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SpringHill Suites by Marriott Charlotte Ballantyne

3.0 star property
Suburban hotel with free breakfast and a 24-hour fitness center

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Photo gallery for SpringHill Suites by Marriott Charlotte Ballantyne

Enjoy a view of the surrounding area from the large window in this hotel room, which features a comfortable bed with a stylish headboard.
Enjoy a wide selection of breakfast options at our buffet, featuring oatmeal, honey, and yogurts.
Prepare simple meals and beverages in this kitchenette, equipped with a microwave, coffee maker, and refrigerator.
Snowfall Suites offers a serene setting amidst a beautifully landscaped lawn with trees and shrubs.
Relax in style with a central table and four comfortable armchairs.

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Free WiFi
  • Gym

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(57 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Blackout drapes/curtains
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, in-room safe, desk, blackout drapes

Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
TV
Sofa bed - double
Blackout drapes/curtains
Separate bedroom
  • 37.2 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, in-room safe, desk, blackout drapes

Studio Suite, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
TV
Sofa bed - double
Blackout drapes/curtains
Separate bedroom
  • 37.2 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, Multiple Beds, Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Studio Suite, Multiple Beds, Non Smoking

9.2 out of 10
Wonderful
(37 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Blackout drapes/curtains
  • 37 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Double Bed

1 bedroom, in-room safe, desk, blackout drapes

Suite, 1 Double Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
TV
Separate bedroom
Blackout drapes/curtains
Sofa bed - double
  • 56 sq m
  • Sleeps 6
  • 1 Double Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

1 bedroom, in-room safe, desk, blackout drapes

Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
TV
Sofa bed - double
Blackout drapes/curtains
Separate bedroom
  • 37.2 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, Multiple Beds (Mobility/Hearing Accessible, Tub)

1 bedroom, in-room safe, desk, blackout drapes

Studio Suite, Multiple Beds (Mobility/Hearing Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
TV
Sofa bed - double
Blackout drapes/curtains
Separate bedroom
  • 37.2 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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About the neighborhood

Map
12325 Johnston Rd, Charlotte, NC, 28277

What's nearby

  • The Amp Ballantyne - 3 min walk - 0.2 miles
  • Carolina Place - 3 min drive - 3.3 miles
  • Quail Hollow Club - 10 min drive - 6.7 miles
  • Carowinds Theme Park - 11 min drive - 8.1 miles
  • SouthPark Mall - 15 min drive - 9.7 miles

Getting around

  • I-485 - South Blvd Station - 6 min drive
  • Charlotte Station - 22 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 21 min drive

Restaurants

  • ‪Starbucks - ‬12 min walk
  • ‪Libretto's Pizzeria - ‬14 min walk
  • ‪Duckworth's Grill & Taphouse Ballantyne - ‬13 min walk
  • ‪Midwood Smokehouse - ‬13 min walk
  • ‪Gallery Restaurant - ‬11 min walk

About this property

SpringHill Suites by Marriott Charlotte Ballantyne

Hotel near Quail Hollow Club
Located close to Carolina Place, SpringHill Suites by Marriott Charlotte Ballantyne provides free continental breakfast, dry cleaning/laundry services, and a bar. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour gym and a business center.
You'll also find perks like:
  • An indoor pool
  • Free self parking
  • An electric car charging station, express check-out, and express check-in
  • Free newspapers, a 24-hour front desk, and 3 meeting rooms
  • Guest reviews give top marks for the breakfast and helpful staff
Room features
All 164 rooms include comforts such as air conditioning and separate sitting areas, in addition to perks like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with shower/tub combinations and free toiletries
  • TVs with premium channels
  • Separate sitting areas, refrigerators, and microwaves

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • 3,392 square feet of conference space
  • Business center

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:30 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ballantyne Marriott
Marriott Ballantyne
Marriott SpringHill Suites Ballantyne
SpringHill Suites Ballantyne
SpringHill Suites Marriott Ballantyne Hotel Charlotte Area
SpringHill Suites Marriott Charlotte Ballantyne Area
SpringHill Suites Marriott Charlotte Ballantyne Area Hotel
SpringHill Suites by Marriott Charlotte Ballantyne Area
SpringHill Suites by Marriott Charlotte Ballantyne Hotel
SpringHill Suites by Marriott Charlotte Ballantyne Charlotte

Frequently asked questions

Does SpringHill Suites by Marriott Charlotte Ballantyne have a pool?

Yes, this property has an indoor pool.

Is SpringHill Suites by Marriott Charlotte Ballantyne pet-friendly?

No, only service animals are welcome at the property.

