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WoodSpring Suites Charlotte Northlake

Property class: 2.5

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Exterior - WoodSpring Suites Charlotte Northlake (Charlotte)
Property amenity - WoodSpring Suites Charlotte Northlake (Charlotte)
Lobby - WoodSpring Suites Charlotte Northlake (Charlotte)
Desk, laptop workspace, free WiFi, bed sheets - WoodSpring Suites Charlotte Northlake (Charlotte)
Desk, laptop workspace, free WiFi, bed sheets - WoodSpring Suites Charlotte Northlake (Charlotte)
WoodSpring Suites Charlotte Northlake provides laundry facilities and more. Guests can connect to free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Kitchen

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Queen Suite with Sofa

Desk, laptop workspace, free WiFi, bed sheets

Queen Suite with Sofa

  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen Suite Accessible

Desk, laptop workspace, free WiFi, bed sheets

Queen Suite Accessible

  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen Suite

Desk, laptop workspace, free WiFi, bed sheets

Queen Suite

8.0 out of 10
Very good
(3 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen Suite Two Queen Beds

Desk, laptop workspace, free WiFi, bed sheets

Queen Suite Two Queen Beds

  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Queen Suite with Sofa Accessible

Desk, laptop workspace, free WiFi, bed sheets

Queen Suite with Sofa Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen Suite Accessible Roll-In Shower

Desk, laptop workspace, free WiFi, bed sheets

Queen Suite Accessible Roll-In Shower

  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen Suite Two Queen Beds Accessible

Desk, laptop workspace, free WiFi, bed sheets

Queen Suite Two Queen Beds Accessible

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

North Lake, a neighborhood in Charlotte, is home to WoodSpring Suites Charlotte Northlake. Fillmore Charlotte is a cultural highlight and some of the area's popular attractions include NASCAR Hall of Fame and Great Wolf Lodge Water Park. Looking to enjoy an event or a game? See what's going on at Bank of America Stadium or Charlotte Motor Speedway. Visit our Charlotte travel guide
Map
9715 Statesville Rd., Charlotte, NC, 28269

What's nearby

  • Charlotte_NorthlakeMall_6322167_0002
    Northlake Mall
    15 min walk - 0.8 miles
  • Lake Norman, at McCrary Access Area, in Mooresville, North Carol
    Lake Norman
    9 min drive - 9.6 miles
  • Bank of America Stadium and downtown city skyline of skyscrapers, Charlotte, North Carolina, United States.
    Bank of America Stadium
    10 min drive - 11.9 miles
  • Charlotte Motor Speedway
    Charlotte Motor Speedway
    10 min drive - 12.3 miles
  • Charlotte_CarowindsThemePark_6035117_0005
    Carowinds Theme Park
    25 min drive - 26.3 miles

Getting around

  • Charlotte Station
    19 min drive
  • Charlotte-Douglas Intl. Airport (CLT)
    24 min drive

Restaurants

  • Dunkin'
    19 min walk
  • Chick-fil-A
    3 min drive
  • Red Crab
    3 min drive
  • Firebirds Wood Fired Grill - Charlotte - Northlake
    3 min drive
  • East Coast Wings + Grill
    3 min drive

About this property

WoodSpring Suites Charlotte Northlake

Hotel located in North Lake
WoodSpring Suites Charlotte Northlake provides laundry facilities and more. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking and extended parking
  • A vending machine, smoke-free premises, and a water dispenser
  • An elevator
Room features
All 122 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and desk chairs.
Other amenities include:
  • Bathrooms with shower/tub combinations and toilet paper
  • 50-inch flat-screen TVs with cable channels
  • Wardrobes/closets, kitchenettes, and full-sized refrigerators/freezers

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (once per stay)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Stovetop

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open Monday to Friday (9:00 AM – 10:00 PM), Saturday to Saturday (10:00 AM – 8:00 PM), and Sunday to Sunday (11:00 AM – 6:00 PM)
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 10.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed

Frequently asked questions

Is WoodSpring Suites Charlotte Northlake pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a fee of USD 10.00 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking and extended parking are free at this property.

What time is check-in at WoodSpring Suites Charlotte Northlake?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at WoodSpring Suites Charlotte Northlake?

Check-out is at 11:00 AM.

Where is WoodSpring Suites Charlotte Northlake located?

Located in North Lake, this hotel is 1.4 mi (2.3 km) from Northlake Mall and within 6 mi (10 km) of Huntersville Family Fitness and Aquatics and North Park Mall. Joe Gibbs Racing and Discovery Place Kids are also within 6 mi (10 km).

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Reviews

WoodSpring Suites Charlotte Northlake Reviews

8.2

Very Good

9.0

Cleanliness

6.8

Amenities

6.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 27 out of 48 reviews
Rating 8 - Good. 6 out of 48 reviews
Rating 6 - Okay. 9 out of 48 reviews
Rating 4 - Poor. 1 out of 48 reviews
Rating 2 - Terrible. 5 out of 48 reviews

Reviews

Verified

8/10 Good

Dajon

Liked: Cleanliness, property conditions & facilities
Great location
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
bed was super comfy room was clean
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Rooms are clean. Location is great. Northlake Mall is nearby along with other shopping centers. Kitchenette includes microwave, fridge, sink and 2 burner stove. Bring your own cookware, dishes & utensils or you can buy a set at the front lobby. If you need to exchange towels or in need of toiletries, make sure you do this when the front desk is staffed. Front desk is only available limited hours.
Stayed 5 nights in Mar 2026
Verified

