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Extended Stay America Suites - Charlotte - Matthews

2.5 star property
Suburban hotel with free breakfast and a 24-hour fitness center

Choose dates to view prices

Located in the business district, Extended Stay America Suites - Charlotte - Matthews offers practical comforts like to-go breakfast and a 24-hour gym. Guests can enjoy WiFi, coffee/tea in the lobby, and extended parking. Previous guests praise the helpful staff.

Reviews

7.4 out of 10
Good

Popular amenities

  • Kitchen
  • Pet friendly
  • Gym
  • Breakfast included
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.0 out of 10
Good
(6 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(11 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Map
1424 Matthews- Mint Hill Road, Matthews, NC, 28105

What's nearby

  • Bowlero Matthews - 3 min walk - 0.2 miles
  • Sportsplex at Matthews - 13 min walk - 0.7 miles
  • Matthews Heritage Museum - 2 min drive - 1.5 miles
  • Novant Health Matthews Medical Center - 2 min drive - 1.1 miles
  • Matthews Community Center - 3 min drive - 1.7 miles

Getting around

  • Charlotte Station - 21 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 31 min drive

Restaurants

  • ‪Texas Roadhouse - ‬19 min walk
  • ‪Starbucks - ‬19 min walk
  • ‪Chipotle Mexican Grill - ‬3 min drive
  • ‪Wendy's - ‬5 min walk
  • ‪Golden Corral - ‬8 min walk

About this property

Extended Stay America Suites - Charlotte - Matthews

Hotel in the business district
Take advantage of free to-go breakfast, laundry facilities, and a 24-hour gym at Extended Stay America Suites - Charlotte - Matthews. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • Express check-out, an elevator, and a vending machine
  • Coffee/tea in the lobby and smoke-free premises
  • Guest reviews speak highly of the helpful staff
Room features
All 123 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as perks like separate sitting areas and separate dining areas.
Other amenities include:
  • Bathrooms with shower/tub combinations and shampoo
  • 34-inch flat-screen TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and separate dining areas

Similar properties

Standard Room, 2 Queen Beds, Non Smoking | Down comforters, pillowtop beds, desk, laptop workspace
Comfort Inn Matthews - Charlotte
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
8.2 out of 10, Very Good, 1,059 reviews
Comfort Inn Matthews - Charlotte

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 34-inch flat-screen TV with premium cable channels

Food and drink

  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 5:30 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

WoodSpring Suites Charlotte Matthews Aparthotel
WoodSpring Suites Charlotte Aparthotel
WoodSpring Suites Charlotte
WoodSpring Suites Charlotte Matthews
Extended Stay America Suites Charlotte Matthews
Extended Stay America Suites - Charlotte - Matthews Hotel
Extended Stay America Suites - Charlotte - Matthews Matthews

Frequently asked questions

Is Extended Stay America Suites - Charlotte - Matthews pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of USD 25 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Extended Stay America Suites - Charlotte - Matthews?

Check-in begins at 3 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Extended Stay America Suites - Charlotte - Matthews?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Extended Stay America Suites - Charlotte - Matthews located?

Situated in the business district, this hotel is within a 15-minute walk of Bowlero Matthews and Sportsplex at Matthews. Novant Health Matthews Medical Center and Matthews Community Center are also within 2 mi (3 km).

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Extended Stay America Suites - Charlotte - Matthews Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 183 out of 411 reviews
Rating 8 - Good. 73 out of 411 reviews
Rating 6 - Okay. 50 out of 411 reviews
Rating 4 - Poor. 42 out of 411 reviews
Rating 2 - Terrible. 63 out of 411 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Accessible, friendly and clean
Stayed 3 nights in Oct 2025

8/10 Good

Kirk

Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 1 night in Nov 2025

2/10 Terrible

Beverly

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Did not stay for breakfast.
Stayed 1 night in Oct 2025

10/10 Excellent

Kiaia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Oct 2025

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff. Very clean rooms and dining area.
Stayed 1 night in Sep 2025

10/10 Excellent

DesNique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay
Stayed 1 night in Jun 2025

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice
Stayed 1 night in Oct 2025

4/10 Poor

Mary

Disliked: Cleanliness, property conditions & facilities
I will not stay there again
Stayed 1 night in Oct 2025

10/10 Excellent

Arispaki

J
Stayed 1 night in Nov 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay
Stayed 1 night in Jul 2025

8/10 Good

MICHELLE

Liked: Cleanliness, staff & service, property conditions & facilities
Room was great and had all the amenities I needed.
Stayed 3 nights in Aug 2025

10/10 Excellent

Kiaia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone is very pleasant
Stayed 1 night in Sep 2025

10/10 Excellent

Kiaia

Liked: Cleanliness, staff & service, property conditions & facilities
Makes you feel at home
Stayed 1 night in Sep 2025

4/10 Poor

Gary

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Floors were very dirty.
Stayed 6 nights in Oct 2025

4/10 Poor

Joshua

Disliked: Amenities
The room temperature was too cold or too hot. It was noisy. Smell of cigarettes. It was rough. Definitely wouldn’t recommend staying here unless you just had too.
Stayed 1 night in Aug 2025

10/10 Excellent

Stanley E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great, clean, efficient
Stayed 4 nights in Jul 2025

8/10 Good

Paul

Disliked: Cleanliness, amenities, property conditions & facilities
apparently, this is a pet friendly property. The room had a pet melt it and the chair was tore up. I did not feel comfortable staying there. It is a shame probably not the animals fault but I don't think people with animals should stay at hotels and then leave for the day and allow their animal to bark and tear up places.
Stayed 1 night in Oct 2025

4/10 Poor

Byung

Disliked: Cleanliness, amenities, property conditions & facilities
Old furnitures & fixtures. Rust on light fixtures in the bathroom. Furnitures look like it’s from Walmart. Staff started vacuuming 7:30AM! Will not recommend. You get what you paid for..
Stayed 1 night in Oct 2025

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Good service, nice people.
Stayed 1 night in Jul 2025

2/10 Terrible

Hiren

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They cancel our reservation upon arrival.
Stayed 8 nights in Jul 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, quiet, n

Amazing place and extremely nice and clean. The people are so kind. That includes the staff and the people they attract. I will definitely be returning!
Stayed 1 night in Jul 2025

4/10 Poor

Bessie

Disliked: Cleanliness
There were bugs in the room, and the floors were dirty.
Stayed 2 nights in Aug 2025

10/10 Excellent

Shakelia

Liked: Cleanliness, staff & service, property conditions & facilities
The location was quiet and clean.
Stayed 5 nights in May 2025

10/10 Excellent

Lillie

Liked: Cleanliness, staff & service, property conditions & facilities
What I don't like no ice, nowhere to sit after 11pm to socialize, no pool. I suggest that you put some chairs outside to sit so we can enjoy the view.
Stayed 1 night in Aug 2025

8/10 Good

Vernor

Liked: Cleanliness, staff & service, property conditions & facilities
No breakfast!
Stayed 7 nights in Aug 2025

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