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Sleep Inn & Suites at Concord Mills

2.5 star property
Travelers start their day with a hearty breakfast buffet at this Concord Mills hotel, where the sunny terrace offers a peaceful spot to enjoy morning coffee.

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Photo gallery for Sleep Inn & Suites at Concord Mills

Suite, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi - Sleep Inn & Suites at Concord Mills (Concord)
Lobby - Sleep Inn & Suites at Concord Mills (Concord)
Restaurant - Sleep Inn & Suites at Concord Mills (Concord)
Front of property - Sleep Inn & Suites at Concord Mills (Concord)
In-room safe, desk, iron/ironing board, free WiFi - Sleep Inn & Suites at Concord Mills (Concord)
Sleep Inn & Suites at Concord Mills offers practical comforts minutes from shopping. Enjoy a daily breakfast buffet, free WiFi, a gym, and a terrace. Convenient dry cleaning services are also available.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for 1 King Bed, Efficiency, Suite, Nonsmoking

In-room safe, desk, iron/ironing board, free WiFi

1 King Bed, Efficiency, Suite, Nonsmoking

  • Sleeps 2
  • Free WiFi

View all photos for 1 King Bed, Nonsmoking

In-room safe, desk, iron/ironing board, free WiFi

1 King Bed, Nonsmoking

  • Sleeps 2
  • Free WiFi

View all photos for 1 King Bed, Nonsmoking, Accessible

In-room safe, desk, iron/ironing board, free WiFi

1 King Bed, Nonsmoking, Accessible

  • Sleeps 2
  • Free WiFi

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, 2 Double Beds, Non Smoking

7.8 out of 10
Good
(71 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(44 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Non Smoking

Suite, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Suite, Non Smoking

7.8 out of 10
Good
(15 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Suite, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

7.0 out of 10
Good
(8 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 1 King Bed, 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

Concord is home to Sleep Inn & Suites at Concord Mills. PNC Music Pavillion and Fillmore Charlotte are cultural highlights, and travelers looking to shop may want to visit Concord Mills and Northlake Mall. Looking to enjoy an event or a game? See what's going on at Charlotte Motor Speedway or Spectrum Center. Visit our Concord travel guide
Map
7821 Gateway Lane, Concord, NC, 28027

What's nearby

  • Charlotte_GreatWolfLodgeWaterPark_553248621532657595_0002
    Great Wolf Lodge Water Park
    15 min walk - 0.8 miles
  • Concord_ConcordMills_6183725_01
    Concord Mills
    1 min drive - 0.3 miles
  • Concord_RockyRiverGolfClub_6322252_03
    Rocky River Golf Club
    3 min drive - 1.7 miles
  • Hendrick Motorsports Complex
    Hendrick Motorsports Complex
    4 min drive - 1.7 miles
  • Cabarrus County Convention and Visitors Bureau
    12 min walk - 0.7 miles

Getting around

  • McCullough Station
    8 min drive
  • Kannapolis Station
    17 min drive
  • Charlotte-Douglas Intl. Airport (CLT)
    23 min drive

Restaurants

  • Chick-fil-A
    17 min walk
  • Circle K
    3 min drive
  • Salsarita's
    3 min drive
  • 7-Eleven
    7 min walk
  • BJ's Restaurant & Brewhouse
    16 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 484 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 14 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Sleep Inn & Suites at Concord Mills have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 10:00 AM–8:00 PM.

Is Sleep Inn & Suites at Concord Mills pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Sleep Inn & Suites at Concord Mills?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. Early check-in is available for a fee of USD 50 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Sleep Inn & Suites at Concord Mills?

Check-out is at 11:00 AM. Late check-out is available for USD 50.00 (subject to availability).

Where is Sleep Inn & Suites at Concord Mills located?

