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Douglas Inn And Suites

2.0 star property
Mediterranean motel with free breakfast and a fitness center

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Photo gallery for Douglas Inn And Suites

Enjoy cooking in this well-equipped kitchen with a spacious countertop, cabinets, and dining area.
Stay active on your travels with a fully equipped fitness room featuring a large exercise bike, stationary bike, and treadmill.
Guest rooms are located along this corridor, each with its own door.
Relax in this inviting room with a comfortable sofa, armchair, and additional seating options.
Contemporary hotel room with a geometric-patterned bedspread, nightstand, and wall-mounted shelf.

Popular amenities

  • Gym
  • Breakfast included
  • Laundry
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Single Room

Deluxe Single Room | 1 bedroom, desk, laptop workspace, blackout drapes

Deluxe Single Room

8.8 out of 10
Excellent
(53 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Separate bedroom
Shower/tub combination
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Family Suite | 1 bedroom, desk, laptop workspace, blackout drapes

Family Suite

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
TV
Separate bedroom
Sofa bed
  • 57 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, desk, laptop workspace, blackout drapes

Deluxe Double Room

8.6 out of 10
Excellent
(57 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
2600 Westside Drive NW, Cleveland, TN, 37312

What's nearby

  • Cleveland State Community College - 11 min walk - 0.6 miles
  • Tinsley Park - 4 min drive - 1.9 miles
  • Lee University - 4 min drive - 2.4 miles
  • Bradley Square Mall - 4 min drive - 3.4 miles
  • North Cleveland Church of God - 6 min drive - 3.0 miles

Getting around

  • McGhee Tyson Airport (TYS) - 76 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Cracker Barrel - ‬2 min walk
  • ‪Cookout - ‬1 min drive
  • ‪Sonic Drive-In - ‬7 min walk

About this property

Douglas Inn And Suites

Property highlights
Take advantage of free continental breakfast, dry cleaning/laundry services, and a gym at Douglas Inn And Suites. In addition to a business center, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • RV/bus/truck parking, express check-out, and an elevator
  • Smoke-free premises, a vending machine, and a TV in the lobby
  • Guest reviews say great things about the helpful staff and location
Room features
All guestrooms at Douglas Inn And Suites offer perks such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and free newspapers. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Shower/tub combinations, free toiletries, and hair dryers
  • 40-inch TVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Mediterranean architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with premium digital channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in fee: USD 35.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Guests under 13 years old are not allowed in the fitness facility

Property is also known as

Douglas Inn Suites
Douglas Inn
Douglas Inn Cleveland
Douglas Inn And Suites
Douglas Hotel Cleveland
Douglas Inn And Suites Motel
Douglas Inn And Suites Cleveland
Douglas Inn And Suites Motel Cleveland

Frequently asked questions

Is Douglas Inn And Suites pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 40 lbs per pet. There's a fee of USD 20 per pet, per night. Service animals are exempt from fees.

How much is parking at Douglas Inn And Suites?

Self parking is free at this property.

What time is check-in at Douglas Inn And Suites?

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM. Early check-in is available for a fee of USD 35.00 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Douglas Inn And Suites?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Douglas Inn And Suites located?

Situated in Cleveland, this motel is within 1 mi (2 km) of Tennova Healthcare, Cleveland State Community College, and Create & Celebrate Studio. Tennova Healthcare - Cleveland and CHI MEMORIAL CLEVELAND are also within 3 mi (5 km).

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Douglas Inn And Suites Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 500 out of 1020 reviews
Rating 8 - Good. 291 out of 1020 reviews
Rating 6 - Okay. 110 out of 1020 reviews
Rating 4 - Poor. 66 out of 1020 reviews
Rating 2 - Terrible. 53 out of 1020 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Morrisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a nice place to stay when im traveling in the area.
Stayed 3 nights in Jun 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here several times when whitewater rafting. The renovations are beautiful and we will definitely stay again.
Stayed 1 night in Jul 2025

10/10 Excellent

Marty

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, staff very friendly. Beds were comfortable.
Stayed 1 night in Jun 2025

8/10 Good

Jack

Liked: Cleanliness, staff & service
Tile walkin shower was nice Price was good
Stayed 1 night in Jul 2025

10/10 Excellent

Allen

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were nice. The lady who checked me in was very nice.. nice down home feel. Would go again!!
Stayed 1 night in Jun 2025

8/10 Good

Melvin

Liked: Cleanliness, staff & service, property conditions & facilities
Showing it’s age, but inside was clean and a/c works.
Stayed 1 night in Jul 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was polite and cheerful when I walked in. Room was clean with a newer/modern bathroom.
Stayed 2 nights in Jul 2025

10/10 Excellent

Vickie

Liked: Cleanliness, staff & service, property conditions & facilities
Updated nicely and very clean
Stayed 1 night in Jul 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was really good at a great price.
Stayed 3 nights in Apr 2025

8/10 Good

Jennifer

Liked: Cleanliness, property conditions & facilities
The room was extremely clean, not even a speck on the floors, and you could tell that it had been renovated. It looks like they really try to keep the property up-to-date.
Stayed 1 night in Jul 2025

6/10 Okay

Mike

Liked: Cleanliness
It was adequate for a single night stay. Bare bones but at the price point that is expected
Stayed 1 night in Jun 2025

8/10 Good

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Pleasant stay for a tired traveler. Great location. Room spotless. Only recommendation, please invest in new sheets.
Stayed 1 night in May 2025

10/10 Excellent

Olena

Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast. Very friendly staff. The room did need a deep cleaning though.
Stayed 3 nights in Apr 2025

8/10 Good

David

Liked: Staff & service, property conditions & facilities
Pleasantly surprised. Would return.
Stayed 1 night in Jul 2025

8/10 Good

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff were helpful and friendly. Loved the upgraded lighting in the room. Conveniently located right off the interstate. Lots of good dining options nearby.
Stayed 4 nights in Jun 2025

10/10 Excellent

Sharon

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Clean. Friendly staff.
Stayed 1 night in May 2025

8/10 Good

Beverly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They need to up their breakfast game. Its rather blah and not enough choices. Not everyone eats biscuits and gravy and eggs. We need fruit, yogurt, pastries. Other than that, clean comfortable rooms and quiet surroundings.
Stayed 2 nights in Jul 2025

6/10 Okay

John

Liked: Cleanliness, staff & service
Once you get in the room, it’s ok! The room itself is fine. My AC unit dripped and someone put a bowl underneath to catch the drips, but for one night, that was ok. The shower handle popped off, but no big deal, I just put it back on and it worked fine. Overall, for the price, this place was fine. The staff were very friendly, the room was clean. For the price, it was ok.
Stayed 1 night in Jul 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay for the price!
Stayed 1 night in Feb 2025

10/10 Excellent

Lorie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great rate, front desk was super friendly and helpful, would absolutely stay here again if I’m in the area!
Stayed 1 night in Apr 2025

6/10 Okay

Connie

Liked: Staff & service
Staff was friendly but the room had an unpleasant smell, the bathroom door would not close.
Stayed 3 nights in Jun 2025

10/10 Excellent

Linda F

Liked: Cleanliness, staff & service, property conditions & facilities
I had a comfortable night stay, especially for the price point. The bed could use a mattress topper. Even though I was near the elevator (convenient) I had a quiet nights sleep. The place was very clean. I would definitely stay here again!
Stayed 1 night in May 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value and pet friendly
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick stop while traveling home and would definitely use this hotel again.
Stayed 1 night in Mar 2025

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice place to stay! Staff is always friendly!
Stayed 3 nights in Dec 2024