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Holiday Inn Express & Suites Chatham South by IHG

2.5 star property
Travelers start their mornings with a hearty breakfast buffet at this Chatham hotel before enjoying a refreshing swim in the indoor pool

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Photo gallery for Holiday Inn Express & Suites Chatham South by IHG

A modern hotel with a prominent sign for Holiday Inn Express Candlewood Suites. - Holiday Inn Express & Suites Chatham South by IHG (Chatham-Kent)
Indoor pool - Holiday Inn Express & Suites Chatham South by IHG (Chatham-Kent)
A modern lobby with white sofas, a round coffee table, and decorative plants against a blue wall. - Holiday Inn Express & Suites Chatham South by IHG (Chatham-Kent)
A modern hotel lobby with a reception desk, seating area, and a blue accent wall. - Holiday Inn Express & Suites Chatham South by IHG (Chatham-Kent)
A buffet with labeled containers of omelets and other dishes. - Holiday Inn Express & Suites Chatham South by IHG (Chatham-Kent)
Holiday Inn Express & Suites Chatham South offers a practical morning routine with its breakfast buffet. Guests stay connected with in-room WiFi, relax in the indoor pool, and maintain their fitness routine at the on-site gym.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room

A hotel room with a large bed, a sofa, a desk, and a nightstand.

Standard Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a sofa, a desk, and a nightstand.

Standard Room, 1 King Bed

8.2 out of 10
Very good
(25 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

A hotel room with a bed, a sofa, a desk, a phone, and a painting on the wall.

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

A hotel room with a large bed, a sofa, a desk, and a nightstand.

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Ground Floor

A hotel room with two beds, a nightstand with a lamp, and a small table.

Standard Room, 2 Queen Beds, Ground Floor

8.6 out of 10
Excellent
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a nightstand with a lamp, and a small table.

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(28 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed with Sofa bed

A hotel room with a bed, a sofa, a desk, a phone, and a painting on the wall.

Standard Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(25 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

Chatham-Kent is home to Holiday Inn Express & Suites Chatham South by IHG. The area's natural beauty can be seen at Lake Erie and Kingston Park, while St. Clair College Capitol Theatre and Thames Art Gallery are cultural highlights. Visit our Chatham-Kent travel guide
Map
575 Richmond Street, Chatham-Kent, ON, N7M 1R2

What's nearby

  • Chatham-Kent John D. Bradley Convention Centre
    2 min walk - 0.1 miles
  • St. Clair College Capitol Theatre
    7 min drive - 1.6 miles
  • Chatham-Kent Museum
    8 min drive - 2.0 miles
  • Uncle Tom's Cabin
    32 min drive - 23.2 miles
  • Rondeau Provincial Park
    35 min drive - 29.6 miles

Getting around

  • Windsor, ON (YQG)
    52 min drive

Restaurants

  • McDonald's
    8 min walk
  • Tim Hortons
    12 min walk
  • Tokyo Sushi
    19 min walk
  • Tim Hortons
    2 min drive
  • Tim Hortons
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from March 14 2025 to December 31 2026 (completion date subject to change). The following areas are affected:
  • Business center
  • Front desk
  • Lobby
  • Parking area
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 60 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 60 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 6:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Holiday Inn Express & Suites Chatham South by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–11:00 PM.

Is Holiday Inn Express & Suites Chatham South by IHG pet-friendly?

Yes, pets are allowed at this property. There's a fee of CAD 60 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Express & Suites Chatham South by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Holiday Inn Express & Suites Chatham South by IHG?

Check-out is at 11 AM.

Where is Holiday Inn Express & Suites Chatham South by IHG located?

Situated in Chatham-Kent, this hotel is steps from Chatham-Kent John D. Bradley Convention Centre, and within 3 mi (5 km) of St. Clair College Capitol Theatre and Thames Art Gallery. Chatham-Kent Museum and Velocity HD Golf are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Express & Suites Chatham South by IHG Reviews

8.4

Very Good

8.4

Cleanliness

7.8

Location

9.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 495 out of 1003 reviews
Rating 8 - Good. 318 out of 1003 reviews
Rating 6 - Okay. 111 out of 1003 reviews
Rating 4 - Poor. 44 out of 1003 reviews
Rating 2 - Terrible. 35 out of 1003 reviews

Reviews

Verified review

8/10 Good

Lance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plentiful parking. Breakfast had some good options.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Jennie-Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great, room was clean. Construction ongoing but it didn’t disrupt the stay at all. Would stay again.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff was very helpful welcoming. Great breakfast
Stayed 1 night in May 2026
Verified review

10/10 Excellent

lila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Holiday inn always has a great staff, we enjoyed golfing close by and coming back to the hotel and went for a nice swim pool temperature was perfect. Nice to have the free breakfast in the morning.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed my stay at the holiday inn in chathum. The rooms were clean, the staff were friendly, the breakfast was great, free parking, comfortable beds and pillows, water pressure was great what more could you ask for?!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Owen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, location and experience.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fresh breakfast, clean rooms and great staff
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Ashley

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Main lobby , customer service and breakfast all wonderful. Once you go on your floor you feel like you are in a scary movie. Hallways are dark, grungy. Room was grungy, outdated. I was on the 3rd floor, even heard other people at the restaurant talk about how dated and disappointed they were. Hopefully renovations are on the way 😊
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, amenities
Staff was wonderful, room was cozy, and the breakfast was delicious. We will definitely stay here again.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was easy, rooms for clean and comfortable and very close proximity to the Cascades Casino next door
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shops and restaurants. Well maintained building and property. Friendly staff and very helpful with any questions.
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Charissios

Liked: Cleanliness, staff & service, amenities
I have stayed at this property multiple times over the years but it’s time for a refresh. Need new toilets, fixtures and bathroom fans. I see that they have started but our room certainly wasn’t. Service team was great at checkin.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Danny

Liked: Cleanliness, amenities, property conditions & facilities
Clean, great location
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Cory

Liked: Cleanliness, staff & service, amenities
Breakfast made this stay. Pool was decent, rooms were clean, nothing fancy. Staff was very helpful and friendly.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

April

Liked: Cleanliness, amenities, property conditions & facilities
Always an excellent place to stay when we are here visiting family. This is always our go to hotel for friendly staff and comfort.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Ethan

Liked: Cleanliness, amenities
Nice staff, clean room.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Domenic

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless staff was excellent
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heater blower motor quite noisey. All desk staff were awesome!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is top notch! Got to know a few of them on a first name basis. Haven’t experienced customer service like this in a long time! Housekeeping and food/beverage staff were top notch as well. Will Defs be back!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely loved staying here. They were kind and helpful, gorgeous rooms, comfortable beds.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Deloures

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic staff. Renovations almost done. Looking forward to seeing it when it done .
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Sueji

Clean room, nice breakfast
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Ramona

Liked: Cleanliness, staff & service, amenities
The hotel put out a good breakfast. They are renovating the hotel and thus the elevator floor wasn't the best but the lobby was bright and welcoming and the room while older was clean.temperatures were in single digits when we stayed so we didn't use the AC but the heating worked and kept the room comfortable. And also important given the temperature shower water was hot for all of us.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

dawn

Liked: Cleanliness, staff & service, room comfort
they were in the middle of renovations, but the breakfast area was newly remodelled and very nice, and food was very good.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Mike

Liked: Cleanliness, amenities, property conditions & facilities
Nice room. Staff at front desk were great at check in.
Stayed 1 night in Jan 2026