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Tru by Hilton Charlotte Ayrsley

2.5 star property
Travelers can stay productive at the 24-hour business center or relax at the snack bar/deli while enjoying attentive service from the helpful staff

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Photo gallery for Tru by Hilton Charlotte Ayrsley

Exterior - Tru by Hilton Charlotte Ayrsley (Charlotte)
Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes - Tru by Hilton Charlotte Ayrsley (Charlotte)
Terrace/patio - Tru by Hilton Charlotte Ayrsley (Charlotte)
Snack bar - Tru by Hilton Charlotte Ayrsley (Charlotte)
Lobby - Tru by Hilton Charlotte Ayrsley (Charlotte)
Located in Charlotte's business district, Tru by Hilton Charlotte Ayrsley blends work and leisure. Guests enjoy a breakfast buffet, in-room WiFi, and practical amenities like dry cleaning and luggage storage.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed

8.6 out of 10
Excellent
(57 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds

8.8 out of 10
Excellent
(40 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible (Roll-In Shower)

7.6 out of 10
Good
(4 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible (Hearing)

9.2 out of 10
Wonderful
(17 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2
  • Free WiFi

King Room-Hearing Accessible-Roll-in Shower

  • Sleeps 2
  • Free WiFi

Hearing Accessible King Room

  • Sleeps 2
  • Free WiFi

About the neighborhood

Located in Charlotte, Tru by Hilton Charlotte Ayrsley is in the business district. SouthPark Mall is worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Carowinds Theme Park and NASCAR Hall of Fame. Looking to enjoy an event or a game? See what's going on at Spectrum Center or Bank of America Stadium. Visit our Charlotte travel guide
Map
9233 Kings Parade Blvd, Charlotte, NC, 28273

What's nearby

  • Charlotte_CarowindsThemePark_6035117_0005
    Carowinds Theme Park
    5 min drive - 4.9 miles
  • Bank of America Stadium and downtown city skyline of skyscrapers, Charlotte, North Carolina, United States.
    Bank of America Stadium
    13 min drive - 10.5 miles
  • Charlotte_SouthParkMall_6180181_0006
    SouthPark Mall
    14 min drive - 8.9 miles
  • Spectrum Center
    Spectrum Center
    14 min drive - 9.8 miles
  • Metalmorphosis
    2 min drive - 1.7 miles

Getting around

  • I-485 - South Blvd Station
    7 min drive
  • Charlotte Station
    21 min drive
  • Charlotte-Douglas Intl. Airport (CLT)
    14 min drive

Restaurants

  • Chick-fil-A
    17 min walk
  • McDonald's
    19 min walk
  • Circle K
    7 min walk
  • Taco Bell
    12 min walk
  • Mac's Speed Shop
    15 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Low-height counter and sink
  • Low-height door lock
  • Low-height view port in door
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Tru by Hilton Charlotte Ayrsley pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Tru by Hilton Charlotte Ayrsley?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Tru by Hilton Charlotte Ayrsley?

Check-out is at noon.

Where is Tru by Hilton Charlotte Ayrsley located?

Situated in the business district, this hotel is 2.4 mi (3.8 km) from Topgolf and within 6 mi (10 km) of Carowinds Theme Park and Renaissance Park. NarroWay Theater and Lake Wylie are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Tru by Hilton Charlotte Ayrsley Reviews

8.8

Excellent

9.2

Cleanliness

8.8

Amenities

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 643 out of 1014 reviews
Rating 8 - Good. 197 out of 1014 reviews
Rating 6 - Okay. 98 out of 1014 reviews
Rating 4 - Poor. 30 out of 1014 reviews
Rating 2 - Terrible. 46 out of 1014 reviews

Reviews

Verified

10/10 Excellent

LaShawnda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean, parking was easy, the staff were very helpful and breakfast was awesome. Overall, our stay was wonderful!
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a Great hotel right off the highway in a great walkable neighborhood. So clean and easy!
Stayed 1 night in May 2026
Verified

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very basic hotel with not a lot of extras but it was clean and the beds were very comfortable which is most important. It is off the 485 inner loop so not too far from the airport and you can avoid Interstate 77. The price was reasonable and the breakfast had a good variety of options.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities
Parking, location, property and staff was extremely great 👍
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Luc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay! Clean, and great staff.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and clean rooms
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Donald John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location easy to get in and out of , parking spaces are a bit tight but overall great experience and the staff member who helped me when we checked in well 👍👍👍 your a Rockstar
Stayed 1 night in May 2026
Verified

10/10 Excellent

Giorgia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great choice among all hotels in the Charlotte and Carowinds area. New construction, clean, neat, efficient, kind staff and it has a perfect location.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and courteous. The breakfast was good.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

LaTanya

Great location!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Shayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is located in a very nice area lots of amenities in the surrounding area very clean well maintained
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, and we felt welcome.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jae Sung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One night stay was breeze. Plenty of restaurants around in walking distance.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and clean comfortable room.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Tamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Staff was really nice.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Staff and hotel is very clean and great to stay in
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Shalonda

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice. Staff was friendly. Area was top tier.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Shauna

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was clean and the staff were friendly.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Ali ahmer

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and modern hotel with great amenities. Hospitable staff and excellent breakfast !
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location to downtown Charlotte, the property was getting some upgrades but already had a stylish modern look. The staff was friendly and inviting would stay again.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Dianna

Liked: Cleanliness, staff & service, amenities
The room was spotless and comfortable... and I love the bathroom products so much! The staff was friendly and efficient. Great stay!
Stayed 1 night in Dec 2025
Verified

8/10 Good

Edmarie

Liked: Cleanliness, amenities
Room was nice. Wish there was more towels but everything was nice., A little noisy at night but thats part of renting a hotel room. Over all friendly staff and would stay again.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Yuri

Liked: Cleanliness, amenities, property conditions & facilities
Excellent, clean and good Location.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, amenities, property conditions & facilities
The receptionists was so friendly! The room was spacious. The breakfast was delicious and had plenty of choices!
Stayed 1 night in Jan 2026