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Central Hotel Cheltenham by Roomsbooked

3.0 star property
This welcoming city center hotel puts travelers steps from Cheltenham's heart with easy access to the excitement of Cheltenham Racecourse nearby

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Photo gallery for Central Hotel Cheltenham by Roomsbooked

Interior - Central Hotel Cheltenham by Roomsbooked (Cheltenham)
Single Room | Iron/ironing board (on request), WiFi (free), bed sheets - Central Hotel Cheltenham by Roomsbooked (Cheltenham)
Iron/ironing board (on request), WiFi (free), bed sheets - Central Hotel Cheltenham by Roomsbooked (Cheltenham)
Exterior - Central Hotel Cheltenham by Roomsbooked (Cheltenham)
Shower, towels - Central Hotel Cheltenham by Roomsbooked (Cheltenham)
Central Hotel Cheltenham by Roomsbooked offers a convenient city center location near Cheltenham Racecourse. Guests enjoy free in-room WiFi and practical luggage storage, making the most of their time in town.

Reviews

6.8 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Twin Room

Iron/ironing board (on request), WiFi (free), bed sheets

Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Room

Iron/ironing board (on request), WiFi (free), bed sheets

Family Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 1 Twin Bed and 1 Double Bed
  • Free WiFi

View all photos for Double Room

Iron/ironing board (on request), WiFi (free), bed sheets

Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Single Room

Single Room | Iron/ironing board (on request), WiFi (free), bed sheets

Single Room

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Triple Room, 3 Twin Beds, Non Smoking

Iron/ironing board (on request), WiFi (free), bed sheets

Triple Room, 3 Twin Beds, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

About the neighborhood

Located in Cheltenham, Central Hotel Cheltenham by Roomsbooked is in the city center. Travelers who have shopping on the agenda can visit Gloucester Docks and Gloucester Quays. Parabola Arts Centre and Walks With Hawks are also worth visiting. Visit our Cheltenham travel guide
Map
7 Portland Street, Cheltenham, England, GL52 2NZ

What's nearby

  • A stone bridge over a canal with a reflection in the water, surrounded by trees and blooming pink flowers.
    Pittville Park
    6 min walk - 0.4 miles
  • A historic building with classical architecture, a cobblestone street, and a clear sky.
    Cheltenham Town Hall
    7 min walk - 0.4 miles
  • A rural landscape with a large open field, a small village, and distant hills.
    Cheltenham Racecourse
    4 min drive - 1.7 miles
  • The Promenade
    1 min walk - 0.1 miles
  • Everyman Theatre
    4 min walk - 0.3 miles

Getting around

  • Cheltenham Spa Station
    9 min drive

Restaurants

  • Cosy Club
    5 min walk
  • Huffkins at John Lewis Cheltenham
    5 min walk
  • Pret a Manger
    3 min walk
  • The Bank House (Wetherspoon)
    4 min walk
  • Greggs
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • Limited onsite self parking

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in fee: GBP 15.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 15.00
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: GBP 15.00 (subject to availability)
  • Late check-out fee: GBP 15.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Frequently asked questions

Is Central Hotel Cheltenham by Roomsbooked pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Central Hotel Cheltenham by Roomsbooked?

Check-in start time: 2:00 PM; Check-in end time: 6:00 AM. Early check-in is available for a fee of GBP 15.00 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Central Hotel Cheltenham by Roomsbooked?

Check-out is at 10:00 AM. Late check-out is available for GBP 15.00 (subject to availability).

Where is Central Hotel Cheltenham by Roomsbooked located?

Located in the heart of Cheltenham, this hotel is within a 5-minute walk of High Street, The Promenade, and Everyman Theatre. Holst Birthplace Museum and The Brewery Quarter are also within 5 minutes. Cheltenham Spa Station is 27 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Central Hotel Cheltenham by Roomsbooked Reviews

6.8

7.0

Cleanliness

6.8

Location

7.8

Staff & service

5.8

Property conditions & facilities
Rating 10 - Excellent. 70 out of 269 reviews
Rating 8 - Good. 71 out of 269 reviews
Rating 6 - Okay. 49 out of 269 reviews
Rating 4 - Poor. 29 out of 269 reviews
Rating 2 - Terrible. 50 out of 269 reviews

Reviews

Verified

8/10 Good

Selina

Liked: Cleanliness, staff & service
The room was clean and well prepared with a nice ensuite. Check in was good. The details on the website were accurate.
Stayed 1 night in Jun 2026
Verified

2/10 Terrible

Ehud

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Poor
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
yes
Stayed 4 nights in Apr 2026
Verified

4/10 Poor

Richard

Disliked: Property conditions & facilities
At least the bedding and towels were clean. Room was too small to contain a double bed, and then one of you is clambering over the other to get in. No heating in the shower room and the towels, although clean, were well past their best and had holes in them. No option for breakfast. Definitely not worth £100 a night.
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Matthew

