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Sleep Inn Matthews - Charlotte

2.5 star property
Suburban hotel with free breakfast and a 24-hour front desk

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Photo gallery for Sleep Inn Matthews - Charlotte

Pool
Lobby
Standard Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby sitting area
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Housekeeping
  • Breakfast included
  • 24/7 front desk
  • Parking included
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

7.2 out of 10
Good
(16 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(24 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Hair dryer
Microwave
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

7.6 out of 10
Good
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Standard Room, 2 Queen Beds, Non Smoking | Down comforters, pillowtop beds, desk, laptop workspace

Comfort Inn Matthews - Charlotte

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
8.4 out of 10, Very Good, 1,008 reviews
Comfort Inn Matthews - Charlotte

About the neighborhood

Map
9900 Matthews Park Dr, Matthews, NC, 28105

What's nearby

  • Novant Health Matthews Medical Center - 4 min drive - 2.3 miles
  • Sportsplex at Matthews - 5 min drive - 2.9 miles
  • Spectrum Center - 17 min drive - 12.4 miles
  • SouthPark Mall - 18 min drive - 9.2 miles
  • Charlotte Convention Center - 18 min drive - 12.8 miles

Getting around

  • Charlotte Station - 16 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 25 min drive

Restaurants

  • ‪Chick-fil-A - ‬1 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Texas Roadhouse - ‬13 min walk
  • ‪East 74 Family Restaurant - ‬4 min drive
  • ‪Hibachi Buffet - ‬5 min walk

About this property

Sleep Inn Matthews - Charlotte

Hotel near Spectrum Center
Sleep Inn Matthews - Charlotte provides amenities like a free breakfast buffet and laundry facilities. Guests can connect to free in-room WiFi.
Additional perks include:
  • Free self parking
  • A vending machine, an elevator, and ATM/banking services
  • A 24-hour front desk, 1 meeting room, and a banquet hall
  • Guest reviews say good things about the helpful staff
Room features
All 79 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and safes.
Extra amenities include:
  • Partially open bathrooms with free toiletries and hair dryers
  • 32-inch HDTVs with premium channels
  • Refrigerators, microwaves, and free infant beds

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in fee: USD 35.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to February 28:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 35.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)
  • In-room safe fee: USD 1.50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Sleep Inn Hotel Matthews
Sleep Inn Matthews
Sleep Inn Matthews-Charlotte Hotel
Sleep Inn Matthews-Charlotte
Matthews Sleep Inn
Sleep Inn Matthews Charlotte
Sleep Inn Matthews - Charlotte Hotel
Sleep Inn Matthews - Charlotte Matthews
Sleep Inn Matthews - Charlotte Hotel Matthews

Frequently asked questions

Is Sleep Inn Matthews - Charlotte pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 35.00 per pet, per day. Service animals are exempt from fees.

How much is parking at Sleep Inn Matthews - Charlotte?

Self parking is free at this property.

What time is check-in at Sleep Inn Matthews - Charlotte?

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM. Early check-in is available for a fee of USD 35.00 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Sleep Inn Matthews - Charlotte?

Check-out is at 11 AM.

Where is Sleep Inn Matthews - Charlotte located?

Situated in the business district, this hotel is within 12 mi (20 km) of SouthPark Mall, Spectrum Center, and Queen City Quarter. Discovery Place and Charlotte Convention Center are also within 12 mi (20 km).

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Sleep Inn Matthews - Charlotte Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 290 out of 870 reviews
Rating 8 - Good. 263 out of 870 reviews
Rating 6 - Okay. 158 out of 870 reviews
Rating 4 - Poor. 86 out of 870 reviews
Rating 2 - Terrible. 73 out of 870 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was a pretty safe, quiet and comfortable place to stay. Not to mention affordable and within my budget. Overall, it was a pleasant place to spend a couple of nights in.
Stayed 4 nights in Jun 2025

10/10 Excellent

John

Liked: Amenities
Ths staff was very courteous and helpful. The room was spacious, clean and ver comfortable. My stay was very pleasant one overall.
Stayed 2 nights in Jun 2025

