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Holiday Inn Express & Suites Chattanooga (East Ridge) by IHG

Property class: 2.5

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Photo gallery for Holiday Inn Express & Suites Chattanooga (East Ridge) by IHG

A hotel lobby with a reception desk, seating area, and a corridor leading to other rooms. - Holiday Inn Express & Suites Chattanooga (East Ridge) by IHG (Chattanooga)
A buffet setup with various food items in metal containers, a patterned wall, and a counter with utensils. - Holiday Inn Express & Suites Chattanooga (East Ridge) by IHG (Chattanooga)
A Holiday Inn Express building with a covered entrance and a brick facade. - Holiday Inn Express & Suites Chattanooga (East Ridge) by IHG (Chattanooga)
An indoor swimming pool with clear blue water, surrounded by white walls and windows. - Holiday Inn Express & Suites Chattanooga (East Ridge) by IHG (Chattanooga)
A hotel room with two beds, a desk, a chair, a TV, and a window with a view. - Holiday Inn Express & Suites Chattanooga (East Ridge) by IHG (Chattanooga)
You can look forward to a free breakfast buffet, dry cleaning/laundry services, and a gym at Holiday Inn Express & Suites Chattanooga (East Ridge) by IHG. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

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Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

A hotel room with a bed, a television, a desk, a chair, and a small table.

Standard Room, 1 King Bed, Accessible (Mobility)

8.6 out of 10
Excellent
(7 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

A hotel room with a bed, a television, a desk, a chair, and a small table.

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

8.6 out of 10
Excellent
(4 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (HEARING)

A hotel room with a bed, a television, a desk, a chair, and a small table.

Standard Room, 1 King Bed, Accessible (HEARING)

9.0 out of 10
Wonderful
(7 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Mobility)

A hotel room with a blue sofa, a wooden table, a bed with white bedding, and a desk with a chair.

Suite, 1 King Bed with Sofa bed, Accessible (Mobility)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a television, a desk, a chair, and a small table.

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(21 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, and a chair.

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(59 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed (& Sofa Bed)

A hotel room with a bed, a television, a desk, a chair, and a small table.

Suite, 1 King Bed with Sofa bed (& Sofa Bed)

9.2 out of 10
Wonderful
(7 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

A bed with white bedding and pillows against a brown headboard.

Standard Room

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Hearing)

A hotel room with two beds, a desk, and a chair.

Standard Room, 2 Queen Beds, Accessible (Hearing)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility)

A hotel room with a large bed, a chair, a bedside table with a lamp, and a window with blinds.

Standard Room, 1 Queen Bed, Accessible (Mobility)

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

A hotel room with a blue sofa, a wooden table, a bed with white bedding, and a desk with a chair.

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds

A hotel room with a bed, a desk with a television, a wardrobe, and a bedside table with a lamp.

Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds (& Sofa Bed)

A hotel room with two beds, a TV, a desk, and a phone.

Suite, Multiple Beds (& Sofa Bed)

8.2 out of 10
Very good
(19 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

About the neighborhood

East Ridge, a neighborhood in Chattanooga, is home to Holiday Inn Express & Suites Chattanooga (East Ridge) by IHG. The area's natural beauty can be seen at Ruby Falls and Rock City, while Lookout Mountain Incline Railway and Tennessee Valley Railroad Museum are popular area attractions. Looking to enjoy an event or a game while in town? See what's happening at McKenzie Arena or Finley Stadium. Spend some time exploring the area's activities, including golfing. Visit our Chattanooga travel guide
Map
1441 N. Smith Rd, Chattanooga, TN, 37412

What's nearby

  • A bridge with a modern design, a calm river reflecting lights, and a building with a unique triangular roof in the background.
    Tennessee Aquarium
    13 min drive - 11.5 miles
  • A narrow, illuminated cave with blue and pink lighting.
    Ruby Falls
    14 min drive - 12.8 miles
  • Topgolf Chattanooga
    20 min walk - 1.1 miles
  • Camp Jordan
    3 min drive - 2.1 miles
  • Hamilton Place Mall
    6 min drive - 5.9 miles

Getting around

  • Chattanooga Metropolitan Airport (CHA)
    16 min drive

Restaurants

  • Chick-fil-A
    16 min walk
  • McDonald's
    2 min walk
  • Circle K
    16 min walk
  • Taco Bell
    5 min walk
  • Jonathan’s Grille
    18 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 552 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Null
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Smoking not allowed

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Property Registration Number 794029

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Holiday Inn Express & Suites Chattanooga (East Ridge) by IHG have a pool?