Disliked: Staff & service
The night manager was awful. Very agressive.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Neil

Amazing value for the money. Really friendly and helpful staff. Room clean and well equipped but decor a little tired. Lovely en-suite. Overall well above my expectations.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Stephen

Liked: Amenities
Disliked: Staff & service
Room was very cold. Bed was very hard and uncomfortable provided you with tiny bath towels vary inconvenient.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Christina

Liked: Cleanliness
A great location maybe the rooms are a little old fashioned but very clean
Stayed 1 night in Aug 2025
Verified

4/10 Poor

Melanie

Rooms were so run down. Stains on carpets and furniture, towels frayed, one person in my party found dead roaches. Just not a good experience.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Ulf

Liked: Cleanliness, staff & service
Perfect location, clean, nice welcome Everything good ..except that the refrigerator didn’t work and they didn’t fix it.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Victoria

Liked: Cleanliness, amenities, property conditions & facilities
Staff very friendly & helpful
Stayed 2 nights in Nov 2025
Verified

2/10 Terrible

Sam

Disliked: Cleanliness, property conditions & facilities, room comfort
Staff seemed nice enough, but for £110 for one night the hotel was manky. The room smelled like an old people’s home, the carpet and interior were extremely dated, the ceiling had damp damaged, the bathroom smelled like it had been doused in cheap bleach and I’m not too sure the bed was even clean. I couldn’t have complained if it were a cheap room but it was way overpriced
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean spacious room with friendly staff
Stayed 3 nights in Oct 2025
Verified

4/10 Poor

Milton

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
You get what you pay for and this was exactly that .. cheap. Also not very clean and certainly well past rundown.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Melvyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent far exceeded expectations even had a fridge, microwave and biscuits!
Stayed 1 night in Sep 2025
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Not recommended

The hotel was not what we expected, very bad value for money. Parking was not great, only had 7 spaces in a dark alleyway.
Stayed 1 night in Aug 2025
Verified

2/10 Terrible

Becky

Disliked: Cleanliness, amenities, property conditions & facilities
On check-in we were required to hand over our driving licence which they photocopied. When we questioned this we were told it was for health and safety reasons and if we didn’t allow them to do this we couldn’t stay. There is no reason to do this and I worry about identity fraud…. Rooms were run down and dirty with filthy carpet, torn shower mat and ripped mattress. Photos don’t match the rooms. Would not recommend.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel , ideally situated very safe area, nice parking & very clean amenities
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel perfectly situated, very clan and tidy, friendly staff, very pleasant stay.
Stayed 2 nights in Jul 2025
Verified

4/10 Poor

Philippa

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

A rather farcical hospitality.

I am 75 arriverd before check in and was generously allowed tyo leave my small case as I went to the cricket. I checked in at about 6.30pm and was given room 20 at the top of the house up about 3 flights. I did not announce my hidden disability but I am obviously a pensioner and would never have expected to be so far up and expected to walk up 4 steep steps without a bannister to a fire door room entrance that was very heavy. Staff could have allocated me alower room as they knew I would return. The toilet seat slipped about and didn't fiit, the batroom door handle was separating from the doot and someone scould have been locked in there and no-one would have heard them shout, and the bath mat was stained with paint and/or bleach. The room was cleaned properly and I would have liked more sachets of tea and coffee. Ther staff told me they complsin regularly about laintenance but it is rarely carried out. That room was a serious accident waiting to happen.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Prashant

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect staying spot
Stayed 7 nights in Jul 2025
Verified

2/10 Terrible

Brambledown

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff were extremely helpful and the bathroom was clean. We paid an exorbitant amount for a room which was beyond shabby in a hotel which was in a worse condition than the room. There had been a problem with our booking and the staff were extremely helpful sorting our accommodation out, that was the highlight of the trip. The carpets in the corridors were filthy, with a number of stains of unknown origin. The room was small with peeling paint around the windows and a slightly cleaner carpet than the hallway. We go to a lot of hotels due to our work and this is not the worst place we have stayed at, it's the second worst.
Stayed 2 nights in Jul 2025
Verified

2/10 Terrible

Alex

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a hotel, more of a hostel. Definitely not worth 150 Gbp a night.
Stayed 1 night in Jun 2025
Verified

8/10 Good

douglas

Liked: Cleanliness, staff & service

Cheltenham hotel

The mattress was well used and sagged In middle No AC Room did have micro wave and fridge
Stayed 8 nights in Jun 2025
Verified

6/10 Okay

Synneve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was accommodating of several requests we had, and the mini fridge in the room was a plus. The two fans we borrowed were not enough to cool the room during the heat wave, so sleep was uncomfortable.
Stayed 4 nights in Jun 2025