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Xcacel Dreams Jungle Suites & Spa

Property class: 3

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Indoor wedding - Xcacel Dreams Jungle Suites & Spa (Tulum)
A hallway with a large mirror, a black door, a small black cabinet, and a shelf with items. - Xcacel Dreams Jungle Suites & Spa (Tulum)
Beach - Xcacel Dreams Jungle Suites & Spa (Tulum)
A pool area with lounge chairs and a thatched-roof structure. - Xcacel Dreams Jungle Suites & Spa (Tulum)
Dining - Xcacel Dreams Jungle Suites & Spa (Tulum)
An adjacent golf course, a poolside bar, and a free daily manager's reception are just a few of the amenities provided at Xcacel Dreams Jungle Suites & Spa. Adventurous travelers may like the beach yoga and cycling at this hotel. Indulge in a sports massage and a manicure/pedicure at the onsite spa. Free in-room WiFi is available to all guests, along with a rooftop terrace and a coffee shop/cafe.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Embrace the magic of Mexico

AARP members, save 30% or more on select Mexican hotels. Book between November 10 and November 16, 2026. Travel by 30 December, 2027.

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double Room, 2 Queen Beds

A person relaxing on a bean bag chair on a wooden deck overlooking a pool and lush greenery.

Standard Double Room, 2 Queen Beds

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Terrace/patio

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Tulum, Xcacel Dreams Jungle Suites & Spa is next to a golf course and near the beach. While the natural beauty of Akumal Beach and Tulum National Park can be enjoyed by anyone, those looking for an activity can check out Riviera Maya Golf Club. Traveling with kids? Consider Xel-Há Park and El Toh Ecopark. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with horse riding and hiking/biking trails nearby. Visit our Tulum travel guide
Map
Sak Nicte MZ10 Lote 10, Tulum, QROO, 77774

What's nearby

  • A coastal archaeological site with a large stone structure, wooden walkways, and visitors.
    Tulum Mayan Ruins
    17 min drive - 14.5 miles
  • A coastal landscape with a clear blue sky, turquoise waters, and a historic stone structure on a cliff overlooking the beach.
    Tulum Beach
    27 min drive - 20.2 miles
  • A person in a pink swimsuit swimming in a clear turquoise pool surrounded by lush green moss-covered walls.
    Xcaret Eco Theme Park
    35 min drive - 30.0 miles
  • A beach with a thatched-roof structure, palm trees, and clear blue water.
    Playa del Carmen Main Beach
    42 min drive - 35.5 miles
  • Jungle Place
    6 min walk - 0.4 miles

Getting around

  • Tulum Intl. Airport (TQO)
    67 min drive

Restaurants

  • Tikal Lobby Bar
    8 min drive
  • The Truck
    8 min drive
  • Maiko
    8 min drive
  • Coba Premium Lobby Bar
    7 min drive
  • Cenote Snack Bar
    8 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle available on request for a surcharge
  • Beach shuttle (surcharge)
  • Free extended parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 6:00 AM to 11:30 AM for a fee: USD 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 24-hour pool access
  • Beach yoga
  • Bicycle rentals
  • Full-service spa
  • Outdoor pool

Family friendly

  • Children's games
  • High chair
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Deep-tissue massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • Null
  • Stair-free path to entrance
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2017
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Dryer
  • Individually decorated
  • Individually furnished
  • Iron/ironing board on request
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must transfer to the property via Shuttle and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50.0 per night
Cribs (infant beds) are available for USD 15.0 per night

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 25 per person
  • Airport shuttle fee: USD 85 per vehicle (one-way)
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
24-hour pool access
Reservations are required for golf tee times and massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Xcacel Dreams Jungle Suites & Spa have a pool?

Yes, this property has an outdoor pool. Pool access is available 24 hours a day.

Is Xcacel Dreams Jungle Suites & Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking and extended parking are free at this property.

What time is check-in at Xcacel Dreams Jungle Suites & Spa?

Check-in start time: noon; Check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Xcacel Dreams Jungle Suites & Spa?

Check-out is at noon.

Does Xcacel Dreams Jungle Suites & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 85 per vehicle applies.

Where is Xcacel Dreams Jungle Suites & Spa located?

This family-friendly Tulum hotel is located by the sea, within 3 mi (5 km) of Xcacel Beach, El Toh Ecopark and Xcacel-Xcacelito Sanctuary. Xcacelito Beach and Riviera Maya Golf Club are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Xcacel Dreams Jungle Suites & Spa Reviews

9.6

Exceptional

9.4

Cleanliness

10

Location

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 29 out of 35 reviews
Rating 8 - Good. 4 out of 35 reviews
Rating 6 - Okay. 1 out of 35 reviews
Rating 4 - Poor. 1 out of 35 reviews
Rating 2 - Terrible. 0 out of 35 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
it’s a clean, nice property. Lots of vegetation, really nice ! Bedrooms are very Spacious ! good size pool. and the Staff is super Nice.
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Amenities, property conditions & facilities
It’s secluded and yet not far from a very charming little village with some amazing and humble people. The place is great for a quick getaway from it all. Super charming. Pablo is awesome as the desk clerk and waiter/bar tender.
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, zen and clean. Breakfast was included (not written on site) Friendly staff uses Google translate to help us find nice free Cenotes on map :)
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pablo goes above and beyond!!!! Stay here. Do not even look at any other options. We have stayed all over the world and this place is absolutely a piece of Paradise. Its in the middle of the jungle which is perfect after a long day of exploring the Mayan ruins in Tulum. The resturant is great and I can not express how awesome Pablo is. 10 out of 10
Stayed 1 night in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nice to be out of the busy areas and still close to the parks.
Stayed 2 nights in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10, wonderful experience.
Stayed 1 night in Jan 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We actually stayed at the nearby sister-property Magic Xcacel. Pablo "Mr. Everything" and his staff made us feel at home, and added a personal warmth that is often missing in hotels. The property was secluded and very peaceful, and provided us with everything we needed. I would highly recommend it!
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing and very nice stay

