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Résidence Hôtelière Le Sapin

Property class: 3

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Photo gallery for Résidence Hôtelière Le Sapin

A swimming pool with clear blue water, surrounded by a modern building with large glass windows and a tiled wall. - Résidence Hôtelière Le Sapin (Charmey)
A restaurant with a wooden interior, a glass display case with desserts, and a person serving at the counter. - Résidence Hôtelière Le Sapin (Charmey)
A wooden cabin room with a bed, a TV, a table with a tray, and a chair. - Résidence Hôtelière Le Sapin (Charmey)
A multi-story building with a classic architectural style, featuring balconies and large windows. - Résidence Hôtelière Le Sapin (Charmey)
A table with a white cup and saucer, a plate with bread and a slice of cheese, and a mountain view in the background. - Résidence Hôtelière Le Sapin (Charmey)
Located close to Charmey Gondola and Maison Cailler Swiss Chocolate Factory, Résidence Hôtelière Le Sapin provides free continental breakfast and a snack bar/deli. Treat yourself to a massage or other spa services. Guests can connect to free WiFi in public areas.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Restaurant
  • Parking available
  • Housekeeping

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Room options

View all photos for Double Room

A wooden cabin room with a bed, a TV, a table with a tray, and a chair.

Double Room

8.4 out of 10
Very good
(5 reviews)
  • Mountain view
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Located in Charmey, Résidence Hôtelière Le Sapin is in the mountains and near a boardwalk/promenade. Castle of Gruyeres and Château de Gruyères are notable landmarks, and if an activity is on the agenda, check out Charmey Gondola. Maison Cailler Swiss Chocolate Factory and Gastlosen are two other places to visit that come recommended. Be sure not to miss outdoor adventures like hiking/biking trails and mountain biking. Visit our Charmey travel guide
Map
Rue du Centre 25, Charmey, Fribourg, 1637

What's nearby

  • A mountain landscape with a prominent rocky peak, lush green valleys, and a distant lake.
    Gruyère Pays-d'Enhaut Regional Nature Park
    1 min walk - 0.0 miles
  • A parade with people in traditional costumes and decorated cows walking down a street.
    Le Petit - Ganet
    1 min walk - 0.0 miles
  • Charmey Aventures
    3 min walk - 0.2 miles
  • Charmey Gondola
    6 min walk - 0.4 miles
  • Castle of Gruyeres
    20 min drive - 8.1 miles

Getting around

  • Gruyeres Station
    15 min drive
  • Geneva International Airport (GVA)
    87 min drive

Restaurants

  • Maison du Gruyère
    12 min drive
  • Nestlé
    11 min drive
  • Le Chalet de Gruyères
    13 min drive
  • Café-Restaurant des Remparts
    14 min drive
  • Restaurant Hôtel de Ville
    14 min drive

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Covered self parking on site (CHF 10 per night)
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • Snack bar/deli

Conveniences

  • Safe at front desk
  • Vending machine
  • Virtual front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Outdoors

  • In the mountains

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:30 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [Hôtel Cailler,Gros Plan 28 1637 Charmey]
Guests must contact the property in advance for check-in instructions and smart lock details; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests
Guests are recommended to download the property's JustIN Mobile mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance, smart lock

Pets

Pets allowed
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.00 per person, per night. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: CHF 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Frequently asked questions

Is Résidence Hôtelière Le Sapin pet-friendly?

Yes, pets are allowed at this property. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for CHF 10 per night. There is free parking nearby.

What time is check-in at Résidence Hôtelière Le Sapin?

Check-in start time: 4:00 PM; Check-in end time: 10:30 PM. After-hours check-in is not available.

What time is check-out at Résidence Hôtelière Le Sapin?

Check-out is at 11 AM.

Where is Résidence Hôtelière Le Sapin located?

Situated in the mountains, this hotel is 0.2 mi (0.4 km) from Charmey Gondola and within 9 mi (15 km) of Maison Cailler Swiss Chocolate Factory and Castle of Gruyeres. Château de Gruyères and Gastlosen are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Résidence Hôtelière Le Sapin Reviews

