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Best Western Plus River Escape Inn & Suites

2.5 star property
Travelers relax on sun loungers by the indoor pool or venture to nearby Southwestern Community College from this well-positioned mountain retreat

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Photo gallery for Best Western Plus River Escape Inn & Suites

Property amenity - Best Western Plus River Escape Inn & Suites (Dillsboro)
Exterior - Best Western Plus River Escape Inn & Suites (Dillsboro)
Room amenity - Best Western Plus River Escape Inn & Suites (Dillsboro)
Free daily full breakfast - Best Western Plus River Escape Inn & Suites (Dillsboro)
Indoor pool, open 10:00 AM to 10:00 PM, sun loungers - Best Western Plus River Escape Inn & Suites (Dillsboro)
The Best Western Plus River Escape Inn & Suites blends college town energy with mountain getaway vibes. Guests enjoy a complimentary breakfast, relax in the spa tub, or swim in the indoor pool. Practical comforts include an elevator and 24/7 front desk service.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, River View

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Refrigerator & Microwave, River View

9.4 out of 10
Exceptional
(24 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Jetted Tub, River View (with Sofabed)

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, 1 King Bed, Jetted Tub, River View (with Sofabed)

8.2 out of 10
Very good
(10 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Refrigerator & Microwave, River View (with Sofabed)

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, 1 King Bed, Refrigerator & Microwave, River View (with Sofabed)

9.2 out of 10
Wonderful
(15 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.0 out of 10
Wonderful
(55 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Refrigerator & Microwave, River View

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, 2 Queen Beds, Refrigerator & Microwave, River View

9.8 out of 10
Exceptional
(19 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Queen Beds, River View, Corner

Suite, 2 Queen Beds, River View, Corner | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, 2 Queen Beds, River View, Corner

9.4 out of 10
Exceptional
(38 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • Free WiFi

Corner Two Queen Suite with River View

  • Sleeps 4
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Accessible, Balcony

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, 2 Queen Beds, Accessible, Balcony

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

King Suite with Sitting Area and Sofa Bed

  • Sleeps 4
  • Free WiFi

About the neighborhood

Located in Dillsboro, Best Western Plus River Escape Inn & Suites is in the mountains and on a river. Gold City Gem Mine and Oconaluftee Indian Village are notable landmarks, and the area's natural beauty can be seen at Blue Ridge Parkway Balsam Entrance and Great Smoky Mountains National Park. Don't miss out on a visit to Great Smoky Mountains Railroad. Kayaking and water tubing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and ziplining nearby. Visit our Dillsboro travel guide
Map
248 WBI Drive, Dillsboro, NC, 28725

What's nearby

  • Tuckasegee River
    Tuckasegee River
    1 min walk - 0.1 miles
  • Western Carolina University
    Western Carolina University
    11 min drive - 7.2 miles
  • Smoky Mountains Railroad Scenic Train, adjacent to the Tuckasegee River. It is a freight and heritage railroad in Western North Carolina
    Great Smoky Mountains Railroad
    21 min drive - 16.9 miles
  • Harrahs Cherokee Casino
    Harrahs Cherokee Casino
    23 min drive - 14.1 miles
  • Great Smoky Mountains National Park
    Great Smoky Mountains National Park
    25 min drive - 19.4 miles

Getting around

  • Asheville Regional Airport (AVL)
    57 min drive

Restaurants

  • McDonald's
    8 min drive
  • Jack The Dipper
    9 min drive
  • Mabel's Kitchen
    3 min drive
  • South of Philly
    8 min drive
  • Big Nick’s Bbq
    9 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 650 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • On a river
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Best Western Plus River Escape Inn & Suites have a pool?

Yes, this property has an indoor pool. Pool access is from 10:00 AM–10:00 PM.

Is Best Western Plus River Escape Inn & Suites pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Plus River Escape Inn & Suites?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Best Western Plus River Escape Inn & Suites?

Check-out is at 11 AM.

Where is Best Western Plus River Escape Inn & Suites located?

Situated on a river, this hotel is within 9 mi (15 km) of Southwestern Community College, Harris Regional Hospital, and Western Carolina University. Gold City Gem Mine and Harrahs Cherokee Casino are also within 16 mi (25 km).

