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Charlottetown Inn & Conference Centre

3.5 star property
Eco-certified hotel with free breakfast connected to the convention center in Charlottetown

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Photo gallery for Charlottetown Inn & Conference Centre

Renovated Queen Suite- Main Building | Private kitchen | Coffee/tea maker, electric kettle
Lobby
Indoor pool
Property entrance
RENOVATED 1 QUEEN-MAIN BUILDING | Premium bedding, in-room safe, blackout drapes, soundproofing

Reviews

5.2 out of 10

Popular amenities

  • Gym
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Pet friendly
  • Pool

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Eco-friendly toiletries
Shower/tub combination
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Renovated Standard 2 Queen beds - North building

Renovated Standard 2 Queen beds - North building | Premium bedding, in-room safe, blackout drapes, soundproofing

Renovated Standard 2 Queen beds - North building

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Eco-friendly toiletries
Hair dryer
Electric kettle
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed

Suite, 1 Queen Bed | Premium bedding, in-room safe, blackout drapes, soundproofing

Suite, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Eco-friendly toiletries
Shower/tub combination
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Premium bedding, in-room safe, blackout drapes, soundproofing

Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Sofa bed - double
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Eco-friendly toiletries
Shower/tub combination
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Renovated Queen Suite- Main Building

Renovated Queen Suite- Main Building | Private kitchen | Coffee/tea maker, electric kettle

Renovated Queen Suite- Main Building

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
Eco-friendly toiletries
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Unrenovated Queen Studio- North Building

Unrenovated Queen Studio- North Building | Premium bedding, in-room safe, blackout drapes, soundproofing

Unrenovated Queen Studio- North Building

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Eco-friendly toiletries
Hair dryer
Electric kettle
  • Sleeps 2
  • 1 Queen Bed

View all photos for RENOVATED 1 QUEEN-MAIN BUILDING

RENOVATED 1 QUEEN-MAIN BUILDING | Premium bedding, in-room safe, blackout drapes, soundproofing

RENOVATED 1 QUEEN-MAIN BUILDING

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Eco-friendly toiletries
Hair dryer
Electric kettle
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Bathroom | Eco-friendly toiletries, hair dryer, towels

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Eco-friendly toiletries
Shower/tub combination
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Renovated Deluxe Studio- North Building

Renovated Deluxe Studio- North Building | Premium bedding, in-room safe, blackout drapes, soundproofing

Renovated Deluxe Studio- North Building

Highlights

Soundproofed
Air conditioning
Kitchen
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Private bathroom
Eco-friendly toiletries
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Lobby

Canadas Best Value Inn & Suites Charlottetown

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
8.0 out of 10, Very Good, 1,112 reviews
Canadas Best Value Inn & Suites Charlottetown

About the neighborhood

Map
238 Grafton St, Charlottetown, PE, C1A1L5

What's nearby

  • Historic Charlottetown Waterfront - 5 min walk - 0.3 miles
  • Victoria Row - 5 min walk - 0.3 miles
  • Confederation Centre of the Arts - 7 min walk - 0.4 miles
  • Charlottetown Port - 8 min walk - 0.5 miles
  • University of Prince Edward Island - 4 min drive - 1.8 miles

Getting around

  • Charlottetown, PE (YYG) - 12 min drive

Restaurants

  • ‪Tim Hortons - ‬7 min walk
  • ‪Hunter's Ale House - ‬4 min walk
  • ‪Receiver Coffee Co. the Brass Shop Roastery & Breadworks - ‬6 min walk
  • ‪Water Prince Corner Shop - ‬7 min walk
  • ‪Hopyard - ‬6 min walk

About this property

Charlottetown Inn & Conference Centre

Eco-certified hotel located in Downtown Charlottetown
You can look forward to free continental breakfast, dry cleaning/laundry services, and a gym at Charlottetown Inn & Conference Centre. In addition to a 24-hour business center, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An indoor pool
  • Free self parking
  • RV/bus/truck parking, express check-out, and a 24-hour front desk
  • A computer station, an elevator, and a banquet hall
  • Guest reviews speak highly of the central location
Room features
All 143 rooms boast comforts such as premium bedding and air conditioning, as well as perks like free WiFi and safes. Guest reviews speak well of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Eco-friendly toiletries and hair dryers
  • Flat-screen TVs with premium channels
  • Electric kettles, daily housekeeping, and phones

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 6,000 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from April 16 2025 to November 30 2025 (completion date subject to change). The following areas are affected:
  • Hallway
  • Meeting facilities
  • Select guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per accommodation, per day
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
17 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 25 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Guests under 16 years old are not allowed in the fitness facility, and guests under 15 years old are only allowed in the swimming pool with adult supervision

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Charlottetown Inn
Best Western Hotel Charlottetown
Charlottetown Best Western
Best Western Charlottetown Hotel Charlottetown
BEST WESTERN Charlottetown Prince Edward Island
BEST WESTERN Charlottetown Hotel
Charlottetown Inn Conference Centre
Charlottetown & Conference
Charlottetown Inn & Conference Centre Hotel
Charlottetown Inn & Conference Centre Charlottetown
Charlottetown Inn & Conference Centre Hotel Charlottetown

Frequently asked questions

Does Charlottetown Inn & Conference Centre have a pool?

