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Portland Apartments

3.5 star property

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Photo gallery for Portland Apartments

Front of property - Portland Apartments (Cheltenham)
Apartment, 1 Bedroom (Montpellier Suite) | In-room dining - Portland Apartments (Cheltenham)
Studio (Tivoli Studio) | 1 bedroom, premium bedding, pillowtop beds, desk - Portland Apartments (Cheltenham)
Apartment, 1 Bedroom (Prestbury Suite) | Private kitchen | Fridge, microwave, coffee/tea maker, electric kettle - Portland Apartments (Cheltenham)
Studio (Tivoli Studio) | Bathroom | Shower, free toiletries, hair dryer, towels - Portland Apartments (Cheltenham)
Portland Apartments offers a complimentary continental breakfast, practical laundry facilities for longer stays, and helpful concierge guidance to local highlights. WiFi keeps everyone connected, and luggage storage makes arrival and departure hassle-free.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Free WiFi
  • Laundry
  • Housekeeping

Room options

View all photos for Apartment, 1 Bedroom (Battledown Suite)

1 bedroom, premium bedding, pillowtop beds, desk

Apartment, 1 Bedroom (Battledown Suite)

  • City view
  • 50 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Apartment, 1 Bedroom (Leckhampton Suite)

Apartment, 1 Bedroom (Leckhampton Suite) | Private kitchen | Fridge, microwave, coffee/tea maker, electric kettle

Apartment, 1 Bedroom (Leckhampton Suite)

  • City view
  • 47 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Apartment, 1 Bedroom (Montpellier Suite)

Apartment, 1 Bedroom (Montpellier Suite) | 1 bedroom, premium bedding, pillowtop beds, desk

Apartment, 1 Bedroom (Montpellier Suite)

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Apartment, 1 Bedroom (Pittville Suite)

Apartment, 1 Bedroom (Pittville Suite) | 1 bedroom, premium bedding, pillowtop beds, desk

Apartment, 1 Bedroom (Pittville Suite)

  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Apartment, 1 Bedroom (Prestbury Suite)

Apartment, 1 Bedroom (Prestbury Suite) | 1 bedroom, premium bedding, pillowtop beds, desk

Apartment, 1 Bedroom (Prestbury Suite)

  • City view
  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Studio (Tivoli Studio)

Studio (Tivoli Studio) | 1 bedroom, premium bedding, pillowtop beds, desk

Studio (Tivoli Studio)

  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Cheltenham is home to Portland Apartments. Cheltenham Town Hall and Gloucester Docks are notable landmarks, and travelers looking to shop may want to visit Gloucester Quays. Looking to enjoy an event or a game while in town? See what's happening at EV Charger Points Stadium or Petersfield Park. Visit our Cheltenham travel guide
View more Aparthotels in Cheltenham
Map
43 Portland Street, Cheltenham, England, gl52 2NX

What's nearby

  • Pittville Park
    Pittville Park
    3 min walk - 0.2 miles
  • F04AR9 Cheltenham Town Hall, Cheltenham, Gloucestershire, England
    Cheltenham Town Hall
    10 min walk - 0.6 miles
  • Pitville Pump Room
    Pitville Pump Room
    14 min walk - 0.8 miles
  • Cheltenham Racecourse from Cleeve Hill
    Cheltenham Racecourse
    3 min drive - 1.5 miles
  • The Promenade
    4 min walk - 0.3 miles

Getting around

  • Cheltenham Spa Station
    11 min drive

Restaurants

  • Brewhouse & Kitchen
    6 min walk
  • Greggs
    6 min walk
  • The Airs & Graces
    3 min walk
  • The Cotswold
    2 min walk
  • The Place To Eat
    5 min walk

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Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Kitchen

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator
  • Toaster

Bedrooms

  • Bedroom
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed: GBP 20 per day

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • DVD player
  • Flat-screen TV

Laundry

  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevator
  • Smoking not allowed

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Tour and ticket assistance

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 6 units
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 9 AM - 6 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per day

Property payment types

Important information

Optional extras

  • Rollaway bed fee: GBP 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned

We should mention

This property does not have elevators

Frequently asked questions

Is Portland Apartments pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Portland Apartments?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Portland Apartments?

