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The Dial House

3.5 star property
Inn in Cheltenham with a restaurant and a bar

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Photo gallery for The Dial House

Front of property
Exterior
Deluxe Double Room | 1 bedroom, desk, iron/ironing board, free WiFi
Superior Double Room | 1 bedroom, desk, iron/ironing board, free WiFi
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Premium Double Room, 1 King Bed

Premium Double Room, 1 King Bed | Terrace/patio

Premium Double Room, 1 King Bed

Highlights

Heating
Flat-screen TV
Separate bedroom
Private bathroom
Coffee/tea maker
Free bottled water
Daily housekeeping
Desk
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Double Room

Premium Double Room | 1 bedroom, desk, iron/ironing board, free WiFi

Premium Double Room

Highlights

Heating
Flat-screen TV
Separate bedroom
Private bathroom
Coffee/tea maker
Free bottled water
Daily housekeeping
Desk
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

1 bedroom, desk, iron/ironing board, free WiFi

Deluxe Double Room

Highlights

Heating
Flat-screen TV
Separate bedroom
Private bathroom
Coffee/tea maker
Free bottled water
Daily housekeeping
Desk
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room | 1 bedroom, desk, iron/ironing board, free WiFi

Family Room

Highlights

Heating
Flat-screen TV
2 bedrooms
Private bathroom
Coffee/tea maker
Free bottled water
Daily housekeeping
Desk
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Double Room

Double Room | 1 bedroom, desk, iron/ironing board, free WiFi

Double Room

Highlights

Heating
Flat-screen TV
Separate bedroom
Private bathroom
Coffee/tea maker
Free bottled water
Daily housekeeping
Desk
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, desk, iron/ironing board, free WiFi

Superior Double Room

Highlights

Heating
Flat-screen TV
Separate bedroom
Private bathroom
Coffee/tea maker
Free bottled water
Daily housekeeping
Desk
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
High Street, Bourton-on-Water, Cheltenham, England, GL54 2AN

What's nearby

  • Cotswold Motoring Museum - 1 min walk - 0.0 miles
  • The Model Village - 3 min walk - 0.2 miles
  • Birdland Park and Gardens - 6 min walk - 0.4 miles
  • Cotswold Countryside Collection - 10 min drive - 7.6 miles
  • Cotswold Farm Park - 11 min drive - 6.0 miles

Getting around

  • Moreton-In-Marsh Station - 13 min drive
  • Oxford (OXF) - 36 min drive

Restaurants

  • ‪Sheep - ‬6 min drive
  • ‪The Willow - ‬1 min walk
  • ‪The Chip Shed - ‬1 min walk
  • ‪The Mousetrap Inn - ‬5 min walk
  • ‪The Cornish Bakery - ‬1 min walk

About this property

The Dial House

Property highlights
A terrace, a garden, and a bar are just a few of the amenities provided at The Dial House. Free in-room WiFi, with speed of 25+ Mbps, and a restaurant are available to all guests.
Other perks at this inn include:
  • Free self parking
  • Cooked-to-order breakfast (surcharge), coffee/tea in the lobby, and smoke-free premises
  • Outdoor furniture
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at The Dial House have comforts such as free WiFi and free bottled water.
Extra conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • Coffee/tea makers, heating, and daily housekeeping

Languages

Arabic, Czech, English, French, Italian, Lithuanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:00 AM for a fee: GBP 21.95 for adults and GBP 12.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 21.95 for adults and GBP 12.95 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Dial House Cheltenham
Dial House Hotel Cheltenham
Dial House Inn Cheltenham
The Dial House Inn
The Dial House Cheltenham
The Dial House Inn Cheltenham

Frequently asked questions

Is The Dial House pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Dial House?

Self parking is free at this property.

What time is check-in at The Dial House?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at The Dial House?

Check-out is at 10:30 AM.

Where is The Dial House located?

Situated in Cheltenham, this inn is steps from Bourton Model Railway Exhibition, Cotswold Motoring Museum, and The Model Village. Birdland Park and Gardens and Dragonfly Maze are also within 15 minutes.

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The Dial House Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 137 out of 216 reviews
Rating 8 - Good. 59 out of 216 reviews
Rating 6 - Okay. 17 out of 216 reviews
Rating 4 - Poor. 2 out of 216 reviews
Rating 2 - Terrible. 1 out of 216 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Steve

Liked: Cleanliness, property conditions & facilities
Everything was excellent.
Stayed 1 night in May 2025

10/10 Excellent

Sarahgin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and incredibly friendly. A great location for a stay in Bourton on the water. An ideal location
Stayed 1 night in Apr 2025

10/10 Excellent

Fawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is nothing we didn’t love about this place! Carl and Adam greeted us and helped with luggage. Dinner and drinks were fabulous. The interior is beautiful. Breakfast each morning was delicious. Walking distance for the town. This is my favorite place we stayed on our 2 weeks around the country. Would love to go back.
Stayed 1 night in May 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel set back from main road making it peaceful and relaxing.
Stayed 1 night in Mar 2025

