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Tru by Hilton Charlotte Airport Lake Pointe

2.5 star property
Travelers start their day with a hearty breakfast, catch up on work, and then unwind with a game of billiards or a refreshing dip in the pool

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Photo gallery for Tru by Hilton Charlotte Airport Lake Pointe

Snack bar - Tru by Hilton Charlotte Airport Lake Pointe (Charlotte)
Exterior - Tru by Hilton Charlotte Airport Lake Pointe (Charlotte)
Fitness facility - Tru by Hilton Charlotte Airport Lake Pointe (Charlotte)
Desk, laptop workspace, blackout drapes, iron/ironing board - Tru by Hilton Charlotte Airport Lake Pointe (Charlotte)
Lobby - Tru by Hilton Charlotte Airport Lake Pointe (Charlotte)
Located near the Billy Graham Library, Tru by Hilton Charlotte Airport Lake Pointe provides a convenient breakfast buffet and airport shuttle service. Guests enjoy the seasonal outdoor pool, challenge friends to billiards, and stay connected with in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi

Room options

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Showing 14 of 14 rooms

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed

9.2 out of 10
Wonderful
(104 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Room, 1 King Bed, Accessible (Roll-In Shower) | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower)

9.2 out of 10
Wonderful
(7 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(134 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

8.4 out of 10
Very good
(8 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(10 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

King Room

  • Sleeps 2

King Room-Hearing Accessible

  • Sleeps 2

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Room With Two Queen Beds-Hearing Accessible

  • Sleeps 4

Guest Room With 2 Queen Beds And Mobility Accessible Roll-in Shower

  • Sleeps 4

Guest Room With 2 Queen Beds And Tub-Mobility Accessible

  • Sleeps 4

About the neighborhood

Located in Charlotte, Tru by Hilton Charlotte Airport Lake Pointe is in an area with good airport proximity. SouthPark Mall and Northlake Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit NASCAR Hall of Fame and Carowinds Theme Park. Looking to enjoy an event or a game? See what's going on at Bank of America Stadium or Spectrum Center. Visit our Charlotte travel guide
Map
2227 Cascade Point Blvd Suite, Charlotte, NC, 28208

What's nearby

  • Billy Graham Library
    Billy Graham Library
    1 min drive - 0.7 miles
  • Bank of America Stadium and downtown city skyline of skyscrapers, Charlotte, North Carolina, United States.
    Bank of America Stadium
    8 min drive - 6.3 miles
  • Charlotte_CarowindsThemePark_6035117_0005
    Carowinds Theme Park
    11 min drive - 11.2 miles
  • Charlotte Regional Farmers Market
    1 min drive - 0.7 miles
  • Renaissance Park
    2 min drive - 1.3 miles

Getting around

  • Woodlawn Station
    4 min drive
  • Charlotte Station
    16 min drive
  • Charlotte-Douglas Intl. Airport (CLT)
    9 min drive

Restaurants

  • Starbucks
    3 min drive
  • Coffey Creek Cafe
    4 min drive
  • Panera Bread
    3 min drive
  • Jersey Mike's Subs
    15 min walk
  • Lawrence Caribbean Restaurant
    3 min drive

About this property

Tru by Hilton Charlotte Airport Lake Pointe

Hotel near Bank of America Stadium
A free breakfast buffet, a free roundtrip airport shuttle, and an arcade/game room are just a few of the amenities provided at Tru by Hilton Charlotte Airport Lake Pointe. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Other perks include:
  • A seasonal outdoor pool
  • Self parking (surcharge), 1 meeting room, and an elevator
  • Outdoor furniture, a banquet hall, and smoke-free premises
  • A vending machine, a 24-hour front desk, and coffee/tea in the lobby
  • Guest reviews say great things about the helpful staff
Room features
All 108 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • LED TVs with premium channels
  • Mini fridges, heating, and housekeeping

Similar properties

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Hampton Inn & Suites Charlotte Airport Lake Pointe
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  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet friendly
9.4 out of 10, Exceptional, 1,136 reviews
Hampton Inn & Suites Charlotte Airport Lake Pointe
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Self parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Tru Lobby Bar

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Meeting room

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Built in 2020
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 02 to April 30:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: USD 10 per day
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

The seasonal pool will be open from May to October
Pool access available from 9:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TRU Charlotte Airport
Tru By Hilton Charlotte Pointe
TRU BY Hilton Charlotte Airport LAK
Tru by Hilton Charlotte Airport Lake Pointe Hotel
Tru by Hilton Charlotte Airport Lake Pointe Charlotte
Tru by Hilton Charlotte Airport Lake Pointe Hotel Charlotte

Frequently asked questions

Does Tru by Hilton Charlotte Airport Lake Pointe have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–10:00 PM. The pool is closed seasonally each year from November 02 to April 30.

