See all properties

The Ritz-Carlton, Charlotte

5.0 star property
Luxury hotel with a full-service spa and bars

Choose dates to view prices

Photo gallery for The Ritz-Carlton, Charlotte

Exterior
Sauna, hot tub, body treatments, body wraps, body scrubs, detox wraps
1 bedroom, Frette Italian sheets, premium bedding, down comforters
Property grounds
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Spa
  • Housekeeping
  • Free WiFi
  • Laundry

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Executive Suite, 1 Bedroom, Garden View

42-inch Smart TV with cable channels, TV, Netflix

Executive Suite, 1 Bedroom, Garden View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
  • 101 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Deluxe Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Down duvet
Premium bedding
Pillowtop bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Down duvet
Premium bedding
Pillowtop bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Hearing Accessible)

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Deluxe Room, 1 King Bed, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Down duvet
Premium bedding
Pillowtop bed
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Deluxe Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Down duvet
Premium bedding
Pillowtop bed
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking, City View (Hearing Accessible)

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Executive Suite, 1 Bedroom, Non Smoking, City View (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Down duvet
Premium bedding
Pillowtop bed
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Deluxe Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Down duvet
Premium bedding
Pillowtop bed
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Garden View

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Executive Suite, 1 Bedroom, Garden View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
  • 101 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Down duvet
Premium bedding
  • City view
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, City View

42-inch Smart TV with cable channels, TV, Netflix

Executive Suite, 1 Bedroom, City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Premium bedding
  • City view
  • 101 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Premium bedding
  • City view
  • 82 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Down duvet
Premium bedding
Pillowtop bed
  • City view
  • 47 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Garden View

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Deluxe Room, 1 King Bed, Garden View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Down duvet
Premium bedding
Pillowtop bed
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Outdoor pool

JW Marriott Charlotte

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, 802 reviews
JW Marriott Charlotte

About the neighborhood

Map
201 East Trade Street, Charlotte, NC, 28202

What's nearby

  • Queen City Quarter - 1 min walk - 0.0 miles
  • Spectrum Center - 2 min walk - 0.1 miles
  • Charlotte Convention Center - 7 min walk - 0.4 miles
  • NASCAR Hall of Fame - 9 min walk - 0.5 miles
  • Bank of America Stadium - 11 min walk - 0.6 miles

Getting around

  • Tryon Street Tram Stop - 2 min walk
  • Charlotte Station - 5 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 11 min drive

Restaurants

  • ‪Redeye Diner - ‬1 min walk
  • ‪Nuvole Rooftop TwentyTwo - ‬1 min walk
  • ‪Tupelo Honey - ‬4 min walk
  • ‪Eddie V's Prime Seafood - ‬3 min walk
  • ‪Chima Steakhouse - ‬3 min walk

About this property

The Ritz-Carlton, Charlotte

Luxury hotel near Queen City Quarter
Located close to Spectrum Center and Bechtler Museum of Modern Art, The Ritz-Carlton, Charlotte provides a poolside bar, a coffee shop/cafe, and a garden. Indulge in a facial, a massage, and a manicure/pedicure at The Ritz-Carlton Spa, the onsite spa. The on-site American cuisine steakhouse, BLT Steak, offers breakfast, brunch, lunch, and dinner. Free WiFi in public areas is available to all guests, along with dry cleaning/laundry services and a fireplace in the lobby.
You'll also enjoy perks such as:
  • An indoor pool
  • Limo/town car service, full breakfast (surcharge), and valet parking (surcharge)
  • An electric car charging station, express check-out, and smoke-free premises
  • Wedding services, tour/ticket assistance, and free newspapers
Room features
All 146 rooms include comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-compatible safes and laptop-friendly workspaces.
Extra amenities include:
  • Frette Italian sheets, pillowtop mattresses, and down comforters
  • Bathrooms with free toiletries and hair dryers
  • 42-inch Smart TVs with Netflix and cable channels
  • Recycling, free infant beds, and daily housekeeping

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Valet parking on site (USD 40 per day)

Food and drink

  • Full breakfast available for a fee: USD 28 to 100 per person
  • 4 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar Cocoa
  • BLT Steak
  • Hidden Wine
  • K Lounge
  • The Punch Room

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 8 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 18 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2009
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Frette Italian sheets
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels
  • Netflix

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from March 4 2025 to August 7 2025 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 28 to 100 per person
  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Valet parking fee: USD 40 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Charlotte Ritz-Carlton
Ritz-Carlton Charlotte
Ritz-Carlton Hotel Charlotte
Ritz-Carlton Charlotte Hotel
The Ritz-Carlton, Charlotte Hotel Charlotte
The Ritz Carlton Charlotte
The Ritz-carlton
Charlotte Hotel Charlotte
The Ritz-Carlton, Charlotte Hotel
The Ritz-Carlton, Charlotte Charlotte
The Ritz-Carlton, Charlotte Hotel Charlotte

Frequently asked questions

Does The Ritz-Carlton, Charlotte have a pool?

