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SpringHill Suites by Marriott Charlotte Southwest

3.0 star property
Guests relax by the firepit after a day of adventures, enjoying thoughtful amenities at this southwest Charlotte hotel.

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Photo gallery for SpringHill Suites by Marriott Charlotte Southwest

Restaurant - SpringHill Suites by Marriott Charlotte Southwest (Charlotte)
Exterior - SpringHill Suites by Marriott Charlotte Southwest (Charlotte)
Desk, laptop workspace, blackout drapes, iron/ironing board - SpringHill Suites by Marriott Charlotte Southwest (Charlotte)
Seasonal outdoor pool - SpringHill Suites by Marriott Charlotte Southwest (Charlotte)
Property amenity - SpringHill Suites by Marriott Charlotte Southwest (Charlotte)
SpringHill Suites by Marriott Charlotte Southwest offers a daily free breakfast buffet. Enjoy the on-site grocery store, outdoor terrace with firepit, and high-speed WiFi. Near Carowinds Theme Park and Billy Graham Library, the hotel is known for its welcoming staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Suite, Multiple Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, Multiple Beds

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Trundle Bed
  • Free WiFi

View all photos for Suite, Multiple Beds, Hearing Accessible

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, Multiple Beds, Hearing Accessible

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Trundle Bed
  • Free WiFi

View all photos for Suite, Multiple Beds, Roll-in Shower

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, Multiple Beds, Roll-in Shower

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Trundle Bed
  • Free WiFi

View all photos for Suite, Multiple Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, Multiple Beds

  • 1 bedroom
  • Sleeps 7
  • 2 Queen Beds and 1 Twin Trundle Bed
  • Free WiFi

View all photos for Suite, Multiple Beds, Hearing Accessible

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, Multiple Beds, Hearing Accessible

  • 1 bedroom
  • Sleeps 7
  • 2 Queen Beds and 1 Twin Trundle Bed
  • Free WiFi

View all photos for Suite, Multiple Beds, Hearing Accessible (Roll-in Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, Multiple Beds, Hearing Accessible (Roll-in Shower)

  • 1 bedroom
  • Sleeps 7
  • 2 Queen Beds and 1 Twin Trundle Bed
  • Free WiFi

View all photos for Suite, Multiple Beds, Accessible Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, Multiple Beds, Accessible Bathtub

  • 1 bedroom
  • Sleeps 7
  • 2 Queen Beds and 1 Twin Trundle Bed
  • Free WiFi

About the neighborhood

Charlotte is home to SpringHill Suites by Marriott Charlotte Southwest. Charlotte Premium Outlets and Queen City Quarter are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Carowinds Theme Park and U.S. National Whitewater Center. Check out an event or a game at Spectrum Center, and consider making time for Daniel Stowe Botanical Garden, a top attraction not to be missed. Visit our Charlotte travel guide
Map
3950 Arco Corporate Drive, Charlotte, NC, 28273

What's nearby

  • A roller coaster with multiple tracks and loops.
    Carowinds Theme Park
    7 min drive - 7.6 miles
  • A city skyline with a large stadium and modern skyscrapers.
    Bank of America Stadium
    15 min drive - 11.9 miles
  • A basketball game at the Time Warner Cable Arena with spectators in the stands.
    Spectrum Center
    16 min drive - 11.5 miles
  • Metalmorphosis
    6 min walk - 0.4 miles
  • Topgolf
    1 min drive - 0.5 miles

Getting around

  • Arrowood Station
    9 min drive
  • Gastonia Station
    24 min drive
  • Charlotte-Douglas Intl. Airport (CLT)
    19 min drive

Restaurants

  • McDonald's
    4 min drive
  • Circle K
    3 min drive
  • Subway
    4 min drive
  • Topgolf
    3 min drive
  • Mac's Speed Shop
    4 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (USD 3.87 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • 431 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • In-room roll-in shower
  • Lever door handles
  • Low-height counter and sink
  • Low-height view port in door
  • Pool hoist on site
  • Portable bathtub seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 4 floors
  • Banquet hall
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from June 26 2026 to June 29 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay, plus a one-time cleaning fee of USD 50 and a deposit of USD 5 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 3.87 per day
  • Pet deposit: USD 5 per day
  • Pet fee: USD 50 per accommodation, per stay plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The seasonal pool will be open from May 25 to September 01
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Guests under 18 years old are not allowed in the swimming pool or fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does SpringHill Suites by Marriott Charlotte Southwest have a pool?

Yes, this property has a seasonal outdoor pool. The property will be renovating the pool from June 26 2026 to June 29 2026 (completion date subject to change).

