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Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram

4.5 star property
Luxury hotel on the beach, with outdoor pool

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Photo gallery for Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram

Exterior
Reception
Down comforters, minibar, in-room safe, desk
Lobby
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Breakfast available
  • Bar
  • Spa
  • Pool
  • Room service

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room, 1 King Bed (Garden Cottage)

Down comforters, minibar, in-room safe, desk

Deluxe Room, 1 King Bed (Garden Cottage)

Highlights

Outdoor play area
Air conditioning
Flat-screen TV
Down duvet
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
Bathrobes
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed (Beach Villa)

Down comforters, minibar, in-room safe, desk

Suite, 1 Queen Bed (Beach Villa)

Highlights

Outdoor play area
Air conditioning
Flat-screen TV
Down duvet
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
Bathrobes
  • 47 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed (Garden Bungalow)

Down comforters, minibar, in-room safe, desk

Suite, 1 Queen Bed (Garden Bungalow)

Highlights

Outdoor play area
Air conditioning
Flat-screen TV
Down duvet
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
Bathrobes
  • 50 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed (Club Room)

Down comforters, minibar, in-room safe, desk

Deluxe Room, 1 Queen Bed (Club Room)

Highlights

Outdoor play area
Air conditioning
Flat-screen TV
Down duvet
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
Bathrobes
  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed

Deluxe Room, Multiple Beds

Highlights

Air conditioning
Flat-screen TV
Down duvet
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
Bathrobes
Coffee/tea maker
  • Sleeps 4
  • 1 Twin Bed and 1 Double Bed

View all photos for Suite, 1 Queen Bed (Sea Suite)

Down comforters, minibar, in-room safe, desk

Suite, 1 Queen Bed (Sea Suite)

Highlights

Outdoor play area
Air conditioning
Dining table
Flat-screen TV
Down duvet
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
  • 104 sq m
  • Sleeps 4
  • 1 Queen Bed

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About the neighborhood

Map
No 53, Devaneri Village, East Coast Rd, Tirukalukundram, Tamil Nadu, 603104

What's nearby

  • Mamallapuram Beach - 3 min drive - 2.1 miles
  • Descent Of The Ganges - 4 min drive - 2.3 miles
  • Krishna's Butter Ball - 4 min drive - 2.3 miles
  • Shore Temple - 4 min drive - 2.5 miles
  • Old Mahabalipuram Road - 10 min drive - 6.6 miles

Getting around

  • Chennai Thirumani Station - 29 min drive
  • Chennai International Airport (MAA) - 85 min drive

Restaurants

  • ‪A2B Veg Resturant - Ananda Bhavan - ‬2 min drive
  • ‪Waters Edge Cafe - ‬4 min drive
  • ‪The Wharf - ‬4 min drive
  • ‪Motel Mamalla - ‬17 min walk
  • ‪Bay Treasure Resort - ‬2 min drive

About this property

Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram

Luxury hotel located in Mahabalipuram Beach
At Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram, you can look forward to a coffee shop/cafe, a garden, and a playground. This hotel is a great place to bask in the sun with a beachfront location and beach volleyball. Treat yourself to spa services, such as a facial, a massage, or a body treatment. Be sure to enjoy a meal at Namma Shack, the on-site restaurant. Enjoy the health club, as well as activities like volleyball. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Other perks include:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and free newspapers
  • A front-desk safe, meeting rooms, and concierge services
Room features
All 94 rooms feature comforts such as 24-hour room service and laptop-friendly workspaces, in addition to perks like air conditioning and bathrobes.
Extra amenities include:
  • Rainfall showers, free toiletries, and hair dryers
  • Flat-screen TVs with premium channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: INR 1,180 for adults and INR 590 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Namma Shack
  • Welcafe Riva

Things to do

  • Beach volleyball
  • Billiards/pool table
  • Health club
  • Outdoor pool
  • Playground

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Spa

  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Accessible shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in stairways
  • High-pile carpet in room
  • In-room roll-in shower
  • Upper floors accessible by stairs only
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (20 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from June 9 2025 to June 30 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of INR 2065 per pet, per night, plus a deposit of INR 2065 per night
Welcoming dogs only

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 2360.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (December 24) Gala Dinner per adult: INR 10620.00
  • Christmas Eve (December 24) Gala Dinner per child: INR 5310.00 (from 6 to 11 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: INR 17700
  • New Year's Eve (December 31) Gala Dinner per child: INR 8850 (from 6 to 11 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately INR 1180 for adults and INR 590 for children
  • Pet deposit: INR 2065 per night
  • Pet fee: INR 2065 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 2360.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

WelcomHotel Kences Palm Beach Hotel Mahabalipuram
WelcomHotel Kences Palm Beach Hotel
WelcomHotel Kences Palm Beach Mahabalipuram
WelcomHotel Kences Palm Beach Member ITCHotel Group Hotel
WelcomHotel Kences Palm Beach Member ITCHotel Group
WelcomHotel Kences Palm Beach Member ITCHotel Group Hotel
WelcomHotel Kences Palm Beach Member ITCHotel Group
WelcomHotel Kences Palm Beach
Hotel WelcomHotel Kences Palm Beach -Member ITCHotel Group
WelcomHotel Kences Palm Beach Member ITCHotel Group
Welcomhotel by ITC Hotels Kences Palm Beach Mamallapuram
Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram Hotel

Frequently asked questions

Does Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram have a pool?

