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Frequently asked questions

Does Best Western Plus River Escape Inn & Suites have a pool?

Yes, this property has an indoor pool. Pool access is from 10:00 AM–10:00 PM.

Is Best Western Plus River Escape Inn & Suites pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Plus River Escape Inn & Suites?

Self parking is free at this property.

What time is check-in at Best Western Plus River Escape Inn & Suites?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Best Western Plus River Escape Inn & Suites?

Check-out is at 11 AM.

Where is Best Western Plus River Escape Inn & Suites located?

Situated on a river, this hotel is within 9 mi (15 km) of Southwestern Community College, Harris Regional Hospital, and Western Carolina University. Gold City Gem Mine and Harrahs Cherokee Casino are also within 16 mi (25 km).

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Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 682 out of 1003 reviews
Rating 8 - Good. 196 out of 1003 reviews
Rating 6 - Okay. 59 out of 1003 reviews
Rating 4 - Poor. 30 out of 1003 reviews
Rating 2 - Terrible. 36 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel by the river
Stayed 2 nights in Aug 2025

8/10 Good

Joseph

Liked: Cleanliness, property conditions & facilities
Loved that is was on the river and very peaceful
Stayed 2 nights in Aug 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Love this place, mainly because of the river. Clean and nice.
Stayed 1 night in Aug 2025

10/10 Excellent

Gayle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful River View!
Stayed 1 night in Aug 2025

10/10 Excellent

Vickie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were comfortable and the room very clean. Their breakfast is very good. They serve just about anything you could want for breakfast. This was our second stay at this hotel and will not be the last. We really enjoy this hotel and its location.
Stayed 3 nights in Jul 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, minutes from Dillsboro and Sylva.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The balcony overlooking the river was amazing. The firepit outside at night was lovely. Nice, quiet, clean hotel!
Stayed 1 night in Jul 2025

8/10 Good

Lamar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the view of the river and the overall quietness of the area. Easy to get to town just a few minutes away.
Stayed 3 nights in Jun 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room with shared balcony/patio on the river. Large clean indoor pool. Very peaceful setting but convenient. Will stay again
Stayed 1 night in Jul 2025

10/10 Excellent

Mary

Very nice property. Friendly helpful staff. Beautiful river. Nice seating area to sit and watch river.
Stayed 2 nights in Jul 2025

8/10 Good

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself is fabulous, so beautiful with the river. Perfect for a relaxing stay, while the staff are polite, they seemed bored and not talkative. The property would be 5 star with more attention to customer service and being personable with guests. The food is okay but the woman working was very welcoming.
Stayed 2 nights in Aug 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a truly pleasant experience (a diamond in the rough). The staff were friendly and helpful. Very nice hotel and room was comfortable. Breakfast was great with many choices of things to eat and drink. The back patio was right over a shallow creek and finally a very nice inside pool.
Stayed 3 nights in Jul 2025

8/10 Good

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot with a good view. I will probably come again if I pass through the area in the future
Stayed 1 night in Jul 2025

10/10 Excellent

doris

Liked: Cleanliness, staff & service, property conditions & facilities
great place to stay
Stayed 1 night in Jan 2025

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and friendly service from checkin
Stayed 1 night in Apr 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place definitely met and beat my expectations! Clean rooms, great staff and a heck of a view of the river!
Stayed 4 nights in May 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked being on the river and enjoying the scenery.
Stayed 2 nights in May 2025

8/10 Good

Abdul

Liked: Cleanliness, property conditions & facilities
Good location. Nice outdoor sitting on the deck by the river
Stayed 2 nights in Jun 2025

10/10 Excellent

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
The surrounding beauty! So very peaceful and quiet.
Stayed 1 night in Jun 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful place

Best place I have ever stayed since my daughter started college 4 years ago.
Stayed 2 nights in May 2025

8/10 Good

Christy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay when touring college.
Stayed 2 nights in Apr 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love this hotel

Awesome, beautiful, clean, fun
Stayed 1 night in May 2025

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Loved sitting by the stream, mental break…well deserved treat! Nice and quiet!
Stayed 3 nights in Jun 2025

10/10 Excellent

Kiera

Liked: Cleanliness, amenities, property conditions & facilities
First time at this location. Very nice.
Stayed 2 nights in Jun 2025

10/10 Excellent

Melinda

Liked: Cleanliness, amenities, property conditions & facilities
It was clean, we loved the view (right on the river). Everyone was really nice and the breakfast was excellent. It was a full breakfast, not just pastries. They had eggs, pancakes, bacon, sausage, toast. Lots of choices to eat. It was in kind of an out of the way place, so it was pretty quiet while we were there.
Stayed 2 nights in Jun 2025

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