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Bay Mountain Inn

Property class: 2.5

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Photo gallery for Bay Mountain Inn

A hotel lobby with a reception desk, a stone wall, patterned chairs, and a lamp. - Bay Mountain Inn (Cherokee)
A kitchen area with a coffee machine, a waffle maker, and a sign indicating no breakfast outside. - Bay Mountain Inn (Cherokee)
A long, narrow hallway with carpeted floors and doors on both sides. - Bay Mountain Inn (Cherokee)
Two single beds with wooden headboards, white bedding, and green throw blankets. There are framed botanical prints on the walls. - Bay Mountain Inn (Cherokee)
A building entrance with glass doors, a visible interior hallway, and a trash bin outside. - Bay Mountain Inn (Cherokee)
Bay Mountain Inn provides amenities like free continental breakfast and laundry facilities. Guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Laundry

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, 1 Queen Bed, Mobility Accessible

A hotel room with a bed, two bedside lamps, a TV, a desk, and a window with curtains.

Room, 1 Queen Bed, Mobility Accessible

8.4 out of 10
Very good
(6 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

A hotel room with a bed, two bedside lamps, a nightstand, a chair, and two framed pictures on the wall.

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(82 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Queen Beds

Two double beds with headboards, a nightstand with a lamp, and a framed botanical print on the wall.

Deluxe Double Room, 2 Queen Beds

8.6 out of 10
Excellent
(62 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 King Bed with Sofa bed

A hotel room with a large bed, two bedside tables, a nightstand, a lamp, and two framed botanical prints on the wall.

Deluxe Suite, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Downtown Cherokee, a neighborhood in Cherokee, is home to Bay Mountain Inn. Great Smoky Mountains National Park and Oconaluftee Visitor Center reflect the area's natural beauty and area attractions include Great Smoky Mountains Railroad and Cherokee Botanical Garden and Nature Trail. Santa's Land Family Theme Park and Zoo and Smokey Mountain Trains Museum are also worth visiting. Visit our Cherokee travel guide
Map
1455 Acquoni Road, Cherokee, NC, 28719

What's nearby

  • A rustic building with a sign for Ruby Mine and a sign for Gold Mine.
    Smokey Mountain Gold & Ruby Mine
    13 min walk - 0.7 miles
  • A river flowing through a forest with a wooden bridge.
    Oconaluftee Islands Park
    20 min walk - 1.1 miles
  • A sign for the Museum of the Cherokee Indian with a stone wall and greenery in the foreground.
    Museum of the Cherokee Indian
    2 min drive - 1.1 miles
  • An outdoor amphitheater with rows of seats, surrounded by dense forest and a river.
    Cherokee Mountainside Theatre
    2 min drive - 1.1 miles
  • A wooden building with a red roof and solar panels.
    Cherokee Welcome Center
    2 min drive - 1.3 miles

Getting around

  • Asheville Regional Airport (AVL)
    78 min drive

Restaurants

  • Arby's
    6 min drive
  • Granny's Kitchen
    7 min drive
  • Taco Bell
    7 min drive
  • The Rice Wagon Cherokee
    6 min walk
  • Wendy's
    5 min drive

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  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, 1,819 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Onsite parking available only on request
  • Free secured, uncovered self parking on site
  • RV/bus/truck parking on site
  • Limited onsite self parking

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to September
Pool access available from 10:00 AM to 9:00 PM

Frequently asked questions

Does Bay Mountain Inn have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM–9:00 PM.

Is Bay Mountain Inn pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Bay Mountain Inn?

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM.

What time is check-out at Bay Mountain Inn?

Check-out is at 11:00 AM.

Where is Bay Mountain Inn located?

Located in Downtown Cherokee, this hotel is within 1 mi (2 km) of Smokey Mountain Gold & Ruby Mine and Great Smoky Mountains National Park. Harrahs Cherokee Casino is 3 mi (4.8 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Bay Mountain Inn Reviews

8.8

Excellent

9.2

Cleanliness

7.6

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 576 out of 1000 reviews
Rating 8 - Good. 283 out of 1000 reviews
Rating 6 - Okay. 90 out of 1000 reviews
Rating 4 - Poor. 24 out of 1000 reviews
Rating 2 - Terrible. 27 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room, staff was nice, properly was close to everything we wanted to do. Will visit again.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and nice staff. Breakfast was delicious. No problem in finding free parking spots.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large clean room. Very friendly staff. Fantastic location to the Great Smoky Mountains.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here several times. And I think it's a great room for the price.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was clean and comfortable. The staff was friendly and helpful. Breakfast was very good with lots of variety. GSL
Stayed 4 nights in Sep 2026
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
We can always rely on the Bay Mountain Inn to have a clean, comfortable room for us. We like to come to Cherokee to hike and gamble. The casino rates are sometimes outrageous. Bay Mountain is always our go-to.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is exactly that you want from a hotel that is on the cheaper side. Very clean and well maintained. Not fancy but that’s not what I look for
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very quiet. Pool was great. Room was great. The price is Amazing for such a nice place. The Staff was very family friendly. I recommend this 100% No complaints. Thx for a great stay William Armstrong :)
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Beds were very comfortable
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best beds I’ve ever slept in at a hotel. The hotel was clean. Staff was very helpful. The breakfast bar was heavy, heavy on the carbs side with lots of sugary options.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will definitely be back. It was clean and quiet.
Stayed 1 night in Aug 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities
Good location. Front desk staff member was very helpful upon check-in. Room was spacious. Housekeeping never service the room, only dropped clean towels. Left dirty washcloths and did not service the coffee bar. Breakfast lacked protein and was heavy on carbs.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean . The staff was very nice and I loved the property and where it was located .I will go back there and stay ,the price was great
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful. Staff was very friendly. Very clean. And quiet. Very peaceful. Reason price.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager was very friendly and helpful. Property is very accessible and very well maintained.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The new bed linens and bath towels were very nice. Clean room! Good parking! Attentive staff! Good shower! Much improved breakfast.
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Older property that has been well maintained. Great staff, very helpful. Breakfast was the standard fare. I will recommend this properly for an economical stay.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room. Staff very friendly. Would stay there again. Very quiet.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean hotel, they were very helpful.It was very quiet
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good bargain clean nice room for great price if reserved through expedia
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, comfortable, well maintained, very reasonably priced, very close to but somewhat separate from the touristy areas. Food, shopping, things to do within walking distance. Laundry available. Staff helpful and generally available, or just a front desk phone call away. Would definitely stay again.
Stayed 6 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked that it is nice and quiet and they let us do an early check-in. What we didn’t like was that the electrical room was right beside our room and when we were in the hall, there was a bad smell that smelled like a dead rat.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the front desk stood out the most, she was helpful and polite.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Easy, safe and clean. What more could you ask for?
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
It was an ok spot for the night. Bed was very comfortable. Front office smelled Weird and was extremely hot. I mean this is a no thrills hotel. Just a clean room for one night. We also booked from hotels.com and were charged 2 times. The front office said that one of the charges would fall off so I am hoping that will happen.
Stayed 1 night in Jul 2026