Check-out is at 11:00 AM.

Where is Portland Apartments located?

Situated in Cheltenham, this aparthotel is within a 15-minute walk of Holst Birthplace Museum and Cheltenham Town Hall. Pittville Park and The Brewery Quarter are also within 5 minutes. Cheltenham Spa Station is 30 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Portland Apartments Reviews

9.8

Exceptional

10

Cleanliness

10

Location

10

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 129 out of 146 reviews
Rating 8 - Good. 17 out of 146 reviews
Rating 6 - Okay. 0 out of 146 reviews
Rating 4 - Poor. 0 out of 146 reviews
Rating 2 - Terrible. 0 out of 146 reviews

Reviews

Verified

10/10 Excellent

Roderick

Liked: Cleanliness, check-in, communication, listing accuracy
Good parking spaces behind the property, very clear information about finding the property. The apartment was spacious, very clean, lovely decor and very comfortable. We got some advice on where to find a nice local pub, and ate in the centre close to the property. Overall absolutely lovely.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

D

Liked: Cleanliness, check-in, communication, listing accuracy
Ideal location for going into town. Luxurious apartment with all mod cons.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, communication
The whole experience was one of great things from the booking to arrival to the stay. Extremely comfortable with everything you would need and lots of good restaurants within walking distance. Parking is a bonus in Cheltenham.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Megan

Liked: Cleanliness, amenities, communication
We had a lovely time! Amazing location and the interior was stunning. The staff was really kind and we had a really lovely stay. No faults!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, check-in, communication, listing accuracy
The apartments are in impeccable condition and ideally located with free ample parking. We staying in the Prestbury suite for 2 weeks and the Battledown suite for a week. Sarah was a gracious host who ensured that our check in and transition from one suite to the other was smooth. Sarah gave us some advice on what to do in the Cotswolds and she was spot on! Just yesterday, Sarah wrote to us to let us know that we had left something behind and she was going to sent it to us by post to Canada. What great customer service! We will be returning again next year.
Stayed 7 nights in May 2026
Verified

10/10 Excellent

Debra

Liked: Cleanliness, amenities, property conditions & facilities, communication
•Great Location •Apartment immaculate •Tastefully decorated •Friendly hosts •A luxurious home from home •Highly recommend •Complimentary Tea, Coffee, Milk, Orange Juice and Croissants
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, room comfort, communication
Very convenient parking just behind the building. Staff were always on hand by phone for any queries. Kitchen clean. Excellent breakfast selection of goods. Good location. A very comfortable stay.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Dieter

Liked: Cleanliness, amenities, property conditions & facilities, communication
Property was excellent beats your hotel rooms would definitely stay here again
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Tracey

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very comfortable property. Had all that you needed for a comfortable stay. The extras in the fridge (orange, bread, milk) were great along with the bits for tea and coffee. Great location. Would recommend.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort, communication
Excellent apartment and good location
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

June

Liked: Cleanliness, amenities, property conditions & facilities, communication
Meet and greet was exceptional. Appartment supplies were excellent. Location was easily accessible for main shopping/theatre/bars/eateries. Would definately recommend and would re-book.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Robina

Liked: Cleanliness, room comfort, communication

A Perfect Stay with Great Communication

I had a fantastic stay at this apartment! It was beautifully kept, incredibly comfortable, with continental breakfast provided. The host provided excellent communication, making the entire experience smooth and enjoyable. I highly recommend this place to anyone looking for a welcoming and hassle-free stay!
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities, communication
This has to be the best place to stay in Cheltenham. It is clean, comfortable, roomy and stunning. It is the little touches that make this accommodation stand out over all the other places I have stayed.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Carl

Liked: Cleanliness, room comfort, communication

Lovely Owners 😀

Lovely apartment and lovely people 😀 Will definitely be back.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Sue

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was as we expected and it was fab! It was a lovely touch to have all the makings for breakfast left for us. And it was less than 5 minutes stroll into town. We can’t wait to return.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Bev

