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Sleep Inn Matthews - Charlotte

Property class: 2.5

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Photo gallery for Sleep Inn Matthews - Charlotte

A buffet setup with multiple bowls containing fruits, vegetables, and bread. - Sleep Inn Matthews - Charlotte (Matthews)
A living room with a sofa, two armchairs, a coffee table, a desk with a computer, and a staircase. - Sleep Inn Matthews - Charlotte (Matthews)
A reception area with a dark reception desk, a sign for 'Sleep Inn', a fire alarm, and a wall with a plant design. - Sleep Inn Matthews - Charlotte (Matthews)
A hotel room with a desk, a television, a microwave, a refrigerator, a chair, and a window with curtains. - Sleep Inn Matthews - Charlotte (Matthews)
A hotel room with a bed, a desk with a television, a chair, a desk lamp, and a window with curtains. - Sleep Inn Matthews - Charlotte (Matthews)
Sleep Inn Matthews - Charlotte provides amenities like a free breakfast buffet and laundry facilities. Guests can connect to free in-room WiFi.

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

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Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a chair, a bedside table with a lamp, and a wall with framed pictures.

Standard Room, 1 King Bed, Non Smoking

7.2 out of 10
Good
(19 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a green accent wall, framed pictures, a nightstand, and a lamp.

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(29 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

A hotel room with a large bed, green walls, and framed pictures on the wall.

Room, 1 Queen Bed, Accessible, Non Smoking

7.6 out of 10
Good
(8 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

A hotel room with a bed, two bedside tables, a headboard, and a green accent wall.

Room, 1 Queen Bed, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for 2 Queen Beds, Nonsmoking

Desk, laptop workspace, blackout drapes, iron/ironing board

2 Queen Beds, Nonsmoking

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

DOUBLE Accessible KING SIZE BED

  • Sleeps 4

DOUBLE Accessible-Queen Size Bed

  • Sleeps 4

About the neighborhood

Located in Matthews, Sleep Inn Matthews - Charlotte is in the business district. Travelers eager for a bit of culture can stop by Discovery Place, while those who have shopping on the agenda may want to visit SouthPark Mall and Queen City Quarter. Looking to enjoy an event or a game while in town? See what's going on at Spectrum Center. Visit our Matthews travel guide
Map
9900 Matthews Park Dr, Matthews, NC, 28105

What's nearby

  • A city skyline with modern skyscrapers and a construction crane.
    Spectrum Center
    18 min drive - 12.8 miles
  • A hotel with a large billboard and a sign for B&T.
    Queen City Quarter
    18 min drive - 13.0 miles
  • The entrance to Southpark with a glass canopy and a fountain.
    SouthPark Mall
    19 min drive - 11.8 miles
  • A modern building with large windows and a stone wall with plants.
    Charlotte Convention Center
    19 min drive - 13.2 miles
  • A city skyline with a large stadium and modern skyscrapers.
    Bank of America Stadium
    19 min drive - 14.2 miles

Getting around

  • Charlotte Station
    16 min drive
  • Charlotte-Douglas Intl. Airport (CLT)
    25 min drive

Restaurants

  • Chick-fil-A
    2 min walk
  • McDonald's
    8 min walk
  • Hibachi Buffet Sushi and Grill
    5 min walk
  • Starbucks
    20 min walk
  • Chipotle Mexican Grill
    15 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM

Early check-in subject to availability

Early check-in fee: USD 35.00

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to February 28:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35.00 per pet, per day

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

Children and extra beds

Children are welcome

Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 35.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)
  • In-room safe fee: USD 1.50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Sleep Inn Matthews - Charlotte pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 35.00 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Sleep Inn Matthews - Charlotte?

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM. Early check-in is available for a fee of USD 35.00 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Sleep Inn Matthews - Charlotte?

Check-out is at 11 AM.

Where is Sleep Inn Matthews - Charlotte located?

