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Douglas Inn And Suites

2.0 star property
Mediterranean motel with free breakfast and a fitness center

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Photo gallery for Douglas Inn And Suites

Deluxe Single Room | 1 bedroom, desk, laptop workspace, blackout drapes
Family Suite | Living area | 40-inch TV with digital channels
Front of property
Hallway
Free daily continental breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Breakfast included
  • Laundry
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Single Room

Deluxe Single Room | 1 bedroom, desk, laptop workspace, blackout drapes

Deluxe Single Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Family Suite | 1 bedroom, desk, laptop workspace, blackout drapes

Family Suite

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
TV
Blackout drapes/curtains
Separate bedroom
  • 57 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, desk, laptop workspace, blackout drapes

Deluxe Double Room

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
2600 Westside Drive NW, Cleveland, TN, 37312

What's nearby

  • Tennova Healthcare - 5 min walk - 0.3 miles
  • Cleveland State Community College - 11 min walk - 0.6 miles
  • Lee University - 4 min drive - 2.4 miles
  • Bradley Square Mall - 4 min drive - 3.4 miles
  • North Cleveland Church of God - 6 min drive - 3.0 miles

Getting around

  • McGhee Tyson Airport (TYS) - 76 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Cracker Barrel - ‬2 min walk
  • ‪Cookout - ‬1 min drive
  • ‪Sonic Drive-In - ‬7 min walk

About this property

Douglas Inn And Suites

Property highlights
Take advantage of free continental breakfast, dry cleaning/laundry services, and a gym at Douglas Inn And Suites. In addition to a business center, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • RV/bus/truck parking, express check-out, and a vending machine
  • Smoke-free premises, a TV in the lobby, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff and location
Room features
All guestrooms at Douglas Inn And Suites offer perks such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and free newspapers. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Shower/tub combinations, free toiletries, and hair dryers
  • 40-inch TVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with premium digital channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in fee: USD 35.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Guests under 13 years old are not allowed in the fitness facility

Property is also known as

Douglas Inn Suites
Douglas Inn
Douglas Inn Cleveland
Douglas Inn And Suites
Douglas Hotel Cleveland
Douglas Inn And Suites Motel
Douglas Inn And Suites Cleveland
Douglas Inn And Suites Motel Cleveland

Frequently asked questions

Is Douglas Inn And Suites pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 40 lbs per pet. There's a fee of USD 20 per pet, per night. Service animals are exempt from fees.

How much is parking at Douglas Inn And Suites?

Self parking is free at this property.

What time is check-in at Douglas Inn And Suites?

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM. Early check-in is available for a fee of USD 35.00 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Douglas Inn And Suites?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Douglas Inn And Suites located?

Situated in Cleveland, this motel is within 1 mi (2 km) of Tennova Healthcare, Cleveland State Community College, and Create & Celebrate Studio. Tennova Healthcare - Cleveland and CHI MEMORIAL CLEVELAND are also within 3 mi (5 km).

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Douglas Inn And Suites Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 494 out of 1005 reviews
Rating 8 - Good. 290 out of 1005 reviews
Rating 6 - Okay. 105 out of 1005 reviews
Rating 4 - Poor. 64 out of 1005 reviews
Rating 2 - Terrible. 52 out of 1005 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay
Stayed 2 nights in May 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was really good at a great price.
Stayed 3 nights in Apr 2025

10/10 Excellent

Sharon

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Clean. Friendly staff.
Stayed 1 night in May 2025

6/10 Okay

Jennifer

Liked: Amenities
Could be amice hotel
Stayed 1 night in May 2025

10/10 Excellent

Linda F

Liked: Cleanliness, staff & service, property conditions & facilities
I had a comfortable night stay, especially for the price point. The bed could use a mattress topper. Even though I was near the elevator (convenient) I had a quiet nights sleep. The place was very clean. I would definitely stay here again!
Stayed 1 night in May 2025

8/10 Good

Dennis

Liked: Cleanliness, property conditions & facilities
Friendly, helpful check in. Very clean and updated. Excellent value!
Stayed 1 night in May 2025

10/10 Excellent

michael

Liked: Cleanliness, property conditions & facilities
I needed someplace to sleep after planning an Ocoee River rafting trip, but I didn’t want to spend a lot of money. This place far exceeded my expectations and was just a 20 minute drive to the outfitters post.
Stayed 2 nights in May 2025

8/10 Good

Charles

Rain type shower
Stayed 1 night in Jun 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay for the price!
Stayed 1 night in Feb 2025

10/10 Excellent

Lorie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great rate, front desk was super friendly and helpful, would absolutely stay here again if I’m in the area!
Stayed 1 night in Apr 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value and pet friendly
Stayed 1 night in Apr 2025

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice place to stay! Staff is always friendly!
Stayed 3 nights in Dec 2024

8/10 Good

Douglas J

Liked: Cleanliness, staff & service, amenities
Close to I 75
Stayed 1 night in May 2025

8/10 Good

Teresa

Liked: Staff & service
Disliked: Amenities
Super nice and professional staff. Beds were comfortable and the room was updated.
Stayed 1 night in Apr 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing, one night stay!!! Beautiful facility, friendly staff, good breakfast and great coffee!
Stayed 1 night in Mar 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing stay!
Stayed 1 night in Jan 2025

8/10 Good

TAMMY

Liked: Cleanliness
Good
Stayed 1 night in May 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Check-in was quick and easy. The room was nice and a great price.
Stayed 1 night in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Cora

Liked: Cleanliness, staff & service, property conditions & facilities
This spot is a little gem! Modern, super clean and location is perfect with gas and food so close.
Stayed 1 night in Mar 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the cleanest rooms I've been in and the staff was wonderful
Stayed 2 nights in Feb 2025

8/10 Good

Shelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean refurbished hotel. Served our needs for a one night stay
Stayed 1 night in Feb 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Great staff I like that they use a deposit I feel it helps keep the other people in the hotel behaved. It was a quiet stay it's very up-to-date clean very nice
Stayed 1 night in Feb 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Affordable, comfortable, clean.
Stayed 1 night in Feb 2025

8/10 Good

Kayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great place to stay! Staff is friendly. Rooms are clean and up to date. Everything works well. Staff is always on top of any supplies needed for the stat. Only down side is that I feel like breakfast could use a life. Could have more options. Need some sausage or bacon. More cereal options and fruits. Also a better selection of drinks. Not just OJ and Apple juice.
Stayed 4 nights in May 2025