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Reviews

Best Western Plus River Escape Inn & Suites Reviews

9.0

Wonderful

9.2

Cleanliness

9.0

Amenities

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 713 out of 1018 reviews
Rating 8 - Good. 184 out of 1018 reviews
Rating 6 - Okay. 59 out of 1018 reviews
Rating 4 - Poor. 28 out of 1018 reviews
Rating 2 - Terrible. 34 out of 1018 reviews

Reviews

Verified

8/10 Good

Viswanathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is conveniently located and the rooms have some good river views.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BREAKFAST WAS GREAT The view was very nice LOCATION was scenic
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! comfy bed, clean room, grounds and gardens were beautiful along the river. Very nice, helpful staff all around, and breakfast was good. Thank you for a good one night, last minute stay.
Stayed 1 night in May 2026
Verified

8/10 Good

alon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and large and quiet. The beds were comfortable. The gym had a few machines that were out of order. The breakfast was good but needed a few more choices. The river view is beautiful. We would stay here again.
Stayed 4 nights in Jun 2026
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views, friendly staff, comfortable rooms
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super friendly and helpful! Stay was great! Rooms were clean the outdoor sitting area was beautiful. Would stay again.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was excellent. Room was comfortable and quiet. Unfortunately, the hotel gave our room away. My mom slept on a roll bed.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Jaquelyn

Liked: Cleanliness, staff & service
The staff was so friendly and really made us feel welcome. The breakfast was pretty good with lots of options and the river view was wonderful
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, Great view from the balcony 👌
Elk near The National Park
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Calming river views
Stayed 1 night in Apr 2026
Verified

8/10 Good

Penny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a beautiful view outside on the deck, however our room faced the parking lot on the first level. We could not open our curtains because of a direct view into our room
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked this place. Comfy beds. Beautiful water views. Would stay again. I also liked the proximity to downtown but with a secluded feel. This property is showing a lot of age and wear though. Example..the material on the seats in the lobby and breakfast area is wearing off pretty badly. Definitely needs new seating. The breakfast food is not very good either. It looked good but didn’t taste good. It was free, so I can’t complain too much.
Stayed 1 night in May 2026
Verified

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes. Very peaceful. Nice breakfast and kind staff.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and responsive to requests.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here. The area seems a little sketchy but it is a great property on the river with a great breakfast, indoor pool with a hot tub, fire pit, and outdoor rocking chairs. Only thing I wish we did differently was get a room facing the water with a balcony. We would definitely stay again!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

edgell

Liked: Cleanliness, amenities, property conditions & facilities
Just a great vibe all around. Clean and cozy and friendly staff
Stayed 1 night in Feb 2026
Verified

8/10 Good

Timothy

Liked: Cleanliness, staff & service, amenities
Room was good; The bathtubshower rod was so low. The curtain was 10 inches on the bathfloor. The toliet was a child's size. I needed help getting odd the toliet. Breakfast was ok, except for the day old sauge patties served?. Staff were good.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Serdar

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property. Balcony room was worth it.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Lynn

The river view is beautiful and peaceful. The free breakfast was surprisingly good (not just a continental breakfast), and we used the indoor pool a lot. It was a delightful stay!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Genises

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment I arrived, I felt welcomed. Everyone was so helpful and friendly. The breakfast was great and there were plenty of options like eggs, sausages, cereal, yogurt, bagels, and muffins. The view in the back is beautiful. I instantly regretted not getting the balcony room when I saw the view in the back. The hotel is clean and the beds were very comfortable.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service
The breakfast offered many choices and we were happy about that. Bed was comfortable and we were only there one night but it was nice having a fridge and microwave in the room if needed. It was a good location for us to the wedding venue we were in town for.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Valerie

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly employees, pool and hot tub were nice, right on the river and close to eating and the smoky mountain train station. Room was clean and beds were comfortable.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Bobby

Liked: Cleanliness
Everything was nice. Jets in the the hot tub could have been better
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Margaret

Clean room. Friendly staff.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Carrie

Liked: Cleanliness, amenities, property conditions & facilities
Had a wonderful time, roo. Was clean and staff was great.
Stayed 2 nights in Feb 2026