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The Hotel Chalet at The Choo Choo

Property class: 4

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Photo gallery for The Hotel Chalet at The Choo Choo

A fire pit in the center of a patio area with outdoor seating and a building in the background. - The Hotel Chalet at The Choo Choo (Chattanooga)
Creator video - submitted by The Guided Travels
A cozy living room with a sofa, coffee table, and a dining area with chairs and a table. - The Hotel Chalet at The Choo Choo (Chattanooga)
Lobby - The Hotel Chalet at The Choo Choo (Chattanooga)
A dining area with a long table, multiple chairs, and a view of a green train through large windows. - The Hotel Chalet at The Choo Choo (Chattanooga)
Located close to Chattanooga Choo Choo Historic District and Chattanooga Convention Center, The Hotel Chalet at The Choo Choo provides a poolside bar, a firepit, and a coffee shop/cafe. The on-site Fusion cuisine bistro, Elsie's Daughter, offers brunch, dinner, and happy hour. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and an outdoor entertainment area.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Chalet King Accessible

A wooden headboard with two white pillows featuring a red logo.

Chalet King Accessible

9.2 out of 10
Wonderful
(5 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Chalet King

A hotel room with a bed, a desk with a lamp, a small table, a bench, and a patterned wall.

Chalet King

9.6 out of 10
Exceptional
(82 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Chalet 2 Queen Beds Accessible

A hotel room with two beds, a TV, a small table, and a lamp.

Chalet 2 Queen Beds Accessible

10.0 out of 10
Exceptional
(5 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Chalet 2 Queen Beds

A hotel room with two beds, a TV, a small table, and a lamp.

Chalet 2 Queen Beds

9.6 out of 10
Exceptional
(44 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Chalet Suite Accessible

A hotel room with a green armchair, a wooden nightstand with a lamp, and a bed with white linens.

Chalet Suite Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Chalet Suite

A living room with a sofa, armchairs, a coffee table, a TV, and a lamp.

Chalet Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite MacArthur

A cozy living room with a sofa, coffee table, and a dining area with chairs and a table.

Suite MacArthur

  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room Sleeper

A train carriage interior with a wooden panel wall, a sofa, a table with chairs, and a window with curtains.

Deluxe Room Sleeper

9.6 out of 10
Exceptional
(31 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Located in Downtown Chattanooga, a neighborhood in Chattanooga, The Hotel Chalet at The Choo Choo is near the airport and near a metro station. The area's natural beauty can be seen at Ruby Falls and Rock City, while Tennessee Aquarium and Chattanooga Zoo are popular area attractions. Don't miss out on a visit to Lookout Mountain Incline Railway. Relax and indulge in the area's health/beauty spa, or seek out an adventure with mountain biking, hiking/biking trails, and rock climbing nearby. Visit our Chattanooga travel guide
Map
92 Choo Choo Ave, Chattanooga, TN, 37408

What's nearby

  • A bridge with a blue structure, a red building, and a calm river reflecting the scene.
    Chattanooga Convention Center
    14 min walk - 0.8 miles
  • A bridge with a modern design, a calm river reflecting lights, and a building with a unique triangular roof in the background.
    Tennessee Aquarium
    4 min drive - 2.0 miles
  • Chattanooga Choo Choo Historic District
    1 min walk - 0.0 miles
  • University of Tennessee at Chattanooga
    12 min walk - 0.7 miles
  • Finley Stadium
    15 min walk - 0.8 miles

Getting around

  • Chattanooga Metropolitan Airport (CHA)
    20 min drive

Restaurants

  • Goodfellas Pizzeria
    6 min walk
  • Honey Seed
    9 min walk
  • The Chattanoogan Hotel, Curio Collection by Hilton
    10 min walk
  • The Boneyard
    5 min walk
  • Wiseguy Lounge
    6 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 20 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite self parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to noon for a fee: USD 4 to 12 for adults and USD 4 to 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Elsie's Daughter
  • The Caboose

Things to do

  • Bicycle tours
  • Gym
  • Helicopter/airplane tours
  • Outdoor pool

Family friendly

  • Fenced pool
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Conference center (3,200 square feet of space)

Outdoors

  • Firepit
  • Garden
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 on-site accessible parking spaces
  • Elevator (52 inch wide door)
  • Hand-held showerhead
  • Hardwood flooring in public areas
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Beaux Arts architecture
  • Designated smoking areas (fines apply)
  • Renovated entire property - October 2023

Room amenities

Bedroom

  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • First-run movies
  • Hulu
  • iPod dock
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Electric kettle
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay, plus a one-time cleaning fee of USD 150.00 and a deposit of USD 50.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 4.00 to 12.00 for adults, and USD 4.00 to 12.00 for children
  • Uncovered self parking fee: USD 20 per night (in/out privileges)
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50 per accommodation, per stay plus USD 150.00 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does The Hotel Chalet at The Choo Choo have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–10:00 PM.

