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SpringHill Suites by Marriott Charlotte Ballantyne

Property class: 3

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Photo gallery for SpringHill Suites by Marriott Charlotte Ballantyne

A spacious lobby with a central seating area, a reception desk, and a modern light fixture. - SpringHill Suites by Marriott Charlotte Ballantyne (Charlotte)
A reception area with a wooden counter, a refrigerator stocked with snacks, and a large informational poster on the wall. - SpringHill Suites by Marriott Charlotte Ballantyne (Charlotte)
A hotel room with a desk, two beds, a chair, and a mirror. - SpringHill Suites by Marriott Charlotte Ballantyne (Charlotte)
A modern kitchen with a curved island, bar stools, and a large TV. - SpringHill Suites by Marriott Charlotte Ballantyne (Charlotte)
A modern lounge area with a curved seating arrangement, a central round table, and a kitchen area in the background. - SpringHill Suites by Marriott Charlotte Ballantyne (Charlotte)
Located close to Carolina Place, SpringHill Suites by Marriott Charlotte Ballantyne provides free continental breakfast, dry cleaning/laundry services, and a bar. In addition to a 24-hour gym and a business center, guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for 1 Bedroom Suite, 1 King Bed, Sofa Bed

A hotel room with a bed, bedside table, and a desk with a chair.

1 Bedroom Suite, 1 King Bed, Sofa Bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed

A hotel room with a large bed, a bedside table with a phone, a lamp, and a window with curtains.

Suite, 1 King Bed with Sofa bed

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Hearing Accessible

A hotel room with a large bed, a bedside table with a phone, a lamp, and a window with curtains.

Suite, 1 King Bed with Sofa bed, Hearing Accessible

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Hearing Accessible (Accessible Bathtub)

A hotel room with a large bed, a bedside table with a phone, a lamp, and a window with curtains.

Suite, 1 King Bed with Sofa bed, Hearing Accessible (Accessible Bathtub)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Hearing Accessible (Roll-in Shower)

A hotel room with a large bed, a bedside table with a phone, a lamp, and a window with curtains.

Suite, 1 King Bed with Sofa bed, Hearing Accessible (Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Sofa Bed

A hotel room with two beds, a wooden headboard, a nightstand with a lamp, and a large window with curtains.

Suite, 2 Queen Beds, Sofa Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, Multiple Beds, Hearing Accessible

A hotel room with two beds, a wooden headboard, a nightstand with a lamp, and a large window with curtains.

Suite, Multiple Beds, Hearing Accessible

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Sofa bed, Hearing Accessible (Accessible Bathtub)

A hotel room with two beds, a wooden headboard, a nightstand with a lamp, and a large window with curtains.

Suite, 2 Queen Beds, Sofa bed, Hearing Accessible (Accessible Bathtub)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite 2 Queen Beds, Sofa Bed, Hearing Accessible (Roll-in Shower)

A hotel room with two beds, a wooden headboard, a nightstand with a lamp, and a large window with curtains.

Suite 2 Queen Beds, Sofa Bed, Hearing Accessible (Roll-in Shower)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

Located in Charlotte, SpringHill Suites by Marriott Charlotte Ballantyne is in the business district. Quail Hollow Club and Topgolf are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Carolina Place and SouthPark Mall. Looking to enjoy an event or a game? See what's going on at Bank of America Stadium or Spectrum Center. Break out the clubs and hit the links with a golf course and golf lessons nearby, or seek out an adventure with mountain biking and hiking/biking trails. Visit our Charlotte travel guide
Map
12325 Johnston Rd, Charlotte, NC, 28277

What's nearby

  • A roller coaster with multiple tracks and loops.
    Carowinds Theme Park
    11 min drive - 11.7 miles
  • The entrance to Southpark with a glass canopy and a fountain.
    SouthPark Mall
    14 min drive - 8.2 miles
  • Ballantyne's Backyard
    10 min walk - 0.6 miles
  • TD Amp Ballantyne
    19 min walk - 1.0 mile
  • Reclining Bulls Statue
    4 min drive - 2.5 miles

Getting around

  • I-485 - South Blvd Station
    9 min drive
  • Charlotte Station
    27 min drive
  • Charlotte-Douglas Intl. Airport (CLT)
    23 min drive

Restaurants

  • Circle K
    2 min drive
  • McDonald's
    3 min drive
  • Sabor Latin Street Grill
    3 min drive
  • Starbucks
    3 min drive
  • Fly Kid Fly
    2 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 3 meeting rooms
  • 3,392 square feet of conference space
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (43 inch wide door)
  • Grab bar near toilet (34 inches high)
  • Hand-held showerhead
  • Handrails in stairways (36 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool hoist on site
  • Roll-in shower (34 inches wide)
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does SpringHill Suites by Marriott Charlotte Ballantyne have a pool?