6/10 Okay

Eurickia

Liked: Cleanliness, property conditions & facilities
The property is fairly new so the room was clean & in good condition. I wanted to check in an hour early & was told there is a $25 charge. This made check in a mad house because everyone had to wait until 3pm. Bring your own soap, body wash, shampoo, & conditioner. The hotel does not offer plates, silverware, glasses, cookware, and paper towels. You can purchase this at the front desk, if the front desk is open. There is no iron. You can borrow from the front desk. If you stay here, expect the bare basic. It is ok for a quick stay to rest your head. Nothing more.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Erika

Liked: Cleanliness
Great service ,clean room . Perfect for a get away
Stayed 4 nights in Mar 2026
Verified

6/10 Okay

Hayden

It was just not the best up kept for being a new hotel
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Markeith

Clean new room
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Nicholas

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Stay not attentive. No overnight desk person. Lobby bathroom was locked. Walls are paper thin. No kleenex in the room.
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Debra

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean. A/C didn't work (wouldn't connect to wifi). Waited in hot room for over 30 minutes for someone to fix the a/c. Waited another 15 and it would still not connect. Finally moved to a new room. There is only someone at the front desk from 9 to 5, so you have to call, but the calls were answered promptly.
Stayed 1 night in Apr 2026
Verified

2/10 Terrible

carmen

Disliked: Staff & service, amenities
Reserved a room in advance and with no prior warning, I arrived to the location and was told they were "sold out" of rooms even though I paid and Reserved my room in advance. The lady at the desk told me she called me and canceled my reservation but that was a lie and I did not receive a phone call and my reservation did not show up at canceled at any point even now a day later it does not show as canceled. Every other hotel around was completely sold out so I had to drive to a different city to get a room double the price. I would never recommend this hotel to anyone because they should not allow you to reserve a room only for them to tell you upon arrival they don't have one for you. The front desk is also shut off with metal shutters which I can tell she was hiding behind just to not have to talk to disappointed guests. They make you talk to them through a phone right beside the shut off front desk while they're hiding behind it which is really unusual.
Stayed 1 night in Apr 2026
Verified

2/10 Terrible

Oleksandr

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
I had to stay in these hotels twice. And every time there were difficulties. The bed linen doesn't change. Garbage is not taken out. There is no cleaning. It's nice that there are new buildings and everything is beautiful and smells like fresh furniture. But when you open the door and there is a bag of garbage in the middle of the room or in the bathroom used towels, and someone else's hair on the toilet, then it's very unpleasant that you came to rest on the road and you have to deal with the staff every time. And one more thing. Besides paying for your stay online through Expedia, upon arrival they charge you an additional $100 deposit in case you damage the property. They promise to refund the money after the inspection. But unfortunately, when you leave your place of stay, you can't know when the inspection will take place, or even whether you'll get a refund on your credit card. Therefore, be extremely careful and cautious before checking in WoodSpring Suite.
Stayed 1 night in Mar 2026
Verified

2/10 Terrible

Alysha

Liked: Cleanliness, amenities, property conditions & facilities
I booked a room that included and pull off sofa. But I got there I was given a room on the 1st floor. I don’t do 1st floors. I requests a room on an upper floor but I wasn’t given the same type of room I booked. I was with my son (he should have not been IDed or charged a deposit since he was only 17 yrs old) Long story full of drama, our room was just 1 size queen bed. Me and my son had to share a bed. When I called to let her know of the mistake, she acknowledged the mistake but said ‘I’m sorry I didn’t read the code correct but we don’t have any other rooms’. Over all .. it was awkward and. Unconvincing
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Latoya

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I give it a 1 star rating. It’s promoted as a hotel but to me it’s an Airbnb hotel. Limited hours for staffing, meaning the staff is not there to accommodate the guests 24 hours. I received a call by staff one hour and 22 minutes before I arrived to be told that the room I requested was not available in unworkable condition, that I could be accommodated with a smaller room. I had booked the room for 3 people and one bed bedroom was unacceptable. I was told that I would receive a call back and to no avail I did not receive a call back before I arrived. I arrived and was given a 2 bed guest room as promised with no verbal issues about the room not being in working order. Of course the room had issues. For one the floors were wood floors that had not been mopped because my wore white socks and it left the bottom of his socks black. Secondly, there was no A/C in the room it was blowing nothing but hot air. I notified the front desk and was promised that it would be fixed. We left for the whole day and upon return still no A/C. We had to open the windows and throughout the night it had cooled the room down. Again complained no action. Stayed one more night and left. I will not be staying here again.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Destiny Caroline

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t get to stay here due to hotel being booked
Stayed 1 night in Apr 2026
Verified

6/10 Okay

JAMES

Liked: Property conditions & facilities
Our room was comfortable but the bathroom had not been cleaned. There was a used town, used cup and plastic trash on the sink. Only had one clean towel to shower for two people. It was late when we checked in and staff were leaving for the night so there was no one to ask for another towel. The room itself was clean. You have to take your trash out to the dumpster yourself. It is located on the far edge of the parking lot. They only had two luggage racks, the one we had to use was terrible with the wheels locking up and kept falling over dumping our luggage and bags. The biggest thing was the $160 incidental fee that they said would be refunded when we checked out. Our room was prepaid online so was not expecting that big of fee for one night. Front desk didn't open up until 10:00 so we dropped the key off on the counter when we left. Sure hope that large incidental fee gets refunded as they said it would.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buenos
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Keyona

Liked: Cleanliness
Disliked: Amenities
All around bad experience
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jeremiah

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Marcos

Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Jennifer

Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Olanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Hector

Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Carlton

Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

rose

Stayed 1 night in Mar 2026