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Heritage Inn

2.0 star property
Motel in Cleveland with free parking

Choose dates to view prices

Heritage Inn offers the essentials that make a stay comfortable. Guests can rely on the fast Wi-Fi connection throughout their visit, take advantage of the convenient self-parking, and count on the front desk staff available around the clock for assistance.

Reviews

6.0 out of 10

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Free WiFi

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Refrigerator
TV
Private bathroom
Shower/tub combination
Microwave
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Smoking

Free WiFi

Standard Room, 1 Queen Bed, Smoking

Highlights

Air conditioning
Refrigerator
TV
Private bathroom
Shower/tub combination
Microwave
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Free WiFi

Standard Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Refrigerator
TV
Private bathroom
Shower/tub combination
Microwave
Cable channels
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Smoking

Free WiFi

Standard Room, 2 Double Beds, Smoking

Highlights

Air conditioning
Refrigerator
TV
Private bathroom
Shower/tub combination
Microwave
Cable channels
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

Standard Double or Twin Room, Accessible

Highlights

Air conditioning
Refrigerator
TV
Separate bedroom
Private bathroom
Shower/tub combination
Microwave
Cable channels
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
1631 Guthrie Drive, Cleveland, TN, 37311

What's nearby

  • Tennova Healthcare - 9 min walk - 0.5 miles
  • Cleveland State Community College - 14 min walk - 0.8 miles
  • Create & Celebrate Studio - 2 min drive - 1.3 miles
  • Tennova Healthcare - Cleveland - 2 min drive - 1.5 miles
  • CHI MEMORIAL CLEVELAND - 3 min drive - 1.5 miles

Getting around

  • Chattanooga Metropolitan Airport (CHA) - 27 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Sonic Drive-In - ‬7 min walk
  • ‪Cracker Barrel - ‬7 min walk
  • ‪Taco Bell - ‬2 min drive
  • ‪Subway - ‬4 min walk

About this property

Heritage Inn

Property highlights
Heritage Inn provides everything you need. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • A 24-hour front desk
Room features
All guestrooms at Heritage Inn boast comforts such as air conditioning, as well as amenities like free WiFi.
Other amenities include:
  • Bathrooms with shower/tub combinations
  • TVs with cable channels
  • Refrigerators, microwaves, and daily housekeeping

Similar properties

Property amenity
Knights Inn Cleveland, TN
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
6.0 out of 10, 64 reviews
Knights Inn Cleveland, TN

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Heritage Inn Cleveland
Heritage Inn Motel
Heritage Inn Cleveland
Heritage Inn Motel Cleveland

Frequently asked questions

Is Heritage Inn pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Heritage Inn?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. After-hours check-in is not available.

What time is check-out at Heritage Inn?

Check-out is at 10:30 AM.

Where is Heritage Inn located?

Situated in Cleveland, this motel is within 1 mi (2 km) of Tennova Healthcare and Cleveland State Community College. Create & Celebrate Studio and Tennova Healthcare - Cleveland are also within 2 mi (3 km).

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Heritage Inn Reviews

Reviews

6.0
Rating 10 - Excellent. 12 out of 81 reviews
Rating 8 - Good. 23 out of 81 reviews
Rating 6 - Okay. 14 out of 81 reviews
Rating 4 - Poor. 11 out of 81 reviews
Rating 2 - Terrible. 21 out of 81 reviews

6.4/10

Cleanliness

6.0/10

Staff & service

5.0/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities
Very decent and fairly cheap too would stay again

8/10 Good

Shante

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff, clean room
Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was worth the cost. It was clean and affordable. Highly recommend it if traveling on a budget!
Stayed 1 night in Sep 2023

8/10 Good

Amanda

K
Stayed 1 night in Mar 2025

6/10 Okay

Heather

Rough around the edges but good for price

Cheap hotel but u get what u pay for. The front desk is much nicer than they use to be but overall it's a work in progress. Under new owner I've heard and the hotel room are getting increasingly better as time goes on. The last issue we had was the bathroom sink faucet running non stop.
Stayed 1 night in Jan 2025

6/10 Okay

Beth

Disliked: Amenities, property conditions & facilities
The room smelt and looked unclean. The guy who checked us in was also kind of rude.
Stayed 1 night in Oct 2023

6/10 Okay

Ken

Disliked: Staff & service, amenities
When checking in, there was a tiny window outside that someone passed a pen and paper to fill out to me to fill in! Then I had to pass my id and credit card through the tiny window and received a key for the room. The whole time checking in I never saw who I was dealing with!! Very strange
Stayed 1 night in Apr 2023

2/10 Terrible

Gennie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst experience of my life.

