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Douglas Inn And Suites

2.0 star property
Mediterranean motel with free breakfast and a fitness center

Choose dates to view prices

Inn And Suites in Douglas combines comfort with practicality. Guests enjoy a warm continental breakfast, in-room WiFi, an on-site gym, and dry cleaning/laundry services, all delivered by a welcoming staff in this centrally located property.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Breakfast included
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Family Suite

Family Suite | Desk, laptop workspace, blackout drapes, iron/ironing board

Family Suite

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
TV
Sofa bed
Blackout drapes/curtains
  • 57 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Single Room

Deluxe Single Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Single Room

8.8 out of 10
Excellent
(54 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Double Room

8.6 out of 10
Excellent
(58 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
2600 Westside Drive NW, Cleveland, TN, 37312

What's nearby

  • Tennova Healthcare - 5 min walk - 0.3 miles
  • Cleveland State Community College - 9 min walk - 0.5 miles
  • Create & Celebrate Studio - 1 min drive - 1.1 miles
  • Tennova Healthcare - Cleveland - 3 min drive - 1.8 miles
  • CHI MEMORIAL CLEVELAND - 3 min drive - 1.7 miles

Getting around

  • McGhee Tyson Airport (TYS) - 76 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Sonic Drive-In - ‬9 min walk
  • ‪Cracker Barrel - ‬2 min walk
  • ‪Taco Bell - ‬2 min drive
  • ‪Subway - ‬3 min walk

About this property

Douglas Inn And Suites

Property highlights
Take advantage of free continental breakfast, dry cleaning/laundry services, and a gym at Douglas Inn And Suites. In addition to a business center, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • RV/bus/truck parking, express check-out, and smoke-free premises
  • A TV in the lobby, an elevator, and a vending machine
  • Guest reviews say great things about the helpful staff and location
Room features
All guestrooms at Douglas Inn And Suites offer perks such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and free newspapers. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Shower/tub combinations, free toiletries, and hair dryers
  • 40-inch TVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Mediterranean architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with premium digital channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in fee: USD 35.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Guests under 13 years old are not allowed in the fitness facility

Property is also known as

Douglas Inn Suites
Douglas Inn
Douglas Inn Cleveland
Douglas Inn And Suites
Douglas Hotel Cleveland
Douglas Inn And Suites Motel
Douglas Inn And Suites Cleveland
Douglas Inn And Suites Motel Cleveland

Frequently asked questions

Is Douglas Inn And Suites pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 40 lbs per pet. There's a fee of USD 20 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Douglas Inn And Suites?

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM. Early check-in is available for a fee of USD 35.00 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Douglas Inn And Suites?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Douglas Inn And Suites located?

Situated in Cleveland, this motel is within 1 mi (2 km) of Tennova Healthcare, Cleveland State Community College, and Create & Celebrate Studio. Tennova Healthcare - Cleveland and CHI MEMORIAL CLEVELAND are also within 3 mi (5 km).

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Douglas Inn And Suites Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 484 out of 1000 reviews
Rating 8 - Good. 283 out of 1000 reviews
Rating 6 - Okay. 111 out of 1000 reviews
Rating 4 - Poor. 67 out of 1000 reviews
Rating 2 - Terrible. 55 out of 1000 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to book this Room on the fly and they were Great
Stayed 1 night in Nov 2025

8/10 Good

Stevie

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean, staff friendly and helpful.
Stayed 1 night in Nov 2025

10/10 Excellent

julie

Liked: Cleanliness, amenities, property conditions & facilities
Great room clean quiet
Stayed 1 night in Oct 2025

10/10 Excellent

Linda

Clean room and staff were friendly and efficient.e
Stayed 1 night in Nov 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fairly priced, excellent cleanliness, helpful staff. Breakfast a bit lacking in quality and choice. Overall a wonderful stay and would recommend.
Modern Sink and Shower (not pictured) area
Stayed 1 night in Nov 2025

10/10 Excellent

Donald

Liked: Cleanliness
Very clean inside and outside, friendly and helpful staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Vincent

Liked: Cleanliness, amenities, property conditions & facilities
Room was fabulous. Front desk was perfect. Very clean.
Stayed 1 night in Nov 2025

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay here when I'm in the area.
Stayed 1 night in Jun 2025

8/10 Good

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean and bath area and shower are very nice
Stayed 1 night in Oct 2025

6/10 Okay

Mitchell

Disliked: Staff & service
I stay for 3 days and no maid service and the breakfast was not very good
Stayed 3 nights in Nov 2025

10/10 Excellent

Jean-Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, modern and updated rooms. Convenient location near the city centre.
Stayed 1 night in Oct 2025

10/10 Excellent

Lorrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff love room no carpet great for cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Lyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, clean and comfortable.
Stayed 1 night in Sep 2025

8/10 Good

patrick

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2025

8/10 Good

Patsy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room
Stayed 1 night in Oct 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Recently remodeled and a great value.
Stayed 1 night in Aug 2025

8/10 Good

Morrisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a nice place to stay when im traveling in the area.
Stayed 3 nights in Jun 2025

10/10 Excellent

Anissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, clean and quiet. 5 star!
Stayed 1 night in Sep 2025

8/10 Good

Ted

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were only there 4 nights. The area is very convenient. We did not eat breakfast there. We did not have maid service at all. However, we were able to get fresh towels at the front desk. We had an iron but no ironing board. Overall the motel was fine. If we are ever in the area again we will probably stay here.
Stayed 3 nights in Oct 2025

10/10 Excellent

Don

Liked: Amenities
Nice people!! And nice rooms will try breakfast in the morning so far its great!!
Stayed 1 night in Aug 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Beds were comfy
Stayed 1 night in Aug 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been staying here on and off for 5 years while travelling for vacation, just a great place to get some shut eye.
Stayed 1 night in Jul 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Room newly renovated. Lighting in room was great. Plenty of outlets for devises.
Stayed 4 nights in Sep 2025

10/10 Excellent

ROY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Recently remodeled showers were very nice. Beds were comfortable.
Stayed 3 nights in Aug 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here several times when whitewater rafting. The renovations are beautiful and we will definitely stay again.
Stayed 1 night in Jul 2025
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