Is The Hotel Chalet at The Choo Choo pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a deposit of USD 50.00 per stay and a fee of USD 50 per accommodation, per stay. A cleaning fee of USD 150.00 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for USD 20 per night. Limited spots are available.

What time is check-in at The Hotel Chalet at The Choo Choo?

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM. Late check-in is available during limited hours.

What time is check-out at The Hotel Chalet at The Choo Choo?

Check-out is at noon.

Where is The Hotel Chalet at The Choo Choo located?

Located in Downtown Chattanooga, this hotel is within a 15-minute walk of Chattanooga Choo Choo Historic District, Chattanooga Convention Center, and University of Tennessee at Chattanooga. Tennessee Aquarium and Chattanooga Zoo are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Hotel Chalet at The Choo Choo Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 1964 out of 2409 reviews
Rating 8 - Good. 296 out of 2409 reviews
Rating 6 - Okay. 95 out of 2409 reviews
Rating 4 - Poor. 27 out of 2409 reviews
Rating 2 - Terrible. 27 out of 2409 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and the staff were great. The restaurant was excellent, and the train car was absolutely amazing!
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Off the beaten path of chain hotels Quiet and clean Many nice restaurants nearby within walking distance
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. Good food choices within walking distance
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to stay for a concert in downtown Chattanooga. The room was plush and comfortable. The staff were hospitable and helpful. The vibe was fun and retro. Would definitely stay here again.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about the hotel. The staff was very helpful in giving us suggestions on places to see. Will definitely stay there again when visiting Chattanooga.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and the room was clean!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that it had the outdoor pool. Restaurant on property had awesome food.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean the staff was friendly
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re in Chattanooga - the place to stay - amazing facility - Resturant amazing - late happy hour from 9-11 and Resturant is open late . Amazing food - world class with excellent service and great mixologist - real cocktails. Walking to couple cool bars then the frothy Monkey for breakfast in the old train station - great experience.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint and chic. Great location. Fun lively atmosphere.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean, Bed was sooo comfortable, Staff was friendly and helpful. Area was quiet but GPS did not help us find the location
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the pool!!! The top reason we would come back:) And my did Freya loved her first hotel experience as well:)
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a true gem and bleeds southern hospitality. The staff there absolutely make the place shine even more. They all have that southern charm. Definitely would highly recommend.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phenomenal bedding and superb staff. I highly recommend staying here. It is gorgeously decorated and so comfortable! If you love vintage glam and trains, you're going to love staying here.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the ambiance of the hotel! The staff was very welcoming and friendly as well. I do wish I had done more research as I didn't realize so many things were extra (such as parking or a cup of coffee at the lobby bar in the morning). But the rooms were nice and the beds were super comfy. It's a good location too next to good restaurants ls and not far from downtown.
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one night and enjoyed Elsie's Daughter, the restaurant / bar on premises, including the free drink included in the room rate. We lounged in a hammock in the evening cool. The shower was powerful. Room lighting was a little too dim for older eyes. It was incredibly quiet for sleeping. Staff were very helpful too.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay and location
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I walked in the front doors and was transported to 1945. The decor was memorable, the music was appropriate to the era and the customer service was outstanding. My husband and I stayed in a railcar, we were impressed with the size of the roomand the radiant heated floors in the bathroom. Next visit we will try a room in the hotel. Can't wait!
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely a unique place to stay. The shower was amazing…felt like a massage! Bed was comfortable and you just melted into the pillows. Only thing, there was a funny smell when you first entered the building.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff. Property was beautiful and close to several attractions. Parking can be difficult due to limited spots available for the hotel.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elsie was super helpful and oriented us to the surrounding area - easy walking to great restaurants, bars, and shopping. We'll be back!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely greeting from Sophie and Maddie, had a suitecvery nice, might yry a carriage next time, drinks from Calaboose by pool area very pleasant on warm summer evening. Easy checkout great help from Treena who emailed bill and helped us with luggage much appreciated, great end to a 2 week road trip
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A super cozy environment, the rooms are very spacious and the hotel’s location is within walking distance to so many places!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cutest hotel in the best location.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the intentional decor of the time period. All the little details. Very clean. The pool was the perfect temperature!
Stayed 1 night in Sep 2026