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Extended Stay America Suites - Charlotte - Matthews

2.5 star property
Suburban hotel with free breakfast and a 24-hour fitness center

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Photo gallery for Extended Stay America Suites - Charlotte - Matthews

Lobby
Desk, laptop workspace, blackout drapes, iron/ironing board
Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board
Exterior
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Kitchen
  • Pet friendly
  • Gym
  • Breakfast included
  • Parking included
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

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Lobby

Quality Inn & Suites Matthews - Charlotte

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  • Breakfast included
  • Parking included
  • Free WiFi
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Quality Inn & Suites Matthews - Charlotte

About the neighborhood

Map
1424 Matthews- Mint Hill Road, Matthews, NC, 28105

What's nearby

  • Sportsplex at Matthews - 13 min walk - 0.7 miles
  • Novant Health Matthews Medical Center - 2 min drive - 1.1 miles
  • Carolina Courts Indian Trail - 4 min drive - 3.3 miles
  • Waverly - 9 min drive - 8.4 miles
  • SouthPark Mall - 19 min drive - 10.0 miles

Getting around

  • Charlotte Station - 21 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 31 min drive

Restaurants

  • ‪Texas Roadhouse - ‬19 min walk
  • ‪Miki's Restaurant - ‬3 min drive
  • ‪Golden Corral - ‬8 min walk
  • ‪Neds Tavern - ‬4 min drive
  • ‪Chipotle Mexican Grill - ‬17 min walk

About this property

Extended Stay America Suites - Charlotte - Matthews

Hotel in the business district
Take advantage of free to-go breakfast, laundry facilities, and a 24-hour gym at Extended Stay America Suites - Charlotte - Matthews. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • Express check-out, coffee/tea in the lobby, and an elevator
  • Smoke-free premises and a vending machine
  • Guest reviews speak highly of the helpful staff
Room features
All 123 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as perks like separate sitting areas and separate dining areas.
Other amenities include:
  • Bathrooms with shower/tub combinations and shampoo
  • 34-inch flat-screen TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and separate dining areas

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (once per stay)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 34-inch flat-screen TV with premium cable channels

Food and drink

  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 5:30 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

WoodSpring Suites Charlotte Matthews Aparthotel
WoodSpring Suites Charlotte Aparthotel
WoodSpring Suites Charlotte
WoodSpring Suites Charlotte Matthews
Extended Stay America Suites Charlotte Matthews
Extended Stay America Suites - Charlotte - Matthews Hotel
Extended Stay America Suites - Charlotte - Matthews Matthews

Frequently asked questions

Is Extended Stay America Suites - Charlotte - Matthews pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of USD 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Extended Stay America Suites - Charlotte - Matthews?

Self parking is free at this property.

What time is check-in at Extended Stay America Suites - Charlotte - Matthews?

Check-in begins at 3 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Extended Stay America Suites - Charlotte - Matthews?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Extended Stay America Suites - Charlotte - Matthews located?

Situated in the business district, this hotel is within a 15-minute walk of Bowlero Matthews and Sportsplex at Matthews. Novant Health Matthews Medical Center and Matthews Community Center are also within 2 mi (3 km).

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Extended Stay America Suites - Charlotte - Matthews Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 143 out of 332 reviews
Rating 8 - Good. 60 out of 332 reviews
Rating 6 - Okay. 48 out of 332 reviews
Rating 4 - Poor. 30 out of 332 reviews
Rating 2 - Terrible. 51 out of 332 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10

The location was quiet and clean.
Stayed 5 nights in May 2025

10/10

Best hotel I have ever stayed in thus far.
Stayed 1 night in Apr 2025

6/10

Everything was good but blankets had yellow stains and the complimentary breakfast was just granola bars and packs of oatmeal by the front desk
Stayed 1 night in May 2025

10/10

Friendly staff, quiet hotel, nice location
Stayed 2 nights in Feb 2025

6/10

The ladies at the front desk were nice Rooms were rough Floors looked not so clean and the chairs in the room have seen better days Just coffee and granola bars nothing much for breakfast
Stayed 1 night in Apr 2025

6/10

Good location in center of Matthew
Stayed 11 nights in Nov 2024

10/10

It was cool the check in guy was dope and I wish him the best in future endeavors
Stayed 1 night in Jan 2025

10/10

The property is pet friendly which is important to us when traveling from MA to FL with our golden retriever.

10/10

It was quite and clean. Perfect location near the interstate highway, food, gas and shopping
Stayed 2 nights in Dec 2024

4/10

Security deposit was not returned at checkout.
Stayed 1 night in Apr 2025

10/10

Nice checkin Jill was excellent
Stayed 1 night in Dec 2024

10/10

The staff was extremely helpful from the time we checked in. It was a very comfortable place and we would definitely use this location again!
Stayed 2 nights in Oct 2024

10/10

The Wi-Fi connection is really bad. The site offers dish network with Netflix and you can’t get Netflix to come up and if you do it stops often and won’t restart the person upstairs has constantly bounced and sounds like they’re hammering something constantly for the past three days.
Stayed 1 night in Apr 2025

10/10

Exactly place to stay safe and quiet and will stay again
Stayed 2 nights in Jul 2024

6/10

Booked a room and had my dogs. Was told after the fact that they don’t allow pit bulls although I saw nothing on the site about breed restrictions and have literally never heard that from any hotel I’ve stayed at before. Assistant manager was cool about since it was just a 2 night stay. Not bad but nothing special about the hotel.
Stayed 2 nights in Jan 2025

6/10

My mom had to stay here for a week due to Hurricane Helene, property was clean, staff friendly, although the place was pretty busy with a lot of people in and out we felt safe. Would recommend.
Stayed 6 nights in Sep 2024

8/10

Staff is very helpful.
Stayed 1 night in Sep 2024

10/10

I love this place night time staff I really love
Stayed 1 night in Sep 2024

8/10

The stay was fine but be warned there is a $150 "hold" which was not stated on the expedia site or in the confirmation letter emailed after i booked it. It has still not been returned 3 days after we checked out and my bank has started a dispute since the hotel allowed the hold to process. Never had a hotel do this and I won't use this hotel.again.
Stayed 1 night in Feb 2025

10/10

It’s clean and pleasant staff is friendly
Stayed 1 night in Apr 2024

10/10

I love the Staff there. It is always a pleasurable experience!
Stayed 1 night in Aug 2024

6/10

Air-conditioned not working well no internet or TV was not working, good frige, good kitchen, only sweets for breakfast or sugar products only. Overcharged few times either i had Expedia reservation!
Stayed 14 nights in Dec 2024

8/10

The staff were very professional and always willing to help.
Stayed 2 nights in Jun 2024

10/10

Great service
Stayed 14 nights in Jul 2024

10/10

Quiet and easy access.
Stayed 3 nights in Jul 2024