Yes, this property has an outdoor pool. The property will be renovating the pool from June 9 2025 to June 30 2025 (completion date subject to change).

Is Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram pet-friendly?

Yes, dogs are allowed at this property. There's a deposit of INR 2065 per night and a fee of INR 2065 per pet, per night.

How much is parking at Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram?

Self parking and valet parking are free at this property.

What time is check-in at Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram located?

Nestled on the beach, this Mahabalipuram Beach hotel is within 2 mi (3 km) of Tiger Cave, Pancha Pandava Cave, and Sri Sthala Sayanaperumal Temple. Mamallapuram Beach and Mahishasuramardini Cave are also within 3 mi (5 km).

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Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 30 out of 57 reviews
Rating 8 - Good. 12 out of 57 reviews
Rating 6 - Okay. 8 out of 57 reviews
Rating 4 - Poor. 3 out of 57 reviews
Rating 2 - Terrible. 4 out of 57 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Savitha

Liked: Cleanliness, staff & service, property conditions & facilities
Was a very pleasant stay . Will visit again
Stayed 1 night in Oct 2024

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really liked this place, the staff was very friendly anf forthcoming and food was excellent. The beach access is easy and the beach is absolutely stunning albeit wild. It’s not a 5-star hotel in the european sense but a great space if you want a bit of privacy and peace when visiting Mamallapuram.
Stayed 1 night in Feb 2025

10/10 Excellent

Rajesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and comfortable stay with good amenities
Stayed 2 nights in Jul 2024

10/10 Excellent

Stephen

Liked: Cleanliness, property conditions & facilities, room comfort
A lovely property stretching down to the beach with lovely gardens snd excellent facilities. All the staff were friendly and helpful. Breakfast buffet was top quality. The swimming pool was great - though a few more loungers and parasols would be welcome at busy times. The room was spacious and comfortable.
Stayed 5 nights in Feb 2025

8/10 Good

arvind

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay at the property. They had limited options for outdoor play or activities, however the beach and pool were quite enjoyable.
Stayed 2 nights in Jul 2024

10/10 Excellent

kishore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quite calm with great service and food. Away from city hustle bustle its one of the best beach resorts
Stayed 2 nights in Nov 2023

6/10 Okay

amala

Liked: Cleanliness
The pool and the common area is really good. The restaurant and rooms are good but didn't feel like worth the money
Stayed 1 night in Sep 2023

2/10 Terrible

Saurabh

Disliked: Property conditions & facilities
Room was very small, dine in wasnt that good, bathroom had leakage
Stayed 1 night in Sep 2024

10/10 Excellent

Sunder

Liked: Cleanliness, staff & service, property conditions & facilities
Complementary breakfast could have been added
Stayed 1 night in May 2023

6/10 Okay

Pamela

Liked: Staff & service
We liked the size of the property. It was a shame that work was happening. The pool area needed TLC.
Stayed 2 nights in Feb 2023

6/10 Okay

Rakesh

Liked: Staff & service

Provided sub standard room

Very unhappy with the room. We booked Deluxe Room, 1 Queen Bed (Club Room) however we were given bad room stating hotel has upgraded us to better room. When we requested why we are not given our original booked room, I was informed those rooms are booked and not available on Sat and Sun. Apart from room rest all were good (cafeterias, pool, beach areas, and service staff)
Stayed 2 nights in Jun 2024

2/10 Terrible

Biren

Disliked: Amenities, property conditions & facilities
Do not let waste your money. They will never tell you that they have sold garden for parties and that they are loud and go on until 11 PM. Gym is very dirty. Mosquitoes everywhere. Not even orth the price. Shame that ITC is associated with it
Stayed 3 nights in Feb 2024

6/10 Okay

Philip

Disliked: Staff & service
Service level is low Even the TV did not provide basic channels like CNN. Or BBC Not enough lighting in the room to read
Stayed 5 nights in Dec 2023

4/10 Poor

Ashok Raja

Disliked: Property conditions & facilities
To be honest, I’m still surprised how this is classed as 5 star property. Probably before 10 or 15 years and definitely the rooms and property doesn’t give that 5 star look. AC wasn’t working in Reception, AC wasn’t fully functional in room, no ventilation, no South Indian food, majority of Hindi speaking staff. Pool has no equipments or any kids toys to play with, delayed room service, delayed check out procedures, food is not worth the money we paid for. It was totally a disappointing stay out there. Nothing to like there, sorry
Stayed 2 nights in Aug 2022

4/10 Poor

KOTARO

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
ベットの布団と枕に南京虫が出て寝れませんでした。
Stayed 1 night in Feb 2025

6/10 Okay

Eric

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

4/10 Poor

gowri

Disliked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

Anu

Stayed 1 night in Jun 2024

10/10 Excellent

Sanjay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

srujana

Stayed 1 night in Dec 2022

10/10 Excellent

Jai

Stayed 1 night in Sep 2022

10/10 Excellent

Sandeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

6/10 Okay

Shinji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2022

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities

Not worth the rates they are charging

The service and stay is not worth the rates they are charging. The resort called 1 day before asking to delay the check-in to after 4 pm since there was a marriage function that was getting extended. This was not expected as we had informed to check-in by 2 pm since were were driving down. It took more than three calls/follow-ups to get extra bed setup.
Stayed 1 night in Feb 2022