  • Lake Junaluska Conference and Retreat Center - 8 min drive - 5.8 miles
  • Maggie Valley Festival Grounds - 16 min drive - 8.1 miles

Getting around

  • Asheville Regional Airport (AVL) - 43 min drive

Restaurants

  • ‪Taco Bell - ‬15 min walk
  • ‪Singletree Heritage Kitchen - ‬5 min drive
  • ‪Papas & Beer - ‬2 min drive
  • ‪Bocelli's Italian Eatery - ‬5 min drive
  • ‪Wendy's - ‬6 min drive

About this property

Best Western Smoky Mountain Inn

Property highlights
You can look forward to free continental breakfast, a gym, and a 24-hour business center at Best Western Smoky Mountain Inn. Guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool
  • Free self parking
  • A front-desk safe, a 24-hour front desk, and smoke-free premises
  • A vending machine and luggage storage
  • Guest reviews give top marks for the helpful staff and location
Room features
All 58 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with bathtubs and free toiletries
  • Flat-screen TVs with cable channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Business services

  • 24-hour business center
  • Conference space

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator (single-level property)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

BEST WESTERN Smoky Mountain
BEST WESTERN Smoky Mountain Inn
BEST WESTERN Smoky Mountain Inn Waynesville
BEST WESTERN Smoky Mountain Waynesville
Best Western Smoky Mountain Hotel Waynesville
Best Western Waynesville
Waynesville Best Western
Smoky Mountain Waynesville
Best Western Smoky Mountain Inn Hotel
Best Western Smoky Mountain Inn Waynesville
Best Western Smoky Mountain Inn Hotel Waynesville

Frequently asked questions

Does Best Western Smoky Mountain Inn have a pool?

Yes, this property has an outdoor pool.

Is Best Western Smoky Mountain Inn pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Smoky Mountain Inn?

Self parking is free at this property.

What time is check-in at Best Western Smoky Mountain Inn?

Check-in start time: 4 PM; Check-in end time: midnight.

What time is check-out at Best Western Smoky Mountain Inn?

Check-out is at 11 AM.

Where is Best Western Smoky Mountain Inn located?

Situated in Waynesville, this hotel is within 2 mi (3 km) of Balsam Spa, Folkmoot Friendship Center, and Hazelwood Soap Company. Shelton House and Museum of North Carolina Handicrafts are also within 3 mi (5 km).

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Best Western Smoky Mountain Inn Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 545 out of 942 reviews
Rating 8 - Good. 288 out of 942 reviews
Rating 6 - Okay. 78 out of 942 reviews
Rating 4 - Poor. 17 out of 942 reviews
Rating 2 - Terrible. 14 out of 942 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10

Really nice stay. Very clean and the staff are very friendly. Close to interstate, shopping, and restaurants choices.
Stayed 4 nights in Jun 2025

8/10

It was so close to the Blue Ridge Parkway!
Stayed 1 night in Jun 2025

10/10

Wonderful views and excellent service
Stayed 2 nights in May 2025

10/10

Great getaway in the mountains and quiet location close to all things needed!
Stayed 2 nights in May 2025

10/10

Was really welcoming
Stayed 1 night in Jun 2025

10/10

Very pleasant staff. Beds very comfortable. Nice breakfast buffet. Lovely setting and grounds.
Stayed 1 night in May 2025

10/10

Thumbs 👍
Stayed 2 nights in Jun 2025

10/10

Staff is amazing I have stayed there again since this trip and just booked another one
Stayed 3 nights in Feb 2025

10/10

So clean & pretty inside and out! Absolutely beautiful mountain views..kind staff..good breakfast, waffle maker, cereal, toast, yogurt, fruit & more. Walmart & shopping & restaurants 5 minutes down the road. Felt very comfortable & safe during our stay :) Hope to go back one day!
Stayed 2 nights in May 2025

8/10

Clean room. Beds were a little small for two people-I thought I remembered them being bigger last year. Nice staff. Okay selections for breakfast. Quiet beautiful area. Will probably stay there again next year.
Stayed 3 nights in Jun 2025

10/10

Everyone was very kind very caring and it was just an overall very nice place to stay. We would stay there again.
Stayed 4 nights in Apr 2025

8/10

Friendly staff, clean room, very convenient location just off the highway… will stay there again
Stayed 1 night in Mar 2025

10/10

Very clean, friendly staff
Stayed 1 night in Mar 2025

10/10

Great stay!
Stayed 2 nights in Dec 2024

8/10

The room was big and beds are good and comfortable. The sink, bathtub and toilet seats were low like it was designed for children. Breakfast can be called snacks. The night clerks were nice and friendly.
Stayed 3 nights in May 2025

10/10

Easy access to the freeway. Close to the family I was visiting
Stayed 1 night in Mar 2025

10/10

We were a bit hesitant to book since the only option left was a smoking room, but to our surprise, it didn’t smell at all or show any signs of being used as one. That was a huge relief! The bathroom was quite small, but the beds were comfortable and we slept well. The complimentary bag left on the table was a really nice touch and made us feel welcome. Even though we didn’t arrive on motorcycles, it was great to see that the hotel offers rags at the front desk to help clean off bikes. Coming from a biker family, I really appreciated that thoughtful gesture. Overall, it was a pleasant stay and we’d be happy to return.
Stayed 1 night in Jun 2025

10/10

Clean and well priced
Stayed 1 night in Feb 2025

4/10

In our room, the beds were the most uncomfortable beds I've slept on in a long time. Also, the bathrooms for some mysterious reason, have no exhaust vent. There's a small, 4x6 vent-like thing in the wall, but that is definitely not an exhaust vent. The property is located very close to the Blue Ridge Parkway, which is great. Staff was very friendly. They just need to upgrade the beds and put some exhaust fans in the rooms and that will help.
Stayed 2 nights in May 2025

6/10

Friendly breakfast staff.
Stayed 1 night in Dec 2024

6/10

I didnt like the fact that they was rude to my kids and hubby
Stayed 2 nights in May 2025

6/10

There is construction in progress next to this property. Storage containers making the parking very limited and difficult. During the day the area is noisy with construction workers blasting loud music.
Stayed 1 night in May 2025

10/10

Clean, quiet and good views from the property other than the construction next door.
Stayed 1 night in Jan 2025

10/10

For a basic place to stay it was great.
Stayed 1 night in Sep 2024

10/10

When we first got there the ladies in the office instantly started picking on my husband about feeding him to a bear! We absolutely loved it! They were so sweet and showed so much southern kindness to us! The rooms were clean, the beds were soft and comfortable, the view over looking the mountains was breathtaking! We came down for mini nats in Maggie valley! The only negative I would say is there is no room for trailer parking at all. We made it work and the ladies in the office were a great help! Definitely will be booking again for next years show!
Stayed 3 nights in Apr 2025