Yes, this property has an indoor pool.

Is The Ritz-Carlton, Charlotte pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Ritz-Carlton, Charlotte?

Valet parking is available for USD 40 per day.

What time is check-in at The Ritz-Carlton, Charlotte?

Check-in start time: 4 PM; Check-in end time: midnight.

What time is check-out at The Ritz-Carlton, Charlotte?

Check-out is at noon.

Where is The Ritz-Carlton, Charlotte located?

Located in Uptown Charlotte, this luxury hotel is within a 5-minute walk of Queen City Quarter and Spectrum Center. Charlotte Convention Center and Bechtler Museum of Modern Art are also within 10 minutes. Tryon Street Tram Stop and Charlotte Transportation Center Station are within a 5-minute walk.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

The Ritz-Carlton, Charlotte Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 200 out of 281 reviews
Rating 8 - Good. 38 out of 281 reviews
Rating 6 - Okay. 23 out of 281 reviews
Rating 4 - Poor. 10 out of 281 reviews
Rating 2 - Terrible. 10 out of 281 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10

Excellent location. Friendly staff.
Stayed 3 nights in Oct 2024

10/10

Great stay! From the dining options to the amazing staff. The attention to detail was top notch.
Stayed 2 nights in Aug 2024

10/10

Staff was very hospitable and several amenities available for guest.
Stayed 1 night in Jan 2024

6/10

Property located in Downtown…Beautiful room. However, there is always room for a better service including the welcome amenities
Stayed 1 night in Nov 2024

8/10

Property was clean and staff were awesome!!!
Stayed 1 night in Mar 2023

8/10

Friendly and responsive staff. Management does work to make some shortcomings whole.
Stayed 2 nights in Jan 2025

10/10

Our room wasn’t available at 4:00 PM But they made it right by buying us food & drinks.
Stayed 1 night in Dec 2024

10/10

Very warm and attentive staff.
Stayed 2 nights in Nov 2023

10/10

Amazing stay! 10/10 highly recommend Charlotte Ritz Carlton!
Stayed 2 nights in Jul 2022

10/10

Perfect
Stayed 2 nights in Sep 2024

10/10

Most amazing stay I have ever had at a hotel. Top notch rooms and service
Stayed 3 nights in Aug 2022

10/10

Absolutely loved our stay! Room service was amazing. The new spa was incredible. 10/10
Stayed 1 night in Oct 2023

10/10

Excellent
Stayed 2 nights in May 2024

10/10

Absolutely perfect.
Stayed 1 night in Mar 2024

10/10

Wonderful! The MOST COMFY BEDS EVER!!! Paid for 5 hours of blissful sleep right before my 7am flight. WORTH IT!
Stayed 1 night in Apr 2024

10/10

In room dining was cold by the time food arrived
Stayed 2 nights in Sep 2024

10/10

Overall ok stay. Staff at front desk and valet friendly. Spa Staff not as friendly and seemed bothered to show me around the Spa. Bar food was good, but slow service. Loud outside our room
Stayed 1 night in Jan 2024

10/10

I stayed here with my fiance for our engament celebration and I have no words to describe how amazing everyone at the Ritz was, their kindness, efficiency, excellent service is the best one we've ever had. The went above and beyond in every single detail and I cant be more thankful. There was no waiting time for the Valet and everything was timely. Thank you!!! You helpe us made this event unforgettable!
Stayed 1 night in May 2024

10/10

All I can say is if you’ve never had the experience at the Ritz Carlton? You need to have one! Yes, I tipped everybody at least 10 bucks for everything they did for me, but you know what? They treated my lady like royalty and they treated me the same way. I have never felt more important for being just an average guy in my life. This was a celebration of my girlfriend‘s divorce after three years, and yes, we definitely bougie it up! The staff made the room all romantic for me while we were out to dinner and surprised her as she walked through the door. Pretty much you ask them to do anything and will bend over backwards to make sure that they get it done.
Stayed 2 nights in Dec 2024

6/10

no ammenities, pool closed no gym
Stayed 2 nights in Jul 2023

2/10

This was my first time staying at the Ritz and will be my last. I was really disappointed in this stay. I stayed for 2 nights for work and wanted to treat myself to a luxury experience. Firstly, I was placed in a room I didn’t book. The room was fine but it was really dated. The remotes to the TVs are not responsive. The phone didn’t work. There was some sound coming from the vent and I didn’t get any sleep. One of my room service orders was completely wrong. I just expected better. The Ivys down the street is so much better
Stayed 2 nights in Jul 2023

10/10

Stayed 1 night in Feb 2025

10/10

Stayed 1 night in Aug 2024

10/10

Stayed 2 nights in Jan 2025

10/10

Stayed 1 night in Dec 2024