Yes, this property has an indoor pool.

Is Charlottetown Inn & Conference Centre pet-friendly?

Yes, pets are allowed at this property. There's a fee of CAD 25 per accommodation, per day. Service animals are exempt from fees.

How much is parking at Charlottetown Inn & Conference Centre?

Self parking is free at this property.

What time is check-in at Charlottetown Inn & Conference Centre?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Charlottetown Inn & Conference Centre?

Check-out is at 11 AM.

Where is Charlottetown Inn & Conference Centre located?

Located in Downtown Charlottetown, this eco-certified hotel is within a 5-minute walk of St. Paul's Church, Public Archives and Records Office, and Province House National Historic Site of Canada. The Mack and Confederation Court Mall are also within 5 minutes.

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Charlottetown Inn & Conference Centre Reviews

Reviews

5.2
Rating 10 - Excellent. 165 out of 1493 reviews
Rating 8 - Good. 248 out of 1493 reviews
Rating 6 - Okay. 304 out of 1493 reviews
Rating 4 - Poor. 342 out of 1493 reviews
Rating 2 - Terrible. 434 out of 1493 reviews

5.4/10

Cleanliness

6.4/10

Staff & service

5.0/10

Amenities

4.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

10/10 Excellent

tobi

Liked: Amenities
Lovely stay. We had everything we needed.
Stayed 1 night in May 2025

10/10 Excellent

Luiney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great and the staff was very nice. The building is old and a litte rundown but it was clean.
Stayed 1 night in May 2025

8/10 Good

Ihechi

Liked: Cleanliness, staff & service
Overall the property is nice. The breakfast of self-serve it is generally the same thing that is available everyday. And the staff is super friendly and always quick to help, I enjoyed the stay and would likely go again.
Stayed 4 nights in May 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and wonderful staff!
Stayed 5 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheap for one night stay
Stayed 1 night in May 2025

6/10 Okay

Sherene

Liked: Staff & service
Great proximity to Harbour, University and shopping.
Stayed 7 nights in Apr 2025

8/10 Good

Lauren

Liked: Cleanliness, amenities, property conditions & facilities
Kind staff, decent breakfast, and room was spacious. Was some people hanging around in parking lot at night looking for money. Just felt a little nervous being outside at night.
Stayed 1 night in May 2025

8/10 Good

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
It was clean and comfortable. No fan in the bathroom.
Stayed 1 night in May 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot!
Stayed 2 nights in Mar 2025

8/10 Good

Gina Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and close to Holland College. Staff is very helpful and kind.
Stayed 3 nights in Mar 2025

4/10 Poor

Katherine

Close to all amenities, walking distance to shops, restaurants and coffee shops. The beds linens and bathrooms were clean but the building is old and under renovation. The air is stale, and we could smells cigarette smoke through the ventilation during the night. The rooms are dimly lit. Wouldn't be my first pick.
Stayed 2 nights in May 2025

4/10 Poor

Douglas

Disliked: Cleanliness, amenities, property conditions & facilities
smelly towels no heat
Stayed 1 night in May 2025

6/10 Okay

Mynor

Liked: Staff & service
Hotel needs some upgrades
Stayed 1 night in Apr 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay the rooms were a little dated and our toilet wasn’t bolted down but overall our family enjoyed the stay and really enjoyed the pool!!
Stayed 3 nights in Mar 2025

8/10 Good

Jacob

Liked: Cleanliness, staff & service
Basic clean hotel with a few things that are getting to the end of their lifespan. Would stay here again as the gym was excellent and the pool was a nice warm temperature.
Stayed 1 night in Mar 2025

6/10 Okay

shengmu

Liked: Cleanliness
Hotel location is good. Facilities are a bit old though. The damage deposit is required, but not well explained by the male frontdest service person. All thether service people arevvery nice, including those at breakfast and morning checkout girl.
Stayed 1 night in Apr 2025

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is in a never ending state of renovations. It’s also being used to house homeless ppl by the governement.
Stayed 1 night in Apr 2025

2/10 Terrible

Abbey-Leigh

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Brutal unfortunately
Stayed 1 night in May 2025

8/10 Good

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room wasn't renovated yet, and the bathroom was pretty bad for only $10 less than the renovated rooms.
Stayed 1 night in Apr 2025

8/10 Good

Hubert

Liked: Staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2025

4/10 Poor

Holly

Disliked: Cleanliness, property conditions & facilities
The building is going through renovations but there is still a lot to do. Th
Stayed 2 nights in Apr 2025

10/10 Excellent

Dava

Liked: Cleanliness, staff & service
Great
Stayed 3 nights in Feb 2025

8/10 Good

Lori

Liked: Cleanliness, staff & service
Hotel is under construction. Which is good.Staff were veryhelpful
Stayed 2 nights in Mar 2025

2/10 Terrible

Erin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty smelled of smoke dangerous
Stayed 2 nights in May 2025

6/10 Okay

Normand

Liked: Cleanliness
Disliked: Property conditions & facilities
Hotel under renovation🤔 old heating system 👎 But clean👍
Stayed 2 nights in Mar 2025