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Bay Mountain Inn

2.5 star property
A tranquil retreat near Great Smoky Mountains National Park where travelers can stay connected with WiFi while enjoying convenient amenities

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Photo gallery for Bay Mountain Inn

Reception - Bay Mountain Inn (Cherokee)
Front of property - Bay Mountain Inn (Cherokee)
Deluxe Double Room, 2 Queen Beds | Desk, soundproofing, iron/ironing board, free WiFi - Bay Mountain Inn (Cherokee)
Combined shower/tub, hair dryer, towels - Bay Mountain Inn (Cherokee)
Breakfast area - Bay Mountain Inn (Cherokee)
Bay Mountain Inn provides a peaceful escape close to nature. Travelers appreciate the helpful staff while taking advantage of practical amenities including WiFi, laundry facilities, and an outdoor pool. The property offers free self-parking with space for RVs, buses, and trucks.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, 1 Queen Bed, Mobility Accessible

Room, 1 Queen Bed, Mobility Accessible | Desk, soundproofing, iron/ironing board, free WiFi

Room, 1 Queen Bed, Mobility Accessible

7.4 out of 10
Good
(3 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

LED TV

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(73 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Double Room, 2 Queen Beds

Desk, soundproofing, iron/ironing board, free WiFi

Deluxe Double Room, 2 Queen Beds

8.6 out of 10
Excellent
(50 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Suite, 1 King Bed with Sofa bed

Desk, soundproofing, iron/ironing board, free WiFi

Deluxe Suite, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

Downtown Cherokee, a neighborhood in Cherokee, is home to Bay Mountain Inn. The area's natural beauty can be seen at Great Smoky Mountains National Park, while Unto These Hills Outdoor Drama and Great Smoky Mountains Railroad are cultural highlights. Cherokee Botanical Garden and Nature Trail and Santa's Land Family Theme Park and Zoo are also worth visiting. Visit our Cherokee travel guide
Map
1455 Acquoni Road, Cherokee, NC, 28719

What's nearby

  • Cherokee_SmokeyMountainGold&RubyMine_553248621532656839_01
    Smokey Mountain Gold & Ruby Mine
    13 min walk - 0.7 miles
  • Oconaluftee Islands Park
    Oconaluftee Islands Park
    20 min walk - 1.1 miles
  • Museum of the Cherokee Indian
    Museum of the Cherokee Indian
    2 min drive - 1.1 miles
  • Cherokee_CherokeeWelcomeCenter_553248621551385148_05
    Cherokee Welcome Center
    2 min drive - 1.3 miles
  • Unto These Hills Outdoor Drama
    Unto These Hills Outdoor Drama
    3 min drive - 1.7 miles

Getting around

  • Asheville Regional Airport (AVL)
    78 min drive

Restaurants

  • Guy Fieri's Cherokee Kitchen + Bar
    6 min drive
  • Wicked Weed Pub at Harrah’s Cherokee Casino
    7 min drive
  • Noodle Bar
    7 min drive
  • Granny's Kitchen
    7 min drive
  • Soundbytes
    7 min drive

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Great Smokies Inn Cherokee
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  • Parking included
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9.4 out of 10, Exceptional, 1,927 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Onsite parking available only on request
  • Free secured, uncovered self parking on site
  • RV/bus/truck parking on site
  • Limited onsite self parking

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June 01 to October 11
Pool access available from 10:00 AM to 9:00 PM

Frequently asked questions

Does Bay Mountain Inn have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM–9:00 PM.

Is Bay Mountain Inn pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Bay Mountain Inn?

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM.

What time is check-out at Bay Mountain Inn?

Check-out is at 11:00 AM.

Where is Bay Mountain Inn located?

Located in Downtown Cherokee, this hotel is within 1 mi (2 km) of Smokey Mountain Gold & Ruby Mine and Great Smoky Mountains National Park. Harrahs Cherokee Casino is 3 mi (4.8 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Bay Mountain Inn Reviews

8.8

Excellent

9.2

Cleanliness

8.6

Location

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 575 out of 1006 reviews
Rating 8 - Good. 294 out of 1006 reviews
Rating 6 - Okay. 89 out of 1006 reviews
Rating 4 - Poor. 24 out of 1006 reviews
Rating 2 - Terrible. 24 out of 1006 reviews

Reviews

Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good bargain clean nice room for great price if reserved through expedia
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Will

Easy, safe and clean. What more could you ask for?
Stayed 1 night in May 2026
Verified

10/10 Excellent

Alvado

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the front desk stood out the most, she was helpful and polite.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Marjorie

Liked: Cleanliness
Clean room. Front desk staff was awesome! Super pleasant!
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Very clean and comfortable, but staff was very rude and sassy.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Kaitlin

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Comfortable beds at a great price. Normally we have no issues when we stay, but this time we arrived late due to the holiday weekend traffic. I paid in advance for 3 nights. When we arrived at the hotel at 11:53 we were informed by the condescending woman at the front desk that we were 7 minutes away from getting our reservation canceled. No where on the site does it say you must be checked in by midnight. I couldn’t believe it. Even if I hadn’t shown up that night, I had again paid for 3 nights in advance, so to be threatened to have my entire reservation canceled because we weren’t checked in by midnight is completely ridiculous. There are many places to stay around and it’s service like that, that will have me choosing to stay somewhere else.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing fancy but I didn't need fancy. For the price it was a very good deal.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Linda

Liked: Cleanliness, staff & service
It was nice to have a laundry room since we've been traveling a while. The locations is excellent and the owners are good people. However, some of the room conditions could be improved during off season. Examples from our room include a desk chair that would flip you over; and a toilet that rocked with a seat that looked burnt under the lid. Just minor stuff. Overall, it was a quite, nice place to stay. We've stayed here several times now and each time has been comfortable.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Lily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly! Great prices, comfy beds
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Shelia

Liked: Cleanliness, amenities, property conditions & facilities
Clean room friendly staff
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
Very nice. rooms were clean and personal were friendly.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, amenities
The cleanliness was above and beyond. Access to the property was easy and convenient. Safety was a big factor and I felt well protected in the area we were in off the main hustle and bustle near the casino.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean, staff was friendly, beds were very comfortable.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

carol

Liked: Cleanliness, staff & service, amenities
The room was very clean. Staff was very nice. Location was convenient and quiet. The only problem we had was toilet wasn't working properly and was hard to flush.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and comfortable beds. For a fishing trip so met our needs.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

teresa

Liked: Cleanliness, amenities, property conditions & facilities
Clean comfortable homey fill. Staff is very polite, kind and considerate . They go above and beyond to make the stay great. Would highly recommend
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable beds. Super friendly staff.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Tonya

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfy
Stayed 1 night in Nov 2025
Verified

8/10 Good

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and really soft mattress. Staff was extremely helpful.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness
Room was clean. Guy on dayshift not very personalble but the lady at night was very friendly.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Christopher

Liked: Cleanliness, staff & service
Clean room. Great value for the money!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and accommodations comfortable. Easy to access attractions
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price and great staff
Stayed 1 night in Aug 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service
Easy check-in polite staff. Comfortable stay
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

zongwen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Stay

Very nice hotel with the good price, the room was clean and quiet. The staff was very nice and friendly.
Stayed 1 night in Aug 2025