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Extended Stay America Select Suites - Charlotte - Northlake

Property class: 2.5

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Photo gallery for Extended Stay America Select Suites - Charlotte - Northlake

A man sitting on a grey sofa in a well-lit room with a modern design, a small table with a plant, and framed pictures on the wall. - Extended Stay America Select Suites - Charlotte - Northlake (Charlotte)
Full-size fridge, microwave, stovetop, freezer - Extended Stay America Select Suites - Charlotte - Northlake (Charlotte)
A person in teal scrubs hanging a white towel in a laundry basket on a white washing machine. - Extended Stay America Select Suites - Charlotte - Northlake (Charlotte)
Exterior - Extended Stay America Select Suites - Charlotte - Northlake (Charlotte)
Two vending machines in a hallway with a sign that reads "VENDORS". - Extended Stay America Select Suites - Charlotte - Northlake (Charlotte)
Close to Northlake Mall, Extended Stay America Select Suites - Charlotte - Northlake provides amenities like laundry facilities and a gym. Guests can connect to free in-room WiFi.

Reviews

6.6 out of 10

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Laundry

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, WiFi (free), bed sheets

Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, WiFi (free), bed sheets

Standard Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, WiFi (free), bed sheets

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

Located in Charlotte, Extended Stay America Select Suites - Charlotte - Northlake is in the business district. Northlake Mall and Concord Mills are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit NASCAR Hall of Fame and Great Wolf Lodge Water Park. Looking to enjoy an event or a game? See what's going on at Spectrum Center or Bank of America Stadium. Discover the area's water adventures with fishing nearby, or enjoy the great outdoors with hiking/biking trails. Visit our Charlotte travel guide
Map
9420 Statesville Road, Charlotte, NC, 28269

What's nearby

  • A modern building with large glass windows, surrounded by trees and a paved plaza with two large spherical sculptures.
    Northlake Mall
    17 min walk - 0.9 miles
  • A city skyline with a large stadium and modern skyscrapers.
    Bank of America Stadium
    12 min drive - 12.0 miles
  • A brick pathway leading to a building with a dome and a clock tower.
    University of North Carolina at Charlotte
    13 min drive - 12.5 miles
  • A basketball game at the Time Warner Cable Arena with spectators in the stands.
    Spectrum Center
    13 min drive - 11.7 miles
  • A modern building with large windows and a stone wall with plants.
    Charlotte Convention Center
    13 min drive - 12.6 miles

Getting around

  • McCullough Station
    10 min drive
  • Charlotte Station
    20 min drive
  • Concord, NC (USA-Concord Regional)
    17 min drive

Restaurants

  • Chick-fil-A
    3 min drive
  • McDonald's
    4 min drive
  • Dunkin'
    15 min walk
  • McDonald's
    4 min drive
  • Buffalo Wild Wings
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free uncovered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Things to do

  • Gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2018
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Detached private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 34-inch flat-screen TV with premium cable channels

Food and drink

  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 5:30 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Extended Stay America Select Suites - Charlotte - Northlake pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a fee of USD 25 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Extended Stay America Select Suites - Charlotte - Northlake?

Check-in start time: 3 PM; Check-in end time: 10:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Extended Stay America Select Suites - Charlotte - Northlake?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Extended Stay America Select Suites - Charlotte - Northlake located?

Situated in the business district, this hotel is 1.2 mi (2 km) from Northlake Mall and within 6 mi (10 km) of Huntersville Family Fitness and Aquatics and Joe Gibbs Racing. Discovery Place Kids and Mountain Island Lake are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Extended Stay America Select Suites - Charlotte - Northlake Reviews

6.6

6.8

Cleanliness

8.0

Location

7.2

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 117 out of 327 reviews
Rating 8 - Good. 43 out of 327 reviews
Rating 6 - Okay. 46 out of 327 reviews
Rating 4 - Poor. 39 out of 327 reviews
Rating 2 - Terrible. 82 out of 327 reviews

Reviews

Verified review

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members is amazing clean room and pet friendly
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Antoine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really enjoyed my stay. It was clean and great location.
Stayed 14 nights in Mar 2025
Verified review

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Well maintained and good atmosphere.
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Nacoma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanest hotel in Charlotte
Stayed 4 nights in Oct 2023
Verified review

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great, hard working “real” staff!

