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The Portland Guesthouse

4.0 star property
Guesthouse in Cheltenham, near Cheltenham Town Hall

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Photo gallery for The Portland Guesthouse

Exterior
Front of property
Daily full breakfast (GBP 10 per person)
1 bedroom, hypo-allergenic bedding, pillowtop beds
Shower, free toiletries, hair dryer, towels

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Courtyard King

Courtyard King | 1 bedroom, hypo-allergenic bedding, pillowtop beds

Courtyard King

Highlights

Individually furnished
Individually decorated
Heating
TV
Hypo-allergenic bedding
Separate bedroom
Pillowtop bed
Private bathroom
  • 1 sq m
  • Sleeps 2
  • 1 King Bed

Classic Double Room

Highlights

Individually furnished
Individually decorated
Heating
TV
Hypo-allergenic bedding
Separate bedroom
Pillowtop bed
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Cosy King Room

Cosy King Room | 1 bedroom, hypo-allergenic bedding, pillowtop beds

Cosy King Room

Highlights

Individually furnished
Individually decorated
Heating
TV
Hypo-allergenic bedding
Separate bedroom
Pillowtop bed
Private bathroom
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Twin Room | 1 bedroom, hypo-allergenic bedding, pillowtop beds

Twin Room

Highlights

Individually furnished
Individually decorated
Heating
TV
Hypo-allergenic bedding
Separate bedroom
Pillowtop bed
Private bathroom
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

Superior Double Room

Highlights

Individually furnished
Individually decorated
Heating
TV
Hypo-allergenic bedding
Separate bedroom
Pillowtop bed
Private bathroom
  • Sleeps 2
  • 1 King Bed

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Exterior

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About the neighborhood

Map
51 Portland St, Cheltenham, England, GL52 2NX

What's nearby

  • The Promenade - 7 min walk - 0.4 miles
  • Cheltenham Town Hall - 10 min walk - 0.6 miles
  • Cheltenham General Hospital - 18 min walk - 1.0 mile
  • University of Gloucestershire - 2 min drive - 1.3 miles
  • Cheltenham Racecourse - 2 min drive - 1.3 miles

Getting around

  • Cheltenham Spa Station - 10 min drive

Restaurants

  • ‪The Brewery Quarter - ‬6 min walk
  • ‪KFC - ‬4 min walk
  • ‪Turtle Bay Cheltenham - ‬4 min walk
  • ‪Smokey Joe's Amusement Cafe - ‬5 min walk
  • ‪Brewhouse & Kitchen - ‬5 min walk

About this property

The Portland Guesthouse

Upscale guesthouse near Cheltenham Town Hall
Located close to Pitville Pump Room and Cheltenham General Hospital, The Portland Guesthouse has plenty to offer. Guests can connect to free in-room WiFi.
Additional perks include:
  • Full breakfast (surcharge), free bicycle rentals, and smoke-free premises
  • Luggage storage
Room features
All guestrooms are individually furnished, and include comforts such as free WiFi and free bottled water.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and pillowtop mattresses
  • Bathrooms with showers and free toiletries
  • 32-inch TVs with digital channels
  • Wardrobes/closets, free tea bags/instant coffee, and electric kettles

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 5 per day); reservations required

Food and drink

  • Daily full breakfast available 7:30 AM to 9:30 AM for a fee: GBP 10 for adults and GBP 5 for children
  • Private picnics

Things to do

  • Bicycle storage
  • Free bicycle rentals
  • Mountain biking

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Turndown service

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Heating
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 9:00 PM and midnight
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 3:00 PM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 45.0 per day

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 10 for adults and GBP 5 for children
  • Nearby parking fee: GBP 5 per day (656 ft away)
  • Late check-in fee for check-in between 9:00 PM and midnight
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 45.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

The Portland
The Portland Guesthouse Guesthouse
The Portland Guesthouse Cheltenham
The Portland Guesthouse Guesthouse Cheltenham

Frequently asked questions

Is The Portland Guesthouse pet-friendly?

Yes, pets are allowed at this property.

What time is check-in at The Portland Guesthouse?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Late check-in is available from 9:00 PM–midnight for a fee.

What time is check-out at The Portland Guesthouse?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is The Portland Guesthouse located?

Situated in Cheltenham, this guesthouse is within a 15-minute walk of Cheltenham Town Hall and Pitville Pump Room. Cheltenham General Hospital and Cheltenham Racecourse are also within 1 mi (2 km). Cheltenham Spa Station is 29 minutes by foot.