Yes, this property has an indoor pool.

Is Holiday Inn Express & Suites Chattanooga (East Ridge) by IHG pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 40 lbs per pet. There's a fee of USD 40 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Express & Suites Chattanooga (East Ridge) by IHG?

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM.

What time is check-out at Holiday Inn Express & Suites Chattanooga (East Ridge) by IHG?

Check-out is at 11:00 AM.

Where is Holiday Inn Express & Suites Chattanooga (East Ridge) by IHG located?

Located in East Ridge, this hotel is within 2 mi (3 km) of Topgolf Chattanooga, Parkridge East Hospital, and Camp Jordan. Eastgate Golf Center and Brainerd Golf Course are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Express & Suites Chattanooga (East Ridge) by IHG Reviews

8.6

Excellent

8.6

Cleanliness

8.0

Location

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 565 out of 1000 reviews
Rating 8 - Good. 227 out of 1000 reviews
Rating 6 - Okay. 104 out of 1000 reviews
Rating 4 - Poor. 53 out of 1000 reviews
Rating 2 - Terrible. 51 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds. Clean. Staff very nice. Good breakfast and coffee
Stayed 4 nights in Nov 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay there. Hotel was clean and beds were comfortable.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast! Room was clean and beds were very comfortable. Staff was very friendly and helpful. Definitely stay again!
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Hotel with a very friendly and helpful staff.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable beds! Clean rooms, Great breakfast too. The manager was very helpful and friendly. We would stay there again.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff extremely welcoming! Had a calm comfortable stay after a long day of driving.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager was extremely friendly and helpful as well as the staff. The rooms were very clean. Breakfast was great the manager and staff did a fantastic job. Parking was plentiful. I would give them 10 stars.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good breakfast, staff was very pleasant, parking was easy. Good place to stay on our way to Illinois to visit family
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Very clean & safe. Coffee is great! Good breakfast selection. No issues.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neighborhood feel, great staff, close to several places to eat and highway
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Holiday Inn Express is my go to. Never had a bad experience. Comfortable beds!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing I didn't like about my stay. The staff was extremely helpfull and curtious. The room was really nice, clean and big. They made a customer out of me. I travel south about once a year and don't stay in the same place twice, this will be my stopover from now on, thanks to the staff.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband said that was one of the best free breakfasts he has had in a long time. Clean room.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stopped after traveling on I 75. I can’t saw enough good things. Staff was very nice, beds were very comfortable, rooms were very clean. And the breakfast was very good and the lady that was overseeing breakfast was very polite, kept everything very clean and always asked if we were able to find what we needed. It was a great relaxing stop after a day of traveling!
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, super nice staff and everything overall was awesome
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is convient for getting on/off highway. Room was very clean with nice amenities. Very good continental breakfast. Staff were helpful and friendly. Several restaurants nearby .
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was pancakes, bacon, eggs, biscuits &gravy, juices. Was very satisfying breakfast. Beds were very comfortable and clean. Missed the coffee pot being in a room but was available in lobby. The indoor pool was the reason I booked here and it did not disappoint. Would definitely stay here again.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Checked in and received a room with 2 beds and not king as reserved. They would have changed us but we were already in room so stayed. Rooms do not have coffee makers so had to go to front for coffee. Beds comfy along with pillows and very clean. Breakfast had all the normal items. Convenient location
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was huge and very clean!! It was modern. Looked newly updated!!! We were very happy
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smooth check in with very clean property
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly, the room was clean, breakfast was good. Hot brewed coffee available 24/7. Our granddaughter lived the pool
Stayed 3 nights in Jul 2026
Verified review

6/10 Okay

Disliked: Amenities
This hotel was clean enough. There were no washcloths or sheets and blanket for the pull out couch. For the price we paid it was fair.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Staff & service
Needs a deep cleaning, other than that breakfast was good and room was okay for the one night stand and no bugs so that was a plus.
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Breakfast had a nice variety of options. Our room was extremely damp - the bedding was damp, towels, carpet and by the morning the clothes I had laid out for the day were also damp. Not comfortable at all. One of the lights in the room did not work and there was no bath soap in the bathroom - only shampoo and conditioner. I was not comfortable at all.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Great breakfast and clean rooms. Nice staff and good location.
Stayed 1 night in Mar 2026