10/10 Excellent

Everest

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is right in the heart of Bourton on the Water. I loved the hotels proximity to the other villages in the North Cotswolds. I stayed in the family room which was 2 bedrooms and one bath, which was great for 2 teenagers and 2 adults, loved the space and privacy. Breakfast was also great. There is onsite parking which was convenient for this popular destination.
Stayed 3 nights in Mar 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities
Great hotel, great location and free car parking a real bonus.
Stayed 2 nights in Oct 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in a central location

A wonderful find right in the centre of the town. Clean, comfortable and very clean. We were met on arrival and the room was already ready at 1130am. Perfect t for our needs. We didn’t eat in but should we have there was great menus and a cosy bar/lounge area with a fire roaring
Stayed 1 night in Feb 2025

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Lovely hotel - really comfortable and welcoming. Very nice location, very nice service and very nice food.
Stayed 1 night in Oct 2024

8/10 Good

Isidro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located, very nice staff, comfortable rooms and aptly priced. It's a cozy hotel where lots of people congregate to have a good time, so expect during the weekends that there will be noise (music, laughter, increasing in intensity as people drink more) late at night. This is because the rooms are close to the bar and fireplace area (I'd suggest the hotel to have a quiet time starting at 10pm or 11pm at most). However, during weekdays it was perfect and we had a good rest. Loved the location, walk out and you are in the core of beautiful Burton to enjoy the town , shops and dining options around.
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place with a great relaxing lounge and the best food we had in the U.K.
Stayed 1 night in Sep 2024

10/10 Excellent

Tarun

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in May 2024

6/10 Okay

Kirst

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet policy needs to be adhered too!!!!!

Stayed for two nights. First night was amazing but the second night the noise from the room above was horrendous. Supposed to have a quiet policy in place but this didn’t matter to the family above and ruined our second nights stay at this place. Location is perfect and the second reason we choose this place was because of the quiet policy. But this didn’t happen and ruined our second night.
Stayed 2 nights in Feb 2025

10/10 Excellent

Soledad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The family room was perfect for our family and it is right in the heart of Cobham. Yet, the restaurant and rooms are slightly off the road which provides a bit more privacy and it is not noisy.
Stayed 1 night in Aug 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cheery property

Clean and cheerful room and property. Staff were very friendly and helpful. Nice lounge and outside sitting areas.
Stayed 2 nights in Sep 2024

10/10 Excellent

Yoji

Liked: Cleanliness, staff & service, property conditions & facilities
staffs are very friendly.
Stayed 1 night in Aug 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would tell friends to stay here

Charming boutique hotel right in the heart of this quaint town! Very welcoming and professional staff. Cute and comfortable room. Delicious breakfast.
Stayed 1 night in Jul 2024

10/10 Excellent

Ho Shing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel feels like home, and I'm thoroughly enjoying my time here.
Stayed 1 night in Dec 2023

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the most amazing time at The Dial House. The hotel was amazing, beautifully decorated, clean, very friendly & welcoming staff where nothing was a problem. In the evening it was cosy & welcoming with a roaring open fire. The tipi tent was beautiful & such a great idea. We will definitely be visiting again. Thank you for an amazing time The Dial House, we can’t wait to return
Stayed 2 nights in Sep 2024

6/10 Okay

Sarah

Liked: Cleanliness, staff & service
I liked almost everything about this property, it was walkable so the location was great, the food was excellent and so were the cocktails, the staff was friendly and professional and it had a great charm to it. Some of the things that weren't so great that can definitely be improved upon are: 1. The amount of staffing present, the Dial House is beautiful but it could do with more front desk staff (the front desk staff checks in people, and walks them to their rooms, and takes food orders in the main building and brings the food out and manages the bill; it's alot for them to do. With that said, it's not manageable for them, for example, we asked if the front desk can kindly call a car for us to take us to the nearby train station (Moreton-in-Marsh railway station that's 15 minutes away) and they were so busy that they handed us a list to make the call for ourselves, I'm sorry but that is just unacceptable, we paid almost 300 pounds per night to stay there and expected better front desk service, the staff was very kind about not having the time to assist which we appreciated and so we had to call ourselves but it was stressful because we were worried we wouldn't be able to find someone since all of the numbers on the list the staff gave us was booked. So instead of enjoying our time, we had to try to figure out bus schedules and potential Uber advance bookings which led us to checking out very early, way pass our check-out time. Note we only spent 2 nights at the Dial House
Stayed 2 nights in May 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cotswolds trip

Great location extremely friendly & personable staff - great food & bev & amazing old school establishment- highly recommend
Stayed 3 nights in May 2024

10/10 Excellent

Camila

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, excellent staff. Bed was very small
Stayed 2 nights in May 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel great location

Nice hotel. But could have done with some drawers in room and a decent hair dryer. Also would have been nice to be offered a hand woth luggage as the stairs were quite uneven.
Stayed 2 nights in Jul 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this spot. The food. The fire. The staff. Amazing
Stayed 3 nights in Jul 2024

10/10 Excellent

Linda

Liked: Amenities
Great Hotel! Very nicely decorated and the restaurant was very good. Friendly and helpful staff. Will recommend this property to friends.
Stayed 1 night in Oct 2023

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best !

Superb, an amazing place to stay. 10/10 And the food totally delicious and second to none. I can’t speak highly enough of the Dial house. Truly a wonderful experience.
Stayed 1 night in May 2024