Is SpringHill Suites by Marriott Charlotte Southwest pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a deposit of USD 5 per day and a fee of USD 50 per accommodation, per stay. A cleaning fee of USD 50 also applies. Service animals are exempt from fees.

How much is parking?

Self parking is available for USD 3.87 per day.

What time is check-in at SpringHill Suites by Marriott Charlotte Southwest?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at SpringHill Suites by Marriott Charlotte Southwest?

Check-out is at noon.

Where is SpringHill Suites by Marriott Charlotte Southwest located?

Situated in Charlotte, this hotel is 2.4 mi (3.9 km) from Charlotte Premium Outlets and within 9 mi (15 km) of Billy Graham Library and Carowinds Theme Park. Charlotte Convention Center and NASCAR Hall of Fame are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

SpringHill Suites by Marriott Charlotte Southwest Reviews

8.8

Excellent

9.2

Cleanliness

8.8

Amenities

9.0

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 668 out of 1003 reviews
Rating 8 - Good. 178 out of 1003 reviews
Rating 6 - Okay. 76 out of 1003 reviews
Rating 4 - Poor. 41 out of 1003 reviews
Rating 2 - Terrible. 40 out of 1003 reviews

Reviews

Verified

10/10 Excellent

Bhavjit Kaur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great experience! The staff were friendly and incredibly accommodating, the facility was clean, and I would definitely return.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a very nice hotel. A little more variety on the breakfast side would have been nice. Clean, well kept, nice area and quiet.
Stayed 4 nights in Jun 2026
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed. Nice staff. I’d recommend a stay here!
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Kaytlin

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and friendly staff! Stayed here twice and both times were great!
Stayed 1 night in Apr 2026
Verified

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities
Nice size room that was comfortable. Breakfast was simple yet sufficient.
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Dororthy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice. We were comfortable and breakfast was tasty. Thanks.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Jose Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Easy check in, very clean, quiet, staff very friendly and made us feel welcomed. Very comfortable there!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, good location. Bit scared for previous reviews of car theft, however my stay went smooth. Rooms were super nice, had a proper sleep.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Damonesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay! The lobby was spotless, and the rooms were incredibly spacious and clean. The staff was friendly, and the breakfast was a great addition. Highly recommend!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Tyeler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean property! Staff was very helpful.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Myesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good. Air conditioning was perfect. The staff were so sweet and accommodating.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As usual for Springhill this was a very comfortable stay. Property was immaculate inside and out. Good beds, softer lighting, spacious room, good breakfast.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Aurianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was good and the ac kept the room cold
Stayed 6 nights in Mar 2026
Verified

4/10 Poor

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The mattress in my room 119 was the worst mattress ever i didn't have any good rest I slept on the couch this mattress needs replacement immediately other than that everything was good clean room breakfast good and staff excellent and professional
Stayed 6 nights in May 2026
Verified

10/10 Excellent

Sonnetta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay! Everything was clean, well-maintained, and very welcoming. The room was incredibly spacious, and honestly, the photos don’t do it justice—it was even better in person, which was a pleasant surprise. The front desk staff was phenomenal, friendly, and attentive. Everything we needed was easily accessible, making our stay very comfortable and convenient. My only concern was with the kitchen staff, who were not as friendly as I would have expected. However, that was a small issue compared to an otherwise excellent experience. Overall, I thoroughly enjoyed my stay and will definitely choose this property every time I visit my family in Charlotte!
Stayed 2 nights in May 2026
Verified

8/10 Good

Messie

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Everything was perfect except the pool was closed.
Stayed 4 nights in Apr 2026
Verified

4/10 Poor

Heather D

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
We had 7 people in our group and were thrilled for one room that could accommodate us all. However, it seemed to only hold 6, 2 being small children. Pool was not open and with small children expecting to swim, that was very disappointing and we would have selected somewhere else. Breakfast was very limited and in a tiny area of the hotel. Very crowded and selections were very limited. Nothing like the pictures listed on the website. The hotel was very clean however, we will not be staying here again.
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Rico

Liked: Cleanliness, amenities, property conditions & facilities
Staff was awesome ; room was very clean and quiet !
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Tiffany

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, beds were comfy and the amenities were great.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Janice

Liked: Cleanliness, amenities, property conditions & facilities
Staff and room were nice!
Stayed 1 night in Jan 2026
Verified

8/10 Good

Jordan

Liked: Staff & service, property conditions & facilities
My third stay at this property. Great staff The cleanliness of the shower could be improved.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Beverly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great environment. Room was neat.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Rhiannon

Liked: Cleanliness, amenities, property conditions & facilities
Clean, friendly staff and great location!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Talya

Liked: Cleanliness, staff & service, amenities
everything was great… nice staff, clean room & convenient commute to and from different places.
Stayed 3 nights in Jan 2026