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The Hotel Chalet at The Choo Choo

4.0 star property
Beaux Arts hotel with bars and a 24-hour front desk

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Photo gallery for The Hotel Chalet at The Choo Choo

Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, sun loungers
Suite MacArthur | Terrace/patio
Lobby
Frette Italian sheets, premium bedding, minibar, in-room safe
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Breakfast available

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room Sleeper

Frette Italian sheets, premium bedding, minibar, in-room safe

Deluxe Room Sleeper

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Sofa bed - single
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite MacArthur

Suite MacArthur | Frette Italian sheets, premium bedding, minibar, in-room safe

Suite MacArthur

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Renovated in 2023
  • 65 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Chalet Suite

Chalet Suite | Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Renovated in 2023
  • 65 sq m
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Chalet King Accessible

Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet King Accessible

Highlights

Patio
Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Renovated in 2023
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Chalet Suite Accessible

Chalet Suite Accessible | Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet Suite Accessible

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Renovated in 2023
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Chalet 2 Queen Beds

Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet 2 Queen Beds

Highlights

Patio
Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Renovated in 2023
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Chalet 2 Queen Beds Accessible

Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet 2 Queen Beds Accessible

Highlights

Patio
Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Renovated in 2023
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Chalet King

Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet King

Highlights

Patio
Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Renovated in 2023
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
92 Choo Choo Ave, Chattanooga, TN, 37408

What's nearby

  • Chattanooga Choo Choo - 1 min walk - 0.0 miles
  • University of Tennessee at Chattanooga - 12 min walk - 0.7 miles
  • Chattanooga Convention Center - 14 min walk - 0.8 miles
  • Tennessee Aquarium - 3 min drive - 1.8 miles
  • Chattanooga Zoo - 4 min drive - 1.3 miles

Getting around

  • Chattanooga Metropolitan Airport (CHA) - 20 min drive

Restaurants

  • ‪Nic and Norman's - ‬1 min walk
  • ‪The FEED Co Table & Tavern - ‬7 min walk
  • ‪Urban Stack - ‬7 min walk
  • ‪The Boneyard - ‬5 min walk
  • ‪Goodfellas Pizzeria - ‬6 min walk

About this property

The Hotel Chalet at The Choo Choo

Upscale hotel remodeled in 2023 and located near Chattanooga Choo Choo
Located close to Chattanooga Convention Center and University of Tennessee at Chattanooga, The Hotel Chalet at The Choo Choo provides a poolside bar, a firepit, and a coffee shop/cafe. The on-site bistro, Elsie's Daughter, features Fusion cuisine and happy hour. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and an outdoor entertainment area.
You'll also find perks like:
  • An outdoor pool with sun loungers and pool umbrellas
  • Breakfast (surcharge), self parking (surcharge), and luggage storage
  • An elevator, a nature reserve, and a banquet hall
  • Coffee/tea in the lobby, 2 meeting rooms, and outdoor furniture
  • Guest reviews give top marks for the helpful staff and location
Room features
All 127 rooms include comforts such as free international calls and premium bedding, as well as thoughtful touches like first-run movies and laptop-compatible safes. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and Frette Italian sheets
  • Designer toiletries, tubs or showers, and hair dryers
  • 55-inch Smart TVs with Netflix, Hulu, and streaming services
  • Wardrobes/closets, digital channels, and first-run movies

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 18 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to noon for a fee: USD 4 to 12 for adults and USD 4 to 12 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Elsie's Daughter
  • The Caboose

Things to do

  • Bicycle tours
  • Helicopter/airplane tours
  • Outdoor pool

Family friendly

  • Fenced pool
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Conference center (3,200 square feet of space)

Outdoors

  • Firepit
  • Garden
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (52 inch wide door)
  • Hand-held showerhead
  • Hardwood flooring in public areas
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Beaux Arts architecture
  • Designated smoking areas (fines apply)
  • Renovated entire property - October 2023

Room amenities

Bedroom

  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • First-run movies
  • Hulu
  • iPod dock
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Electric kettle
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay, plus a one-time cleaning fee of USD 150.00 and a deposit of USD 50.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 4.00 to 12.00 for adults, and USD 4.00 to 12.00 for children
  • Uncovered self parking fee: USD 18.00 per night (in/out privileges)
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50 per accommodation, per stay plus USD 150.00 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

The Chalet At The Choo Choo
The Hotel Chalet at The Choo Choo Hotel
The Hotel Chalet at The Choo Choo Chattanooga
The Hotel Chalet at The Choo Choo Hotel Chattanooga

Frequently asked questions

Does The Hotel Chalet at The Choo Choo have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–10:00 PM.