8.6

Excellent

9.2

Cleanliness

9.2

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 24 out of 53 reviews
Rating 8 - Good. 21 out of 53 reviews
Rating 6 - Okay. 6 out of 53 reviews
Rating 4 - Poor. 1 out of 53 reviews
Rating 2 - Terrible. 1 out of 53 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service
Einchecken muss man im Hotel Cailler - unkompliziert und absolut freundlich. Das Auto parkt man ohne Gebühr auf dem öffentlichen Parkplatz beim Thermalbad unterhalb des Hotels Cailler.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Schön geräumiges Zimmer, leckerer und ausgiebiger Sonntagsbrunch (aber wirklich nur Sonntags!) Die Matratze war leider einseitig schon ziemlich durchgelegen
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness
Allgemein spricht man französisch komminikation ist schwierig
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Oui
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Chambre cosy et agreable : belle vue, calme avec frigo et petit balcon pour prendre l'air. Deco montagne réussie et sympa. Petit dejeuner continental classique qui se prend dans un salon de thé....Original.
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
difficulte a trouver restauration le soir...
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous cherchions le calme et la sérénité et nous l’avons trouvé ici. Nous avions une des plus petite chambre mais bien équipée, décorée avec goût et des équipements de qualité. Rien à redire sur la propreté, aussi bien dans la chambre que dans le reste de la résidence. Le petit déjeuner est royal !
Stayed 3 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zimmer klein aber sauber und gut eingerichtet. Preis Leistung Top. 3h Eintritt für das Wellnessbad und ein sehr hochwertiges Frühstück im Zimmerpreis inbegriffen.👍
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Fernsehkanäle etwas sehr einseitig. Von den 34 erhaltenen Sendern waren tatsächlich 32 francophone. Ein Lokalsender auf deutsch (Tele Bienne) und noch ein Sender, auch hier allerdings wurde französisch gesprochen. Für mich gar kein Problem da ich aus der Gegend bin, für meine Frau und vermutlich viele weitere Gäste ist dieses Angebot nicht befriedigend. In Asien erhalte ich fast überall zumindest die deutsche Welle. Hier müssen sie über die Bücher. Ein paar Sender auf deutsch einzurichten und zu programmieren sollte machbar sein. Ich hätte es gekonnt, wollte aber nicht alles verändern. Dies war negativ. Beste Grüsse René Buchs
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Juste un petit détail..réception à l’hôtel Caillier.. un peu compliqué !! Mais je le saurai la prochaine fois !!!merci pour les bains !!!
Stayed 1 night in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tres bon sejour

Hotel tres cocooning literie très confortable très bon emplacement juste une chose il faut mettre une paroi fixe dans la douche Douche un peu petite
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Belle chambre, simple et avec une bonne literie. Le seul petit reproche , peut-être une meilleure isolation phonique avec le couloir notamment. Sinon très bien, bon petit déjeuner et les 3 heures de bains offertes par nuité sont intéressantes.
Stayed 2 nights in Oct 2023
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Alles war tiptop, wir würden sofort wieder im Le Sapin buchen, aber der Service ( Bedienung - eine junge Deutsche, der Herr war freundlich ) beim Morgenessen war unfreundlich, schnippisch, liess uns lange warten - alles in allem zum vergessen und nicht wieder buchen :-(
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très satisfait de notre séjour

Très jolie chambre. Petit-déjeuner très bon et très généreux. Personnel d'accueil et à la boulangerie très sympathique. Très jolie offre dans un coin charmant au mille possibilités. Merci.
Stayed 2 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Petit établissement très sympathique au cœur de Charmey. Proche des bains. Excellent petit-déjeuner.
Stayed 1 night in Sep 2022
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Troppo caro per una persona per quello che è offerto. Colazione minima: né frutta fresca, niente cereali, niente succo di frutta…
Stayed 2 nights in Feb 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

스키타기에 좋은 위치, 그리고 친절한 직원

일단, 위치가 굉장히 좋습니다. 스키리조트까지 도보로만 걸어가기에도 좋았고. 스키 렌탈하는 가게는 걸어서 1분거리여서 이점또한 만족합니다. 방문당시, 호텔이 부분 공사중이어서 호텔이 다소 정신이 없었지만, 메인 프론트에 있던 직원도 친절하셨고 도움주시려고 하는 모습이 참 좋게 느껴졌습니다. 코로나 덕에 아침은 룸서비스로 대체했지만 음식 충분했고요~ 쨈 종류가 4개가 되어서 깜놀..했습니다 ㅋㅋㅋ 다음에 이 지역에 온다면 다시 투숙할 의향이 있습니다 .추천~!
Stayed 1 night in Feb 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon rapport qualité prix

Très bon accueil. Le moins pas de parking privatif.
Stayed 1 night in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Notre séjour

Très joli sejour, hôtel très bien, le personnel très à l'écoute et accueillant. Très bien au niveau cuisine. A refaire
Stayed 1 night in Feb 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
très bon séjour dans un joli hôtel
Stayed 1 night in Dec 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service Great Food Great Location
Stayed 1 night in Sep 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super accueil très chaleureux, super petit déjeuner, variés avec produits du terroir.... chaleur excessive dans les chambres car chauffage au sol non réglable.
Stayed 1 night in Jan 2018
Verified review

6/10 Okay

Liked: Cleanliness, staff & service

Nettes Hotel, gut gelegen zum Wandern

Soweit alles iO, Hotel hat drei Restaurants, Einrichtung rustikal und ästhetisch.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Good value for money

Friendly staff, nice causy room, very quite - and beautyful view from 4th floor room balcony. Breakfast room is missing a bit of atmosphaere - but overall, we would come back
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026