Liked: Cleanliness, amenities, property conditions & facilities, communication
Superb appartment within a short walk to Cheltenham Town centre and racecourse. Bonus to have parking at the property. Well maintained. Check in smooth with lovely staff to welcome you.
Stayed 2 nights in Jan 2024
Verified

8/10 Good

Renee

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved the size and comfort of the suite. Really appreciated having milk, bread and breakfast cereal in the kitchen when we arrived late at night. Property was very far from train station and far from main bus station so if you arrived / left by public transit it was tricky.
Stayed 7 nights in Sep 2024
Verified

10/10 Excellent

Sean

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent one bedroomed, comfortable apartment with every mod con. Free parking provided and provisions for breakfast etc in the fridge which was a nice touch. Good communications, price and friendly check-in. Very handy for the town centre which was within easy walking distance. The surrounding area was perfectly safe but outlook over a large municipal car park spoilt the ambiance just a little. Would definitely stay again.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely loved it here. Clean, safe and comfortable with all the little extras one would expect from a good hotel. Sadly, hotels.com neglected to tell us about the free parking or the continental breakfast that was included in the price. This meant we spent an additional£25.00 that could have gone towards a nice meal! The apartment itself was faultless and the person who checked us in was excellent too. We will be returning.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Eilidh

Liked: Cleanliness, room comfort, communication

Stupendous - I'd happily stay again

We were in the Leckhampton Suite and could see our motorbike parked at the back right outside our bedroom. Property is GORGEOUS. I could have cried with relief after travelling for several weeks abroad to come home and be coddled. Milk, croissant and juice in the fridge, enough tea and coffee to drown yourself in. A loaf of bread, cereals, fruit. An extremely comfy bed. Fluffy towels, and decent shower, toiletries. We didn't cook but the cupboards are full of pots, pans & crockery. The place was SPOTLESS. Lots of info about the local vicinity, shops/banks/restaurants etc. We went to a Thai restaurant that was recommended and it was excellent. I'd definitely stay there again. The only niggle is the main door at the street has a problem with the snib, it needs shoogled a bit to get it to shut properly
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Simon

Liked: Cleanliness, room comfort, communication
I’ve now stayed in three of the four apartments within this block, and they’re all just as lovely as each other. Each one is big, spacious, comfortable, warm, and spotless – everything you could really ask for. As my company is located in Cheltenham, I’ve stayed in quite a few hotels around the area over the years, and while some are better than others, these apartments have definitely become my go-to. They just make for a much nicer, more relaxed stay. The free parking is a real bonus, too. A thoughtful touch from the host is the breakfast selection that’s always provided – croissants, bread, cereal, milk, butter, tea/coffee, fruit – and the kitchen is fully equipped with everything you might need. It really does feel like a home away from home. The location is excellent, right in the heart of Cheltenham. You’re only a short walk from the shops and local amenities, and Cineworld is literally just over the road if you fancy a film. The host is consistently friendly, welcoming, and easy to contact – always makes you feel looked after. All in all, just a really pleasant place to stay, and one I’d happily recommend.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Emily

Liked: Cleanliness, room comfort, communication

Unbelievably good value

I was amazed at the high standard for money here. Super-comfortable and spacious apartment with lovely touches such as a fresh fruit bowl, breakfast items and coffee machine. Very nice lady there to check me in. Tiny quibbles : I got the email via hotels.com with check in instructions on the day of my check-in, and I was driving so never saw it until after check in. Would be better to send the day before. Also, idiot-proof instructions for the coffee machine and dishwasher would have helped me! I was only there for one night and in a hurry in the morning I found these things a bit difficult. But a lovely if too brief stay. If I’m ever back in Cheltenham I will definitely be back. ♥️
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort, communication

A great place to stay in Cheltenham!

A great place to stay in Cheltenham!
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Jerry

Liked: Cleanliness, amenities, property conditions & facilities
Great apartment in a very central location. Well appointed with excellent continental breakfast supplies. Great customer service and excellent amenities.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities, communication
Superb accommodation, great communication and good value.
Stayed 1 night in Oct 2022