Is The Hotel Chalet at The Choo Choo pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a deposit of USD 50.00 per stay and a fee of USD 50 per accommodation, per stay. A cleaning fee of USD 150.00 also applies. Service animals are exempt from fees.

How much is parking at The Hotel Chalet at The Choo Choo?

Self parking is available for USD 18.00 per night. Limited spots are available.

What time is check-in at The Hotel Chalet at The Choo Choo?

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM. Late check-in is available during limited hours.

What time is check-out at The Hotel Chalet at The Choo Choo?

Check-out is at noon.

Where is The Hotel Chalet at The Choo Choo located?

Located in Downtown Chattanooga, this hotel is within a 15-minute walk of Chattanooga Choo Choo, Chattanooga Convention Center, and University of Tennessee at Chattanooga. Tennessee Aquarium and Chattanooga Zoo are also within 3 mi (5 km).

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The Hotel Chalet at The Choo Choo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 964 out of 1208 reviews
Rating 8 - Good. 153 out of 1208 reviews
Rating 6 - Okay. 56 out of 1208 reviews
Rating 4 - Poor. 20 out of 1208 reviews
Rating 2 - Terrible. 15 out of 1208 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay!
Stayed 3 nights in Mar 2025

10/10 Excellent

Mandiline

Liked: Cleanliness, staff & service, property conditions & facilities
Unique place, would stay again
Stayed 1 night in Jun 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, room very nice and comfortable, friendly staff
Stayed 1 night in Jun 2025

10/10 Excellent

Melisa

Liked: Cleanliness, amenities, property conditions & facilities
Adorable place to stay. I love the antique decor and friendly staff
Stayed 1 night in May 2025

10/10 Excellent

Gaurav

Liked: Cleanliness, amenities, property conditions & facilities
The room and property were great. Staff was accommodating, would definitely stay there again!
Stayed 1 night in Jun 2025

10/10 Excellent

Mike

Liked: Cleanliness, amenities, property conditions & facilities
This hotel has character and the staff were very helpful.
Stayed 1 night in May 2025

10/10 Excellent

walter

Liked: Cleanliness, staff & service, property conditions & facilities
5 stars very beautiful place
Stayed 1 night in May 2025

10/10 Excellent

Cherish

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place! The vibe is great, plenty of room and the room is cozy and comfortable. Friendly staff too.
Stayed 1 night in May 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for either a big family trip or a romantic getaway Loved there were lots of places on site to walk to without having to drive
Stayed 2 nights in May 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this historic hotel. Had a wonderful stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Robby

Liked: Cleanliness, amenities, property conditions & facilities
The Chalet is great. A great remodeling of a historical place.
Stayed 1 night in May 2025

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and bed was super comfy.
Stayed 1 night in Apr 2025

10/10 Excellent

Ise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel with friendly front desk host and hostesses. Within walking distance to restaurants and places to shop.
Stayed 2 nights in May 2025

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an absolute gem from the quality service that I received when I arrived to the character filled hotel to the great fitness center complete with fresh towels. Look no further if you are coming to town highly highly highly recommend this place for your stay!
Stayed 1 night in Jun 2025

10/10 Excellent

Nancy

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay with 2 adults and 2 toddlers. Very kid-friendly. Staff was very helpful and accommodating. We loved the pool and proximity to restaurants/grew space at the Choo Choo!
Stayed 2 nights in Jun 2025

8/10 Good

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the train car rooms, the historic look of the place
Stayed 3 nights in May 2025

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities
Enjoying my stay! Wonderful
Stayed 1 night in May 2025

10/10 Excellent

gail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely suite, nice staff and wonderful decor... a must if in Chattanooga... easy parking too which is a bonus.
Stayed 1 night in Apr 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything. The ONLY place im staying in Nooga.
Stayed 1 night in May 2025

10/10 Excellent

Michael

Great Hotel with a GREAT atmosphere! It is like walking back in time!
Stayed 1 night in Jun 2025

10/10 Excellent

Emanuel

Beautiful nice hotel we like everything good place and peaceful and clean
Stayed 1 night in Apr 2025

10/10 Excellent

Paisley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and very clean! Definitely would stay here again!
Stayed 2 nights in Mar 2025

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to eat at good spots around Chattanooga.
Stayed 1 night in Apr 2025

10/10 Excellent

Parker

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool stay, older hotel with a lot of history. Location was awesome with some great restaurants within walking distance.
Stayed 1 night in Apr 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved walking around the property. There was also nice resturaunts nearby
Stayed 1 night in Mar 2025