The Hotel Chalet at The Choo Choo

4.0 star property
Beaux Arts hotel with bars and a 24-hour front desk

Choose dates to view prices

Photo gallery for The Hotel Chalet at The Choo Choo

Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, sun loungers
Creator video
Designer toiletries, hair dryer, bathrobes, towels
Reception
Suite MacArthur | Terrace/patio
The Hotel Chalet at The Choo Choo is steps from Chattanooga Convention Center. Guests relax by the firepit, enjoy drinks at the poolside bar, and savor Fusion dishes at Elsie's Daughter. The upscale property offers in-room WiFi, an outdoor entertainment area, and a garden.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • Pet friendly
  • Parking available

Room options

Available filters for rooms
Showing 8 of 8 rooms

Deluxe Room Sleeper

9.8 out of 10
Exceptional
(19 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Sofa bed
Separate bedroom
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite MacArthur

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Sofa bed
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Chalet Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Sofa bed
  • 65 sq m
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

Chalet King Accessible

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Patio
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Separate bedroom
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Chalet Suite Accessible

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Sofa bed
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Chalet 2 Queen Beds

9.4 out of 10
Exceptional
(34 reviews)

Highlights

Patio
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Separate bedroom
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Chalet 2 Queen Beds Accessible

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Patio
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Separate bedroom
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Chalet King

9.4 out of 10
Exceptional
(51 reviews)

Highlights

Patio
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Separate bedroom
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

You may also like

About the neighborhood

Map
92 Choo Choo Ave, Chattanooga, TN, 37408

What's nearby

  • Chattanooga Choo Choo - 1 min walk - 0.0 miles
  • University of Tennessee at Chattanooga - 12 min walk - 0.7 miles
  • Chattanooga Convention Center - 14 min walk - 0.8 miles
  • Tennessee Aquarium - 3 min drive - 1.8 miles
  • Ruby Falls - 4 min drive - 3.2 miles

Getting around

  • Chattanooga Metropolitan Airport (CHA) - 20 min drive

Restaurants

  • ‪The Chattanoogan Hotel, Curio Collection by Hilton - ‬10 min walk
  • ‪Goodfellas Pizzeria - ‬6 min walk
  • ‪Honey Seed - ‬9 min walk
  • ‪Elsie's Daughter - ‬5 min walk
  • ‪Urban Stack - ‬7 min walk

About this property

The Hotel Chalet at The Choo Choo

Upscale hotel remodeled in 2023 and located near Chattanooga Choo Choo
Located close to Chattanooga Convention Center and University of Tennessee at Chattanooga, The Hotel Chalet at The Choo Choo provides a poolside bar, a firepit, and a coffee shop/cafe. The on-site bistro, Elsie's Daughter, features Fusion cuisine and happy hour. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and an outdoor entertainment area.
You'll also find perks like:
  • An outdoor pool along with sun loungers and pool umbrellas
  • Breakfast (surcharge), self parking (surcharge), and wedding services
  • Meeting rooms, an elevator, and a 24-hour front desk
  • Tour/ticket assistance, outdoor furniture, and coffee/tea in the lobby
  • Guest reviews give top marks for the helpful staff and location
Room features
All 127 rooms include comforts such as free international calls and premium bedding, as well as thoughtful touches like first-run movies and laptop-compatible safes. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and Frette Italian sheets
  • Designer toiletries, tubs or showers, and hair dryers
  • 55-inch Smart TVs with Netflix, Hulu, and streaming services
  • Wardrobes/closets, digital channels, and first-run movies

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 20 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to noon for a fee: USD 4 to 12 for adults and USD 4 to 12 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Elsie's Daughter
  • The Caboose

Things to do

  • Bicycle tours
  • Helicopter/airplane tours
  • Outdoor pool

Family friendly

  • Fenced pool
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Conference center (3,200 square feet of space)

Outdoors

  • Firepit
  • Garden
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (52 inch wide door)
  • Hand-held showerhead
  • Hardwood flooring in public areas
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Beaux Arts architecture
  • Designated smoking areas (fines apply)
  • Renovated entire property - October 2023

Room amenities

Bedroom

  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • First-run movies
  • Hulu
  • iPod dock
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Electric kettle
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay, plus a one-time cleaning fee of USD 150.00 and a deposit of USD 50.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 4.00 to 12.00 for adults, and USD 4.00 to 12.00 for children
  • Uncovered self parking fee: USD 20 per night (in/out privileges)
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50 per accommodation, per stay plus USD 150.00 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

The Chalet At The Choo Choo
The Hotel Chalet at The Choo Choo Hotel
The Hotel Chalet at The Choo Choo Chattanooga
The Hotel Chalet at The Choo Choo Hotel Chattanooga

Frequently asked questions

Does The Hotel Chalet at The Choo Choo have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–10:00 PM.

