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Tru by Hilton Charlotte Airport Lake Pointe

2.5 star property
Hotel in Charlotte with free breakfast and airport shuttle service

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Photo gallery for Tru by Hilton Charlotte Airport Lake Pointe

Lobby
1 bedroom, desk, laptop workspace, blackout drapes
Outdoor pool
Exterior
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Room, 2 Queen Beds

1 bedroom, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Mini-fridge
LED TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

1 bedroom, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Heating
Mini-fridge
LED TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower) | 1 bedroom, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Heating
Mini-fridge
LED TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, desk, laptop workspace, blackout drapes

Room, 1 King Bed

Highlights

Air conditioning
Heating
Mini-fridge
LED TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

1 bedroom, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Heating
Mini-fridge
LED TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

1 bedroom, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Highlights

Air conditioning
Heating
Mini-fridge
LED TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

1 bedroom, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Heating
Mini-fridge
LED TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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Hampton Inn & Suites Charlotte Airport Lake Pointe

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9.4 out of 10, Exceptional, 1,005 reviews
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About the neighborhood

Map
2227 Cascade Point Blvd Suite, Charlotte, NC, 28208

What's nearby

  • Billy Graham Library - 1 min drive - 0.7 miles
  • Bank of America Stadium - 9 min drive - 5.6 miles
  • Charlotte Convention Center - 10 min drive - 6.3 miles
  • NASCAR Hall of Fame - 10 min drive - 6.5 miles
  • Spectrum Center - 10 min drive - 6.7 miles

Getting around

  • Woodlawn Station - 4 min drive
  • Charlotte Station - 14 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 7 min drive

Restaurants

  • ‪Tequileria - ‬3 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Restaurant Depot - ‬5 min drive
  • ‪Kosta's Kitchen - ‬3 min drive
  • ‪Coffey Creek Cafe - ‬4 min drive

About this property

Tru by Hilton Charlotte Airport Lake Pointe

Hotel near Bank of America Stadium
A free breakfast buffet, a free roundtrip airport shuttle, and an arcade/game room are just a few of the amenities provided at Tru by Hilton Charlotte Airport Lake Pointe. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Other perks include:
  • A seasonal outdoor pool
  • Self parking (surcharge), a vending machine, and 1 meeting room
  • A 24-hour front desk, luggage storage, and a billiards/pool table
  • Smoke-free premises, a front-desk safe, and a banquet hall
  • Guest reviews say great things about the helpful staff
Room features
All 108 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • LED TVs with premium channels
  • Mini fridges, heating, and housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Self parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Tru Lobby Bar

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Meeting room

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Built in 2020
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 02 to April 30:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: USD 10 per day
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The seasonal pool will be open from May to October
Pool access available from 9:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TRU Charlotte Airport
Tru By Hilton Charlotte Pointe
TRU BY Hilton Charlotte Airport LAK
Tru by Hilton Charlotte Airport Lake Pointe Hotel
Tru by Hilton Charlotte Airport Lake Pointe Charlotte
Tru by Hilton Charlotte Airport Lake Pointe Hotel Charlotte

Frequently asked questions

Does Tru by Hilton Charlotte Airport Lake Pointe have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–10:00 PM. The pool is closed seasonally each year from November 02 to April 30.

Is Tru by Hilton Charlotte Airport Lake Pointe pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a fee of USD 75 per pet, per stay. Service animals are exempt from fees.

How much is parking at Tru by Hilton Charlotte Airport Lake Pointe?

Self parking is available for USD 10 per day.

What time is check-in at Tru by Hilton Charlotte Airport Lake Pointe?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Tru by Hilton Charlotte Airport Lake Pointe?

Check-out is at noon.

Does Tru by Hilton Charlotte Airport Lake Pointe provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Tru by Hilton Charlotte Airport Lake Pointe located?

Situated in Charlotte, this hotel is 1 mi (1.7 km) from Billy Graham Library and within 3 mi (5 km) of Charlotte Regional Farmers Market and Renaissance Park. Carolinas Aviation Museum is 2.7 mi (4.3 km) away.

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Tru by Hilton Charlotte Airport Lake Pointe Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 807 out of 1099 reviews
Rating 8 - Good. 164 out of 1099 reviews
Rating 6 - Okay. 62 out of 1099 reviews
Rating 4 - Poor. 30 out of 1099 reviews
Rating 2 - Terrible. 36 out of 1099 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10

Beautiful place to stay
Stayed 1 night in May 2025

10/10

Nice hotel even provides parking if traveling which I think is a plus.
Stayed 1 night in May 2025

10/10

Property was very clean and staff was excellent.
Stayed 1 night in May 2025

10/10

Clean property attentive staff 24 hour airport shuttle
Stayed 1 night in May 2025

10/10

Love the shuttle to airport and parking of car!
Stayed 1 night in May 2025

10/10

Clean and breakfast was great
Stayed 2 nights in May 2025

10/10

Always our go to when flying out of CLT.
Stayed 1 night in May 2025

10/10

Property was clean, comfortable bed, and courteous shuttle staff. Exceptional shuttle service
Stayed 1 night in May 2025

10/10

Perfect place for a quick stay
Stayed 1 night in Apr 2025

10/10

I enjoyed the positive slogans!!
Stayed 1 night in Jun 2025

10/10

The employee are very friendly and helpful
Stayed 1 night in May 2025

10/10

Great service.
Stayed 1 night in May 2025

10/10

I was greeted by an amazing front desk person who was kind, funny, and very welcoming and helpful! The entire building was very clean, the room was very cozy, and the breakfast was absolutely delicious! I will be staying here again anytime I fly out of Charlotte.
Stayed 1 night in Apr 2025

10/10

I enjoyed staying here. The hotel was very clean and quiet. The staff was very helpful and friendly. Although your car was safe in the parking lot you still had to pay to park which I really don’t agree with that. The breakfast was good and all of the employees that I came across were very helpful.
Stayed 2 nights in May 2025

10/10

My husband and I stayed here on our wedding night and the staff was so kind and celebrated us so well! Really good people working here. The room was also just beautiful! We will definitely stay at the Tru again!
Stayed 1 night in Apr 2025

10/10

Awesome stay, hospitable staff, clean rooms, bathroom and linens.
Stayed 1 night in Mar 2025

10/10

Our stay at the Tru by Hilton was a great experience. The shuttle service was convenient and there was no extended wait times for pick up and drop off. The hot breakfast was a plus daily and was decent. The hotel was very clean and the staff was helpful .
Stayed 2 nights in May 2025

8/10

Entry was wonderful! A lovely gentleman was happy and kind! I felt relaxed! Just a super nice guy! Loved it here!
Stayed 1 night in May 2025

10/10

Clean, friendly staff, and fun interior. Reliable airport shuttle
Stayed 1 night in Apr 2025

10/10

Nice, inviting, welcoming staff.
Stayed 1 night in Apr 2025

6/10

Felt like I was sleeping in Ikea store.
Stayed 1 night in May 2025

10/10

The staff were very friendly and helpful. We got in late but nothing was a hassle for the front desk ladies. The room was clean & quiet, the breakfast bar was also very good with a lot to choose from. Highly recommend
Stayed 1 night in Apr 2025

8/10

Clean, efficient, comfy bed, good breakfast options, Lavazza coffee
Stayed 1 night in Mar 2025

10/10

Great stay!
Stayed 1 night in Dec 2024

10/10

Friendly, accommodating staff.
Stayed 1 night in Mar 2025