The staff is friendly and extremely helpful to the guests and their individual needs. Everyone on staff is helpful and will go up and beyond to help you, if needed. I can’t say enough nice things about them all.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Latavia

Liked: Cleanliness
Disliked: Amenities
Customer service is good
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Nicole

Liked: Staff & service, property conditions & facilities
Overall this hotel is very clean, no roaches (I haven’t seen any). The staff is attentive, engaging and friendly staff. It would be nice to have coffee available all day and the breakfast could use major improvements (ie fruits, juice, water).
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Kristie

Liked: Cleanliness, staff & service, property conditions & facilities
The property was quiet. Close to the interstate. Area had several dining choices. Room was clean.
Stayed 1 night in Oct 2023
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The room was clean when we arrived. The staff was nice but not very knowledgably without the manager present.
Stayed 2 nights in Feb 2025
Verified review

2/10 Terrible

Srikanth

Disliked: Cleanliness, amenities, property conditions & facilities
Me and my family stayed only one night but it’s NOT up to the Extended Stay standards. For families and longer duration stays I don’t personally recommend it. Staff was very good and polite however we are not satisfied with hotel cleanliness standards.
Stayed 1 night in Sep 2023
Verified review

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The original room I book was sold , The key entry was Down all weekend so staff had to let us in and escorted to our room to be unlocked with a master key , and the room I has was not very clean floors was dirty window unit was filthy with stuff from kids toys to snack wrappers to food definitely was not worth the money spent Staff was very helpful and polite
Stayed 2 nights in Feb 2025
Verified review

8/10 Good

Jennifer

Liked: Staff & service, amenities, property conditions & facilities
I loved the location of the property. The staff was very nice. I liked the size of the room and the way it was set up. I feel like it was time for some deep cleaning on top of fridge, in corners, etc. Above and beyond the quick clean you'd do most of the year. But there was nothing that made me feel the room was too dirty to stay in. Interestingly there were no ice cube trays or garbage cans in the room. The staff quickly gave me the trays and some plastic bags but the garbage cans never showed up. Outside of that, everything was exactly as described in the reservation and I would stay there again.
Stayed 3 nights in Mar 2025
Verified review

2/10 Terrible

Olga Marie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I booked a night to see how it was and the booking went Smoothly. But the minute that I got there and I was getting ready to go to bed. There were roaches in the shower. There were mouse traps out in the open. The floors were sticky. It smelled like roach spray. The bed was hard and uncomfortable. When I pulled out the pull out there was blood all over.It and it smelled there was no sheets or covers.It was just a complete disaster all the way around.There was a hole on the bathroom door and walls. This was one of the worst stays that I have experienced all year long. Very disappointed in this extended stay. I will never recommend or go back. The front service staff was very polite and nice. Thank you tiana for being very understanding. But other than that terrible place do not go
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Jalessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean atmosphere
Stayed 2 nights in Jul 2026
Verified review

4/10 Poor

LaKisha

Liked: Cleanliness, amenities, property conditions & facilities
Room was full of roaches
Stayed 2 nights in Jul 2026
Verified review

2/10 Terrible

Zach

Never stated
Stayed 2 nights in Jul 2026
Verified review

2/10 Terrible

Alexandra

Disliked: Cleanliness, amenities, property conditions & facilities
The rooms were clean! THE HALLWAYS SMELL LIKE CAT AND CAT PISS!! Our microwave didn’t work nor did the WiFi!! They were more so worried about people smoking than actually the rooms!
Stayed 2 nights in Jun 2026
Verified review

2/10 Terrible

Jaukeia

Disliked: Cleanliness, amenities, property conditions & facilities
Room had mold and roaches. Manager refused a refund when I decided not to stay due to the conditions of the room.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Toby

Liked: Cleanliness, property conditions & facilities, room comfort
Good place to stay! Will most likely stay there again next time I am in the area for work!
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay will definitely stay again
Stayed 1 night in Dec 2023
Verified review

2/10 Terrible

L. Felicia

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The front desk staff was the best! Everything else was terrible!
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Enjoyed my stay
Stayed 1 night in Nov 2023
Verified review

8/10 Good

Herbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and friendly staff, this was just a place to rest with no frills. Thank you...
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and very clean
Stayed 1 night in Jan 2023
Verified review

10/10 Excellent

KELLIE

Liked: Cleanliness, staff & service, room comfort

Great stay!!

Great staff! Convenient location.
Stayed 1 night in Jan 2023