How much is parking at SpringHill Suites by Marriott Charlotte Ballantyne?

Self parking is free at this property.

What time is check-in at SpringHill Suites by Marriott Charlotte Ballantyne?

Check-in start time: 3 PM; Check-in end time: 3:30 AM.

What time is check-out at SpringHill Suites by Marriott Charlotte Ballantyne?

Check-out is at 11:00 AM.

Where is SpringHill Suites by Marriott Charlotte Ballantyne located?

Located in Ballantyne, this hotel is within 9 mi (15 km) of Carolina Place, Quail Hollow Club, and SouthPark Mall. Carowinds Theme Park and Queens University of Charlotte are also within 12 mi (20 km).

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SpringHill Suites by Marriott Charlotte Ballantyne Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 623 out of 975 reviews
Rating 8 - Good. 228 out of 975 reviews
Rating 6 - Okay. 61 out of 975 reviews
Rating 4 - Poor. 39 out of 975 reviews
Rating 2 - Terrible. 24 out of 975 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Karol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, clean, friendly staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the hotel it was wonderful the staff was excellent and helpful
Stayed 2 nights in Jul 2025

10/10 Excellent

Raafat

Liked: Amenities
Amazing Hotel! The reception lady, Remona, is very helpful.
Stayed 2 nights in Jul 2025

8/10 Good

Troy

Liked: Cleanliness, amenities, property conditions & facilities
House keeping was very good and overall a vrey nice stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ron

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and quiet. Lots of great places to eat near this hotel. Would definitely stay here again.
Stayed 1 night in Jul 2025

10/10 Excellent

Bridgette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice and professional.
Stayed 2 nights in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was clean and very nice. Bed was comfortable and room was spacious.
Stayed 1 night in Mar 2025

10/10 Excellent

Ishara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience and we will return!!
Stayed 2 nights in Jul 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was peaceful and near shopping center and walking distance to other businesses
Stayed 2 nights in Jul 2025

10/10 Excellent

LINA

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel!
Stayed 2 nights in May 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Jun 2025

8/10 Good

Ebuwa

Liked: Cleanliness, amenities, property conditions & facilities
The property is decent. Friendly staff.
Stayed 3 nights in Jun 2025

10/10 Excellent

nedal

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 4 nights in Jul 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We felt very safe here & loved the location. It was close to everything we had planned for the weekend. Great location & friendly staff. Rooms are very clean & comfortable We will DEFINATELY stay here again!!
Stayed 2 nights in May 2025

10/10 Excellent

Carletta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The woman at the front desk who checked me in was so sweet and welcoming...keep her around she's amazing!!!
Stayed 1 night in Jun 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 2 nights in Apr 2025

10/10 Excellent

Eugene

Liked: Cleanliness, property conditions & facilities
Property was very clean, friendly staff, but the taste of the breakfast was not great.
Stayed 2 nights in Jun 2025

10/10 Excellent

Marguerite

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast clean room
Stayed 2 nights in May 2025

8/10 Good

Ruth

Liked: Cleanliness, amenities, property conditions & facilities
Need better sheets
Stayed 2 nights in Jul 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property in nice area
Stayed 2 nights in Apr 2025

10/10 Excellent

Ladaeasia

Liked: Cleanliness, staff & service, property conditions & facilities
It was great and quiet and out the way
Stayed 2 nights in Apr 2025

6/10 Okay

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I stayed three nights, it was very loud and noisy from other guests till 3am my two kids and I got no sleep at all. 2nd night the refrigerator and ac unit made ridicules loud noises all night. The first two days the kids went to the pool are were it was hotter in there than outside ridiculous. A dead insect was on the floor at the pool for three days. Very disappointing stay. I expect better from The Marriott Brands! LisaK 07/2025 stay. 😟 Great breakfast!
Kids. At the indoor pool our last day ac was working and they had fun. 07/23/25 LisaK
Stayed 3 nights in Jul 2025

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, room comfort

Nice stay

Great stay at this hotel. In a very nice and safe area. Hotel appears newer but it is also dated (could be this brand of Marriott). Great, friendly staff!
Stayed 3 nights in Apr 2025

10/10 Excellent

Tyrone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent, most definitely will visit again
Stayed 2 nights in Mar 2025

8/10 Good

Maricel

Liked: Cleanliness, staff & service, amenities
Good stay option in the Charlotte area. The rooms are well appointed and roomy enough for 3 kids and 2 Adults. I liked that the toilet and shower were a split set up. Would stay there again.
Stayed 1 night in Apr 2025