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Tru by Hilton Charlotte Ayrsley

2.5 star property
Hotel in Charlotte with free breakfast and a 24-hour fitness center

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Photo gallery for Tru by Hilton Charlotte Ayrsley

Terrace/patio
Snack bar
In-room safe, desk, laptop workspace, blackout drapes
Lobby
Exterior
Located in Charlotte's business district, Tru by Hilton Charlotte Ayrsley blends work and leisure. Guests enjoy a breakfast buffet, in-room WiFi, and practical amenities like dry cleaning and luggage storage.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Housekeeping
  • Laundry
  • Gym
  • 24/7 front desk

Room options

Available filters for rooms
Showing 8 of 8 rooms

Room, 1 King Bed

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(13 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed

8.6 out of 10
Excellent
(48 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds

8.8 out of 10
Excellent
(33 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

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Lobby

Hilton Garden Inn Charlotte/Ayrsley

  • Pool
  • Hot Tub
  • Pet friendly
  • Parking included
8.6 out of 10, Excellent, 1,001 reviews
Hilton Garden Inn Charlotte/Ayrsley

About the neighborhood

Map
9233 Kings Parade Blvd, Charlotte, NC, 28273

What's nearby

  • Topgolf - 2 min drive - 1.9 miles
  • Charlotte Premium Outlets - 4 min drive - 3.9 miles
  • Carowinds Theme Park - 6 min drive - 3.7 miles
  • Billy Graham Library - 8 min drive - 5.3 miles
  • SouthPark Mall - 15 min drive - 8.7 miles

Getting around

  • I-485 - South Blvd Station - 7 min drive
  • Charlotte Station - 21 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 14 min drive

Restaurants

  • ‪Chick-fil-A - ‬17 min walk
  • ‪McDonald's - ‬19 min walk
  • ‪Subway - ‬9 min walk
  • ‪Circle K - ‬6 min walk
  • ‪Taco Bell - ‬12 min walk

About this property

Tru by Hilton Charlotte Ayrsley

Hotel near Charlotte Premium Outlets
At Tru by Hilton Charlotte Ayrsley, you can look forward to a free breakfast buffet, dry cleaning/laundry services, and a 24-hour gym. Free in-room WiFi is available to all guests, along with a 24-hour business center and a snack bar/deli.
Other perks at this hotel include:
  • Free self parking
  • A 24-hour front desk, a front-desk safe, and coffee/tea in the lobby
  • Luggage storage and an elevator
  • Guest reviews give top marks for the helpful staff and location
Room features
All 98 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 55-inch LCD TVs with premium channels
  • Refrigerators, free infant beds, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Low-height counter and sink
  • Low-height door lock
  • Low-height view port in door
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Charlotte Ayrsley Hotel
Tru Hilton Ayrsley Hotel
Tru Hilton Charlotte Ayrsley
Tru Hilton Ayrsley
Tru by Hilton Charlotte Ayrsley Hotel
Tru by Hilton Charlotte Ayrsley Charlotte
Tru by Hilton Charlotte Ayrsley Hotel Charlotte

Frequently asked questions

Is Tru by Hilton Charlotte Ayrsley pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Tru by Hilton Charlotte Ayrsley?

Self parking is free at this property.

What time is check-in at Tru by Hilton Charlotte Ayrsley?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Tru by Hilton Charlotte Ayrsley?

Check-out is at noon.

Where is Tru by Hilton Charlotte Ayrsley located?

Situated in the business district, this hotel is 2.4 mi (3.8 km) from Topgolf and within 6 mi (10 km) of Carowinds Theme Park and NarroWay Theater. Lake Wylie and Tyvola Square are also within 6 mi (10 km).

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Tru by Hilton Charlotte Ayrsley Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 614 out of 1000 reviews
Rating 8 - Good. 207 out of 1000 reviews
Rating 6 - Okay. 97 out of 1000 reviews
Rating 4 - Poor. 34 out of 1000 reviews
Rating 2 - Terrible. 48 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Daisy

Liked: Amenities, property conditions & facilities
Wonderful staff!
Stayed 1 night in Aug 2025

10/10 Excellent

Stephfon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so nice
Stayed 1 night in Aug 2025

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent hotel and will stay there again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is pet friendly. The room I was given is clean, nice laminated wood floors (No odors). I appreciate this when in properties with pets. The lobby is clean and quiet. Staff is very friendly
Stayed 1 night in Aug 2025

10/10 Excellent

matthew

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such friendly staff!!
Stayed 1 night in Jun 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay!
Stayed 1 night in Mar 2025

6/10 Okay

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good but the bed sucks and very uncomfortable
Stayed 2 nights in Jul 2025

10/10 Excellent

Rebekah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I didn’t like was the parking. The spaces were so tight and many cars had parked over the lines, therefore, parking was very limited if coming in late. We LOVED the hotel. It was updated, clean, easy to find, and the staff was exceptional. 10/10 recommend and would definitely stay again.
Stayed 1 night in Jul 2025

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place with friendly staff. It's very basic. No bells and whistles. Probably wouldn't stay again, but would recommend for someone looking to just shower and sleep.
Stayed 1 night in Jul 2025

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean, playful vibe. Fantastic stay!
Stayed 1 night in Apr 2025

8/10 Good

Myeron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet. 9 minutes from the outlets.
Stayed 1 night in Jun 2025

6/10 Okay

Jocelyne

Disliked: Property conditions & facilities
Our room did not have a microwave. The room had a particular odor rather than a crisp fresh smell.
Stayed 3 nights in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean and convenient
Stayed 2 nights in May 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From Check in to check out, all went very well. The evening check in lady was very kind and helpful as well as check out. The room was well maintained and breakfast had decent options for us on the go.
Stayed 1 night in May 2025

8/10 Good

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely come back. Friendly staff, good breakfast and nice area. Just a couple odd things about our room (TV would turn on but not off and the bathroom door wouldn’t close all the way). But we only stayed one night so not inconvenient enough to say anything.
Stayed 1 night in Jun 2025

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in good condition, very clean and true to the pictures online. Breakfast was ok...
Stayed 1 night in Apr 2025

10/10 Excellent

Mika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is super safe, everything was really clean and staff was exceptionally kind.
Stayed 1 night in Mar 2025

8/10 Good

Shanique

Liked: Cleanliness, staff & service, room comfort

Would stay again!

Nice stay and clean. Front desk was very friendly and it's close walking distance sit in restaurants. Only complaints were the ac unit was unusually loud and the bathroom vent did not work.
Stayed 2 nights in Apr 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Dec 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was great! Would stay again.
Stayed 1 night in Mar 2025

8/10 Good

Antonio

It
Stayed 1 night in May 2025

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I had a great overnight stay. The staff was very friendly, Penny was awesome. The breakfast was also really good.
Stayed 1 night in Mar 2025

8/10 Good

matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient and safe
Stayed 1 night in Apr 2025

10/10 Excellent

Nakia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room And bathroom. Shower was nice!! Desk staff was pleasant. Breakfast was good. Will stay again!
Stayed 2 nights in Mar 2025