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The Hotel Chalet at The Choo Choo

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Terrace/patio - The Hotel Chalet at The Choo Choo (Chattanooga)
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Luxury
4.0 star property
9.6

Exceptional

Historic retreat by the station

Reimagined train cars blend vintage charm with modern luxury at this downtown Chattanooga gem. Guests enjoy craft cocktails at the poolside train-car bar or gather around the courtyard firepit. Steps away, restaurants, coffee shops and the aquarium are within easy walking distance.

Popular amenities

  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Chalet King Accessible

Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet King Accessible

9.2 out of 10
Wonderful
(5 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Chalet King

Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet King

9.4 out of 10
Exceptional
(62 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Chalet 2 Queen Beds Accessible

Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet 2 Queen Beds Accessible

10.0 out of 10
Exceptional
(4 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Chalet 2 Queen Beds

Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet 2 Queen Beds

9.4 out of 10
Exceptional
(39 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Chalet Suite Accessible

Chalet Suite Accessible | Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet Suite Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Chalet Suite

Chalet Suite | Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite MacArthur

Suite MacArthur | Frette Italian sheets, premium bedding, minibar, in-room safe

Suite MacArthur

  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room Sleeper

Frette Italian sheets, premium bedding, minibar, in-room safe

Deluxe Room Sleeper

9.6 out of 10
Exceptional
(26 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Located in Downtown Chattanooga, a neighborhood in Chattanooga, The Hotel Chalet at The Choo Choo is near the airport and near a metro station. The area's natural beauty can be seen at Ruby Falls and Rock City, while Tennessee Aquarium and Chattanooga Zoo are popular area attractions. Don't miss out on a visit to Lookout Mountain Incline Railway. Relax and indulge in the area's health/beauty spa, or seek out an adventure with rock climbing, mountain biking, and hiking/biking trails nearby. Visit our Chattanooga travel guide
Map
92 Choo Choo Ave, Chattanooga, TN, 37408

What's nearby

  • Chattanooga, Tennessee, USA downtown skyline on the Tennessee River
    Chattanooga Convention Center
    14 min walk - 0.8 miles
  • Chattanooga, Tennessee, USA Skyline
    Tennessee Aquarium
    4 min drive - 2.0 miles
  • Chattanooga Zoo
    Chattanooga Zoo
    4 min drive - 1.3 miles
  • Chattanooga Choo Choo Historic District
    1 min walk - 0.0 miles
  • University of Tennessee at Chattanooga
    11 min walk - 0.6 miles

Getting around

  • Chattanooga Metropolitan Airport (CHA)
    20 min drive

Restaurants

  • The Chattanoogan Hotel, Curio Collection by Hilton
    10 min walk
  • Honey Seed
    9 min walk
  • Nic & Norman’s
    1 min walk
  • Kenny’s Southside Sandwiches
    8 min walk
  • Goodfellas Pizzeria
    6 min walk

About this property

The Hotel Chalet at The Choo Choo

Upscale hotel remodeled in 2023 and located near Chattanooga Choo Choo Historic District
Located close to Chattanooga Convention Center and University of Tennessee at Chattanooga, The Hotel Chalet at The Choo Choo provides a poolside bar, a firepit, and a coffee shop/cafe. The on-site Fusion cuisine bistro, Elsie's Daughter, offers brunch, dinner, and happy hour. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and an outdoor entertainment area.
You'll also find perks like:
  • An outdoor pool along with sun loungers and pool umbrellas
  • Breakfast (surcharge), self parking (surcharge), and luggage storage
  • An elevator, a nature reserve, and a banquet hall
  • Coffee/tea in the lobby, 2 meeting rooms, and outdoor furniture
  • Guest reviews give top marks for the helpful staff and location
Room features
All 127 rooms include comforts such as free international calls and premium bedding, as well as thoughtful touches like first-run movies and laptop-compatible safes. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and Frette Italian sheets
  • Designer toiletries, tubs or showers, and hair dryers
  • 55-inch Smart TVs with Netflix, Hulu, and streaming services
  • Wardrobes/closets, digital channels, and first-run movies

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 20 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite self parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to noon for a fee: USD 4 to 12 for adults and USD 4 to 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Elsie's Daughter
  • The Caboose

Things to do

  • Bicycle tours
  • Helicopter/airplane tours
  • Outdoor pool

Family friendly

  • Fenced pool
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Conference center (3,200 square feet of space)

Outdoors

  • Firepit
  • Garden
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (52 inch wide door)
  • Hand-held showerhead
  • Hardwood flooring in public areas
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Beaux Arts architecture
  • Designated smoking areas (fines apply)
  • Renovated entire property - October 2023

Room amenities

Bedroom

  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • First-run movies
  • Hulu
  • iPod dock
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Electric kettle
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay, plus a one-time cleaning fee of USD 150.00 and a deposit of USD 50.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 4.00 to 12.00 for adults, and USD 4.00 to 12.00 for children
  • Uncovered self parking fee: USD 20 per night (in/out privileges)
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50 per accommodation, per stay plus USD 150.00 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

The Chalet At The Choo Choo
The Hotel Chalet at The Choo Choo Hotel
The Hotel Chalet at The Choo Choo Chattanooga
The Hotel Chalet at The Choo Choo Hotel Chattanooga

Frequently asked questions

Does The Hotel Chalet at The Choo Choo have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–10:00 PM.

