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Serenity Stay

Property class: 2.5

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Photo gallery for Serenity Stay

A reception area with a modern design, featuring a curved reception desk, a large illuminated logo on the wall, and a snack vending machine. - Serenity Stay (Chattanooga)
A modern hotel room with a bed, a desk, a chair, a sofa, and a painting on the wall. - Serenity Stay (Chattanooga)
A hotel with a swimming pool, multiple balconies, and a red roof. - Serenity Stay (Chattanooga)
A modern kitchen with a marble countertop, a coffee machine, a toaster, and a fruit bowl. - Serenity Stay (Chattanooga)
A hotel with a central entrance, a clock tower, and a parking lot with cars. - Serenity Stay (Chattanooga)
Close to Hamilton Place Mall, Serenity Stay provides amenities like a free breakfast buffet and laundry facilities. Stay connected with free in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Single Room, 1 King Bed, Smoking

A modern hotel room with a large bed, a desk, and a bathroom with a blue accent wall.

Standard Single Room, 1 King Bed, Smoking

7.8 out of 10
Good
(29 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room, 1 King Bed, Non Smoking

A modern hotel room with a bed, a desk, a chair, a sofa, and a painting on the wall.

Standard Single Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(70 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room, 1 King Bed, Mobility Accessible

A modern hotel room with a large bed, a desk, and a bathroom with a blue accent wall.

Standard Single Room, 1 King Bed, Mobility Accessible

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 2 Queen Beds

A hotel room with two beds, a desk, a TV, a mirror, and a bathroom with a sink and mirror.

Standard Double Room, 2 Queen Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room, 2 Queen Beds, Smoking

A hotel room with two beds, a desk, a TV, and a mini-fridge.

Standard Double Room, 2 Queen Beds, Smoking

8.0 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Located in Hamilton Place, a neighborhood in Chattanooga, Serenity Stay is in a shopping district. The area's natural beauty can be seen at Ruby Falls and Rock City, while Tennessee Valley Railroad Museum and Tennessee Aquarium are popular area attractions. Lookout Mountain Incline Railway and Imagination Station are also worth visiting. Spend some time exploring the area's activities, including golfing. Visit our Chattanooga travel guide
View more Motels in Chattanooga
Map
7017 Shallowford Rd, Chattanooga, TN, 37421

What's nearby

  • A rusty train engine with the number 915, featuring yellow and red colors, and a yellow handrail.
    Tennessee Valley Railroad Museum
    7 min drive - 6.0 miles
  • A bridge with a modern design, a calm river reflecting lights, and a building with a unique triangular roof in the background.
    Tennessee Aquarium
    18 min drive - 15.9 miles
  • A narrow, illuminated cave with blue and pink lighting.
    Ruby Falls
    18 min drive - 17.2 miles
  • Hamilton Place Mall
    15 min walk - 0.8 miles
  • Chattanooga Choo Choo Historic District
    15 min drive - 13.8 miles

Getting around

  • Chattanooga Metropolitan Airport (CHA)
    11 min drive

Restaurants

  • Whataburger
    4 min walk
  • Steak 'n Shake
    14 min walk
  • Olive Garden
    16 min walk
  • Krystal
    8 min walk
  • Drake’s
    14 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • No elevator
  • Wheelchair accessibility
  • Wheelchair-width doorways

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30.00
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 60 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 30.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from March 15 to September 26
Pool access available from 9:00 AM to 10:00 PM

Frequently asked questions

Does Serenity Stay have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 9:00 AM–10:00 PM.

Is Serenity Stay pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 25.00 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Serenity Stay?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of USD 30.00 (subject to availability).

What time is check-out at Serenity Stay?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Serenity Stay located?

Located in Hamilton Place, this motel is 0.9 mi (1.4 km) from Hamilton Place Mall and within 3 mi (5 km) of Regal Hamilton Place and Citizens' Cemetery. Amazon.com Fulfillment Center and Tennessee Valley Railroad Museum are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Serenity Stay Reviews

7.8

Good

7.8

Cleanliness

7.6

Amenities

8.6

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 471 out of 994 reviews
Rating 8 - Good. 211 out of 994 reviews
Rating 6 - Okay. 135 out of 994 reviews
Rating 4 - Poor. 75 out of 994 reviews
Rating 2 - Terrible. 102 out of 994 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet and showers are amazing!
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room good staff
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful and friendly Nothing they would not do. Very nice breakfast
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was fine, front staff was friendly
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Staff was great. The staff on 2 Saturday he was great. He help a lot. Morning was very nice. Night audit person was nice too. They were very helpful.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far, the best “road hotel” I have stayed at. The staff was great…the room was superior. This is my new hotel in Chattanooga.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are clean and updated. The AC was great and the staff was super helpful. We will stay there again on our next trip to Chattanooga
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and they keep my room clean
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gentleman who greeted me when I arrived was beyond the words "customer service" - I truly felt welcomed. Rooms were perfect for a good night rest with the right amenities. Quiet and Easily Accessible to a number of restraunts, gas stations, and other places of interest.
Stayed 1 night in Aug 2026
Verified review

4/10 Poor

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Convenient location for visiting train museum and very helpful front desk. The room has great finishes and so much potential but housekeeping needs more attention to details. It smelled like someone had cooked fish in the room or nearby. There was a dead roach on the bathroom floor (at least dead is good). One of the pillowcases was full of small holes, don’t understand why it was still being used…inside the case was a dirty yellow stained pillow. There was a urine stain running down the front of the toilet bowl. If these details had been attended to, it would have been a great value. We didn’t complain, just made it work for one night stay.
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo motorcycle traveler. Was very interested when property listing indicated smoking rooms available. Staff very helpful at check-in on room preference. Room was clean. A/C worked well. Location convenient to highway/Interstate. Plenty restaurants w/in walking distance. Was very surprised/pleased with hot breakfast provided.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely stay here! No complaints Whatsoever! Nice,clean, friendly and po was awesome!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
We stay here when in town and enjoy the area. The pool is clean. The rooms are comfortable. Housekeeping could use improvement but if you don’t mind wiping everything down it’s an affordable room with nice staff.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and bathroom were very clean. The shower had great water pressure for rinsing my hair. The AC worked great and the bed was quite comfortable. I would go back again.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a cute set up and the room is a decent size
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
Disliked: Cleanliness
Staff was nice and checked in easy. Breakfast was pretty good and the dining room was very clean. The lady working was great. The room was pretty dirty and not cleaned well. Stuff on the floor,nasty mirror and shower floor not clean at all.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
If you need a safe place to stay that is reasonably cheap it will work. Breakfast was good enough for a cheap place. I've found better places for the same cost though. The name and pictures are better than reality. That isn't uncommon but for this one its less accurate than average.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed a few nights, its Very quite and clean place, the staff is very nice and helpful if you have any questions or issues...
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hello this was my first time staying there and it was nice everyone was friendly I am planning to book again. I do have one thing I forgot they need to let people know it’s a deposit hold when you check in but overall I love my room
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. The pool area was nice. the pool could use some cleaning- skimming and vacuuming. That was our only complaint!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
lovely room, great breakfast, pleasant staff
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Breakfast is good and room was very comfortable
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Love the breakfast, the room accommodations and the professional courteous staff
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the best motels we have ever stayed for the money they charged. The room was very clean and the shower was awesome.
Stayed 1 night in Mar 2026