Is Tru by Hilton Charlotte Airport Lake Pointe pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a fee of USD 75 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is available for USD 10 per day.

What time is check-in at Tru by Hilton Charlotte Airport Lake Pointe?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Tru by Hilton Charlotte Airport Lake Pointe?

Check-out is at noon.

Does Tru by Hilton Charlotte Airport Lake Pointe provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Tru by Hilton Charlotte Airport Lake Pointe located?

Situated in Charlotte, this hotel is 1.2 mi (1.9 km) from Billy Graham Library and within 3 mi (5 km) of Charlotte Regional Farmers Market and Renaissance Park. York Road Community Park is 2.3 mi (3.7 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Tru by Hilton Charlotte Airport Lake Pointe Reviews

9.0

Wonderful

9.6

Cleanliness

9.0

Amenities

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 743 out of 1061 reviews
Rating 8 - Good. 183 out of 1061 reviews
Rating 6 - Okay. 74 out of 1061 reviews
Rating 4 - Poor. 27 out of 1061 reviews
Rating 2 - Terrible. 34 out of 1061 reviews

Reviews

Verified

10/10 Excellent

Shelli

Liked: Cleanliness, property conditions & facilities
The room was clean and the beds were so comfortable!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable room. Friendly staff. Had to pay for parking separately.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable. Staff was friendly and hoful.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Mallory

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, staff was very helpful, and loved the coffee bar!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, airport shuttle
Stayed 1 night in Feb 2026
Verified

8/10 Good

Maddie

Liked: Cleanliness, staff & service, amenities
Staff and shuttle to the airport were great!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jevon

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, great hospitality second time staying here will continue to stay
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities
Check-in was easy and quick, room was very clean. Great shower and comfortable beds
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Lakeema

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and curteous front desk staff.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Troy

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean room, hotel was clean, staff courteous
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

ZEKEA

Liked: Cleanliness, amenities, property conditions & facilities
Great customer service; clean hotel (room and common areas of hotel); great location
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jodi

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and clean comfortable room!!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jacob

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great staff, great breakfast, easy check-in and check-out
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Pam

Liked: Cleanliness, property conditions & facilities
Amenities, airport shuttle, convenience, clean rooms, great location
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Danielle

Liked: Cleanliness, staff & service
Disliked: Amenities
The reviews and photos gave me a very different impression of this hotel. The “game room” is a pool table in the lobby. The bathroom had a flickering recessed light so everytime you went in, you risked a seizure. $10 to park which was not disclosed. Not a great location but it was close to the airport. Overall not at all worth the nightly price. I would’ve booked the Marriott or regular Hilton if I knew it wasn’t as family friendly as it was advertised. Breakfast was okay. Wouldn’t go out of my way to stay again. Staff were nice though.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very helpful, clean room and I only stay at Hilton's
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities
Easy fast check in , clean and comfortable. The room was well stocked with basics.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Lionel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very safe location.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Brodi

Liked: Cleanliness, property conditions & facilities, room comfort
We spent one night before heading to the Caribbean. The free shuttle was perfect. Room was clean and sufficient.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Katharine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a quick overnight. The staff was friendly and helpful, the room was clean and the bathroom felt like a spa. Excellent hotel!
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Julie

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room was clean, staff were friendlly, what there was of it. Did not use business center, too cold to use pool. We chose this hotel because it advertised a restaurant, arcade for kids and hot breakfast. Hot breakfast was next door at the Hampton but good. Arcade was a pool table (nothing for younger kids) and no restaurant; also no room service, no information of any kind in the room, and the bar was closed Friday through Monday morning. No one at guest services at night, just the hotel operator on the phone. One night to catch a plane might have been OK but we were there two nights to see Charlotte and it was very very limited. We stayed at the Sheraton a week later, for less money and may many more emenities.
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Aaron

Liked: Staff & service
Breakfast was decent for a hotel breakfast
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Jeanne

Liked: Cleanliness, amenities, property conditions & facilities
Room was great. Clean, non moldy bathroom. Quiet. Loved the lobby and pool table.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness of the hotel, breakfast was good, breakfast attendant was very attentive to making sure breakfast area was clean and food was replenished. Staff was friendly.
Stayed 1 night in Oct 2025