Is The Hotel Chalet at The Choo Choo pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a deposit of USD 50.00 per stay and a fee of USD 50 per accommodation, per stay. A cleaning fee of USD 150.00 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for USD 20 per night. Limited spots are available.

What time is check-in at The Hotel Chalet at The Choo Choo?

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM. Late check-in is available during limited hours.

What time is check-out at The Hotel Chalet at The Choo Choo?

Check-out is at noon.

Where is The Hotel Chalet at The Choo Choo located?

Located in Downtown Chattanooga, this hotel is within a 15-minute walk of Chattanooga Choo Choo Historic District, Chattanooga Convention Center, and University of Tennessee at Chattanooga. Tennessee Aquarium and Chattanooga Zoo are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Hotel Chalet at The Choo Choo Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 1597 out of 1974 reviews
Rating 8 - Good. 244 out of 1974 reviews
Rating 6 - Okay. 84 out of 1974 reviews
Rating 4 - Poor. 25 out of 1974 reviews
Rating 2 - Terrible. 24 out of 1974 reviews

Reviews

Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent accommodations, great location and the restaurant has the best food and staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sierra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at the Chalet. Staff were incredibly kind, the vibe was so cute and it was walkable to everything we wanted to see.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice and the staff was extremely helpful!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Chalet is my favourite place. Excellent staff. Excellent service. Such a beautiful place to stay and visit.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, cool rooms and very friendly staff
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was excellent. We were in a deluxe sleeper and it was such a unique experience. The staff is extremely friendly and the train sleeper was very clean. The neighborhood is fun and plenty to do within walking distance.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Somer

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly staff, and great bar The Elsie
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Robby

Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean room, friendly staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff and great location
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness
Parking was very easy
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Robin

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great, room, service ease of everything, checking in and out, staff really enjoyed our stay.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint hotel in a great location. Lots to do within walking distance. Best shower (water pressure) in a hotel.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay on the way home from Florida. Best sleep ever in comfortable quiet room. Great atmosphere. Shout out to staff member Annalise who went above & beyond to make our stay fantastic.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best stay! This place is so nice and clean and the staff was so nice. We will definitely be back!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cutest boutique hotel in the area. My room was clean and so cute! The staff was super friendly and the restaurant linked to it was delicious
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Haewon

Liked: Cleanliness, amenities, property conditions & facilities
Great Stay. Friendly Staff.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this at the last minute and couldn’t have picked a more charming hotel. The staff were incredibly friendly and welcoming, which made the stay even better. We also had dinner at Elsie’s Daughter, and both the food and the atmosphere were fantastic. We’ll definitely be back when we can stay a little longer. Highly recommend.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Marlowe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is historic and absolutely wonderful. Plenty of restaurants and bars close by, the comedy club nearby was a hoot. You can walk to loads of attractions. Highly recommend the property as a staycation or short weekend get away.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
This is a cool place to stay and not far off I75. The decor and vibe is a vintage train car. Room was spacious and clean. Can walk to restaurants/bars that are in the actual train station. It was different from the run of the mill hotels.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Shelby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful property. The rooms are beautifully decorated and the bed is 10/10! I will definitely be coming back.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicely updated hotel with great restaurants nearby.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this place! Book it you will be glad you did! Love the history behind the Choo Choo hotel. The art deco theme room was like stepping back into another time. Enjoyed some time by the pool, and stopped in the restaurant for a to go dessert. Within walking distance to a bunch of great places to eat! Wish I could’ve stayed longer.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Earl

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, great staff, close to everything
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Great quick overnight stay-check-in gentleman was pleasant and helpful and used effective and thorough communication. Great comfortable beds, quiet atmosphere.
Stayed 1 night in Feb 2026
Verified

8/10 Good

JUDY

Wonderful complex..open grassy area/fire pit & seating Free coffee should be available in AM Very helpful staff Bathroom needs more towel bars/hooks Love room/spacious & loved the corner nice bench/table & ability to open sliding door for fresh air Limited snacks available to buy
Stayed 3 nights in Apr 2026