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SpringHill Suites Charlotte City Center

2.5 star property
Savor delicious bites at the Uptown Bar while gazing at downtown Charlotte views, with attentive staff and thoughtful amenities that enhance every stay

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Photo gallery for SpringHill Suites Charlotte City Center

Banquet hall - SpringHill Suites Charlotte City Center (Charlotte)
Exterior - SpringHill Suites Charlotte City Center (Charlotte)
Reception - SpringHill Suites Charlotte City Center (Charlotte)
Banquet hall - SpringHill Suites Charlotte City Center (Charlotte)
Meeting facility - SpringHill Suites Charlotte City Center (Charlotte)
SpringHill Suites Charlotte City Center sits in downtown Charlotte, welcoming travelers with a hearty breakfast buffet each morning. The Uptown Bar serves light fare throughout the day, while the gym and business center meet practical needs. Free WiFi keeps everyone connected.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite, 1 King Bed, Trundle Sofa

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Trundle Sofa

7.8 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Trundle Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Trundle Sofa, Hearing Accessible, Mobility Accessible with Roll-In Shower

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Trundle Sofa, Hearing Accessible, Mobility Accessible with Roll-In Shower

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Trundle Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Trundle Sofa, Mobility Accessible with Roll-In Shower

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Trundle Sofa, Mobility Accessible with Roll-In Shower

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Trundle Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Trundle Sofa, Hearing Accessible

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Trundle Sofa, Hearing Accessible

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Trundle Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Trundle Sofa

32-inch Smart TV with satellite channels, TV, Netflix

Suite, 2 Queen Beds, Trundle Sofa

7.6 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 6
  • 1 Twin Trundle Bed and 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Trundle Sofa, Hearing Accessible

32-inch Smart TV with satellite channels, TV, Netflix

Suite, 2 Queen Beds, Trundle Sofa, Hearing Accessible

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 1 Twin Trundle Bed and 2 Queen Beds
  • Free WiFi

About the neighborhood

Located in Uptown Charlotte, a neighborhood in Charlotte, SpringHill Suites Charlotte City Center is near a metro station. NASCAR Hall of Fame and Bechtler Museum of Modern Art are cultural highlights of the area. Looking to enjoy an event or a game? See what's going on at Spectrum Center or Truist Field. Visit our Charlotte travel guide
Map
311 East 5th Street, Charlotte, NC, 28202

What's nearby

  • Spectrum Center
    Spectrum Center
    2 min walk - 0.1 miles
  • Charlotte Convention Center
    Charlotte Convention Center
    9 min walk - 0.5 miles
  • NASCAR Hall of Fame
    NASCAR Hall of Fame
    10 min walk - 0.6 miles
  • Bank of America Stadium and downtown city skyline of skyscrapers, Charlotte, North Carolina, United States.
    Bank of America Stadium
    15 min walk - 0.9 miles
  • Bank of America Corporate Center
    5 min walk - 0.3 miles

Getting around

  • 7th St Station
    3 min walk
  • Charlotte Station
    6 min drive
  • Charlotte-Douglas Intl. Airport (CLT)
    18 min drive

Restaurants

  • Burger King
    4 min walk
  • Midnight Diner
    5 min walk
  • Nuvole Rooftop TwentyTwo
    4 min walk
  • Flight Deck
    1 min walk
  • Rooster's Wood Fired Kitchen II
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 55 per night; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Uptown Bar

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 4,090 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator (42 inch wide door)
  • Grab bar in shower (34 inches high)
  • Grab bar near toilet (36 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (34 inches high)

More

  • 16 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with premium cable/satellite channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 55 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is SpringHill Suites Charlotte City Center pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Valet parking is available for USD 55 per night.

What time is check-in at SpringHill Suites Charlotte City Center?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at SpringHill Suites Charlotte City Center?

Check-out is at 11 AM.

Where is SpringHill Suites Charlotte City Center located?

Located in Uptown Charlotte, this hotel is within a 10-minute walk of Bank of America Corporate Center, Spectrum Center, and Charlotte Convention Center. NASCAR Hall of Fame and Bechtler Museum of Modern Art are also within 15 minutes. 7th St Station and Charlotte Transportation Center Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

SpringHill Suites Charlotte City Center Reviews

9.0

Wonderful

9.4

Cleanliness

9.0

Amenities

9.2

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 919 out of 1300 reviews
Rating 8 - Good. 223 out of 1300 reviews
Rating 6 - Okay. 76 out of 1300 reviews
Rating 4 - Poor. 40 out of 1300 reviews
Rating 2 - Terrible. 42 out of 1300 reviews

Reviews

Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice clean rooms
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was amazing, good breakfast and close everywhere
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Shar Erolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in an amazing location to be able To walk to various restaurants and events.
Stayed 1 night in May 2026
Verified

10/10 Excellent

LaShonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean (lobby, walkways, elevator). Staff was very friendly
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel my room was very clean. I had a great view of the city, the location is perfect. The staff was very friendly. I will definitely book and stay here again!
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super kind and helpful and the room was great!
Stayed 1 night in May 2026
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great location. Breakfast was a little meh.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Tyesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location! Right across from Spectrum Center and within walking distance of many restaurants. Beautiful building, well kept, nice clean rooms, comfy beds and linens. Breakfast room on 2nd floor.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Check in was very easy. The room was spacious and clean.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Kerri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and location! Our room was perfect for my husband and I
Stayed 1 night in May 2026
Verified

6/10 Okay

Kaileene

Liked: Cleanliness, staff & service, property conditions & facilities
Room had a trash bag taped over the smoke alarm detector, blinds had stains, there were stained towels folded in the bathroom for us to use, only one bed light worked. The best thing honestly is the location of this hotel and the staff were REALLY nice
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice and clean, bed was comfortable, staff was awesome had a great stay will be back again
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best breakfast, clean, easy location, good valet right in hotel.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Sarah

Liked: Staff & service, amenities, property conditions & facilities
Breakfast was great
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Valerie

Liked: Cleanliness, amenities, property conditions & facilities
Great Location Clean Room Good Breakfast Buffet
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Across the street from SPECTRUM Arena and close to Food area’s. A decent selection for Breakfast & free water in Lobby. Receive free bottle water if you’re a Reward Member. Will stay again. Ramona D.
Stayed 1 night in May 2026
Verified

10/10 Excellent

LaSha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is clean, it smells AMAZING, and all the staff are so kind!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jeremiah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this hotel was great. Clean, secure, fair priced and in a perfect location! Will definitely come back here next time I come to Charlotte
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jermaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay at SpringHill Suites Charlotte City Center. The hotel was very clean, modern, and conveniently located near restaurants, entertainment, and downtown attractions. The staff was friendly and professional throughout my stay, and the rooms were spacious, comfortable, and well-maintained. I especially enjoyed the relaxing atmosphere and how easy it was to get around the city from this location. The breakfast options were also a nice bonus in the mornings. Overall, it was a smooth and enjoyable experience, and I would definitely stay here again when visiting Charlotte.
Stayed 1 night in May 2026
Verified

10/10 Excellent

angelica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, absolute perfect location. Plus staff is very welcoming and helpful.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Shanieka

Liked: Cleanliness, property conditions & facilities
Staff was nice & the rooms were great.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the Hornets game!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean, location across street from Spectrum center and lots of restaurants within easy walking distance, but best part of the stay was the staff. Everyone from the bellman, front desk and breakfast bar staff were very helpful and friendly.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is beautiful and so centrally located to sporting venues. Rooms are huge and so nice!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location , clean room
Stayed 1 night in Mar 2026