Situated in Concord, this hotel is within a 15-minute walk of Cabarrus County Convention and Visitors Bureau and Great Wolf Lodge Water Park. Charlotte Motor Speedway is 2 mi (3.3 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sleep Inn & Suites at Concord Mills Reviews

8.0

Very Good

8.0

Cleanliness

7.6

Amenities

8.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 565 out of 1127 reviews
Rating 8 - Good. 245 out of 1127 reviews
Rating 6 - Okay. 145 out of 1127 reviews
Rating 4 - Poor. 71 out of 1127 reviews
Rating 2 - Terrible. 101 out of 1127 reviews

Reviews

Verified

8/10 Good

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room and staff good
Stayed 3 nights in Jun 2026
Verified

6/10 Okay

Nikita

Liked: Cleanliness
We like the location.
Stayed 1 night in May 2026
Verified

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, but it is close to I85, so some noise from traffic. The staff was helpful and breakfast was standard. Liked the assortment of teas available.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Khem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable place to stay for the price 👍
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Girl at check in was wonderful considering how busy of a weekend it was. ( Nascar race in town) Room was nice, quiet and comfortable.
Stayed 3 nights in May 2026
Verified

8/10 Good

Bruce

Liked: Cleanliness
Good breakfast selection, friendly staff, nice location
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Rebecca

Liked: Cleanliness, property conditions & facilities
Building adequate and clean enough. Location good and safe. Our stay was during a popular event the parking was limited.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had a nice breakfast bar and parking was plenty of room great location
Stayed 1 night in Mar 2026
Verified

8/10 Good

Lancia

Liked: Staff & service
Had mold in bathroom walls and in the shower. We had to switch rooms. although they have multiple exits you can only enter through the front. Staff was nice and friendly.
Stayed 2 nights in Jun 2026
Verified

8/10 Good

Kira

Liked: Staff & service, amenities
Rooms are dated but relatively clean. Didn't know that the double room has full beds, not queens. Excellent breakfast and morning staff was very kind. Evening staff was rude.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Candy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy. Rooms were clean and very well stocked. Staff was very nice and helpful. Overall an excellent place to stay.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Breck

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely helpful!?
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good staff. Good location.
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Archie

Price and location were good. Only had one elevator - last day of staff some people were stuck in the elevator. Don't know how long. The room had two night stands, but only one lamp. Exterior doors don't have key access, so there is only entry through the
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great location, friendly staff, and good prices. Will stay again
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy. Room was clean. Restaurants nearby within walking distance
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was comfortable great staff inconvenient
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Christian

Liked: Cleanliness, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service
The hallways felt pretty dated and maybe slightly malodorous. Staff was friendly, convenient location for food.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jerome

Liked: Cleanliness, property conditions & facilities
Great place. Staff is incredible!!! Love them!!! The breakfast staff are on point …
Stayed 2 nights in Nov 2025
Verified

4/10 Poor

Tayler

Disliked: Staff & service, amenities, property conditions & facilities
We had a terrible experience with the check in staff. The room served it's purpose. Bed was comfy enough. The elevator was out, but the worst part was the staff member at check in. When we came back to the room after our event (close to 1am) our key cards were deactivated. Apparently, we were never checked in and our room was issued to someone else! They occupants walked in and saw our stuff then returned to the front desk. The check in girl was rude, argumentative, and then never actually checked us in! Terrible, unprofessional, and unsafe!
Stayed 1 night in May 2026
Verified

10/10 Excellent

Ileah

Liked: Cleanliness, amenities, property conditions & facilities
The staff is always friendly & the place is very clean. It is my go to for my favorite local concert venue & easily accessible to shops & restaurants!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Donzell

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing!! Definitely will stay again!!
Stayed 1 night in Nov 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, staff was very friendly
Stayed 3 nights in Nov 2025
Verified

6/10 Okay

Kat

Liked: Staff & service, property conditions & facilities
The bathroom wall needed to be washed. Apparently someone decided to wipe their boogers on it. The receptionist or very friendly, polite and helpful
Stayed 5 nights in Mar 2026