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Queens Hotel Cheltenham

4.0 star property
This eco-certified hotel offers a perfect central location for exploring the area, with a welcoming fireplace creating a charming atmosphere for guests to enjoy.

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Photo gallery for Queens Hotel Cheltenham

Lunch and dinner served - Queens Hotel Cheltenham (Cheltenham)
Exterior - Queens Hotel Cheltenham (Cheltenham)
View from room - Queens Hotel Cheltenham (Cheltenham)
Lobby sitting area - Queens Hotel Cheltenham (Cheltenham)
Lunch and dinner served - Queens Hotel Cheltenham (Cheltenham)
Queens Hotel Cheltenham sits in a vibrant shopping district, providing an upscale retreat with a peaceful garden and inviting library. Guests can enjoy meals at Victoria's restaurant, relax by the lobby fireplace, and use the in-room WiFi to stay connected.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Classic Double Room, 1 Queen Bed, Ensuite

Classic Double Room, 1 Queen Bed, Ensuite | Premium bedding, minibar, in-room safe, desk

Classic Double Room, 1 Queen Bed, Ensuite

8.6 out of 10
Excellent
(39 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Double Room, 1 King Bed, Ensuite

Premium bedding, minibar, in-room safe, desk

Deluxe Double Room, 1 King Bed, Ensuite

9.0 out of 10
Wonderful
(12 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Double Room, 1 King Bed, Ensuite, City View

Premium bedding, minibar, in-room safe, desk

Deluxe Double Room, 1 King Bed, Ensuite, City View

8.2 out of 10
Very good
(11 reviews)
  • City view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Suite, 1 King Bed, Ensuite

Superior Suite, 1 King Bed, Ensuite | Premium bedding, minibar, in-room safe, desk

Superior Suite, 1 King Bed, Ensuite

8.4 out of 10
Very good
(5 reviews)
  • 38 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Superior Double Room, 1 Queen Bed, Ensuite

Superior Double Room, 1 Queen Bed, Ensuite | Premium bedding, minibar, in-room safe, desk

Superior Double Room, 1 Queen Bed, Ensuite

8.8 out of 10
Excellent
(6 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Room, 1 Queen Bed, Ensuite, City View

Superior Room, 1 Queen Bed, Ensuite, City View | Premium bedding, minibar, in-room safe, desk

Superior Room, 1 Queen Bed, Ensuite, City View

8.4 out of 10
Very good
(10 reviews)
  • City view
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Executive Double Room, 1 King Bed, Ensuite

Executive Double Room, 1 King Bed, Ensuite | Premium bedding, minibar, in-room safe, desk

Executive Double Room, 1 King Bed, Ensuite

8.2 out of 10
Very good
(12 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Cheltenham, Queens Hotel Cheltenham is in the city center. Cheltenham Town Hall is a notable landmark, and travelers looking to shop may want to visit Gloucester Docks and Gloucester Quays. Parabola Arts Centre and Walks With Hawks are also worth visiting. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area. Guests love the hotel's central location. Visit our Cheltenham travel guide
Map
The Promenade, Cheltenham, England, GL50 1NN

What's nearby

  • Imperial Gardens
    Imperial Gardens
    1 min walk - 0.1 miles
  • F04AR9 Cheltenham Town Hall, Cheltenham, Gloucestershire, England
    Cheltenham Town Hall
    4 min walk - 0.3 miles
  • Cheltenham Art Gallery and Museum
    Cheltenham Art Gallery and Museum
    11 min walk - 0.6 miles
  • Pittville Park
    Pittville Park
    16 min walk - 0.9 miles
  • The Promenade
    3 min walk - 0.2 miles

Getting around

  • Cheltenham Spa Station
    19 min walk

Restaurants

  • Caffè Nero
    4 min walk
  • The Ivy Montpellier Brasserie
    3 min walk
  • The Bayshill Inn
    6 min walk
  • Sef Steakhouse
    3 min walk
  • MooMoo Clubrooms Cheltenham
    7 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured self parking on site (GBP 17 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Gold Cup Bar
  • Victoria's

Things to do

  • Library

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,292 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 50
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 20.00 per person
  • Secured self parking fee: GBP 17 per night
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 50 (subject to availability)
  • Late check-out fee: GBP 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Queens Hotel Cheltenham pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 30 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for GBP 17 per night.