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The Portland Guesthouse Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 56 out of 80 reviews
Rating 8 - Good. 20 out of 80 reviews
Rating 6 - Okay. 4 out of 80 reviews
Rating 4 - Poor. 0 out of 80 reviews
Rating 2 - Terrible. 0 out of 80 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value
Stayed 1 night in Jun 2025

10/10 Excellent

bryony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly and helpful staff members!
Stayed 1 night in Mar 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great and fantastic value. Only comment is that my room (7) was cold, but maybe I should have checked the radiator settings! I'll definitely stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay, lovely room, delicious breakfast couldn't do enough for us.....
Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cheltenham Break

Wonderful location. Excellent Staff
Stayed 1 night in Jan 2025

8/10 Good

dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and a convienently located place to stay.
Stayed 1 night in Oct 2023

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome place to stay

Lovely place, very comfortable, great breakfast and staff were awesome 10/10
Stayed 1 night in Oct 2023

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy bed and great breakfast!
Stayed 1 night in Oct 2022

10/10 Excellent

Jennie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very stylish stay in Cheltenham, with lovely helpful staff. Very impressed to learn after our stay that it is a social enterprise.
Stayed 1 night in Oct 2024

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value !

A great guest house within 5mins from shops and brewery quarter. Great value! Friendly and attentive staff and permit parking arranged for a £5 fee for our stay.
Stayed 1 night in Oct 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not bad

Not a bad hotel but a shame breakfast was accompanied by the pinging of the microwave and that the ‘pastries’ were some pretty uninspiring cheap looking croissants. I appreciate we stayed there on Boxing Day but I’d still expect slightly better breakfast.
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay. Very friendly and accommodating staff. Can't recommend highly enough.
Stayed 1 night in Sep 2022

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay

Excellent location. Parking available £5 per night. Did not go to breakfast which was 7am till 9am (bit early for us) check out was 11am. Friendly host. Comfy bed, warm room. Only down side you could hear the road traffic but that is probably because of the windows and being a period property and double glazed would not go with the look.
Stayed 1 night in Dec 2024

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice large comfy room. Easy walk to High St & shopping. Close to Brewery Qtr & pubs/eateries. Little bit tricky getting close enough in parking zone, but didnt have a lot of luggage, so easy enough. Breakfast little overcooked, but ok.
Stayed 1 night in Oct 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
The property is centrally located to all of the fabulous shopping and dinning Cheltenham has to offer. The staff were fabulous and a special shout out to Mathew who went above and beyond to make our stay great.
Stayed 1 night in Jul 2023

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely warm welcome with a sparkly clean room and a very comfy bed. What more do you want!?
Stayed 1 night in Mar 2024

10/10 Excellent

Grahame

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable room, could do with a fan in the room on hot days ( room 6 was very warm when sun was facing the window) staff were lovely and helpful. Will return if visiting Cheltenham again. Thanks again to all the staff for a lovely stay
Stayed 1 night in Jul 2022

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing value for money!

What lovely little guesthouse! The lady who saw us when we arrived and at breakfast couldn't have been more welcoming. The accommodation was warm and incredibly comfortable. We had a twin room, which can sometimes be a bit tight, but this room was spacious and beautifully furnished. Would definitely stay here again if we came back to Cheltenham.
Stayed 1 night in Nov 2022

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities

Parking Confusing

The stay was fine. The parking was confusing. I pre-paid £5 but parked in the NCP (saying so when I arrived). I have just had a fine from NCP for £40. I now see this is not part of the Zone 10 street parking. The guest house should make this very clear on arrival when they accept payment.
Stayed 1 night in Oct 2024

10/10 Excellent

Cathie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Friendly, Comfortable and Convenient Stay

Our overnight stay at The Portland guest house went very well. We managed to park close by and the check-in process was very speedy. Unfortunately, though, I hadn't taken into consideration that, being a town house, there would be a lot of stairs with an open balustrade which was an issue for my partner who suffers from a form of vertigo but, after explaining the situation to Rachel, Sian dealt with it quickly by putting us in a room on a lower floor. The room was lovely - clean and cosy with quality bed linen. The breakfast was excellent with good quality produce and a comprehensive menu. The Portland is very well located. Just a short walk into the centre of Cheltenham. Would definitely recommend the Portland for a comfortable, convenient and friendly stay
Stayed 1 night in Jul 2024

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Jemma

Stayed 1 night in Nov 2024

10/10 Excellent

Louise

Stayed 1 night in Dec 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024