10/10 Excellent

Hakeem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was the best front desk was nice and friendly and had different food restaurants around and close by stores across the road just nice and quiet
Stayed 2 nights in May 2025

10/10 Excellent

Frank

Liked: Cleanliness, amenities, property conditions & facilities
Very helpful
Stayed 1 night in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good eats nearby
Stayed 2 nights in Mar 2025

8/10 Good

ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean hotel for a weekend Lacrosse tournament. However, they do not offer shampoo or conditioner. Also the pool was empty and we were looking forward to taking a swim.
Stayed 1 night in May 2025

6/10 Okay

ted

Liked: Amenities
Disliked: Cleanliness
The rooms were nice and organized.i didnt like that i got stereo tyoe by the PM
Stayed 1 night in Jun 2025

6/10 Okay

Maribel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need FRESH breakfast, everthing was good but the breakfast that looks old (reheated). Locatiin was clean but hotel has a little funny smell. But I will stay again.
Stayed 3 nights in May 2025

2/10 Terrible

Kevinn

Disliked: Cleanliness, property conditions & facilities
I didn't like having to kill roaches in my room.
Stayed 1 night in Jun 2025

6/10 Okay

Cinda

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room was clean and beds comfortable. The bathroom door latch was broken and one of the outlets on the lamp between the beds did not work. The hot breakfast was difficult to know what it was. It was shaped like a dollar pancake, but had an egg color. Tasted it , but still could not decide what it was.
Stayed 1 night in Jun 2025

4/10 Poor

George

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nothing
Stayed 3 nights in May 2025

4/10 Poor

Cindy

Disliked: Cleanliness, amenities, property conditions & facilities
Roaches in rooms. Rooms not ready when assigned, had to ask for new rooms. No hot water in room. Dank smell
Stayed 2 nights in May 2025

2/10 Terrible

D'Ontay

Disliked: Cleanliness, staff & service, property conditions & facilities
Found 2 live German roaches in my room the night i checked in. Showed them to the front desk and the gentleman gave me another room. Woke up the next morning to a German roach in the bathroom. Showed it to the front desk and the lady said they didnt have a roach problem and that i brought them into the hotel. I go to the room and move the mattress and grabbed a sticky trap that the hotel had under it that was full of roaches and took it to the front desk. The lady said shes never seen it before. I told her it was behind the bed along with dust and trash. She walked away so i checked out
Stayed 1 night in Jun 2025

8/10 Good

Lekeya

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The property is near a major highway, surrounded by a lot of stores, food, and gas. Easy to get to near highway. In room is a little outdated compared to updated chains. Most staff looks very sad there.
Stayed 2 nights in Mar 2025

8/10 Good

HECTOR RODOLFO

Liked: Cleanliness, staff & service, property conditions & facilities
Affordable and clean, excellent location and friendly staff
Stayed 7 nights in Sep 2024

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jose and Crystal went above and beyond to make our stay pleasant
Stayed 1 night in Dec 2024

4/10 Poor

Franny Pena de

Disliked: Cleanliness, amenities, property conditions & facilities
If you're planning book this hotel, think about it, property is not clean, smell bad, and it say breakfast included but is better if they say no breakfast.

6/10 Okay

Marshall

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel to stay in
Stayed 1 night in May 2024

2/10 Terrible

Samantha

Disliked: Cleanliness, property conditions & facilities, room comfort

Never again

The place had fleas and I was bitten multiple times.
Stayed 1 night in Feb 2025

10/10 Excellent

Camila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 1 night in Jul 2024

10/10 Excellent

Janicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very comfortable
Stayed 1 night in Dec 2024

4/10 Poor

Myriam

Disliked: Cleanliness, property conditions & facilities
No hot water. Very uncomfortable stay. Thank God it was only for one night..
Stayed 1 night in Feb 2025

4/10 Poor

Elizabeth

Disliked: Cleanliness, amenities
Very cold. Water from bathroom kept leaking. I also put the sign on door and my room still got cleaned while I was sleep
Stayed 2 nights in Mar 2025

10/10 Excellent

Janicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 1 night in Mar 2024

8/10 Good

Teresa

Liked: Staff & service, property conditions & facilities
Great staff
Stayed 1 night in Sep 2024