What time is check-in at Queens Hotel Cheltenham?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of GBP 50 (subject to availability).

What time is check-out at Queens Hotel Cheltenham?

Check-out is at 11:00 AM. Late check-out is available for GBP 50 (subject to availability).

Where is Queens Hotel Cheltenham located?

Located in the heart of Cheltenham, this luxury hotel is within a 5-minute walk of Imperial Gardens and Cheltenham Town Hall. The Promenade and Statue of Edward Wilson are also within 5 minutes. Cheltenham Spa Station is 19 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Queens Hotel Cheltenham Reviews

9.0

Wonderful

9.4

Cleanliness

8.6

Amenities

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 619 out of 1001 reviews
Rating 8 - Good. 252 out of 1001 reviews
Rating 6 - Okay. 83 out of 1001 reviews
Rating 4 - Poor. 30 out of 1001 reviews
Rating 2 - Terrible. 17 out of 1001 reviews

Reviews

Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Immaculate, great location, friendly staff
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great short break at the Queen’s Hotel. Perfectly located, with decent car parking and lovely large rooms. The breakfast was excellent and the free homemade cookies were a nice touch. Overall, a great place to stay for a family getaway.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grand Victorian hotel, showing its age a bit but full of character. Very good location in the centre of Cheltenham. Excellent restaurant for breakfast and dinner.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Queens is a lovely hotel, we used to stay at 131 but got fed up with the noise from below. Old school traditional hotel ideal location for town. As far as we are concerned it ticks all the boxes. We didn’t get the opportunity to eat there but I’m sure we will on our next visit. Joe on reception was very informative and friendly.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities
Great location, stayed many time, always great.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable, quiet and very friendly staff all around.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, super nice staff, very comfortable beds, and great for walkability in town. Loved staying here!
Stayed 2 nights in Mar 2026
Verified

8/10 Good

GRAHAM

Liked: Cleanliness
hotel is perfectly placed. cooked breakfast could have been hotter
Stayed 1 night in Apr 2026
Verified

8/10 Good

Casandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a really nice part of town. Breakfast was lovely, various selections and well maintained. The name is very fitting for the property, an older Queen like aesthetic. Staff was always pleasant and helpful. Room was clean and cozy.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Sam

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel, friendly staff, great location. It would be perfect with some extra facilities and a thorough update in the bar area.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Neal

Liked: Cleanliness
Great location hotel smart and clean staff excellent
Stayed 2 nights in Jan 2026
Verified

8/10 Good

DAWN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stat large room. Spotless. Ideal location
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

pates

Liked: Cleanliness, amenities, property conditions & facilities
Amazing visit. Staff were amazing very happy
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

David

Liked: Amenities, property conditions & facilities
Everything was excellent. Very nice bedroom, comfortable bed. Very pleasant staff and a wonderful breakfast. The large car park is the best as well.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Graeme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great and it has a good car park that costs £17 per day. It is close to the bus stop on the Promenade and makes it easy to visit Gloucester, Cirencester and other places. We enjoyed the breakfasts but Sunday lunch was disappointing. The staff were good.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Suzy

Liked: Cleanliness, staff & service, amenities
Perfect location with great staff
Stayed 1 night in Dec 2025
Verified

8/10 Good

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel in a great location.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the only real issue we had with the room was they had no place you put your fold clothes the room had only 5 hangers but no cabinet space . But the hotel is in a great location
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, electric charger in car park is not theirs and did not work.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities
Lovely clean room with an excellent bed and modern shower. Lovely staff as well, and the hotel ideally placed for exploring the City
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service
Absolutely..lovely clean room..everything was brilliant as always when I stay at rhe Queens..Ill always chose the Queens whenever I come to Cheltenham!..Friendly loverly staff ..Just wish the lo unge is free more often for guests to use !!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
Great room, wonderful staff, great location Dinner at Victoria's restaurant was really excellent
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Geraldine

Liked: Cleanliness, staff & service, amenities
Staff lovely. Food very nice.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable room. Very enjoyable breakfast.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities
This was an interesting building. The staff were excellent.
Stayed 1 night in Dec 2025