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Holiday Inn Express Cleveland Northwest by IHG

Property class: 2.5

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Interior - Holiday Inn Express Cleveland Northwest by IHG (Cleveland)
Exterior - Holiday Inn Express Cleveland Northwest by IHG (Cleveland)
Free buffet breakfast - Holiday Inn Express Cleveland Northwest by IHG (Cleveland)
Exterior - Holiday Inn Express Cleveland Northwest by IHG (Cleveland)
In-room safe, desk, iron/ironing board, free WiFi - Holiday Inn Express Cleveland Northwest by IHG (Cleveland)
Holiday Inn Express Cleveland Northwest, near Bradley Square Mall and Tinsley Park, offers travelers a comfortable base with practical perks. Guests enjoy breakfast, free in-room WiFi, and a seasonal pool or gym. The hotel provides dry cleaning and praised helpful staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Gym
  • Business services

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Suite, 2 Queen Beds (Additional Living Area)

In-room safe, desk, iron/ironing board, free WiFi

Suite, 2 Queen Beds (Additional Living Area)

9.6 out of 10
Exceptional
(10 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room

Standard Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Room

  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Suite, 1 King Bed (Additional Living Area)

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed (Additional Living Area)

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(30 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(17 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub) | In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed (Extra Floor Space)

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed (Extra Floor Space)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub) | In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed (Extra Floor Space)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Located in Cleveland, Holiday Inn Express Cleveland Northwest by IHG is in the business district. Looking to enjoy an event or a game while in town? See what's going on at Tri-State Exhibition Center. Fishing offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and horse riding nearby. Visit our Cleveland travel guide
Map
4355 Holiday Inn Express Way, Cleveland, TN, 37312

What's nearby

  • Cleveland Towne Center
    8 min walk - 0.4 miles
  • Tinsley Park
    19 min walk - 1.0 mile
  • Cleveland State Community College
    1 min drive - 1.1 miles
  • Bradley Square Mall
    3 min drive - 1.7 miles
  • Lee University
    5 min drive - 4.7 miles

Getting around

  • Chattanooga Metropolitan Airport (CHA)
    29 min drive

Restaurants

  • Chick-fil-A
    11 min walk
  • McDonald's
    3 min drive
  • Chick-fil-A
    4 min drive
  • McDonald's
    3 min drive
  • Olive Garden
    3 min drive

About this property

Holiday Inn Express Cleveland Northwest by IHG

Hotel near Cleveland State Community College
Located close to Bradley Square Mall and Tinsley Park, Holiday Inn Express Cleveland Northwest by IHG provides a free breakfast buffet, a terrace, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a business center.
You'll also find perks like:
  • A seasonal outdoor pool
  • Free self parking
  • A front-desk safe, tour/ticket assistance, and a banquet hall
  • Smoke-free premises, a 24-hour front desk, and an elevator
  • Guest reviews say great things about the helpful staff
Room features
All 88 rooms offer amenities such as free WiFi and desk chairs, in addition to safes and free newspapers.
Other conveniences in all rooms include:
  • Bathrooms with hair dryers
  • 32-inch flat-screen TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2,002 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (24 inch wide door)
  • Pool hoist on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 20 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The seasonal pool will be open from May to September
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Cleveland Northwest
Holiday Inn Express Northwest Hotel Cleveland
Holiday Inn Express Cleveland Northwest Hotel
Inn Express Cleveland west

Frequently asked questions

Does Holiday Inn Express Cleveland Northwest by IHG have a pool?

Yes, this property has a seasonal outdoor pool.

Is Holiday Inn Express Cleveland Northwest by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Express Cleveland Northwest by IHG?

Check-in start time: 3 PM; Check-in end time: 3:00 AM.

What time is check-out at Holiday Inn Express Cleveland Northwest by IHG?

Check-out is at 11 AM.

Where is Holiday Inn Express Cleveland Northwest by IHG located?

Situated in the business district, this hotel is within 3 mi (5 km) of Cleveland State Community College, Bradley Square Mall, and Tinsley Park. Lee University and North Cleveland Church of God are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Express Cleveland Northwest by IHG Reviews

9.0

Wonderful

9.4

Cleanliness

9.2

Location

9.2

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 387 out of 557 reviews
Rating 8 - Good. 107 out of 557 reviews
Rating 6 - Okay. 32 out of 557 reviews
Rating 4 - Poor. 11 out of 557 reviews
Rating 2 - Terrible. 20 out of 557 reviews

Reviews

Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean place to stay
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Teri

Liked: Cleanliness
Everything was good, breakfast was very.nice, staff very friendly
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good and varied. Room was clean, the ac actually responded to inputs. Staff was helpful.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Lisbeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was consistently being stocked up if it ever got low. Room was clean, and A/C was working just fine.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Kelli M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was very nice and clean. Bed and bedding was very comfortable. The only reason I didn’t give it a 5 star when going down to have breakfast they did not refill anything and there was only yogurt to eat. Breakfast was to be still serving for another 45 minutes.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was good. The pool was dirty and not able to be used: this was not advertised when I booked the rooms.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Miguel Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was pleasant.
Stayed 1 night in Dec 2025
Verified

8/10 Good

seokyun

Liked: Cleanliness, amenities, property conditions & facilities
Yes, the room was spacious and clean. The staff were kind and good. I'll have breakfast in a different city. I hope it gets upgraded...
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

JENNIFER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, restaurants nearby
Stayed 1 night in Sep 2025
Verified

8/10 Good

Gale

Liked: Cleanliness, amenities, property conditions & facilities
Clean room.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. People were nice. Food was great.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful! I loved the Dove products provided in the shower and the bathroom. Liquid hand soap! Yay! Also, they had a bathroom fan! We received a 10% voucher for Longhorn Steakhouse too!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Booked this hotel for a night stay while traveling home from New York. Great location and bed was comfy. Perfect spot for a quik stay.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Asialia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location. Friendly staff!!
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Rebekah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in town for baseball ⚾ this location worked well for us.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

jimmy

Liked: Cleanliness, staff & service, property conditions & facilities

Cozy

Very clean comfortable hotel my only gripe is the bed was too soft but that's really nothing to gripe about just my preference 😊
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Steven Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff and very clean.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Ida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alana was wonderful at the front desk during check in and the lady doing the breakfast was so nice and friendly.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Bethany

Liked: Staff & service, property conditions & facilities, room comfort
The place was clean but there were ladybugs and stink bugs all over the room including in the bed. The beds were comfortable. There were only apples for a fruit choice for breakfast and not many healthy options.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Kurt

Great stay

Clean and friendly staff.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk check in lady was extremely helpful, courteous and friendly.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Lisa.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

We loved the room. Beds were extremely comfortable and the bathroom was large. Room was very clean.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice proprty with dining options close by
Stayed 1 night in Oct 2024
Verified

8/10 Good

Carey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed. Standard hotel buffet breakfast.
Stayed 1 night in May 2025