Yes, this property has an indoor pool.

Is SpringHill Suites by Marriott Charlotte Ballantyne pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at SpringHill Suites by Marriott Charlotte Ballantyne?

Check-in start time: 3 PM; Check-in end time: 3:30 AM. Late check-in is available during limited hours.

What time is check-out at SpringHill Suites by Marriott Charlotte Ballantyne?

Check-out is at 11:00 AM.

Where is SpringHill Suites by Marriott Charlotte Ballantyne located?

Situated in the entertainment district, this hotel is within 9 mi (15 km) of Carolina Place, Quail Hollow Club, and SouthPark Mall. Carowinds Theme Park and Topgolf are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

SpringHill Suites by Marriott Charlotte Ballantyne Reviews

8.8

Excellent

9.2

Cleanliness

9.2

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 628 out of 1004 reviews
Rating 8 - Good. 232 out of 1004 reviews
Rating 6 - Okay. 70 out of 1004 reviews
Rating 4 - Poor. 46 out of 1004 reviews
Rating 2 - Terrible. 28 out of 1004 reviews

Reviews

Verified review

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very pleasant and clean hotel.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Rajesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and best place to stay. Very clean
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. The room was clean and spaced out really well.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Kuanyshbek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel, delicious breakfast, convenient free parking, and polite staff
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

mildred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice size. Fridge and microwave in room. Room was clean and bed was very comfortable. Need to put a safe in room for valuables. Breakfast was just ok first day. Much better the second morning. Overall, stay was very good. Staff was very helpful, friendly and accommodating.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Cornelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very spacious and clean. The staff all smiled and very welcoming. The parking was free and very clean. We felt safe and secure. I was disappointed with the breakfast, only had turkey sausage and scrambled eggs tasted like powdered eggs! They did have waffles, Bagels, cereal also. No fresh fruit though. Coffee was good but had a lot of grounds in my cup.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was nice, and the staff was friendly. Kathy at the front desk was especially nice, sweet and helpful. The breakfast was okay. The pull out bed mattress IS NOT IT! All we felt were Springs. The complimentary toiletries barely came out of the dispenser. They came into our room to collect towels and give us new ones, even though the sleeping later sign was on the door. They did not have a do not disturb sign. There were three of us, and they knew it but only gave us two replacement sets. I would stay again if there wevwere only two Travelers.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff and clean. Parking was free
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Nishit

Liked: Cleanliness
Very clean property
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome parking onsite. Delicious Breakfast provided in the morning. Definitely worth it
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this hotel for a family wedding. The staff was extremely friendly and accommodating. This hotel seems to be popular with traveling sports teams. There were some nights it was very loud and the common areas were always full.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Elizeo

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and comfy, all hotel areas are well kept.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Aujai

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in a king suite, rm 520, it wa spacious, thoughtful layout and the room was clean. Staff was friendly and provided wonderful service. Check in and check out was a breeze. Would definitely recommend.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking and check in! Loved the suite we stayed in. We did have to wait a little while (less than 1 hour) at check in as they had been sold out before. Shared the hotel with multiple middle school through college sports teams but no issues with that at all. Easy and delicious breakfast options too
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Craig

Liked: Cleanliness, amenities, property conditions & facilities
The room and entire hotel were clean and well-kept. My child had a great time at the indoor pool. Good breakfast with plenty of gluten free options. I will definitely look to stay at this place the next time we are in the area.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Venessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff, especially Ramona, extremely friendly and helpful. My room was clean. I had some difficulty getting it cleaned because they were sold out two nights. The front desk worked with me. I will stay there again.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Russel

Liked: Cleanliness, amenities, property conditions & facilities
We had a great experience. The room was spotless, and the staff were very nice and attentive.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the hotel it was wonderful the staff was excellent and helpful
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk staff is great to take care of you
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Jessica

Liked: Cleanliness, staff & service
The hotel is nice. It’s clean and the staff work hard. They are friendly and helpful. The breakfast is awful. I ate there one day. This is needs to change. The area is beautiful but more security. The parking lot is too dim. Beds are comfortable. I had a couple unpleasant experiences in the few days I was there. Overall: 8/10
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Everyone was very nice. It was clean and comfortable
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Regina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was very friendly and helpful. Check in was quick and easy. This was my 3rd stay here for an event nearby. I would stay again.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Jeff

Liked: Cleanliness, amenities
Staff is wonderful. Room was very clean.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Interesting location
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Ron

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and quiet. Lots of great places to eat near this hotel. Would definitely stay here again.
Stayed 1 night in Jul 2025