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Best Western Heritage Inn

2.5 star property
Hotel in Chattanooga with a seasonal outdoor pool and a 24-hour front desk

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Photo gallery for Best Western Heritage Inn

Reception
Premium bedding, pillowtop beds, in-room safe, desk
Exterior
Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Breakfast available
  • Pool
  • Housekeeping
  • Pet friendly

Room options

Available filters for rooms
Showing 10 of 10 rooms

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Pillowtop bed
Premium bedding
Shower/tub combination
Hair dryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Pillowtop bed
Premium bedding
Shower/tub combination
Hair dryer
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Pillowtop bed
Premium bedding
Shower/tub combination
Hair dryer
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Pillowtop bed
Premium bedding
Shower/tub combination
Hair dryer
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Pillowtop bed
Premium bedding
Shower/tub combination
Hair dryer
  • Sleeps 2
  • 1 King Bed

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Pillowtop bed
Premium bedding
Shower/tub combination
Hair dryer
  • Sleeps 6
  • 3 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Pillowtop bed
Premium bedding
Shower/tub combination
Hair dryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Pillowtop bed
Premium bedding
Shower/tub combination
Hair dryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Pillowtop bed
Premium bedding
Shower/tub combination
Hair dryer
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Pillowtop bed
Premium bedding
Shower/tub combination
Hair dryer
  • Sleeps 6
  • 2 Double Beds

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About the neighborhood

Map
7641 Lee Highway, Chattanooga, TN, 37421

What's nearby

  • Amazon.com Fulfillment Center - 2 min drive - 0.9 miles
  • Hamilton Place Mall - 4 min drive - 2.8 miles
  • Volkswagen Chattanooga Assembly Plant - 4 min drive - 1.5 miles
  • Tennessee Valley Railroad Museum - 10 min drive - 6.8 miles
  • Tennessee Aquarium - 22 min drive - 16.1 miles

Getting around

  • Chattanooga Metropolitan Airport (CHA) - 8 min drive

Restaurants

  • ‪Cracker Barrel - ‬3 min drive
  • ‪Drake's Chattanooga - ‬3 min drive
  • ‪Forbidden City Restaurant - ‬4 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Sonic Drive-In - ‬3 min drive

About this property

Best Western Heritage Inn

Hotel near Hamilton Place Mall
Consider a stay at Best Western Heritage Inn and take advantage of a terrace, a coffee shop/cafe, and a garden. The on-site restaurant, City Cafe, offers breakfast, lunch, and dinner. In addition to a library and dry cleaning/laundry services, guests can connect to free in-room WiFi, with speed of 50+ Mbps.
You'll also enjoy perks such as:
  • A seasonal outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • Cooked-to-order breakfast (surcharge), RV/bus/truck parking, and a computer station
  • A billiards/pool table, 1 meeting room, and a vending machine
  • Guest reviews speak highly of the helpful staff
Room features
All 100 rooms offer comforts such as 24-hour room service and premium bedding, as well as perks like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch LCD TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Daily cooked-to-order breakfast available 4:00 AM to 1:00 PM for a fee
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • City Cafe

Things to do

  • Archery
  • Billiards/pool table
  • Library
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 15 to May 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay
  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The seasonal pool will be open from May 01 to September 30
Pool access available from 10:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Heritage Chattanooga
Chattanooga Best Western
Best Western Heritage Inn Chattanooga
Best Western Chattanooga
Best Western Heritage Hotel Chattanooga
Best Heritage Chattanooga
Best Western Heritage Inn Hotel
Best Western Heritage Inn Chattanooga
Best Western Heritage Inn Hotel Chattanooga

Frequently asked questions

Does Best Western Heritage Inn have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 10:00 AM–9:00 PM. The pool is closed seasonally each year from October 15 to May 31.

Is Best Western Heritage Inn pet-friendly?

Yes, Best Western Heritage Inn allows dogs (limit 2 total) with a maximum weight of up to 80 lbs per pet. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Best Western Heritage Inn?

Self parking is free at this property.

What time is check-in at Best Western Heritage Inn?

Check-in start time: 4 PM; Check-in end time: midnight.