We very much enjoyed our stay at Xcacel Dream Jungle Suites, it is very intimate with only a few rooms, relatively big pool and facilities. The rooms are spacious, clean and stylish, and have a private terrace in addition. The bed was also very nice. The pool area was chic and relaxing, Pablo and the rest of the staff were super friendly and helpful with anything we needed. It is an intimate setting and it didn’t feel like being in a hotel. Hearing the crickets at night and seeing colorful birds in the trees in the morning was a nice touch 😍. We would definitely stay here again, also consider renting the whole place with a group for some days, seems perfect for that.
Stayed 2 nights in Jan 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good. Seen scorpion and spider in our shower.
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy jueno
Stayed 4 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Intimo hotel boutique con cuarto comodo y bonita piscina para relajarse. Perfecto para escaparse unos dias.
Stayed 4 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Todo estuvo excelente 👌
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Der Koch war spitzen. Alle Speisen waren hervorragend
Stayed 3 nights in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un par de tramos en el camino a llegar aún son de terracería y en medio de la selva, pero si vas en tu propio vehículo es sencillo llegar, lugar super tranquilo, relajante, agradable, hay mosquitos como en toda la riviera en esta temporada, las camas están duras, pero el ambiente es tan agradable que logras descansar y como no hay televisión en las habiyno hay ruidos fuera de la naturaleza. El propietario muy atento, nos oriento de los cenotes cercanos y recomendó playas poco concurridas y muy bellas.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio de Pablo y el Chef son magnificas, además el día que hubo música en vivo para la cena hizo de la velada algo mágico. Muy recomendable el lugar por toda la experiencia.
Stayed 4 nights in Nov 2023
Verified review

10/10 Excellent

La calidad de sus instalaciones y servicio es excelente, el edén en medio de la selva. La propiedad esta como a 1 km de la carretera, es para manejar a 10 km/h . La alberca y todo el entorno esta bien diseñado y con buenos muebles en todo el lugar. La comida muy rica y suficiente. Espero regresar pronto al lugar. Son solo 6 habitaciones, asi que el servicio es privado.
Stayed 2 nights in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Atención y limpieza excelente. Jesús excelente anfitrión.
Stayed 1 night in Apr 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomiendo la estancia

La estancia fue increíble, el hotel ha cuidado toda la comodidad de quién se hospeda y hay una excelente armonía con la naturaleza. El servicio de Héctor (encargado del servicio) es sobresaliente, lo felicito y desempeña bien su encargo
Stayed 4 nights in Oct 2021
Verified review

4/10 Poor

Disliked: Property conditions & facilities, room comfort

Double Booked and Turned Away

We arrived on the night of our reservation at 10:45pm. The guaranteed reservation confirmation stated we could check in until 11:30pm. Upon ringing the doorbell, the staff said they were full and would not be able to accommodate us. We showed them our confirmation, they got on the phone with the owner, and there was generally a lot of confusion about why they were double booked. After about 45 minutes sitting in the courtyard, the owner arranged for us to stay at a hotel around the corner for the night, free of charge, which we were thankful for, though it was not nearly the same quality as the hotel we’d expected. The next morning, we made a reservation elsewhere. We did not loose any money and we would have loved to stay at this beautiful hotel, but needless to say, the experience was very inconvenient. We weren’t able to get ahold of the staff ahead of time with their WhatsApp number (it would just ring and ring…), but do try to call ahead and verify your reservation before arriving! I’m sure if you do that, the stay will be lovely.
Stayed 5 nights in Jun 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Increíble hotel, privado, el servicio y comida excelentes.
Stayed 3 nights in Oct 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome service - and welcome cocktail. No other guests there during the day
Stayed 1 night in Oct 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this place! It was tastefully decorated, small, quiet, relaxing, well staffed, and had great food and amazing margaritas! We spent most of our time at the pool as everyone else there left for the day. It was like our own private hotel. We were well taken care of by the attentive staff, never wanting for anything. We would definately stay here again! I almost cried having to leave this place.
Stayed 3 nights in Feb 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vraiment très bien

Vraiment très bien, belles chambres, personnel au top, bon restaurant et bar, chouette piscine.
Stayed 3 nights in Feb 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent food drinks and staff Very accomodating and such a great place to relax
Stayed 1 night in Dec 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Experiencia única en la riviera maya

Una experiencia de 10. Un Hotel increible en el que pudimos estar diez noches. El trato es exquisito por parte de Primi y Pablo así como el chef o la camerista. Nos hicieron sentir como en casa desde el primer momento, si buscáis tranquilidad, habitaciones únicas y una piscina prácticamente para ti, este es tu hotel. El restaurante del hotel tiene una carta exquisita en el que no te puedes cansar de probar los platos porque están deliciosos.el hotel es tal como se ven en las fotos, lleva un año abierto y cuidan hasta el último detalle. En nuestra estancia todo ha estado perfecto y volveríamos sin dudarlo a parte del hotel los dueños tienen Un beach club en una de las mejores playas de la Riviera maya, xpu ha,en el que pudimos disfrutar de el durante nuestra estancia.
Stayed 10 nights in Oct 2018