We stayed in Room 119 to wait out a storm in our area The room was absolutely disgusting We found bed bugs There were holes in the bathroom door that did not shut properly or lock The sockets were broken and looked burnt Most of the sockets didn't work at all The chair was burnt from cigarettes There were cigarette Burns all in the Dubay In sheets there was also makeup on the sheets The shower curtain was absolutely filthy and the faucet on the only sink broke off In my hand do not recommend staying here I would have asked for a refund, but the couple act like they didn't speak English well and couldn't understand me.
Stayed 1 night in Mar 2025

4/10 Poor

Darrel

Disliked: Cleanliness, staff & service, property conditions & facilities
The bathroom door knob was broken on the inside n the tv half work n there was mice dropping in some the drawers n kill a few of roaches in the room n one of the drawers handle was broken also n the telephone in the room was not working
Stayed 5 nights in Jun 2023

6/10 Okay

Franklin

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
i booked 2 rooms both queen beds and smoking for a good price they was avaible but when i get there an hour and half after booking the rooms.....she said they wasnt avaible she had 2 double beds non smoking rooms but it would cost more i feel like if i booked the rooms that was avaible i should have at least paid the same price cause it was their mess up not mine
Stayed 1 night in Jan 2021

8/10 Good

candace

Liked: Cleanliness, staff & service
Disliked: Amenities
Na
Stayed 1 night in Jan 2023

2/10 Terrible

Anna

Disliked: Cleanliness, staff & service, property conditions & facilities
Would not recimend this place... They told me one price and charged me 25.00 more then they said... The rooms were dirty the tv didnt work... No tissue paper in the room... No towels... The mananger was really smart with me and just plain out rude...
Stayed 1 night in May 2022

6/10 Okay

Donna

Disliked: Property conditions & facilities

Look elsewhere

Room needed work. Plaster coming off ceiling. Bathroom door didnt shut. Bed was clean but there was holes in the sheets from cigarettes. Would not recommend. 2/10
Stayed 1 night in Apr 2022

2/10 Terrible

Holly

The gentleman is very rude
Stayed 1 night in Apr 2022

8/10 Good

farron, carrollton

Liked: Cleanliness
Disliked: Property conditions & facilities
Hot water, decent bed, heater was on when I arrived on a chilly night. Small room, older, and late night check in was odd. Hey, it was a stop over late at night procured based on pricing. Met my needs at the time.
Stayed 1 night in Nov 2021

10/10 Excellent

Stephanie

Super friendly staff, The rooms were very clean, I recommend this to others
Stayed 2 nights in Nov 2021

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
The owner's/management was so nice and pleasant to me and honestly, not too many people have been pleasant to be around! I seem to push
Stayed 1 night in Sep 2021

10/10 Excellent

John, Jasper

Liked: Cleanliness, staff & service, property conditions & facilities
Good price and location. My sink doesn't drain that well; probably has hair holding it back. Bring me a wire with a hook one end and a loop on the other, and I'll fish out the "rat"!
Stayed 4 nights in Sep 2021

6/10 Okay

Johnny

Disliked: Cleanliness, property conditions & facilities

Adequate

Adequate at best, ok for short night. Only good- cheap price.
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was unable to check in they refused to allow check in even with payment already paid and credit card on file without $100 cash deposit also refused to also give me a refund
Stayed 1 night in Jul 2021

2/10 Terrible

Randall

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't Stay unless you absolutely have too.

When I first arrived to check in they told me, my name wasn't in the books and was about to charge me 80$ a night, I booked this Motel back in March of 2021 for only 47$ a night I was a little upset since I just got off from a long drive and just wanted a bed to rest in but could not. I left the Motel to cool off and get something to eat came back later and had my wife show them I did rent a room from hotels.com and they finally agreed. Once we got into the room it wasn't the one I requested. it was two full beds and I wanted one queen bed, but they was all booked and I couldn't get my room changed. On the sigh out front of the motel it says daily cleaning, They didn't clean our room one day we was there, and we stayed for three nights.
Stayed 3 nights in Jun 2021

2/10 Terrible

HEATHER

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Crack den of mold and filth

Horrible horrible horrible. Huge gap in the door u could see outside. Mold on shower curtain and in broken bathroom light. Holes in the headboards and patched holes not painted all over the wall. It looked like a crack den. On both sides there were permanent tenants who were working on their motorcycles and had stuff stacked up all around my hotel room door. Also kept having car pull up and doing drug deals right outside my window. It was supppppper sketchy. Hotels.com shouldn’t let them advertise in here. Absolutely the worst motel I’ve ever stayed in Also booked a $45 queen room. Got put in a double bed room for $55. She over charged and could barely speak English. Kept answering my questions wrong Bc she didn’t understand. Booked two nights only stayed one Bc it was disgusting.
Mold inside seam of shower curtain
Holes not patched in walls
Broken bathroom light which u can see the build up or mold inside
Filthy bathroom
Stayed 2 nights in Jun 2021

2/10 Terrible

Michele

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extremely Horrible

They refused my reservation & refused to look up my reservation & they were extremely rude.
Stayed 1 night in Mar 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rude and more rude

They was very rude. I call yo let thrm know we was have a little bit of troubleand we be there shortly and he told me i had 30 min ot he was filling the room me and my boyfruend looked for 3 hours for another room
Stayed 1 night in Mar 2021

10/10 Excellent

Coleshia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Feb 2021
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