What time is check-out at Best Western Heritage Inn?

Check-out is at 11 AM.

Where is Best Western Heritage Inn located?

Located in Tyner, this hotel is within 2 mi (3 km) of Silverdale Confederate Cemetery, Amazon.com Fulfillment Center, and Hickory Valley Golf Club. Hamilton Place Mall and Volkswagen Chattanooga Assembly Plant are also within 3 mi (5 km).

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Best Western Heritage Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 86 out of 192 reviews
Rating 8 - Good. 47 out of 192 reviews
Rating 6 - Okay. 28 out of 192 reviews
Rating 4 - Poor. 12 out of 192 reviews
Rating 2 - Terrible. 19 out of 192 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

AMBER

Liked: Cleanliness, amenities, property conditions & facilities
I have stayed here several times and it is always fantastic!
Stayed 2 nights in May 2025

10/10 Excellent

Efigenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accomodating staff, place is clean and neat
Stayed 1 night in May 2025

10/10 Excellent

Judy

Liked: Cleanliness, amenities, property conditions & facilities
Friendly & clean
Stayed 1 night in May 2025

8/10 Good

Corey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the restaurant. Coconut cream pie was awesome. Great service
Stayed 1 night in May 2025

8/10 Good

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place to stay in Chattanooga for the price
Stayed 2 nights in Apr 2025

6/10 Okay

Jeffrey

Liked: Cleanliness, staff & service
Very friendly staff. GREAT restaurant attached to motel with extended hours. Property is older and a bit rundown but convenient to what I needed and a really good rate. I was there for a week on business and would return.
Stayed 2 nights in May 2025

10/10 Excellent

Heejae

Liked: Cleanliness, property conditions & facilities
Clean and kind
Stayed 1 night in May 2025

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great
Stayed 2 nights in May 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff extremely helpful
Stayed 1 night in Apr 2025

8/10 Good

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean and convenient
Stayed 1 night in Apr 2025

10/10 Excellent

sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The absolute best hotel you will find, especially if you want good food and clean rooms.
Stayed 2 nights in Nov 2024

10/10 Excellent

Efigenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property
Stayed 1 night in May 2025

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean. The beds were comfortable. I wish they had at least a microwave however, at the front lobby they have a microwave 24 hour coffee that was somewhat kept up on. It wasn’t hot, but you could warm it up in the microwave! I would say my favorite Area of this facility would be the pool and the surrounding deck. It was very chic very large very clean and was a nice view to watch the sunrise.
Stayed 1 night in May 2025

8/10 Good

Cheryl

As expected for the price. Older hotel, but clean and a comfortable bed. The City Cafe in the hotel was delicious!
Stayed 2 nights in Mar 2025

8/10 Good

Martina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Checkin is always friendly and easy!
Stayed 3 nights in Feb 2025

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay on our way to Florida.
Stayed 1 night in Jan 2025

6/10 Okay

Janice

Disliked: Cleanliness, amenities, property conditions & facilities
It was okay for the price, but there was noise outside and my room wasn’t clean enough.
Stayed 1 night in May 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was well looked after.
Stayed 1 night in Mar 2025

8/10 Good

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed price and clean room.Needs help with better WI-FI
Stayed 4 nights in Apr 2025

8/10 Good

Esco

Liked: Cleanliness, staff & service, property conditions & facilities
Diner was good. Cheesecake ans ribs
Stayed 1 night in Apr 2025

10/10 Excellent

michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Sep 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean, bed was very comfy, and the staff were so friendly and helpful. Don’t let the look of outside fool you, it is actually a clean and comfortable place to stay. I would definitely stay again.
Stayed 1 night in Feb 2025

10/10 Excellent

Cagney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice food good room service property is well kept
Stayed 8 nights in Dec 2024

6/10 Okay

Mikayla

Liked: Amenities
Property was an average stay, at best.
Stayed 1 night in Mar 2025

6/10 Okay

Susan

Liked: Staff & service
Disliked: Cleanliness
Property seems half renovated. Some areas new tile and flooring. Other areas need paint and repairs. A good place to sleep.
Stayed 1 night in Apr 2025