Situated in the business district, this hotel is within 12 mi (20 km) of SouthPark Mall, Spectrum Center, and Queen City Quarter. Discovery Place and Charlotte Convention Center are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sleep Inn Matthews - Charlotte Reviews

7.4

Good

7.6

Cleanliness

8.6

Location

8.2

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 341 out of 982 reviews
Rating 8 - Good. 278 out of 982 reviews
Rating 6 - Okay. 176 out of 982 reviews
Rating 4 - Poor. 99 out of 982 reviews
Rating 2 - Terrible. 88 out of 982 reviews

Reviews

Verified review

8/10 Good

Cory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was there for only a night … but it checked all the blocks for convenience to places to eat … places to get your car serviced … overall very good.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Albert

Liked: Staff & service
Stayed 1 night on an overnight to Charlotte. Staff was great at checkin and checkout. Rooms are nothing fancey but gets you by. Took a little bit for the hot water to build up heat and light over sink was out. The breakfast was horrible. Not much to choose from, burnt sausage patties, eggs left a bad after taste and the orange juice was not orange juice, not sure what it was bud it was nasty. Value for the money was not bad, but need to do something about that breakfast
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Corinne

Liked: Cleanliness, amenities, property conditions & facilities
Overall the stay was very satisfactory. The hospitality, the comfort and cleanliness.
Stayed 5 nights in Jun 2025
Verified review

4/10 Poor

douglas

Disliked: Amenities, property conditions & facilities
Good price and location
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Hakeem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was the best front desk was nice and friendly and had different food restaurants around and close by stores across the road just nice and quiet
Stayed 2 nights in May 2025
Verified review

8/10 Good

HECTOR RODOLFO

Liked: Cleanliness, staff & service, property conditions & facilities
Affordable and clean, excellent location and friendly staff
Stayed 7 nights in Sep 2024
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good eats nearby
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was a pretty safe, quiet and comfortable place to stay. Not to mention affordable and within my budget. Overall, it was a pleasant place to spend a couple of nights in.
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

John

Liked: Amenities
Ths staff was very courteous and helpful. The room was spacious, clean and ver comfortable. My stay was very pleasant one overall.
Stayed 2 nights in Jun 2025
Verified review

6/10 Okay

Christina

Disliked: Property conditions & facilities
The staff was courteous. There was a microwave and mini fridge. The room needs some paint and it had a musty smell. The bathroom could use a new door.
Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

Aimee

Disliked: Cleanliness, property conditions & facilities
Nice staff. Great location
Stayed 1 night in Oct 2023
Verified review

8/10 Good

APRIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satff were friendly. Beds comfortable.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant Stay

It was good. The hotel room needs to renovate their rooms. Bit it was clean and the staff was professional. I recommend family to stay there.
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Cherlynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great. It is in a safe area and walkable to food and stores. We did have a slight problem with hot water our first night but it improved the latter that night.
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Janicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very comfortable
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick trip

The property was friendly and quiet on the 4th floor. It was a quick trip but located in an area surrounded by shopping and restaurants
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Robert J Prem

Very friendly and polite
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Lekeya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a convenient spot. Staff was very nice and pleasant. Room was clean and comfortable. Expedia failed to mention the fee for my dog, lucky I had extra funds. Pet friendly.
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Dusty

Great location, room was very clean and comfortable. Could not get the tv to work and wi fi connection was poor.
Stayed 1 night in Aug 2023
Verified review

6/10 Okay

Maribel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need FRESH breakfast, everthing was good but the breakfast that looks old (reheated). Locatiin was clean but hotel has a little funny smell. But I will stay again.
Stayed 3 nights in May 2025
Verified review

8/10 Good

QuocHop

Liked: Cleanliness, amenities, property conditions & facilities
We stayed here for a family gathering and couldn’t have picked a better spot! The Sleep Inn motel’s location was excellent, with Sam’s Club, Costco, and plenty of restaurants nearby, making everything convenient. The price of our stay was consistent with other hotels in the area, which made it a fair value for what we needed. It wasn’t luxurious, but it served its purpose well for a short weekend. The room was clean and good shape—air conditioning/heater worked great—but the hallway could use some fresh paint and updated carpet. One issue we noticed was the thin walls; we could clearly hear conversations from the room next door, which made it hard to relax at times. The hotel front desk staffs were awesome and friendly.
Stayed 2 nights in Oct 2025
Verified review

6/10 Okay

James

Liked: Staff & service, room comfort
Price was good. Hotel in need of repairs. Room had faint smoke smell and was dated. Good area and location.
Stayed 2 nights in Nov 2023
Verified review

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Just okay

It was fine for what we were staying for. Not the cleanest. The pool was not open and no bar/restaurant. Close to a lot of shopping and food though!!
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Clevette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs a little updating. But for the price it was good. The staff was very nice.
Stayed 1 night in Aug 2023
Verified review

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check in, room clean, some items in room not filled, no shampoo, or conditioner, some bugs in and around sink.
Stayed 1 night in Jun 2025