Is The Hotel Chalet at The Choo Choo pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a deposit of USD 50.00 per stay and a fee of USD 50 per accommodation, per stay. A cleaning fee of USD 150.00 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at The Hotel Chalet at The Choo Choo?

Self parking is available for USD 20 per night. Limited spots are available.

What time is check-in at The Hotel Chalet at The Choo Choo?

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM. Late check-in is available during limited hours.

What time is check-out at The Hotel Chalet at The Choo Choo?

Check-out is at noon.

Where is The Hotel Chalet at The Choo Choo located?

Located in Downtown Chattanooga, this hotel is within a 15-minute walk of Chattanooga Choo Choo, Chattanooga Convention Center, and University of Tennessee at Chattanooga. Tennessee Aquarium and Chattanooga Zoo are also within 3 mi (5 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

The Hotel Chalet at The Choo Choo Reviews

9.4

Exceptional

9.8

Cleanliness

9.2

Amenities

9.6

Staff & service

9.4

Eco-friendliness

9.6

Property conditions & facilities
Rating 10 - Excellent. 1201 out of 1503 reviews
Rating 8 - Good. 192 out of 1503 reviews
Rating 6 - Okay. 67 out of 1503 reviews
Rating 4 - Poor. 24 out of 1503 reviews
Rating 2 - Terrible. 19 out of 1503 reviews

Reviews

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay!!
Stayed 1 night in Aug 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel!
Stayed 1 night in Aug 2025

10/10 Excellent

Savannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome pet friendly hotel with great staff
Stayed 1 night in Aug 2025

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing atmosphere beautiful place and great service
Stayed 1 night in Aug 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect last minute stay. Was a great room and atmosphere
Stayed 1 night in Sep 2025

10/10 Excellent

Sheli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the vibe if this place! Decor is great and we love the pool area, too. Great dining options as well. It’s our fave place to stay!
Stayed 1 night in Aug 2025

10/10 Excellent

Shayna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute Hotel with lots of restaurants within walking distance.
Stayed 1 night in Aug 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. Clean room, staff was great
Stayed 2 nights in Aug 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay. Robes are luxurious
Stayed 1 night in Aug 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool place to stay at while downtown
Stayed 1 night in Jul 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing..we decided to stay another night
Stayed 1 night in Aug 2025

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself was great!
Stayed 1 night in Jul 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel. Staff was incredibly nice and the area is really fun. Beautiful rooms!
The area is super fun!
Stayed 1 night in Jul 2025

8/10 Good

Sudeana

Liked: Property conditions & facilities
This was a great place with a cute theme.
Stayed 1 night in Jul 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was so charming - the decor was beautiful and unique. The room was beautiful and comfortable. We have stayed at a lot of hotels and this shower was absolutely the best ever - the water pressure was fantastic. The grounds were gorgeous. We walked around the area and found the best place for dinner - "Feed Table and Tavern". We stayed here on our way home from the Pensacola Beach to PA and this will definitely be our go to every year!!!!
Stayed 1 night in Aug 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay! Clean, comfortable and friendly! Perfect location!
Stayed 2 nights in Jul 2025

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, property conditions & facilities
Such a unique stay, that is perfectly decorated and clean . It is also a very walkable place , many nearby places to eat and enjoy yourself. The pool was spectacular and not to mention the restaurant on the property, one of the best meals I’ve had.
Stayed 1 night in Aug 2025

10/10 Excellent

gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and the bed was very comfortable. We usually have trouble with Hotel pillows but the pillows were excellent. Walking distance to many restaurants. Live the atmosphere of the hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Greta

Liked: Cleanliness, amenities, property conditions & facilities
Our stay was very relaxing with top-notch service!
Stayed 3 nights in Jul 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, hotel, and location were amazing.
Stayed 3 nights in Jun 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun girls trip and enjoyed staying in a Pullman railroad car.
Stayed 1 night in Aug 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities
While the train car was very clean and quiet, the area around the hotel is extremely run down.
Stayed 3 nights in Aug 2025

10/10 Excellent

Connie

Liked: Cleanliness, amenities, property conditions & facilities
Very nicely furnished with personal touches like robe and umbrella
Stayed 1 night in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly - Manager, Sam Militello and his team were professional and helpful.
Stayed 1 night in Aug 2025

10/10 Excellent

jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room was very clean, swimming pool excellent, nice front desk, the hotel is close to everything,
Stayed 2 nights in Jul 2025